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Creating Organizational Change Using Retrospectives and other Tools

The necessity of rapid change is the topic number one nowadays. We need to create and promote organizational change in order to stay in business, to respond to market pressures, and to be innovative. During this workshop I want to provide answers –using both theory and practice– to the following questions: • What is fundamental to every change? • What needs to be considered for implementing change successfully? • How can retrospectives and other tools help creating change? In order to answer these questions we will make use from the insights from different change models and will use Retrospectives for Organizational Change and other tools and methods.

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Creating Organizational Change Using Retrospectives and other Tools

  1. 1. ©2012-2019 by @JuttaEckstein | www.jeckstein.com11 Jutta Eckstein,, @juttaeckstein Creating Organizational Change Using Retrospectives and Other Tools
  2. 2. ©2012-2019 by @JuttaEckstein | www.jeckstein.com2 Organizational Change  What‘s your experience with it?  What are the key challenges starting an organizational change?  What‘s your key advice?
  3. 3. ©2012-2019 by @JuttaEckstein | www.jeckstein.com3 Agenda  Context for Organizational Change  Retrospectives and other (simple) Tools  Wrap-Up
  4. 4. ©2012-2019 by @JuttaEckstein | www.jeckstein.com4 CONTEXT FOR ORGANIZATIONAL CHANGE
  5. 5. ©2012-2019 by @JuttaEckstein | www.jeckstein.com5 Defining Systems Source:
  6. 6. ©2012-2019 by @JuttaEckstein | www.jeckstein.com6 Foundation for Change: Krüger‘s Model Source:WilfriedKrüger, ExcellenceinChange:WegezurstrategischenErneuerung
  7. 7. ©2012-2019 by @JuttaEckstein | www.jeckstein.com7 Change Strategies appeal to… Logic Head Feelings Heart Desire to contribute Hand Source:
  8. 8. ©2012-2019 by @JuttaEckstein | www.jeckstein.com8 Three Kinds of Change Source: static dynamic complex
  9. 9. ©2012-2019 by @JuttaEckstein | www.jeckstein.com9 RETROSPECTIVES AND OTHER (SIMPLE) TOOLS
  10. 10. ©2012-2019 by @JuttaEckstein | www.jeckstein.com10 Conditions for Retrospectives  Same and Different –for using retrospectives for an agile team and for organizational change – Which conditions are the same? – Which conditions are different? – What‘s the difference that makes the difference? Source: same different
  11. 11. ©2012-2019 by @JuttaEckstein | www.jeckstein.com11 Retrospectives for Organizational Change  No change in overall structure – Set the stage, gather data, generate insights, decide what to do, close  Acknowledge existing experience same different  Diversity in participation – Different perspectives – Decentralized ownership  No joint history
  12. 12. ©2012-2019 by @JuttaEckstein | www.jeckstein.com12 Example for Complex Change – Gather Data
  13. 13. ©2012-2019 by @JuttaEckstein | www.jeckstein.com13 Same and Different – Mainly Generate Insights Source: same different
  14. 14. ©2012-2019 by @JuttaEckstein | www.jeckstein.com14 Decide what to do: Changing Differences & Exchanges high low Exchanges Differences Source: low high
  15. 15. ©2012-2019 by @JuttaEckstein | www.jeckstein.com15 Changing Differences & Exchanges high low Exchanges Differences  Decrease exchanges: • Reflection • Separation • Rest  Decrease differences: • Identifying similarities • Creating common group stories  Increase differences: • Identifying differences • Asking for opinions  Increase exchanges: • Using questions and stories low high
  16. 16. ©2012-2019 by @JuttaEckstein | www.jeckstein.com16 WRAPPING UP
  17. 17. ©2012-2019 by @JuttaEckstein | www.jeckstein.com17 Lessons Learned  Ensure to hear all voices  Embrace different perspectives  Acknowledge existing experiences  Be ready to change the course at any time
  18. 18. ©2012-2019 by @JuttaEckstein | www.jeckstein.com18 Many Thanks! Jutta Eckstein, @JuttaEckstein Pictures by Jana Friedrich