Stay on top of the latest emerging, global trends in change management and how these trends are influencing organisations.

1. EMERGING TRENDS IN CHANGE MANAGEMENT

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3. EMERGING TRENDS IN CHANGE MANAGEMENT
June 2018

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OVERVIEW
Predictions for 2018 Emerging Global Trends SA Application

5. 2013’S PREDICTIONS FOR 2018
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Source: https://hbr.org/2013/04/change-management-needs-to-cha Source: http://blog.prosci.com/top-5-change-management-trends-for-5-years

6. THE EVOLUTION OF CHANGE MANAGEMENT
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Where are you?

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#1 INTERNAL CAPABILITIES
More of a move towards creating internal change
management capabilities:
Due to increased recognition of value to business
To better manage costs
Which is driving resource demand and resulting in
resource shortages
And developing internal competencies
Through centralised Change Management Offices
(CMO’s)

8. If you were given $1,000 to invest in January 2010, and asked to invest in one of the following
companies, which company do you think would have given you the biggest return on investment by
March 2017?
Amazon
Apple
Domino’s
Google
Netflix
Tesla
TECH INNOVATION
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9. Great leadership agility leads
to great results.
TECH INNOVATION
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10. There’s a greater focus on leadership
support to drive change through:
Sponsorship and senior leadership
support
Change management being at the crux of
a leaders role
Leaders who create culture shifts that
increase change agility
#2 GREATER LEADERSHIP SUPPORT
10Copyright © Diversified Consulting https://hbr.org/2017/10/all-management-is-change-management

11. 5 Leadership behaviours that are likely to increase change agility:
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LEADERSHIP & CHANGE AGILITY
Source: https://hbr.org/2018/05/5-behaviors-of-leaders-who-embrace-change

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#3 INTEGRATION WITH RELATED PRACTICES
Project
Management
Agile Hybrid of Agile
and Waterfall
Change management is being further integrated with other practices including Agile,
LEAN and continuous improvement practices

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There is a need for organisations to use data
sciences to:
Quantify the value of change management
for the business
Build predictive models
Select people for change/leadership roles
Secure insights into transformation
investments
Use insights to build CM strategies that will
enable organisational goals
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#4 DATA SCIENCES

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#5 DIGITAL CHANGE TOOLS
Enterprise view Visualise change Share change plans Integrate tools & data
Manage risks Coordinate efforts Stakeholder engagement Gamification
There is a move towards digital change management tools being used for the following purposes:

15. EMERGING GLOBAL TRENDS
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Internal CM
capabilities
Greater leadership
support
Integration with
related practices
Data
sciences
Digital change
tools
Summary of the 5 emerging global trends…

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@divconsulting
@divchange
@DiversifiedConsultingSA

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20. https://www.cmc-canada.ca/consult/articles/all-topics/four-change-management-trends-to-watch-in-2018
https://hbr.org/2017/10/change-management-is-becoming-increasingly-data-driven-companies-arent-ready
http://blog.prosci.com/4-change-management-trends-for-2020
http://blog.prosci.com/top-5-change-management-trends-for-5-years
https://hbr.org/2018/05/5-behaviors-of-leaders-who-embrace-change
https://hbr.org/2017/10/all-management-is-change-management
https://hbr.org/2005/10/the-hard-side-of-change-management
https://hbr.org/2017/07/data-can-do-for-change-management-what-it-did-for-marketing
https://hbr.org/2017/12/to-get-people-to-change-make-change-easy
https://www.cmo.com/features/articles/2018/4/9/dominos-cdo-right-internal-structure-to-be-digital-
innovator.html#gs.LskNln8
SOURCES
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