Perfection and Reality on Crossing the - Diversity- Chasm
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We Agile enthusiasts have a tendency to believe that we're miles ahead of the rest of the IT industry. And in many ways, we truly are. But let me share a personal experience that might challenge this perception. Picture this: I'm a woman attending an Agile conference, ready to soak in all the knowledge and excitement. But there's one thing that never fails to catch my attention. Every time nature calls, I find myself standing in line for what feels like an eternity, just to access the women's restrooms. Interestingly enough, this never happens at general IT conferences. So, are we there yet? Not quite. In this session, I want to shed light on the gaps between our perception of Agile and its community and the harsh reality we face. It's not just about diversity, although that's an important part of it. We still have hurdles to overcome, and it's time to cross the chasm that separates us from our ideal Agile world.
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Do you know that some forecasts project that in 2030 IT will account for 21% of all energy consumption? So, if we do not change the way we implement software, we will contribute to the increase in the carbon footprint. This means it is about time to take another look at how agile development can help decrease energy consumption.
In this workshop, we'll explore how the agile principles can guide us to more sustainability, and we'll provide you with concrete ideas for increasing sustainability in your product development.
Addressing Complexity by Learning fast with BOSSA nova
The pandemic is a stark example of the volatile, uncertain, complex, and ambiguous (short VUCA) world we currently live in and this world asks for company-wide agility. By synthesizing Beyond Budgeting, Open Space, Sociocracy & Agility, BOSSA nova is one approach to company-wide agility. Yet it is often unclear, where and how to start implementing this approach. As pointed out by the so-called Fearless Change Patterns, it doesn’t help to wait for the perfect moment when you have the resources and knowledge you think you need; instead, take the first baby step and start learning. Thus, for living in the VUCA world an open mindset to learning is essential that can be approached by the concept called probes – small, safe-to-fail experiments based on hypotheses derived from reflection on the current situation as well as on theory. In this session, I will share both the concept and some examples of probes implemented by different companies that can guide the probing in your company to establish a learning organization.
Real Cross-functional teams for Creating real and better Products
co-presentation with Maryse Meinen.
At the core of agile development are self-organizing cross-functional teams. Yet, this is often understood as e.g., backend & front-end developers working together. If an organization is aiming for company-wide agility, to fully benefit from agility it has to enable teams as value centers that are truly cross-functional by bringing in different perspectives from business, markets, cultures, beliefs, etc. This way cross-functional teams overcome not only the limitations of organizational silos but also of a singular view on the market.
If teams are really cross-functional and are resembling the diversity of the market, the products they’re creating are also better. Thus, if the whole team has the full business expertise, knows the market, reflects the full diversity of the clients, then it can even disrupt the market and isn’t waiting for some person (e.g., the Product Owner) to decide on priorities. With this real cross-functionality, the team can fully understand the company’s business and has a holistic view of it, knowing its contribution to the company’s value stream.
Real cross-functional teams are an essential building block for implementing company-wide agility and the organization benefits by creating better and in a way more real products and by having more options when entering the war of talent.
A Simple Approach for Managing Complexity
We often find ourselves in complex situations without recognizing what makes them complex. Yet, only understanding the context will help us to either benefit from the complex situation (yes, it can also be beneficial) or know how to reduce the complexity.
In this workshop, we will introduce a simple tool (the difference matrix of Human Systems Dynamics, HSD in short) that helps to see the differences and exchanges that at the same time make a situation complex and provide hints for reducing the complexity. Using a case study, participants will experience in small groups (using breakout rooms) how they can use the difference matrix by example.
Agile Comes with a Responsibility for Sustainability: Are You Aware of it?
Agility and sustainability are intertwined and define more and more the success factor for every company: For finding and keeping both clients as well as talent.
Have you ever wondered about the responsibility that comes with “being agile”? If you, your team, or your organization claim to be agile people expect you, for example, to embrace diversity & inclusion, to satisfy your customers without any bias, and even to protect your environment. In this session, I want to broaden our horizon on having a more holistic perspective on our responsibility for sustainability that comes with being agile. I will share both ideas about possibilities and examples from companies who make already an effort in implementing this holistic perspective. Thus, this session is about raising the awareness of our contribution to more sustainability and understanding how the principles of the agile manifesto can be leveraged to change our actions.
Agile Development in a Nutshell
This document discusses agile development principles and practices. It outlines the key tenets of the Agile Manifesto including early delivery of working software, welcoming changing requirements, frequent delivery, collaboration between business and development, trust in individuals, and using working software as a measure of progress. It then describes common agile practices like prioritizing work in short iterations, planning at multiple levels, ensuring business value, self-organizing teams, continuous learning through reflection, and focusing on quality. Scrum is provided as an example agile development approach.
Real Cross-functional Teams for Creating real and better Products
At the core of agile development are self-organizing cross-functional teams. Yet, this is often understood as e.g., backend & front-end developers working together. If an organization is aiming for company-wide agility, to fully benefit from agility it has to enable teams as value centers that are truly cross-functional by bringing in different perspectives from business, markets, cultures, beliefs etc. This way cross-functional teams overcome not only the limitations of organizational silos but also of a singular view on the market.
Too many products have been developed that serve one kind of client only. The reason is that the composition of the teams leads (subconsciously) to the development of products that serve only people that resemble the people in the team. One “famous” example is the soap dispenser that only works if your hands are white.
If teams are really cross-functional and are resembling the diversity of the market, the products they’re creating are also better. Thus, if the whole team has the full business expertise, knows the market, reflects the full diversity of the clients, then it can even disrupt the market and isn’t waiting for some person (e.g., the Product Owner) to decide on priorities. With this real cross-functionality the team can fully understand the company’s business and has a holistic view of it, knowing its contribution to the company’s value stream.
Real cross-functional teams are an essential building block for implementing company-wide agility and the organization benefits by creating better and in a way more real products and by having more options when entering the war of talent.
What's the Impact of the Agile Manifesto on our Carbon Footprint?
The Agile Manifesto captures "better ways of developing software" yet, could this better way also take the carbon footprint of your software into account? Some forecasts project that in 2030 IT will account for 21% of all energy consumption. Software lifecycle creates direct and indirect carbon emissions: it has a footprint, worsening environmental problems. If we do not change the way we implement software, we will contribute to the increase of the carbon footprint. This means it is about time to take another look at how agile development can help decrease energy consumption.
So, this session tries to provide the first answers to "how can the agile community and the agile principles contribute to or guide sustainability?" In this workshop, we want to examine how the principles of the Agile Manifesto can provide guidance for implementing sustainability in IT. In order to do so, we will explore how the principles can contribute to sustainability, and how a greater awareness can change our current way of working for providing our contribution to addressing climate change.
Beyond KPIs & OKRs: How “measuring from below” enables innovation and true ef...
The document discusses moving beyond traditional key performance indicators (KPIs) and objectives and key results (OKRs) by "measuring from below" and gaining perspectives from different levels of an organization. It advocates using feedforward thinking to look at assumptions and base KPIs on leading indicators rather than past results. The document also recommends probing the future through hypotheses-driven small experiments to test assumptions about what may happen.
How Agile Is Your Whole Company? Use Data-based KPIs to Find Out!
There is a way to measure your company’s progress in transforming to company-wide agility! Gain a holistic perspective of (your company’s) organizational agility by using a new assessment tool.
In companies, we define OKRs and KPIs for aligning and measuring our performance. However, not much has been done thus far to measure how we are progressing on our journey to company-wide agility. With the right data, that journey can go more rapidly! In this session we provide an overview of what metrics to use, based on many years of experience and groundbreaking scientific theory and articulated as “BOSSA nova” - a synthesis of Beyond Budgeting, Open Space, Sociocracy & Agile.
Embracing a data-driven approach to company-wide agility doesn’t mean you’ll have all the answers - but you’ll be able to ask better questions. A focus on data is especially important today when remote work settings create additional barriers to communication and understanding.
Real Cross-functional Teams for Creating Real and Better Products
At the core of agile development are self-organizing cross-functional teams. Yet, this is often understood as e.g. backend & front-end developers working together. If an organization is aiming for company-wide agility, to fully benefit from agility it has to enable teams as value centers that are truely cross-functional by bringing in different perspectives from business, markets, cultures, beliefs etc.This way cross-functional teams overcome not only the limitations of organizational silos but also of a singular view on the market.
Beyond KPIs and OKRs: Creating an environment for high-performing, innovative...
oo often innovative people in medium to large organizations have the feeling of being in a box - with startling new ideas - and no one really listens. In essence, these innovators are trying to “measure performance upwards.” This upward voice intrinsically measures strategies and customer impact, and applying the concept can significantly improve the overall performance without relying on top down OKRs and KPIs. Moreover, “measuring from above,” tends to measure the output of production rather than the truly important outcome: what is really making a difference for our customers and therefore for our company.
Adding “measurement from below” to a company can create a mindset that empowers everyone to follow their passion and interest and nourish the company’s effectiveness. Implementing a “from below” approach to measurement involves a fundamental shift that asks the company to synthesize a variety of new approaches. One such synthesis is Beyond Budgeting, Open Space, Sociocracy, and Agile (BOSSA nova). This synthesis enables a company to “measure upwards” without jeopardizing the strengths of “leading downwards.” Fortunately, the implementation can be done in small steps that probe and demonstrate new measurement ideas on a small scale such that the proof cascades beyond the demonstration. This session will enable you to get started on your journey to spreading the idea of upwards measurement company-wide.
This workshop asks participants to start where they are, explains what it means to probe, and helps them develop strategies and experiments they can use in their own situation to create an environment for high performance that goes beyond what OKRs and KPIs can offer.
What if the world is our customer?
In agile development we often talk about that our highest priority is to satisfy the customer or that we welcome change for the customer's competitive advantage. However, we always assume the customer is a business customer. In this session I want to attempt to broaden our horizon to have a more holistic perspective on who our customer is (or could be) and how this can change our actions. I will share both ideas about possibilities and examples from companies who make already attempts in implementing this holistic perspective.
So, open your mind and explore with me how the agile community can expand their responsibility.
Don’t Fail Fast - Learn fast: Failing fast is an option. But innovating fast ...
Often in agile working environments, people aim for failing fast. Yet failure is not the goal - learning is. Failure can lead to learning and so can other approaches. It can lead beyond continuous improvement to transformative learning: seeing your situation from a whole new framework in a way that lets you learn by leaps of insight.
In this workshop we present specific ways to probe, using hypothesis, and experiments will help you and your team to learn fast. This approach provides a way to get into the mindset of learning and thus always developing.
Usually a failure is to do nothing… or to do anything (blindly). The key even for big issues is to make small bets (hypothesis) and learn through experiments what's the impact. So, gain insights by (in)validating the bet. In summary it's about thinking big but acting small (and safely). Note, that every great idea, every innovation is at first a guess or rather a hypothesis and only experiments allow us to find out if our idea is really as great as we thought at first.
Probe your Organization. How to implement a Learning Organization with BOSSAnova
The volatile, uncertain, complex, and ambiguous (short VUCA) world we currently live in asks for company-wide agility. Yet, agility in the literal sense that means companies need to be adaptive, responsive, fast, and nimble.
Thus, although already created in the 90ies, the original idea of a learning organization, that is a company that facilitates the learning of its members and continuously transforms itself, is more relevant than ever.
Yet, how can such a learning organization come to life? BOSSA nova is one approach to company-wide agility by synthesizing Beyond Budgeting, Open Space, Sociocracy & Agility.
The key to its success are so-called probes – small, safe-to-fail experiments based on hypotheses derived from reflection on the current situation as well as on theory. In this session, Jutta will share various probes implemented by different companies that can guide the probing in your company to establish a learning organization.
Innovation by Sharing. How Collaborating on Learning Can Benefit Your Company
Being connected to society is essential to long-term profitability. If a company is not collaborating on its learning, it will not be innovative enough. At first sight, you might think sharing your learning would prevent you from being the number one in your industry, but the challenges we’re facing right now can only be addressed (quickly) together. Thus, being secretive and focusing on itself inhibits a company from being innovative. In a sense, your company needs to be influenced by outside ideas! A company, especially if it claims to be Agile, is expected to be aware of its ecosystem. Otherwise, it will be viewed as untrustworthy, and distrust will undermine all aspects of the business (including finding clients and talent).
In this session, we will explore how cross-functional teams constructed along BOSSA nova principles not only reach across the entire company but into the ecosystem to comprehend the company holistically.
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Perfection and Reality on Crossing the - Diversity- Chasm
- 1. 1 1 JEckstein.com/sustainability @JuttaEckstein 1 Jutta Eckstein https://JEckstein.com Perception and Reality on Crossing the –Diversity– Chasm 2 JEckstein.com/sustainability @JuttaEckstein Agenda What? Facts So what? Insights Now what? This is what you can do!
- 2. 2 3 JEckstein.com/sustainability @JuttaEckstein Inclusive Products? ◼ Mics that require either a waistband or substantial pockets to attach to ◼ There are 5 required tests to determine if a car is safe – Only 1 includes a female dummy (in the passenger seat…) ◼ Body scanners based on the male/female gender binary 4 JEckstein.com/sustainability @JuttaEckstein
- 3. 3 5 JEckstein.com/sustainability @JuttaEckstein 6 JEckstein.com/sustainability @JuttaEckstein Germans Top Agile Influencer https://bit.ly/3S1sMSy
- 4. 4 7 JEckstein.com/sustainability @JuttaEckstein Agenda What? Facts So what? Insights Now what? This is what you can do! 8 JEckstein.com/sustainability @JuttaEckstein Germans Top Agile Influencer https://bit.ly/3S1sMSy For more diversity: Should we create 2 lists of top agile influencers?
- 5. 5 9 JEckstein.com/sustainability @JuttaEckstein Diversity & Inclusion Protection Ensuring the visibility Separation? Exclusion? 10 JEckstein.com/sustainability @JuttaEckstein Diversity, Equity & Inclusion (DEI) Racial Ethnic classifications Age Gender Religion Philosophy Physical Abilities Socioeconomic Background Sexual orientation Gender identity Intelligence Physical health Mental health Genetic attributes Personality Behavior Attractiveness Opinion Fairness Justice Societal disparities Class
- 6. 6 11 JEckstein.com/sustainability @JuttaEckstein 12 JEckstein.com/sustainability @JuttaEckstein An organization produces a design that reflects the organization's biases. Eckstein’s Law ☺
- 7. 7 13 JEckstein.com/sustainability @JuttaEckstein Agile Social Sustainability Aiming for equity, health, liveability Social Sustainability IN Agile Social Sustainability BY Agile Use agile practices & mindset to increase (social) sustainability Use (social) sustainability to guide your actions & outcomes in agile development Sustainability as a quality attribute in the DoD & as acceptance criteria! 14 JEckstein.com/sustainability @JuttaEckstein Agenda What? Facts So what? Insights Now what? This is what you can do!
- 8. 8 15 JEckstein.com/sustainability @JuttaEckstein Where do we stand? Full assessment under (cc): https://bit.ly/agile-sustainability 17 JEckstein.com/sustainability @JuttaEckstein Outsourcing ◼ Impact outsourcing – Training & hiring marginalized people ◼ Ethical outsourcing – Imposing social & environmental standards on supplier
- 9. 9 18 JEckstein.com/sustainability @JuttaEckstein Persona Spectrum Source: ©David Dame, Microsoft, https://bit.ly/3EYNdXk ◼ Make your system accessible to everyone! 20 JEckstein.com/sustainability @JuttaEckstein Crossing DEI Chasm Retrospective
- 10. 10 23 JEckstein.com/sustainability @JuttaEckstein We need to think & step outside the box for Crossing the Chasm! 24 JEckstein.com/sustainability @JuttaEckstein Afterthought Sustainability… has to be taken into account in everything we do Agile… won’t matter if we can’t change course on climate change 01 03 02 04 E.g, DEI… should ensure our products are inclusive, resource- efficient & helpful. Increasing DEI… Is an integral focus on people for changing this course (next to the focus on the planet & prosperity)
- 11. 11 25 JEckstein.com/sustainability @JuttaEckstein Many Thanks! @agilealliance.social@JuttaEckstein @juttaeckstein.bsky.social https://www.linkedin.com/in/juttaeckstein https://bit.ly/agile-sustainability https://jeckstein.com/sustainability https://bit.ly/AA-sustainability-initiative Support & sign: The Agile Sustainability Manifesto agilesustainabilitymanifesto.org