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Survey for Reliance JIO Infocomm Ltd
- 1. MM-2 , JIO Marketing research Hi Guys, This is a small survey regarding your telecom operator, Kindly spare 5 minutes to fill this. It would be a great contribution in our project. Regards, Maulik chaudhary (IIM Sirmaur). * Required About your current telecom service provider. Answer questions you want to pre-fill, then click submit. Email address *
- 2. Vodafone Airtel Jio Tata docomo Idea Reliance BSNL others Prepaid Postpaid Yes No Your current telecom network provider.(Primary connection) * What is your current type of service?(primary connection) * Do you use any second network service provider? *
- 3. Airtel Vodafone Jio Tata docomo Idea Reliance BSNL Others Prepaid Postpaid Tv Ad Print media Internet Radio Word of mouth Others If yes, which network do you use? What is your current type of service?(secondary connection) How did you come to know about your service provider? (You can mark multiple options). *
- 4. Android IOS Others None Less than RS.100 RS.100 - RS.250 RS.250- RS.450 RS.450-RS.750 Above RS.750 Only data charges Only Calling charges Both Data and calling charges( like bundled plans of RS.399 etc.) None What kind of Handset device currently you are using? * What is your average monthly expenditure on mobile (in RS.) ? * Does the monthly expenditure include data and calling services charges?? *
- 5. Connectivity Schemes Price Data speed Others Morning (6.00 am to 12.00 noon) Afternoon (12.00 noon to 4.00 pm) Evening (4.00 pm to 9.00 pm) Night ( 9.00 pm to 6.00 am) Current experience. Which feature of your service provider is preferred by you the most? * What time You access the telecom services most? *
- 6. How satisfied are you with your current service provider? (primary connection). * Not at all satisfied Not satisfied Neutral Satisfied Very satisfied Overall Cost Connectivity Speed Brand Overall Cost Connectivity Speed Brand How satisfied are you with your service provider on the basis of certain other factors.(Primary connection) * Not at all satisfied Not satisfied Neutral Satisfied Very satisfied Overall Fewer call drops Coverage in remote places Connecting time Voice clarity Roaming charges International calling Overall Fewer call drops Coverage in remote places Connecting time Voice clarity Roaming charges International calling
- 7. If you are using Jio, Rate it on the basis of following factors. Not at all satisfied Not satisfied Neutral Satisfied Very satisfied Overall Economic Data speed Connectivity Call drops Coverage in remote places Connecting time Roaming services International calling Overall Economic Data speed Connectivity Call drops Coverage in remote places Connecting time Roaming services International calling
- 8. Airtel Vodafone Jio Idea Reliance BSNL Tata docomo Others Airtel Vodafone Idea Tata docomo BSNL Reliance Others None Which company's promotional campaign do you remember the most? * Prior to the launch of Jio, which telecom service provider were you using? *
- 9. Yes No Importance of various factors while considering a telecom service provider. Post the launch of Jio, are you still using the service? *
- 10. Rate on the basis of the importance of factors while considering a telecom service provider. * Not at all important Not important Neutral Important Very important Cost Connectivity Coverage in remote places Fewer Call drops Connecting time Voice Clarity Data speed Schemes, like night plans etc. Roaming charges Cheaper international calls Cost Connectivity Coverage in remote places Fewer Call drops Connecting time Voice Clarity Data speed Schemes, like night plans etc. Roaming charges Cheaper international calls
- 11. Retail outlets Local kirana shops Exclusive Company Outlets Roadside stalls Promotional distribution Others About yourself. How did you get your sim card?(primary connection) * Your name.( please provide your name below) * Your answer Current occupation * Your answer
- 12. North east west south Female Male Prefer not to say <19 19-25 26-35 36-45 >45 Current location of stay * Gender * Age *
- 13. None 0 to 10,000 10,000-25,000 25,000 to 50,000 above 50,000 0 0-2 2-4 more than 4 Yes No Current income (per month) (INR) * What is the daily average time you spend over phone? (in hours) * Do you have easy access to Wi-fi? *
- 14. OTT calls Voice calls Quality Price Availability of product Brand Others Page 1 of 4 Never submit passwords through Google Forms. Out of the time you spend on phone, how much is for browsing internet or calling or other stuff?(in Hours). * 0 0-2 2-4 more than 4 Browsing internet Calling others Browsing internet Calling others What do you prefer, OTT(over-the-top) calls or Voice calls? * On which parameter, you think your telecom provider should improve upon the most? * SUBMIT
- 15. This form was created inside of IIM Sirmaur. Report Abuse - Terms of Service - Additional Terms Forms