Surfing the Waves of Change, Kersten England, Chief Executive City of York Council

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Kersten discusses the challenges of leading large and complex organisations through change and illustrate how, with the right approach, it is possible to take charge of a situation & successfully steer your organisation towards its desired goals.

Taking Charge of Change
– Surfing the waves of
change
Kersten England
Chief Executive, City of York
Council

A bit about me
• Chief Executive of City of York Council
• Background in
• equalities, organisational development
• communities
• central/ local Government
•Belief in agency of individuals and
communities
•Necessity of respect and collaboration

Our Context –
Paradigm Shift

From
‘paternalistic’
and
‘benevolent’ To catalyst
and
facilitator

Two Overriding Priorities
•City of Enterprise
•Resilient, capable communities

….And for the Organisation
•Innovative
•Entrepreneurial
•Resident focussed

Organisational Development Agenda
•Structural change

•Investment in
leadership

•Mature,
professional
relationships

Organisational Development Agenda

•Investment in
communication

•Recognising and celebrating
contributions and excellence

•Crowd-sourcing ideas

First Fruits
•Co-producing the future –
developing a co-operative
library service

•Each one teach one on the
service to city programme

•Utilising untapped skills

First Fruits
•GeniUS ideas

•Closing the digital
divide
•Corporate Social
Responsibility
•# TeamYork

Things I have learnt / am learning
•Find ‘True North’
•Develop strong narrative
•Conscious constant articulation
•Unlock potential
•Co-create / produce

Things I have learnt / am learning
•Honour the past
•Dissent
•Hurt
•Create safe uncertainty
•Work in the circle of influence
•Rest, recuperate
•Celebrate

Created in 2010 as a primary international platform, the Zermatt Summit promotes a constructive, action-oriented dialogue between civil society and business. Its role is to inspire, connect and empower high profile entrepreneurs, economists, political and spiritual leaders and NGO representatives who strive to be catalysts of a more inclusive and human globalization. Through a uniquely designed program, the Zermatt Summit team takes participants on an intense three-day journey to share a vision for a better society, develop models for a more human and sustainable world and change their hearts and minds in the process.

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Surfing the Waves of Change, Kersten England, Chief Executive City of York Council

1. Taking Charge of Change – Surfing the waves of change Kersten England Chief Executive, City of York Council

2. A bit about me • Chief Executive of City of York Council • Background in • equalities, organisational development • communities • central/ local Government •Belief in agency of individuals and communities •Necessity of respect and collaboration

3. Our Context – Paradigm Shift From ‘paternalistic’ and ‘benevolent’ To catalyst and facilitator

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10. Things I have learnt / am learning •Honour the past •Dissent •Hurt •Create safe uncertainty •Work in the circle of influence •Rest, recuperate •Celebrate

11. 800 Years of the City of York

Surfing the Waves of Change, Kersten England, Chief Executive City of York Council

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