2. • India has an internet user base of about 375 million (30% of population) of
2015. Despite being the second largest user base in world.
• India, cash on delivery is the most preferred payment method,
accumulating 75% of the e-retail activities
Market size and growth
India's e-commerce market was worth about $3.8 billion in 2009, it went
up to $12.6 billion in 2013
E – COMMERCE
Increasing at CAGR of +30% from 2009 - 2016
www.ibef.org
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3. E-commerce businesses may employ some or all of the following
• Online shopping web sites for retail sales direct to
consumers
• Providing or participating in online marketplaces, which
process third-party business-to-consumer or consumer-
to-consumer sales
• Gathering and using demographic data through web
contacts and social media
• Business-to-business electronic data interchange
www.ibef.org
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5. SCM in Back bone of E – commerce
Supply chain management impacts
Costs and inventory investment
Customer service
Product availability and delivery
ROLE OF SUPPLY CHAIN MANAGEMENT IN
E - COMMERCE
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6. Inventory management is the process of ordering, storing
and utilization of the raw material needed during the
manufacturing
EOQ
ABC Analysis
INVENTORY MANAGEMENT
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10. PACKAGING
Items are identified by bar codes
Warehouse workers put ordered items
Packing slip is printed
Boxes are packed, tapped or weighted
Boxes are put on trucks for shipment to
customers
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11. Compared to a business with many retail outlets,
an online seller with aggregate inventories tends
to have higher transportation costs
Mode use in transportation
Water
Air
Road
Railway
TRANSPORTATION
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13. REVENUE AT DIFFERENT STAGES
Revenue is generated through various stages in E-
com industry
Sales
Commission from Suppliers
Advertisements
Subscription
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14. DAMAGES AT DIFFERENT STAGES
Damages – 4%
Pilferage – 0.5% - 1%
www.the-ecommerce-era-mani-bhushan-
homeshop-18
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