IT Professional
OBJECTIVE
To obtain an entry level IT position
that will utilize my technical
knowledge, integrity, creativity, and
mechanical abilities to optimize
company resources.
CERTIFICATIONS
11/08 CompTIA Network+ N10-003
9/08 Microsoft Server 2003 MCP 70-290
7/08 Microsoft Configuring Vista MCTS 70-620
12/07 CompTIA A+ 220-601/602
11/07 Panduit Structured Cabling
7/07 Certified Business Professional in Customer Service
6/07 Microsoft Office Specialist (MOS) in Excel 2003
TECHNICAL SKILLS
Configure, load, and upgrade OS
Active Directory Troubleshoot PCs
2000, XP, Vista, Windows 7 Outlook/ Exchange
NTFS / Share Folder Project Management
Enterprise Deployment Anti-Virus
Network Security
Hardware install
Data Migration
Subnetting Virtual PC VPN
EDUCATION
9/04- 5/05, Wayne County Community College
1/08- 5/08& Associate of Business Administration Degree
1/09- 5/09 (3.5 GPA) Detroit, MI
Focus: HOPE Information Technologies Center Detroit, MI
5/08- 11/08 Desktop & Server Administration
Server Technology Program for MCSA (Microsoft Certified System
Administrator), Network+, and Project Management.
5/07- 11/07 PC Technology Program
Completed hands on experience build, troubleshoot and repair PCs
Proficiency Skill level training in Microsoft Office 2003 Suite: Word,
Excel, PowerPoint, Project, Communications and Team Building
9/98- 5/00 University of Detroit- Mercy Detroit, MI
Bachelor of Business Administration (earned 48 credits)
Specializing in……
EXPERIENCE
12/08- Present
Geek Squad Counter Intelligence Agent Dearborn, MI
Virus removal, optimization, Wi-Fi setup, customer service, OS restore
Data backup/ transfer, hardware install, performed diagnostics,
Data privacy, customer satisfaction, solutions provider including for
expansion
7/10- 10/12
Cambridge Computer Institute Instructor Oak Park, MI
Hands- on supervision of hardware and software training and practices
Coaching students on real world situations and proper troubleshooting skills
Teaching, instructing and prepping students for A+, Network+, and Server
2003 Certifications
7/09- 7/10
TWW & Associates Systems Administrator Detroit, MI
Managing and maintaining their servers, PC and domain support
Wi-Fi configuration, computer lab setup, make sure the network runs smooth
8/05- 5/07
Warfield Electric Technician Westland, MI
Disassembled, assembled, sandblasted, and refurbished DC motors
Ran test equipment on motors, filled out documents, maintain efficiency
6/00- 8/04
U. S. Navy Aviation Electronic Technician Virginia Beach, VA
Performed troubleshooting and analysis on F-14 A/B and D fighter aircraft
R& R parts on numerous radar, avionics and radio systems, wire repair
References available up request

SuperTechh

  • 1.
  • 2.
    OBJECTIVE To obtain anentry level IT position that will utilize my technical knowledge, integrity, creativity, and mechanical abilities to optimize company resources.
  • 3.
    CERTIFICATIONS 11/08 CompTIA Network+N10-003 9/08 Microsoft Server 2003 MCP 70-290 7/08 Microsoft Configuring Vista MCTS 70-620 12/07 CompTIA A+ 220-601/602 11/07 Panduit Structured Cabling 7/07 Certified Business Professional in Customer Service 6/07 Microsoft Office Specialist (MOS) in Excel 2003
  • 4.
    TECHNICAL SKILLS Configure, load,and upgrade OS Active Directory Troubleshoot PCs 2000, XP, Vista, Windows 7 Outlook/ Exchange NTFS / Share Folder Project Management Enterprise Deployment Anti-Virus Network Security Hardware install Data Migration Subnetting Virtual PC VPN
  • 5.
    EDUCATION 9/04- 5/05, WayneCounty Community College 1/08- 5/08& Associate of Business Administration Degree 1/09- 5/09 (3.5 GPA) Detroit, MI Focus: HOPE Information Technologies Center Detroit, MI 5/08- 11/08 Desktop & Server Administration Server Technology Program for MCSA (Microsoft Certified System Administrator), Network+, and Project Management. 5/07- 11/07 PC Technology Program Completed hands on experience build, troubleshoot and repair PCs Proficiency Skill level training in Microsoft Office 2003 Suite: Word, Excel, PowerPoint, Project, Communications and Team Building 9/98- 5/00 University of Detroit- Mercy Detroit, MI Bachelor of Business Administration (earned 48 credits)
  • 6.
  • 7.
    EXPERIENCE 12/08- Present Geek SquadCounter Intelligence Agent Dearborn, MI Virus removal, optimization, Wi-Fi setup, customer service, OS restore Data backup/ transfer, hardware install, performed diagnostics, Data privacy, customer satisfaction, solutions provider including for expansion 7/10- 10/12 Cambridge Computer Institute Instructor Oak Park, MI Hands- on supervision of hardware and software training and practices Coaching students on real world situations and proper troubleshooting skills Teaching, instructing and prepping students for A+, Network+, and Server 2003 Certifications 7/09- 7/10 TWW & Associates Systems Administrator Detroit, MI Managing and maintaining their servers, PC and domain support Wi-Fi configuration, computer lab setup, make sure the network runs smooth 8/05- 5/07 Warfield Electric Technician Westland, MI Disassembled, assembled, sandblasted, and refurbished DC motors Ran test equipment on motors, filled out documents, maintain efficiency 6/00- 8/04 U. S. Navy Aviation Electronic Technician Virginia Beach, VA Performed troubleshooting and analysis on F-14 A/B and D fighter aircraft R& R parts on numerous radar, avionics and radio systems, wire repair
  • 8.