1. Ankush Deb
Contact: +91 9056190232
Email: Debankush4@gmail.com; Date of Birth: 10th
October, 1990
CAREER PROFILE
Talented System Administrator with over 2 years of extensive experience (2.6 years) in End to End Infrastructure
Management across IT Service Management landscape with proven capabilities in handling Client Infrastructure with
proper management; looking for a challenging position in a growth oriented organization.
PROFESSIONAL SKILLS & COMPETENCIES:
Extensive knowledge in Windows Server 2008,2012 and techniques with good communication, troubleshooting, and
problem solving skills
• Orchestrators: Service Now
• Virtualization: VMware (Sphere 5.5), Hyper V, Citrix XenDesktop 7.6
• System Center Components: SCOM, SCCM, SCVMM, SCDPM
• Operating systems: MS Windows Server 2008 and 2012 with Active Directory, DNS, DHCP and Exchange.
• Network technology: Cisco Switching and Routing, Cisco DCNM
• Storage: NetApp
• Management tools: Nagios, OTRS, MS Office, BMC Remedy HP Service Center Client
Proven capabilities in Consulting, IT System administration, System integration and ITIL Process of Infrastructure Support
PROFESSIONAL EXPERIENCE SUMMARY
Associate System Engineer, IMS – Tech Mahindra Ltd November’13 – Till date
Project Service Automation (4 months):
Had been a part of the Tech Mahindra IMS Service Automation Team for a short duration where it was a learning
period of scripting languages like Power shell, Python etc. and also orchestrators such as Service Now and BMC
Orchestrator.
Project Aetna DAAS Implementation (1st Oct; 14 till now):
Had been a part of the Aetna DAAS Implementation project whereas providing Desktop as a Service to the Client.
Also operate as a member of Tech Mahindra WAAS (Workstation as a Service) Team.
Well versed with the tools such as SCOM, SCVMM and CISCO UCS. Also working in a Citrix based platform
where the Desktop application is launched via Web URL.
Also having NetApp as the storage vendor.
It BY Design Pvt. Ltd. March’16 - Present
2. Working as a Technical Engineer and supporting multiple clients on platforms like :
1. Office365
2. Outlook
3. VPN
4. Active Directory
5. Firewall – Cisco Meraki
6. Printer/Scanner
7. DNS, MS Exchange.
EDUCATION SUMMARY:
• Diploma in Electronics &Communication.
• Pursuing Bachelor of Computer Application from Annamalai University.
PROFESSIONAL TRAININGS & CERTIFICATIONS:
• CERTIFICATIONS:
o Certified Infrastructure Support professional (by Tech Mahindra)
• TRAININGS:
o IT Infrastructure fundamentals – Hardware, OS, Network, Storage, NW Services, Cloud, & Apps
o IT Infrastructure essentials – MS Windows XP/7; MS Office; Cisco Switching & Routing
o IT Infrastructure products
OS: MS Windows Server 2008 and 2012 with Active Directory, DNS, DHCP and Exchange.
IT Applications: MS - AD, Exchange, ISA; Linux – Open LDAP, Squid, Send mail
Network: Cisco switches & routers, Cisco DCNM
Storage: NetApp
