Michael Marchione has over 35 years of experience in technical fields including project management, network administration, hardware installation, customer support, and more. He is seeking a new position that allows him to utilize his management, technical, and problem-solving skills. His background includes roles as a project manager, network administrator, installation specialist, and several sales and consulting positions.

1. MICHAEL J. MARCHIONE
20509 Northville Place Drive, Apt. #2015
Northville, MI 48167
mmarchione@extreme-eng.com
Cell: (248) 534-8867
OBJECTIVE:
To utilize my management experience, technical abilities, customer relations and problem solving skills with a
company that can provide professional challenges for the growth of their business, thereby establishing a
secure and profitable job position, for the benefit of both parties.
EMPLOYMENT:
Extreme Engineering, Inc., Troy, MI 12/05 to Present
Position: Project Manager, Network Administrator, Installation Specialist
Responsibilities:
• Project Manager for the installation and commissioning of Cellular RF IDAS and ODAS equipment for
multiple hardware vendors (Contracted Installer for Verizon, Sprint, AT&T, and others)
• Create and Maintain all project tracking records and documentation as required for each unique project,
including final documentation and close out packages for the customers and vendors
• Full Network Administration support, from internet router connection to the servers and desktop
computers; including Server O/S installation, Virtual Servers, backup/restore services, virus recovery,
and end-user desktop support, including network connectivity and all wireless network technologies
• Remote customer support services
• Hardware/Cabling installation and testing for all supported equipment and technologies
• Prototype designing and building for specialty hardware
• Training and on-going support for new technicians, to expand our installation team capabilities
• Maintain all in-house computers, software upgrades, peripherals and connectivity
• Site Walks for the design stage of new installation projects, as requested by our Vendors
F.E.M.A. Hurricane Katrina Disaster Area 9/05 to 11/05
Position: Foreman / Blue Tarp Roofing Program (Sub-Contracted Position)
Responsibilities:
• Delegate and participate in work assignments for 5-Man crew
• Maintain job assignment work log for contractor tracking and payroll with F.E.M.A.
CBI Copy Products, Troy, MI 6/05 to 9/05
Position: Executive Sales Consultant
Responsibilities:
• Full-Time Office Equipment Sales Position for the Detroit Metropolitan Area
DATA CONSULTING, INC, Southfield, MI 1/05 to 6/09
Position: Sales Consultant, Service Engineer, Cabling Installations (Part-Time, Nights & Weekends)
Responsibilities:
• Network Consulting, Design and Solution Development
• Perform on-site service functions for network administration, computers, peripherals & printers,
including full desktop, laptop and software support services for business and residential clients
• Remote Desktop Support; Virus and Spyware removal services
• New network installations and network upgrade rollouts
• Operating System installations and upgrades, including data backup and recovery
• Ethernet cabling installations for telephones and networks (Complete; from wall jack to the patch panel)

2. METRO IMAGING SYSTEMS, Madison Heights, MI 8/03 to 6/05
(Formerly Metropolitan Office Equipment)
Position: Sales Executive, Networking and Document Workflow Consultant, Division II
Responsibilities:
• Full-Time Technical & Hardware Sales Position, Supporting the Wayne County area
• Network Consulting, Design and Solution Development
• Customer Prospecting, Territory Management & Tracking
• Create, present, and maintain all Active Customer Proposals for New Equipment
• Corporate Liaison and active member for the Livonia Chamber of Commerce
• Creative Business Networking to maximize customer relations and referral opportunities
MLR SERVICES, Glendale Heights, IL 8/01 to 8/03
Position: Owner, Consultant, Service Engineer
Responsibilities:
• Day to day operations of new company, including all licensing, legal registrations & bookkeeping
• Perform all in-house and on-site service functions for network administration, client computers,
peripherals & printers, including full customer desktop and laptop support services
• Design, build, test, deliver and install new computers according to customer needs
• Develop strategic partnerships with other companies to service Networking & other office equipment
• Perform all sales functions, purchasing, and advertising duties, for company growth
KISSANE BUSINESS SYSTEMS, Addison, IL 8/93 to 8/01
Position: Service Manager, Office Systems Division
Responsibilities:
• Employee management including interviewing, hiring, reviews, training and salary actions
• Project Management for the Network Solutions Division
• Client negotiations and pricing for labor, equipment, and all inclusive service contracts
• Complete Network Administration, including all in-house cabling for network and telephones
• Remote Help Desk Management and staffing
• Call center management for depot and field service repairs, including departmental expenses
• Technical support and repairs for Servers, Workstations, Laptops, and printers
• Technical Support for facsimile machines, typewriters, and other miscellaneous office equipment
Major Accomplishments:
• Increased Service Business 220 Percent while maintaining gross profit margins
• Improved overall department performance, production, teamwork and profitability
• Instrumental in converting problem accounts into loyal customers
• Developed and implemented key policies and procedures around Customer Relations Management
METROPOLITAN OFFICE EQUIPMENT, Madison Heights, MI 9/77 to 7/93
Divisional Service Manager
Responsibilities:
• New technician training & advanced training for experienced technicians
• Call center management for depot and field service repairs, including department expenses
• Product consultant for the sales staff; provided on-going customer relations training
• Advanced technical support and repair for printers, facsimile machines, typewriters, calculators, and other
miscellaneous office equipment, including component level board repair
• Product consultant for the sales staff, to provide full support for new equipment.
Major Accomplishments
Advanced though several promotions, from entry level technician to Divisional Service Manager
Electronic Technology Institute, Livonia, MI 9/90 to 9/92
(A specialty training division of MOTECH, for the Electronics Industry)
Position: STATE ADVISORY BOARD COMMITTEE MEMBER

3. • As an active committee member, responsibilities revolved around the approval and recommendation of
pertinent electronic training and curriculum for the courses offered by MOTECH
• Full 2-Year term served, which was the term period limited by the State of Michigan.
COMPUTER SOFTWARE KNOWLEDGE:
• Microsoft Server NT thru 2012, Windows 95 thru Windows 10
• Microsoft Office 95/97/2000/XP/2003-2016, including Microsoft Outlook and other e-mail packages
• Most Internet Browser software programs
• Network Administration in a Microsoft mixed environment (previous experience with Novell environments)
• Mainstream accounting programs and specialized CRM package suites
• Network level and personal computer level anti-virus programs
• Numerous diagnostic software programs and specialty software programs from 20+ years of support
COMPUTER AND OFFICE EQUIPMENT HARDWARE KNOWLEDGE:
• Most major computer brands, including: Compaq, Hewlett Packard, IBM, Toshiba, Dell, Gateway,
• IBM compatible (clone) desktops, laptops and servers; including design and custom builds
• All standard computer peripherals and accessories, including most major brands of printers
• Firewalls, routers, wireless access points and switches
• Facsimile machines and Multi-functional devices
• All typewriters and miscellaneous office equipment (from adding machines to shredders)
• Cat5e / Cat6 network cabling, from wall to patch panel
• Fiber Optic cabling, splicing and testing
RF HARDWARE KNOWLEDGE:
• All Major BDA Manufacturers (ADRF, CSI, GST, RTron, Dekolink, Andrews, Axell)
• Commscope/TE/ADC products (Fusion/Unison, Spectrum/Prism, Ion-E, etc.)
• All Mobile Access products
• Basic knowledge and exposure for Comba, Solid, and Teko products
• Remote Connectivity Modems, Amplifiers, Attenuators, Splitters, DAS POI Trays
• All standard coax cabling; installation, termination and testing
EDUCATION:
NATIONAL INSTITUTE OF TECHNOLOGY, Livonia, MI 4/86 to 10/87
Electronic Engineering Technology Curriculum. Course topics included: Digital/Analog circuitry •
Breadboarding • Design • Troubleshooting • Schematic drawing/interpretation • Microprocessor
familiarization/machine language • Advanced theory/understanding for the field of electronics.
ROSEVILLE HIGH SCHOOL, Roseville, MI 9/77 to 6/80
Specialty class was Business Machine Repair, a cooperative education/employment class in the typewriter
repair field.
AWARDS:
• 4.0 Certificates and Perfect Attendance Certificates for each quarter attended at National Institute of
Technology, including membership to the National Vocational Technical Honor Society.
• Numerous Repair Certificates for various computers, printers and other office equipment.
• Outstanding Achievement Awards from both Metropolitan Office Equipment Service Department and
Kissane Business Systems.
• Graduated with Honors from Roseville High School.
INTERESTS:
• Home-Improvement Projects • Woodworking • Part-Time Handyman (residential work from roofing,
electrical & plumbing, to full remodeling projects) •Various Sports • Electronics • Computers •
PERSONAL:

4. • Excellent Health • Quick Learner • Superior Knowledge Retention Abilities • Excel During Crisis
Situations, Challenging Problems, and “Resolving the Impossible” Scenarios • Willing to Relocate and/or
Travel • Outstanding Customer Relations Skills, Developed During 35+ Years of Constant Customer Contact
and More Than 15 Years of Management Experience • Excellent Typing Skills •