Organization / Workplace

Location

Occupation

Industry

Technology / Software / Internet

About

I am responsible for helping update and maintain the hardware and software of the school district. I am also responsible for solving issues regarding the teachers ability to integrate technology into the classroom as well as image machines to teachers specs. I have also learned how to set up Citrix end-points, and imaging machines using WDS and Ghost imaging. My primary role is to troubleshoot the cyber academy, which is a program this school district offers to students. I provide laptops and network cards to students and troubleshoot their issues. All of this is usually off-site, so I have to communicate to parents, and sometimes students, about how to solve the issue. I also use teamv...