The document provides an overview of Future Retail Limited, a leading Indian retailer. It discusses Future Retail's various business formats like Big Bazaar, Food Bazaar, and HomeTown that operate across over 17 million square feet of retail space in 102 cities. It also outlines Future Retail's focus on understanding Indian consumers and making products available across different store formats at affordable prices. Additionally, it describes Future Supply Chain Solutions which provides supply chain and logistics services to large corporations, and Future Learning which offers organizational training, higher education programs, and skill development.

1. A SUMMER INTERNSHIP PROGRAM
REPORT ON
Analysis of EFFECTIVENESS OF HR PROCESS at
future retail- hyderabad
By
SONU BHANDARI
14051011
BBA – 1ST
YEAR
Name of the Company:
FUTURE RETAIL

2. A SUMMER INTERNSHIP PROGRAM
REPORT ON
Analysis of EFFECTIVENESS OF HR PROCESS at
future retail- hyderabad
By
SONU BHANDARI
14051011
BBA – 1st
year
A report submitted in partial fulfillment of

3. the requirements of
The BBA Program (Class of 2015)
KLU Business School
TABLE OF CONTENTS
Acknowledgments...............................i
Summary.....................................………ii
Future Retail Limited…………………….iii
1. An Overview Of The Company
A) Opportunities At Future Retail
B) Sambandh Program
C) Future Supply Chains
D) Future Learning And Development
2. 3 Cet Report
3. Overview Of Hr
4. Objectives And Limitations
5. Methodology
6. Results
7. Discussions
8. Conclusion/Recommendations
9. Abbreviations And Refrences

4. acknowledgement
 University guide – N.D. PRAVEEN
 COMPANY GUIDE/ HR - R.V.S DEEPTHI
 FACULTY GUIDE - DR. RAJA BABU
 STORE KARTA - SILAS PAUL
 ASST.STORE MANAGER - VENKAT
 OPERATIONAL MANAGER - PRASHANTH PATIL
 ASST HR - NAGARAJU
WeHave Got Very Useful Support From The Above All The ManagingStaff
Of FutureRetail. There WereRegular BriefingSessions From (The Store
Karta Mr.Silas Paul And The Hr Ms.Deepthi).
First Day Of Internship Was Started With A Crispy BriefingBy Our
University Guide Mr. N D Praveen About The RulesAnd RegulationsOf
The Internship
Soon After There WasAn Meeting With The H.R Manager Ms.DeepthiAbout
The RulesAnd RegulationsOf The Big Bazaar. Also Had An Friendly
Conversation WithThe Store Manager Mr.CilasPaulBriefed About The
WorkingConditionsIn And Around TheBigBazaar.
A Task WasAlso Assigned By The OperationalsDepartment. In Which The
Task Was To Find All The Shelf EdgeToken MissingIn The Food Bazaar
And Reinstall Them. This Activity Is Headed By Asst. Manager Mr.Prashanth
Patil
Manager Sir Gave Sales Work And He GaveSupportersFor To Know The
How To ConductThe Sales And How To Achieve Sales Day WiseTargets
And How ApproachThe CustomersThis Is My Task At Food Bazaar’s
Wednesday Market.

5. WeHad An Great Time With All The Staff Of FutureRetail.WeAlso Got
Most Useful ExperienceRequired In The Modern Retail Market.
I Thank All The Staff And My University GuideFor GivingMeScope To
Develop My Skill In Practical Knowledge.
SUMMARY
As India’s leading retailer,Future Retailinspires trust
through innovative offerings, quality products and
affordable prices that help customers achievea better
quality of life every day. We serve customers in 95 cities
across the country through over 10 millionsquare feet of
retail space.
Future Retail is the flagship company of Future Group,
India’s retail pioneer catering to the entire Indian
consumption space. Through multiple retail formats, we
connect a diverse and passionate community of Indian
buyers, sellers and businesses. The collectiveimpact on
business is staggering: Over300 millioncustomerswalk
into our stores each year and choose products and
services supplied by over 30,000 small, medium and large
entrepreneurs and manufacturers from across India. This
number is set to grow.
As modern retail drives fresh demand and consumption in
new categories, our strategy is based on a deep
understanding of Indian consumers the products they
want, and making these products availablein every city in
every store format. We are in line with our broad objective
of being a catalyst in India’s consumption-led growth and

6. being a positive agent of change in the communities we
serve.
Future retail limited
As India’s leading multi-format retailer Future Group inspires
trust through innovative offerings, quality products and
affordable prices that help customers achieve a better quality of
life every day.
Future Group’s businesses focus on developing and operating
modern retail, brands and distribution networks for the
consumption sector in India. Built over more than two decades,
the group’s flagship companies focus on three distinct businesses
– hypermarkets business operated by Future Retail Limited, an
integrated lifestyle fashion business operated by Future Lifestyle
Fashion Limited and an FMCG and food distribution business
operated by the Future Consumer Enterprise Limited.
Retail
Insurance
Services

7. While retail forms our core business activity, our group’s
subsidiaries are present in consumer, insurance, brand
development, real estate development, retail media and logistics.
We have aligned our business opportunities with the broad
objective of being a catalyst in India’s consumption-led growth. In
line with leading retailers of the world, Future Group aspires to
capture a significant portion of India’s consumption and
contribute to a significant proportion of our GDP. As the Indian
economy matures, it is upon us to lead India’s consumption story,
achieving inclusive and profitable growth with sustainable value
creation.
OVERVIEW OF COMPANY
Every day, Future Group brings multiple products,
opportunities and services to millions of customers in
India. Through more than over 17 millionsquare feet of
retail space, we serve customers in 102 cities across the
country. Most of all, we help India shop, save and realize
dreams and aspirations to live a better quality of life every
day.
As India’s leading multi-format retailer Future Group
inspires trust through innovative offerings, quality
products and affordable prices that help customers
achieve a better quality of life every day.
Future Group’s businesses focus on developing and
operating modern retail, brands and distribution
networks for the consumption sector in India. Built over
more than two decades, the group’s flagship companies
focus on three distinct businesses – hypermarkets

8. business operated by Future Retail Limited, an integrated
lifestyle fashion business operated by Future Lifestyle
Fashion Limited and an FMCG and food distribution
business operated by the Future Consumer Enterprise
Limited.
Big Bazaaris not just another hypermarket; it caters to
every need of your family. Where Big Bazaar scores over
other stores is its value for money proposition for Indian
customers.
We guarantee that at Big Bazaar you willdefinitely get the
best products at the best prices. With theever-increasing
array of private labels, it has opened doors inthe world of
fashionand general merchandise, including home
furnishings, utensils, crockery,cutlery,sports goods and
much more at prices that willsurpriseyou. And this is just
the beginning.Drivenby aspirations, Future Retailis
fuelling a retailtransformation in India and finding
innovative ways to drive growth. In every business that we
are in, in every engagement we have entered, in every
relationship, our human capital is the first point of
leverage.Our people give Future Retailits energy, culture
and ideas.
We encourage our employees to think independently,
explore innovative ideas and make the best of our retail
success story.
Future Retail aspires to be an employer of choice in Indian
retail - offering exciting new possibilities and encouraging
people to rise up to new challenges every day. We engage
people who are passionate about what they do, who want
to make a difference in the lives of customers, and who
live our brand pillars of Indianness, valuing and nurturing
relationships and leading positive change.

9. At Future Retail we are committed to the growth and
development of our human assets. With an empowering,
entrepreneurial culture, we work with the passion and
enthusiasm of our people for renewed success.
Dream Big. GrowFar.
We're growing in dynamic ways and are looking for people
who willenable us to continue our success. We are looking
for people who are passionate, adaptable, self-motivated,
team players and who reflect our ideology - "Rewrite rules.
Retain values".
If you share our passion for success, we invite you to be a
part of an amazing success story by taking up exciting
growth opportunities with us.
Future Group is an equal-opportunity employer. We
encourage people to join us from all walks of life. To this
end, we have implemented numerous training programs
that provide our employees avenues for advancement. Our
unflagging efforts have ensured that over 80 percent of
our people have been positively impacted. This has helped
us identify and nurture Future leaders and bringing fresh
energy and perspective to the business.
In potentialemployees, wevalue

10. Future Group looks to employee expertise to combine and
sustain business and community growth. We are fully
committed to India’s socio-economicdevelopment and
seek the same values in those looking to be part of
theFutureGroup family.
Starting your caree
There's no better place than Future Group to take your
first steps into the world of Indian retail. Discover the
exceptionalsupport, learning and growth opportunities
across our business.
Taking your career further
If you're talented, experienced and committed, but are
looking for new challenges, in an environment where you
can achieve more and genuinely impact the business, then
Future Group has limitless opportunities for you.
Corporate
Future Group’s mission is to help millions of people in
India live a better quality of life every day. But, helping
people live better requires more than just saving them
money; it is about streamlining our operations in a way
that helps people, protects the environment and drives
business growth.

11. Helping Future Group fulfill its mission is an opportunity
to make a difference in a unique and powerful way. If our
businesses, mission and work ethos appeal to you, explore
the career opportunities we have to offer in our Corporate
office.
Stores
Every day millions of customers turn to Future Group to
realizetheir dreams and aspirations to live a better quality
of life every day. This means as a Future Group associate
your objective is to help customers through the value we
offer in our products, and the values we practice in our
everyday work.
Keeping millions of customers happy takes exceptional
service, knowledge and lots of work. At Future Group, we
provide the training and development opportunities to
help you advance as far as you want to go in your career.
Sambandhprogram for suppliers
Our Sambandh program aims to foster an environment combining
our strengths to create immense value for our supplier partners
and in turn, nurture mutual growth.
Our suppliers are key players who spot and capture consumer
trends. We strongly believe that our vision of serving every Indian
consumer will be realized if we abide by our dictum of “Valuing
and Nurturing Relationships” with our partners and suppliers. If
we succeed in creating this troika of Future Group-Supplier-
Consumer,we will succeed in serving every need of our
customers.
There are three main aspects of the Sambandh program:
Collaborating in business planning and management to ensure
optimal growth
 Combining our strengths to garner resources needed for
expansion to meet our growth needs

12.  Creating joint business plans to provide the visibility needed for
planning
 Providing access to the performance of products on a regular
basis
 Joint strategic reviews to analyse performance and arriving at
decisions in a transparent manner
Leveraging Future Group resources and making life easier for you
 Extending Future Parivaar resources, including facilities and
space
 Information sharing
 General assistance
Putting our strengths together to create a unique position in the
marketplace
 Combining our strengths and creating a unique value proposition
through sharing of consumer insights and product knowledge,
joint brand-building, value engineering and developing new
products.
Future supplychains
FSC (Future Supply Chain Solutions Ltd.) is India's first
fully integrated and IT enabled end- to- end Supply Chain
and Logistics service provider in India. It provides services
to large corporates in Food & FMCG; Apparels, Footwear &
Accessories; Consumer Electronics& Hi- Tech;
Automotive; Pharma and Light Engineering domain.
Promoted by Future Group and Fung Capital, FSC has been
a pioneer in modernizing supply chain and logistics by
implementing globalbest practices in the Indian context.

13. This has enabled FSC to provide customized Supply Chain
Solutions & Services which reduce Time- to- Market™ and
Cost- to- Market™ of customers
Future Supply Chains Offerings:-
FSC Supply Chain Solutions
FSC Supply Chain Solutions team studies the business
imperatives of customers and designs customized supply
chain solutions in collaborationwith the customers like:
 Supply chain consulting to define business needs and
logistics opportunities.
 Distribution and Transportation network analysis and
design
 Warehouse and Facilitymodeling and layout, including
evaluationof Infrastructure and mechanizationneeds
 Evaluationand implementation of Technology.
 Labor management opportunity assessment.
 Operational analysis and improvement
 3PL capabilities of high-end Warehousing, Express and
Customized Movement Solutions.
For more information
FSC Supply Chain Services
FSC’s Service offerings include:
FSC Contract Logistics (Warehousing and Distribution )
 GST Ready Network across all High Growth Consumption
Clusters of India
 Facilitiesare Built-to-Suit, Multi-user and Scalable

14.  Deploying globalbest practices in Technology &
Automation; Indianising and Indigenising to suit Indian
conditions
 Robust Distribution & Last Mile Fulfillment Network,
providing end- to- end solutions
FSC Express Logistics (Express transportation services)
 Safe, secure & all-weather movement through a dedicated
fleet of containerised vehicles.
 Online, Real time consignment tracking through GPS
enabled Vehicle Tracking System
 24/7, Online Customer Portal which gives end- to- end
visibility from pick- up to delivery
Future learninganddevelopment
Future Group addresses opportunities in the education, learning
and skill development space through Future Learning’s three
unique lines of business which leverage the group’s
understanding of the consumer-centric business.
Future Learning
In 2008, Future Group established Future Learning whose unique
strength lies in its rich experience in the learning and

15. development domain, especially across the retail industry. Future
Learning’s three focused lines of business are Future Lead, Future
Innoversity and Future Sharp.
Future Learning offers
Organisational Solutions through Future Lead
Future Lead functions as a centre of learning. It offers a range of
customized programmes in leadership, management, personal
effectiveness, sales maximization, business processes and
customer retention. It also offers audit and consultancy services
to corporate clients.
Higher Education through Future Innoversity
Under the aegis of Future Innoversity, Future Learning offers
graduate, post-graduate, diploma and certificate
programmes. The graduate and post-graduate programmes are
offered in collaboration with Indira Gandhi National Open
University (IGNOU).
Skill development through Future Sharp
In collaboration with the Ministry of Rural Development (MORD)
and National Skill Development Corporation (NSDC), Future
Sharp offers skill development programmes to make below-
poverty-line youth employable.
3 CET REPORT
RETAIL
Winning the Hearts of Indian Consumers
Future Group was conceived as a force to drive domesticconsumption
and capture every addressable needof Indian consumers.

16. Future Group makes every effortto delight its customers,tailoring store
formats to changing Indian lifestyles and adapting products and services
to their desires.
The group is credited with creating some of India’s most popular retail
chains. The hypermarket chain, Big Bazaar is ranked amongst the top 3
service brands in the country by The Nielsen Company. Other retail
chains include, departmentstore chain, Central, outlet stores chain,
Brand Factory, sportswearchain, Planet Sports, home improvementand
consumerdurables chain, HomeTown and Ezone, supermarket chain,
Food Bazaar, convenience stores chain, KB’s Conveniently Yours and a
growing rural distribution network through Aadhaar.
As modernretail drives fresh demand and consumptionin new
categories,our strategy is based on a deep understanding of Indian
consumers,the products they want, and making these products
available in every city, in every store format. Future Group offers
innovative offerings at affordable prices tailored to the needs of every
Indian household.
 Pioneers in the India’s retail space,our formats are household names in
more than 102 cities across the country
 Our stores cover around 17 million square feetof retail space and
attract around 300 million customers each year
 Future Retail Limited focuses on the hypermarket & supermarket
business led by formats like BB, FB, fbb,Foodhall, HomeTown &
Ezone.
 Future Lifestyle fashion focuseson the fashion businesseswith
brands & retail formats like Central, Brand Factory, Planet Sports,I Am
in and aLL.
 Future Consumer Enterprise Ltd is group's integrated food
company with Food & FMCG brands & retail formats like
KB’s conveniently yours & Aadhar . It also has Interest in Food Parks .

FSC SUPPLY CHAIN SOLUTIONS .
Means :- Future Supply Chain
It’s help full to do Retail services. Uses of FSCis
FSC Supply Chain Solutions team studies the business imperatives of
customers and designs customized supplychain solutions in
collaboration with the customers like:
 Supply chain consulting to define business needs and logistics
opportunities.
 Distribution and Transportation network analysis and design

17.  Warehouse and Facility modeling and layout, including evaluation of
Infrastructure and mechanization needs
 Evaluation and implementation of Technology.
 Labor management opportunity assessment.
 Operational analysis and improvement
 3PL capabilities of high-end Warehousing,Express and Customized
Movement Solutions.
What Is Future Supply Chain?
FSC (Future Supply Chain Solutions Ltd.) is India's first fully integrated
and IT enabled end- to- end Supply Chain and Logistics service
provider in India. It provides services to large corporates in Food &
FMCG; Apparels,Footwear & Accessories; Consumer Electronics & Hi-
Tech; Automotive; Pharma and Light Engineering domain.
Promoted by Future Group and Fung Capital, FSC has been a pioneer
in modernizing supply chain and logistics by implementing global best
practices in the Indian context. This has enabled FSC to provide
customized Supply Chain Solutions & Services which reduce Time- to-
Market™ and Cost- to- Market™ of customers
These are FutureGroup Technology’s. That’s why the Group getting good
profits and running successfully.
BUSINESS TECHNOLOGY’s SERVICES
Business TechnologyServices (BTS)is an IT Service provider focused
on retail and allied consumptionsectors.This IT service provider arm of
Future Group was established in 2007 with a mandate to develop and
deliver end to end technologysolutions to Group's retail, logistics and
other businesses.Over the years BTS has built strong solutions and
delivery capabilities with significant traction across all key retail formats
of Future Group.
Currently operating from Mumbai and Ahmedabad we also have support
personnelacross major cities like, Gurgaon, Kolkata and Bangalore.
Through a robust vendor partnership the team enables IT operations
across the country. BTS has a state of art centre with 400 seats in
Ahmedabad – this is the primary delivery centre to provide services.
Business TechnologyServices has a unique network of service model
that innovatively integrates consulting, application development,
infrastructure and projectmanagement.

18. FUTURE GROUP BRANDS
Our company maintain huge number of Brands in stores
Future Group has built an attractive portfolio of some of the fastest
growing consumerbrands in India. This activity is led through Future
Brands India Limited, a specialized subsidiary company set up to create
and build powerful brands that address the aspirations of the new Indian
consumer.
FASHION BRANDS
JOHN MILLER, RTG, BARE, DJ&C, SCULLERS, UMM, BUFFALO,
INDIGO, NATION.

19. ELECTRONIC BRANDS
K O R Y O I Q I P T24 TALK 24 UNPAID
These are all main brands of Future group Retail limited.
LEARNING AND DEVELOPMENT
Future Groupaddressesopportunities in the education,learning
and skill developmentspacethroughFutureLearning’s three
unique lines of businesswhich leveragethe group’s understanding
of the consumer-centric business.
FUTURE IDEAS of 2015
A New year brings with it many new hopes , ideas and perspectives at the cusp
of 2015
Mainly the Futuregroup focus on someof occasions
1. Festive feasts on Saturdays
(Weekends clubbed with festivals and a late festivalschedule)
2. Lower Prices Guaranteed
(Achhe din a head ?)
3. Wedding & no Mahurats
(The longest period of no mahurats)
4. Kitchen as assembly lines
5. Technology on Arms
(Wearable Devices )
6 . Another Kumbh
( GodavariKumbh mala gets nation’s attention )
7 . Cricket worlds cup 2015
( watch it on your mobile )
8 . Tirthas on Ganges
( Allahabad , Ujjain , Nashik , Haridwar )
The Future group see these traditional time for conducting marketing . These
are the Futuregroup ‘s 2015 ideas .

20. Example
The GodavariKumbh will celebrated on this year july month that’s why the
future group wantto do market on Rural areas in India . They want to sale
some sortof shampoo’s , soap’s ,likethat this is the new kind of pre planed
strategy .
Empowering for women ‘s
By promoting work and self – sufficiency for women , future group is advancing
the causeof women is society and collectively strengthen the fabric of
communities .
COMPETITERS OF THE COMPANY
In Indian Retail marketsector the Future Group is one of Top company . The
Futuregroup also have competition fromsomeof National Retail company’s .
now find some of company’s .
 Reliance Retail
 ITCRetails
 Spencer’s
 More Stores
These four company’s aretop most competitors for FUTURE GROUP.
SWOT analysis of FUTURE GROUP COMPANY
Parent company : Future Group
Category : Retail
Sector : Life style and Retail
Tagline / Slogan : Indian tomorrow
USP : Deliver everything toevery one .

21. STP
Segment : Costconscious group
Target group : Middle class and upper class
Positioning : Every thing to every one in Profitable manner .
STRENGHTH OF FUTURE GROUP
1. Wide presence in India covering almost all major cities and towns
2. Efficient ,costconscious committed quality service
3. High brand equity in evolving market
4. Variety of products under single window increasing the chances of customer
time and choices
5. Has an employee base of over 35,000
6. Everyday low prices, which attract customers, and has a Huge investment
capacity.
7. It offers a family shopping experience, where entire family can visit together.
WEAK NESS OF FUTURE GROUP
1. Dependent heavily on India, and is susceptible to foreign players
2. Stiff competition from global players means market share growth is limited
3 . Extremely Popular means heavily crowded during festive / discount
seasons.
Opportunity’s of FUTURE GROUP
1. Evolving customer preference in recent year
2. Organized retail is minute in India
3. Global expansion and Tie – ups with international brands .
Threats for FUTURE GROUP
1 . Global players trying to enter into Indian Market.
2 . Low priced products could be perceived as low quality product
3 . Governmentpolicies are not well defined in country like India .

22. Competitors for Future Group Retail
1. Reliance Retail
2. BirlaGroup Retail
3. K . RahejaGroup
4. Walmart .
This is the SWOT analysis about FUTURE RETAIL LIMITED .
Latest News & Events
Katrina kaif & Varun Dhawan are the new faces of fbb
BIG BAZAAR’S The Great IndianKitchenfestival’s back .
Company’s Purpose
Future Groupwas founded on a simple idea. Re write rules , retail values .
this fundamental belief createdanewkind of market place forever
transforming Indianretail .
OVERVIEW OF HR PROCESS
MAN POWER PLANNING RECRUITMENT
JOINING FORMALITIES

23. ADMIN FORMALITIES
INDUCTION
TRAINING
PAY ROLL
EMPLOYEE ENGAGEMENT
PERFORMANCE APPRAISAL
EXIT INTERVIEW
OBJECTIVES AND LIMITATIONS
In my SIP location BIG BAZAAR (F.R.L)our HR manager R.V.S Deepthi
assign some objectives for to know the importance of HR Manager in Retail
organisation. Following are the main objectives. From my reporting date on
words 11 – 05 – 2015 .
 GM ( General Marchandise ) the Store .
 Survay on Employee’s Satisfaction
 Bar Code Scanning at FOOD BAZAAR .
 Employee’s Recruitment Process

24.  Sale’s at Food Bazaar .
 Make Profit Club Cards
 Know the ESIC cardImportance
 NewBank Accounts openfor NewEmployee’s
 Logistics Operations
 CSD ( Customer Service Deportment)
 T24Talk 24 simcard services
 Employee’s Encouragement
 NewTeam Member InterviewProcess
 Signature on the Employee’s Provident FundScheme.
These activities are done by me at BIG BAZAAR . In this 6 week process
From 11 – 05 – 2015 to 20 – 06 – 2015 ) .
Bar Code Scanning at FoodBazaar
In Food Bazaar there is N number of Food Productsand Grooming Products is
there . some products have no Price Tags . that’s why we are capture the
Productprice Tags like ex:- Surf excel – 8901030409219 – 207/- in there 2
price tags are needed . This is the way to scanning process .
Know the Importance of ESIC
E S I C – EMPLOYER STATE INSURENCE CARPORATION
This scheme was stated by Central Government of INDIA . It is needed for
every private employee.
Eligibility for ESIC: - All employees on a gross salary of Rs:- 15000/- less
only eligible.
Above 15000/- people are not eligible for this scheme.
This identification process is conducted by central govt employee in our
organization.
The Employee said to me every private organization up to software company to
Retail shopping malls.
Advantages of ESIC: - This scheme people get free health services from every
corporatehospitals up to 50,00,000/-
Every Month Employers share contribution 4.75%
Employee Gross salary share contribution 1.75%
This process is Done in this week day one on my work place.
LOGISTICS OPERATIONSAT BIG BAZAAR
WORK : - NSM INWORD REGISTER VERIFICATION
BIG BAZAAR IN WORD REGISTER VERIFICATION
FOODBAZAAR IN WORD REGISTER VERIFICATION .
NSM – Non saleable goods in word register
Mainly importance of these register we are know from these work importance
of Inward Date , Quantity , GRIN – Goods ReceiptInward quantity .

25. These are my Objectives assign for me in my SIP Location Ameerpet BIG
BAZAAR .
Employee’s Encouragement
In Big Bazaar Store’s the F.R.L authority conducted monthly program for
Employee’s encouragement program . Even they celebrate Employees
Birthday’s also . In this situation I know employee’s encouragement is most
important in Retail services.
These are the Target’s & Tasks for to know the importance of each and every
department that’s why our HR Manager assign these work’s for me .
EMPLOYEE’S RECRUITMENTPROCESS
In Big Bazaar store employees recruitment process is going in a certain way of
Structure . First the HR manager conductInterview , gathering candidate details
, Department allocation , Joining kit preparation , Provide ID card , these are all
process ofemployee’s recruitment in BIG BAZAAR .
From These we are also conductInterview for Team Member’s (T.M) our HR
Dept gave some sort of guide line for Interviewing a candidates.
From Joining application Kit on words also we are all know how much details
are require for recruit the people.
Societal
HRM may contribute ethically and socially regarding the needs
and challenges emerging in the society. If an organization fails
to use its resources for society benefits in ethical ways it may
lead to restriction by society. For example, society may limit
the HR decisions through laws in hiring, it may limit laws that
address discrimination, laws regarding safety or other areas of
concern.

26. 1. Organizational
The main objective of HRM is to achieve organizational goals by
bringing organizations effectiveness. HRM is not an end but it is a
means to assist the organization in order to objectives
2. Functional
Functional objective of HRM deals with contributions of each
department regarding their need and effectiveness in order to
attain organization goal. All the resource or skill set get wasted if
HRM is not able to fulfill up with the organizational demand.
3. Personal
HRM also deals with personal objectives of the individuals so that
personal and organizational objectives can be met or order to
achieve maximum production and attain competitive advantage.
These personal objectives are important in order to maintain,
retain and to motivate employees. If this not done employees
dissatisfaction and poor performance will result in attrition or
low productivity.
METHODOLOGY
Business Technology Services (BTS) is an IT Service
provider focused on retail and alliedconsumption sectors.
This IT service provider arm of Future Group was

27. established in 2007 with a mandate to develop and deliver
end to end technology solutions to Group's retail, logistics
and other businesses. Over the years BTS has built strong
solutions and delivery capabilities with significant traction
across all key retail formats of Future Group.
Currently operating from Mumbai and Ahmedabad we
also have support personnel across major cities like,
Gurgaon, Kolkata and Bangalore. Through a robust vendor
partnership the team enables IT operations across the
country. BTS has a state of art centre with 400 seats in
Ahmedabad – this is the primary delivery centre to
provide services. Business Technology Services has a
unique network of service model that innovatively
integrates consulting, applicationdevelopment,
infrastructure and project management.
Another important differentiator is the ability to leverage
India's Greenfield, low-legacyretail environment achieved
by adopting an architecture that emphasizes on network-
centricity, software as a service, open-source based
applications and an open delivery model. These features
combine to deliver Future Group significant cost, flexibility
and scalabilityadvantages apart from better focus on core
business and quicker time-to-market.

28. Future Group, connects to a diverse and passionate
community of Indian buyers (220 mn), sellers and
businesses (30,000).
It is therefore, extremely criticalto understand the Indian
consumers, sellers and buyers at various levels, in various
contexts. To understand theirbeliefs and rooted practices,
its relevance on consumption, the highs and lows of
consumption cycles that influence planning, forecasting &
sales.
In doing so, not only does it help to increase market-share
but also creates mindshare and heart-share, which are
very criticalwhere the longevity of a Brand is concerned.

29. RESULTS
A task of taking a survey on the employees for the job satisfaction
by H.R department. By interacting with each and every staff in the
store.
A task was also assigned by the operationals department. In
which the task was to find all the shelf edge token missing in the
food bazaar and reinstall them. This activity is headed by asst.
manager mr.prashanth patil .
On this day the task was assigned on the sale of BIG BAZAAR
PROFIT CLUB CARD to customers in a busy a weekend. Which is
most useful to develop our personal skills and confidence.
In this week starts from Food Bazaar Market . The Future Retail
Limited authorities conducted Food Bazaar operations for House
Holds . I absorved in this week the FRL authorities mainly
concentrated on House Holds that’s why the FRL try to attract the
customers with n’ number of offer’s from eatable things to
Grooming things.
In this day my respected Food Bazaar manager sir said customer
satisfaction is more important . In Food Bazaar store each and
every product have price tags (SEL’s). This Tags are given based
on product Bar Codes . some products have no price tags that’s
why sir said to our team members you the people are must and
should to know the How to prepare Price Tags that’s why he gave
Bar code Scanners to prepare Price tag sheets . we are all scan the
Bar code numbers of each and every product finally the we know
the Preparation of Price Tags .
Our HR Manager Ms : Deepthi mam work assign to me Fill up the
Employee’s application form and scanning process . the main
reason in this work is in Section process / Hiring Process the HR
member play key role the HR people must know the process of
selection process and Absorb the candidate Details . that’s why
mam assign to know the how much amount of details are
important for selection Process and Finally we are all send to the
employee’s basic information to the Head Office of FRL Mumbai .

30. we are all spend our time at Logistics Department for to know the
INWORD AND OUTWORD stock
DISCUSSIONS
Reported for internship on 11th may 2015. At big bazaar-
ameerpet.
This report is mainly based on the initial stage of the internship
on H.R department in fuure value retail.
The following report is classified into chronological order.
First day of internship was started with a crispy briefing by our
university guide mr. n d Praveen About the rules and
regulations of the internship
Soon after there was an meeting with the H.R manager ms.deepthi
about the rules and regulations of the big bazaar. Also had an
friendly conversation with the store manager mr.cilas paul
briefed about the working conditions in and around the big
bazaar.
Task was assigned to us was to observe the store with an clear cut
observation such as observation on staff , customers , etc.
There was also an feedback session for the interns by the store
manager on all activities going on in store.
A task of taking a survey on the employees for the job satisfaction
by H.R department. By interacting with each and every staff in the
store.

31. A task was also assigned by the operationals department. In
which the task was to find all the shelf edge token missing in the
food bazaar and reinstall them. This activity is headed by asst.
manager mr.prashanth patil .
On this day the task was assigned on the sale of BIG BAZAAR
PROFIT CLUB CARD to customers in a busy a weekend. Which is
most useful to develop our personal skills and confidence.
In this week starts from Food Bazaar Market . The Future Retail
Limited authorities conducted Food Bazaar operations for House
Holds . I absorved in this week the FRL authorities mainly
concentrated on House Holds that’s why the FRL try to attract the
customers with n’ number of offer’s from eatable things to
Grooming things.
In this day my respected Food Bazaar manager sir said customer
satisfaction is more important . In Food Bazaar store each and
every product have price tags (SEL’s). This Tags are given based
on product Bar Codes . some products have no price tags that’s
why sir said to our team members you the people are must and
should to know the How to prepare Price Tags that’s why he gave
Bar code Scanners to prepare Price tag sheets . we are all scan the
Bar code numbers of each and every product finally the we know
the Preparation of Price Tags .
In this day special day for Food Bazaar . The FRL conducts this
Wednesday Bazaar across 2000+ stores in whole India .
The FRL try to attract the more number house hold customers in
this special day that’s why it gave more offer’s in this day
EX :- On Milk Bread “ BUY 2 Get 1 Free “ this is way to the Big
Bazaar attract the customers .

32. Manager sir gave sales work and he gave supporters for to know
the how to conduct the sales and how to achieve sales day wise
targets and how approach the customers this is my task at FOOD
BAZAAR’s Wednesday Market
These three day we are all doing HR oriented Applications .
HR means:- HUMAN RESOURCES in this Dept employee
recruitment is most impotent . every employee under control by
HR Manager .
Our HR Manager Ms : Deepthi mam work assign to me Fill up the
Employee’s application form and scanning process . the main
reason in this work is in Section process / Hiring Process the HR
member play key role the HR people must know the process of
selection process and Absorb the candidate Details . that’s why
mam assign to know the how much amount of details are
important for selection Process and Finally we are all send to the
employee’s basic information to the Head Office of FRL Mumbai .
this is our three day’s work at AMEERPET BIG BAZAAR HYD .
Saturday FLASH MOBat BIG BAZAAR
By FRL authorities are conduct social cultural activities for good
and healthy environment in Big Bazaar Store’s . That’s why my
Company want to conduct FLASH MOB in across 2000+ Big
bazaar stores in Sat 23 – 05 – 2015 . we are also partspy in that
event .
E S I C – EMPLOYER STATE INSURENCE CARPORATION
This scheme was stated by Central Government of INDIA . It is
needed for every private employee.

33. Eligibility for ESIC: - All employees on a gross salary of Rs:-
15000/- less only eligible.
Above 15000/- people are not eligible for this scheme.
This identification process is conducted by central govt employee
in our organization.
The Employee said to me every private organization up to soft
ware company to Retail shopping malls.
Advantages of ESIC: - This scheme people get free health services
from every corporate hospitals up to 50,00,000/-
Every Month Employers share contribution 4.75%
Employee Gross salary share contribution 1.75%
This process is Done in this week day one on my work place.
Day 2 to Day 5 work at F.R.L:-
Flooring on entire BIGBAZAAR for identification purpose .
My Flooring Starts from 1) FOOD BAZAAR
2) MEN’s FASHION
3) LEDIE’s FASHION
4) HOME FASHION
WEEKEND WORK AT F.R.L :-
Worker’s Attendance checking and correction process
Employees Joining Form Attachments call letters etc..
This Process is Done at Weekend work at Future Retail Limited

34. Week starts on words we HR Dept Guys are know the basic
knowledge about employee’s recruitment process.
In Day1 on words in fourth week verification on newly entered
employee’s files all proofs there are not like signatures Aadhar
proofs , Bank accounts like that and verify the departments . In
BIG BAZAAR there is n number of departments is there like
MEN”S FASHION , FOOT WEAR , CASHIER , HOME FASHION , like
that .
Main usage of this work for HR Guys
It is useful to know the how much amount of details and proofs
are needed for recruiting employee’s .
Just it’s help full to know the what kind of structure they follow in
highering process . and also know the rules and regulations of the
retail company .
These are the advantages of this work .
We are all (HR Guys ) mainly work at CSD at Big Bazaar .
CSD : - Customer Service Desk .
Future group also one of partner in Telecom services .
Future group own Telecom services :- T24 Talk 24 services .
In our SIP location BIG BAZAAR Ameerpet also provide services in
CSD .
We are also help full to CSD for Telecom services .
Partnership

35. Future group telecom service also one of partner in TATA
DOCOMO .
Offers at T24 sims
5000/- rupees -- get 6000/- rupees TT – life time .
There are n number of offers for Future Group customers .
For example any customer purchase above 400/- rupees
products they will get 10/- recharge . not only these two offers
there are more customer satisfaction offers are available in BIG
BAZAAR stores .
Conclusion
These are the activities completed successfully upto the
interim time of the summer internship program. In my sip
program i found importance of hr management operations
. My targets like sales at big bazaar it is opportunity to
know the how to interact the customers . In that tome i
know the customer different type of mentality.this s.i.p is
useful in so many ways .this helps to have a extent growth
in practical world.
Human resources can be a formidable weapon to achieve
competitive superiority. In this paper, we have attempted
to provide a conceptual frameworkas wellas a set of
pragmatic methodologicalguidelines to design a human

36. resource strategy for a business firm. For the sake of
brevity, we have covered only the essential elements of
this methodology. We recognize that much more
sophistication is needed to embrace the details of strategy
formulation and implementation in a complex, specific
business environment.
FUTURE Group focuses on building high quality human
resources with expertise and professional skills
adopting the human resources re-engineering and
development plant was a view to creating and excellent
clientele service environment for ultimate achieving of
sustain profit growth making no comprising with the
quality assets creation .
The company human resources development strategy is
too built up quality manpower with conceptual
managerial knowledge skills through designing of
continuous in house and outside training program. The
arrange in house, customized special training at for fresh
entrained to build up quality manpower and suitable
placing them in productive channel. It also arrange
training program, workshop etc. Under executive
development program for increasing quantum of quality
manpower at higher management level.
FUTURE Group offer challenging professional
opportunities to young persons who can give sustained
and focused hands on performance in the field of
marketing, accounts, finance.
FUTURE Group offer attractive salaries and benefits in
line with top industrial employers Scope of
advancement is strictly performance based. They have
mobilized adequate distributors to serve all parts of the

37. regions; they are one of the largest distribution
organizations .
ABREVATIONS
FRL-FUTURE RETAIL LIMITED
FBB-FASHION AT BIG BAZAAR
CSD-CUSTOMER SERVICE DEPARTMENT
FB-FOOD BAZAAR
MFW-MENS FOOTWEAR
LFW-LADIES FOOTWEAR
HR-HUMAN RESOURCE MANAGER

38. EZONE-ELECTRONIC ZONE
T24-TALK 24
REFRENCES
1.FUTURE RETAIL WEBSITE
2.MS.DEEPTHI (HR MANAGER)
3.WEBSITES BASED ON HR.
THANKYOU