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- 3. FUTURE GROUP FutureGroup, led by its founder and Group CEO, Mr.Kishore Biyani, is one of India’s leading business houses with multiple businesses spanning across the consumption space. Retail forms the core business activity of Future Group. Pantaloon Retail operates over 12 million square feet of retail space in 71 cities and towns and 65 rural locations across India.
- 4. Headquartered in Mumbai(Bombay), Pantaloon Retail employs around 30,000 people and is listed on the Indian stock exchanges. In 2008 Big Bazaar opened its 100th store, marking the fastest ever organic expansion of a hypermarket. The first set of Big Bazaar stores opened in 2001 in Kolkata, Hyderabad and Bangalore. Their envision India’s transformation into the legendary 'Sone Ki Chidiya' (golden bird), taking wings once again to reach greater heights.
- 5. We willbe the trendsetters in evolving delivery formats, creating retail reality, making consumption affordable for all customer segments – for classes and for masses. We shall infuse Indian brands with confidence and renewed ambition. We shall be efficient, cost- conscious and committed to quality in whatever we do.
- 6. VISION “Future groupshall deliver everything, everywhere and every time for every customer in the most profitable manner” MISSION We share the vision and believe that our customers and stakeholders shall be served only by creating and executing the future scenarios in the consumption space leading to economic development. We will be the trendsetters in evolving delivery formats. Creating retail reality. Making consumption affordable for all customer segments for classes and for masses. We shall infuse Indian brands with confidence and renewed ambition.
- 7. Future Retail(India) Limited Home Solutions Retail India Limited Future Brands Limited Future Media (India) Limited Future Supply Chain Solutions Limited Convergem Communication (India) Limited Pantaloon Food Product (India) Limited Future Knowledge Services Limited Future Capital Holdings Limited Future Generali India Insurance Company Limited Future Generali India Life Insurance Company Limited
- 8. Future bazaarIndia Limited Winner Sports Private Limited Staples Future Office Products Private Limited Talwalkars Pantaloon Fitness Private Limited Converge Indus League Clothing Galaxy Entertainment Corporation Ltd Future Consumer Products Limited Future Ventures India Limited Foot Mart Retail
- 9. Home SolutionsRetail (India) Limited Future Brands Limited Future Media (India) Limited Future Supply Chain Solutions Limited Future Supply Chain Solutions Limited Future Axiom Telecom Limited Pantaloon Food Product (India) Limited Future Generali India Insurance Company Limited Future bazaar India Limited Staples Future Office Products Private Limited
- 14. FINANCE 1.Book keeping procedures. 2.Creatinga balance sheet and profit and loss account. 3.Providing management information. 4.Management of wages.
- 15. The ‘Information Technology’department is another vital part of the retail business hierarchy. The job roles of the department are as follows: Managing the computerized payment systems. Managing the online customer service systems. Attending to all the technology issues arising within the retail business.
- 16. The supportservices that a retailer offers have become very important today. The credit policies and the product returns policies need to be clear. In the Big Bazaar, the product range is good and availability of the products is very easy. Big Bazaar provides the low price comparison to the other retailers. Big Bazaar provides the good services to their customer like; baggage counter, parking, product, help line, etc.
- 17. 1. JOB ANALYSISAND JOB DESIGN:
- 18. 2. RECRUITMENT ANDSELECTION OF RETAIL EMPLOYEES:
- 19. 3. TRAINING ANDDEVELOPMENT: All types of jobs require some type of training for their efficient performance and therefore, all employees, new or old should be trained or re-trained from time to time. 4. PERFORMANCE MANAGEMENT: Evaluate the personality and performance of each employee by quantitative factors (such as targets achieved). In actual, with the help of performance management, the management through HR department would like to find out how effective it has been hiring and placing employees.
- 20. 5. COMPENSATION ANDBENEFITS: A substantial part of total cost in most of the organizations. Equally important for the workers and employees to maintain their social image. To control the costs, to establish a fair and equitable remuneration to all, to utilize the compensation and benefits device as an incentive for greater employee productivity and to establish a satisfactory public image. Benefits given to the employees in similar kind of organizations.
- 21. SUPPORT FUNCTION HUMAN RESOURCEDEPARTMENT SENIOR MANAGER 1 ASSISSTANT HR 1 DEPARTMENTS EMPLOYEES STORE KARTA 1 ASSISSTANT STORE KARTA 1
- 22. OPERATION FUNCTION COMMERCIAL 2 EXPERIENCEZONE 2 FASHION 30 FOOD 31 FOOTWEAR 3 HOME ESSENTIALS 2 HOME FASHION 4 HOME ZONE 11 HOMEWARD 10 LEISURE 5 LIBERATION ZONE 3 MULTIPLE CATEGORY 1 OPERATIONS 1 SCM / WAREHOUSE 1 STORE 1 SUPPORT SERVICES 35 T24 4
- 23. Big Bazaar isthe leading retail chains in the country and is growing with everyday, especially in the food product category. With more and more new entrants into the Indian retail market, Big Bazaar is finding it hard to squeeze out more discounts for customers than its competitors and yet maintain profit. As such it depends heavily on a highly-efficient supply chains to procure and deliver its products of best quality at the cheaper rates.