My student's presentation on Cloud Computing: Dimitar Bizhev Elena Makeeva Ramid Mirzamagomedov Michael Moore

1. Ramid Mirzamagomedov
Elena Makeeva
Dimitar Bizhev
Michael Moore

2. Agenda – Cloud Computing
 Begleithilfe (client) Summary
 Cloud
 CRM
 Benefits
 Types of Cloud
 Security & Reliability
 Cost
 Recommendation

3. Begleithilfe
 What the Company Does?
 Objectives of the Company?
 Company Needs & Specifications

4. Cloud Computing
Cloud Computing
• a metaphor that refers to a network of elements provided by a
third party
• involves utilizing groups of remote servers and software
• centralized data storage and online access to computer services
• Clouds can be classified as public, private or hybrid.
• Files can be viewed and managed in the cloud by end users.

5. Cloud Overview
https://www.youtube.com/watch?v=tAUuY0Yld0E

6. Customer Relationship Management
Benefits:
• connecting customers and employees
(part-time and full-time jobbers)
• Using CRM cloud technology allows
customers and internal users to access
information alike
• Begleithilfe will be the system administrator
who will define access levels across the
organization.
• employees can log in to the CRM system,
simultaneously, from any Internet-enabled
computer or device.

7. Benefits of using the Cloud
Benefits:
• Avoid capital expenditures on IT infrastructure
• Scalable
• Reliable = less down time
• Integration all your business applications within the cloud.
• Data consistency
• Economies of scale
• Secure log-on

8. Types of Cloud
private/public/hybrid
Private cloud - where services are delivered from a business' data
center to internal users. Users have the flexibility of accessing data
while management preserves control and security.
Public cloud - a third-party provider delivers the cloud service over
the Internet. Public cloud services are sold on-demand and customers
only pay for bandwidth they consume.
Hybrid - cloud is a combination of private and public cloud services in
that they use the public domain for bandwidth heavy workloads but
use a private cloud for sensitive information. Public cloud is optimal
for Begleithilfe.

9. Security & Reliability
Security
• Using a 3rd
party’s enterprise-grade public cloud is very secure given
all of the automatic updates of their internal hardware and software.
• Additional security includes a dedicated team of cloud security
experts who ensure that processes are in full compliance with
regulatory, and industry standards.
Reliability
• Must be reliable – plenty of redundant backups
• Amazon crashed for 3 days in April 2011.
• Google’s service was available for 99.984% of 2010, or for all but
seven minutes of each month.
• Obtaining support from the provider is straight forward as they can
access the software from wherever their headquarters are located.

10. Top Cloud Services
Cost Structure

11. UnlimitedEnterprise Performance
$260 per user
per month
$300 per user
per month
Most popular edition
$135 per user
per month
Customizable communities
World-class knowledge base
Social media integration
Unlimited online
training
24/7 toll-free support
100 admin services
Increase productivity
Access to the world’s #1CRM
and service Apps
Live agent web Chat
Salesforce knowledge

12. 750 hours of EC2 running Linux, RHEL, or SLES t2.micro instance usage
750 hours of EC2 running Microsoft Windows Server t2.micro instance usage
750 hours of Elastic Load Balancing plus 15 GB data processing
30 GB of Amazon Elastic Block Storage in any combination of General
Purpose (SSD) or Magnetic, plus 2 million I/Os (with Magnetic) and 1 GB of
snapshot storage
15 GB of bandwidth out aggregated across all AWS services
1 GB of Regional Data Transfer
Free

13. Computer optimized
GPU
Storage Optimized
General purpose
HS1
Instance Types Matrix

14. AWS IAM users and permissions
Security groups
Network ACL

17. Reserved Instance
Spot Instance
On demand pricing

18. CPU Custom
Network
Bandwidth

19. General Purpose

20. Memory Intensive

21. Network optimized:
fast networking with InfiniBand support

22. Computer Intensive

23. COST CALCULATOR – INTERACTIVE
https://www.cloudorado.com/cloud_server_comparison.jsp

24. Other Cloud Suggestions
 Project Management Cloud – Basecamp
 Internal communication – Slack
 Marketing & Research - SurveyMonkey

25. Recommendation
• Begleithilfe is in an optimal position to capitalize on cloud based
technologies.
• Utilizing the cloud is a growing trend in the business place.
• Recommend implementing Amazon’s cloud services.
Main benefits summary:
• scalability for growth
• reliability
• safety of information
• flexible cost structure that can be tailored to Begleithilfe’s business.
The cloud creates a win-win solution!