Strategies to collect agri-horticultural produces, register the agencies for home delivery, mechanism of implementation and some other related methods to regulate it during the COVID - 19 pandemic condition in Manipur, India.

1. Strategies to increase the supply of agri-horticultural
produces through Home delivery
during the COVID-19 lockdown period in Manipur
Presented by:
Dr. Leishangthem Jeebit Singh
Department of Horticulture and Soil Conservation,
Manipur, India

2. Present status of initiatives carried out by Department of
Horticulture and Soil Conservation, Manipur
• From 31st march, 2020, 15 agencies for home and
club delivery was registered under the Department
of Horticulture and Soil Conservation, Manipur
– More than 900 household home delivery carried out
– Approx. 200 MT of produces have been sold to the
customers
• 2 organic outlets at Sanjenthong and Freshies
Fresh has been acting as collection point for the
farm produces of the FPCs under MOVCDNER and
other farmers too.
• The 2 Organic Outlets are also working as point of
sale of various agri-horticultural commodities with
regular update on its availably through Whatsapp
and other social media
• Proper safety norms has been followed in carrying
out the activities.

3. WORKING MODALITIES FOR HOME DELIVERY SERVICE
IN MANIPUR
Registration of intended
agencies for home delivery
Registration of supplier of agri-
horticultural produces like vegetables
or fruits to the home delivery agencies
Working principle/ ethics of
registered home delivery agencies
Home delivery

4. A. Registration of intended agencies for home delivery
1. Invitation for registration of home delivery agencies with
a. Adequate man-power
b. Provision for storage or stocking produces
c. Intended source of procurement (if any)
2. Selection of the agencies based on
a. Area of operation (sub-division/ block/ constituencies/
districts, etc.) and Capabilities
b. Selection to avoid over crowding of agencies in same area
3. Issue of movement pass of the selected agencies staffs
and vehicles to avoid any restriction/difficulties in
movement
4. The same pass should also serves as pass for
procurement of POL in gas station.

5. B. Registration of supplier of agri-horticultural produces like
vegetables or fruits to the home delivery agencies
• Invitation to register supplier of agri-horticultural
produces
• Regular update of their availability, price & location to
a central data management
• Sharing of these data to the registered home delivery
agencies (probably through a closed group social
media)
• Home delivery agencies and suppliers will worked out
on mutual understanding for procurement
• If suppliers want to deliver the produces, temporary
pass valid for a day or two may be issued at urgent
basis
– Like e-pass which can be sent through email or whatsapp by a
competent authority

6. C. Working modalities of registered home delivery agencies
Some principle/ working ethics for operating home
delivery
1. Proper safety norms prescribed by the Health Department
to contain the spread of COVID-19 should be strictly
followed
2. Atleast 3 numbers of dedicated contact no. for placing
order by the customers
3. It should operate from 9:00 am to 12:00 noon
compulsorily and additional work hours can be added as
per the wish of the agencies for receiving order
4. The registered agencies should open a facebook account
to publicize their contact numbers, list of items available,
area coverage and price of the produces at daily basis or
regular intervals whatsoever is feasible as per the
prevailing condition or stocks

7. C. Working modalities of registered home delivery agencies
(contd.)
Some principle/ working ethics for operating home
delivery
5. The agencies may put an minimum amount of order for
free home delivery (say Rs. 300/ 400) or else the agencies
may put up a tariff of delivery charges as per the distance
(say Rs. 30 per km)
6. There should be maximum capping on the amount of agri-
horticultural produces to be order for home delivery by a
customer (say Rs. 1500/2000)
7. The payment by electronic transfer should be given top
priority, however, cash on delivery can also be accepted
8. Incase of inability to deliver the order within the stipulated
time convened to the customer by delivery agencies, proper
communication should be made to the consumer on the
same day

8. Some additional points
• The agencies should adheres to any new directives of the government
whichever is directed in the interest to contain the ongoing COVID-19. Non-
compliance of the same will result to discontinuation of registration
• Proper co-ordination of the Department concerned viz. Home Department,
respective Deputy Commissioners, DIPR, etc. for movement and publicities
• Prevention of hoarding of agri-horticultural produces by some individuals with
vested interest
• Regular update on the progress of the home delivery by the respective
agencies should be submitted every week to the competent authority.

9. We welcome any
Suggestion/ Criticism
Thank you