This presentation was developed to facilitate a roundtable discussion on Enterprise Cloud Storage options like Box, Dropbox, OneDrive for Business, Google Drive, etc.
2. ABOUT PAITGROUP
PAITgroup is a Microsoft focused consulting firm
Microsoft Partner- Content and Collaboration Competency
Specialize in SharePoint, Office 365, and Yammer
Dedicated to educating businesses and individuals to make informed
decisions
Help businesses to find the best solution for unique business needs
Offer insights and advice on the capabilities of Microsoft products
Provide comparisons of all available solutions
Focus on solving the problem at hand in a way that makes sense for
everyone
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3. THE MEDIATORS
Stephanie Donahue
Managing Partner at PAITgroup
Microsoft Certified IT Professional
16 years of experience in Microsoft
Technologies
Domain Migrations
Information architecture
Content management
Business process automation
Active blogger, event organizer,
author, and speaker
@stephkdonahue
Allison Roney
Consultant/Developer at PAITgroup
Recent college graduate
1 year of experience in
SharePoint/O365 projects
Custom technical solutions
Content management
Information architecture
Active blogger and technical writer
Research and education enthusiast
@RarelyARoneyous
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4. SESSION TAKEAWAY
What IS Enterprise Cloud Storage and why do I
need it?
What is everyone else doing?
Governance
Education
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5. DO YOU USE EXTERNAL CLOUD
STORAGE?
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6. SO MANY OPTIONS…WHAT ARE
YOU USING ?
OneDrive for Business
Dropbox
Google Drive
Amazon Cloud Drive
Box
Apple iCloud
______________
http://blog.apterainc.com/bid/379058/Azure-vs-Amazon-vs-Rackspace-vs-HP-vs-Google-
Cloud-Storage-Infographic
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8. THE BIG BENEFITS
82% of Companies reportedly saved money by
moving to the cloud
14% downsized IT after cloud adoption
Features like automatic and unlimited
backups
Easy to Use/Strong User Adoption
http://siliconangle.com/blog/2014/01/27/20-cloud-9/10/2014 computing-statistics-tc0114/ HTTP://PAITGROUP.COM 8
9. COST SAVINGS?
In the past two decades, the average cost of hard drive
storage has dropped by a factor of more than 22,000
Public cloud prices have dropped 6 to 8 percent
annually
Hardware costs actually dropped 30 to 45 percent
annually
“It’s certainly true that there is more to the cloud than
just hardware”
*Source: June 2013 report by the Statistic 9/10/2014 Brain Research Institute and techcrunch.com HTTP://PAITGROUP.COM 9
10. WHICH FEATURES INFLUENCED
YOUR COMPANY?
Mobile Access
15%
External
Sharing
30%
Additional
Storage
25%
Cost
20%
Forced
7%
Other
3%
Mobile Access External Sharing Additional Storage Cost Forced Other
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11. WEIGH IN
Which features are critical to your experience ?
What are the pros and cons you’ve
experienced ?
Have you ever migrated between platforms ?
How important is integration ?
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12. COLLABORATING AND TEAM
PLATFORMS
Organizational issues (Personal drive vs Shared
Portal)
Information architecture
Transparency
Control
Security
The 1 TB Challenge
Storing and sharing in OneDrive vs. SharePoint and Yammer
Space/budget restrictions
Client example
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13. DEVICE CONSIDERATION
What devices do your users have?
Mac vs. PC
Tablets, smart phones, laptops?
iPhone, Android, Windows
Mobile friendliness
Is mobility relevant for your organization?
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15. A SURVEY ON SECURITY
[Only] 56% of survey respondents
trust the ability of cloud providers to
protect the sensitive and confidential
data entrusted to them.
http://siliconangle.com/blog/2014/01/27/20-cloud-computing-statistics-
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tc0114/
16. AND WORSE…
45% [of users] have used sites such as Dropbox
to share sensitive business information – with
30% using such personal cloud services to store
work files.
only 47% of those surveyed thought that their
employer had a policy relating to the transfer of
sensitive files
http://www.welivesecurity.com/2014/02/12/personal-email-and-cloud-storage-pose-biggest-
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17. SECURING DATA
Can you prevent users from setting up
accounts?
Do you block URLs or email authorizations?
What about remote users/users at home?
Recent security breaches in the news – is
anything safe?
What is your organization doing to protect
your data?
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18. GOVERNANCE & POLICIES
Who actually has a governance plan?
Who actually follows it?
eDiscovery options
SharePoint 2013 – eDiscovery template
(Exchange/Lync/SharePoint/OneDrive)
Box.com
Offers HIPAA compliance
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19. EDUCATION AND TRAINING
90/10 rule of information security
Defining rules for acceptable passwords (no
p@ssw0rds)
Encouraging (forcing) users to change their
passwords often
Develop a file storage policy and make it easy
to understand!
What else have you found effective?
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20. FOR THOSE NOT IN THE CLOUD…
Why aren’t you using cloud storage?
How are you preventing the use of cloud
storage?
What storage do you use instead?
Has this discussion influenced you one way or
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21. INTERNATIONAL DISCUSSION
Google Drive and Dropbox are banned in China
Traveling employees
Do you have international privacy concerns
Language barriers
What international issues do you face?
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23. THANK YOU!
@stephkdonahue
sdonahue@paitgroup.com
@RarelyARoneyous
amills@paitgroup.com
Check out our new blog on “Cloud Security – Your data is safe
up there”
http://paitgroup.com/blog
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Editor's Notes
She wrote the white paper comparison – hopefully you’ve all had a chance to read ahead of this session.
Who’s satisfied with their experience?
Who isn’t?
Why?!
How to tell if you have rogue users
Developing and enforcing a cloud storage policy
How to pick the right cloud storage
Pros and Cons of the options
Story – Sitting around the office Discussion around what the options are and how to best guide our clients based on their content management needs. Allie had already been looking into it and we discussed her writing the white paper so we had some kind of apples to apples comparison and here we are!
When we say Enterprise Cloud Storage - what do we mean?
Today’s discussion will focus on Personal storage. Managed at the enterprise level
semi-collaborative, hosted, public cloud.
Personal drive replacement, FTP site killer
For those of you without any cloud storage options implemented – imagine the ability to get rid of an aging FTP server, the ability to have read/write access documents on a tablet or phone while traveling, imagine the ability to release some of your storage woes as all of your SANs become maxed out.
For those of you that already have cloud storage options implemented – you are already taking advantage of all of these amazing features! imagine you have an audit tomorrow. Are you sure your data is secure? Imagine you are faced with a law suit – can you locate all of the content you are required to provide?
What are YOU using? Get an idea of where everyone is at..
What about personally? Are you using one of these options?
Mentioned by one member of the roundtable– eDrive by Anchorworks – been really happy, only sell to service providers.
Obviously there is a lot to consider –
Starter Plan storage, cost, file size and type restrictions, etc.
This is included in the white paper so I’m not going to read this off…but let’s discuss.
We are seeing surveys like this – now, take with a grain of salt, surveys are all relative! Generally, these numbers seems reasonable.
As cloud infrastructures get bigger, the cost of offering cloud storage gets smaller.
What are we really saving? We have additional security, frequent updates, no server administrators to train, backup software and hardware, etc – we cannot put a price on what we cannot measure
Difficult time finding hard data here – does anyone have actual numbers on this they are willing to share?
What caused you to adopt Enterprise Cloud Storage?
How did this influence the cloud option you chose?
Are you seeing cost benefits or staffing reductions?
Forced - – Availability of cloud storage for personal use force anyone into needing to address it at the enterprise level?
Which features have kept those of you without cloud storage away from it?
Features:
Is it easy to move away from a choice once you’ve made it?
Have you ever migrated? Was it difficult?
Were these unique to the option you chose?
Do they apply to cloud storage in general?
Has anyone considered it? Why or why not?
How has Microsoft change the game from an integration standpoint?
Integration with other products – docusign, portal/intranet, etc.
From George Menyhert
She sees enterprises leaving dropbox pretty regularly because of security concerns. People can easily take files with them when they leave.
Microsoft is extremely limited since it only support Microsoft OS based devices. The entire mobile market is basically out with few exceptions.
Her one implementation flag to raise is you need to focus on user behavior change management. People are in the habit of emailing documents or sharing them through other means. Whatever system you end up with you need to break those habits/reward good behavior. It is a hard habit to break.
Storing and sharing in OneDrive vs. SharePoint and Yammer
Space/budget restrictions
Has anyone replaced their non-Microsoft choice since OneDrive released 1TB per user ?
Client example here – shifting it all into OneDrive because it’s “free storage” instead of utilizing SharePoint team sites
What mobile features matter most?
Did this drive or influence your platform choice?
Do any of those users have better experiences than others?
Throughout the next five years, a 44% annual growth in workloads for the public cloud versus an 8.9% growth for “on-premises” computer workloads is expected.
…Sixty-three percent of the consumers polled by the company [Globalscape] regularly used remote storage devices, such as USB drives, to transfer confidential files, and
Those of you that don’t have an Enterprise Cloud Solution – if you don’t provide your users a good option, they may find one themselves.
Do you know what accounts are floating around out there?
Were you forced to create business accounts to keep them from creating personal ones and adding company data?
Reference some of the content in our most recent blog – certain level of risk anywhere. Risk vs convenience? It’s as safe as your users make it? Leads in to the next slide
eDiscovery – I can speak to SharePoint – but the idea here is that no matter what your choice is –make sure you have the ability to find the data you need when you need it.
Explain eDiscovery
If someone leaves the company – can you take ownership of that data?
Box.com – if you have compliance concerns – make sure your cloud solution supports your compliance needs. (Example of a client who needs to keep all workflow history forever – and they already moved to SharePoint Online, not realizing that out of the box it doesn’t meet their compliance guidelines) Know what you get!!
How do they differ from a governance standpoint?
Security standpoint?
How do you audit your cloud stored data?
How does it differ between options? Personal vs. Business?
Who’s responsible for making sure that if policies are created that they are actually followed?
10% of all security standards are technical and the other 90% rely on the behavior of the users.
10% effort on your part will protect against 90% of attacks. These rules apply to cloud security, as well as physical security.
What else have you found to be effective in your companies?
Executive sponsorship
Good communications
Incentives for using the new tool
Training
Restricting or blocking access to old tools if possible is great.
Get some early adopters and have them evangelize..
Do security concerns, restrictions, or compliance prevent you?
Are you concerned over budget or storage size restrictions?
What options appealed most? Least?
What factors/features matter most when selecting cloud storage?
What would convince you to move?
Why do you think these options in particular are blocked?
Do you think the other options will be eventually?
Do you want employees to have access to data while out of the country?
How do you handle international issues?
Each options has a different number of supported languages
Would language barriers affect your selection?
My opinion? Benefits to going Microsoft – usability, 1 - TB, eDiscovery….mixes right in with SharePoint 2013 on-prem and cloud.
Let me give you my parting thoughts –
You must address the cloud needs for your users or they will find their own way!! If you do anything today, I recommend you educate yourself, you educate your end users! At the very least, you never want them to be able to say they didn’t know