Front line managers are agents of transformation. Giving them leadership tools to inspire followership, and unite their direct-reports under the mission and purpose of the organization, has a direct impact on employee performance. Solid leadership training for leaders at the front-line is vital for organizational health and success!

1. 60% 12%OF A COMPANY’S
MANAGEMENT
RANKS ARE
FRONT-LINE
LEADERS.
REPORT
INVESTING
SUFFICIENTLY IN
DEVELOPING
THEM.
YET, ONLY
IT SHOWS.
Supervisors at the Front-Line
Is Training Worth It?
158 MILLION PEOPLE IN THE U.S. WORKFORCE ARE MANAGED BY 11 MILLION SUPERVISORS.
THAT’S A RATIO OF 18:1. HOW MANY PEOPLE DO YOU KNOW WHO SUCCESSFULLY MANAGE 18 PEOPLE?
The Costs of Bad Managers
The Results of Engaged Employees
82% of employees
don’t trust their
bosses.
Every month,
2 million
employees leave their
jobs,
and
60% say their
relationship with their
boss is to blame.
DECREASEDCUSTOMERSATISFACTION
MOREWASTE,HIGHERCOST
UNSAFEPRODUCTS
INCREASEDWORKPLACEACCIDENTS
LONGERLEADTIMES
STRESSEDHEALTHCARESYSTEM
DECREASEDQUALITY
INCREASEDPRODUCTIVITY
GREATEREMPLOYEELOYALTY
BETTERMORALE,LESSCHURN
HIGHERCUSTOMERSATISFACTION
60%GREATERLIKELIHOODTOACHIEVEBUSINESSTARGETS
“highlyengagedemployees
out-performdisengaged
employeesby28%.”
-CORPORATE LEADERSHIP COUNCIL-
FRONT-LINE LEADERS MAKE MORE OF A DIFFERENCETOTHEIR COMPANY RESULTSTHAN ANY OTHER GROUP OF MANAGERS.
FEW ACTIVITIES PROMISETO DELIVER A BETTER ROITHAN INVESTING INTHEIR DEVELOPMENT.
ARE ACCOUNTABLE
FOR USING
AUTHORITY
moementum.com/step-up | 541.382.0778
CHARACTERISTICS OF GREAT FRONT-LINE LEADERS
DOESYOUR FRONT-LINE LEADERSHIP DEVELOPMENT PROCESSTEACHTHESE SKILLS?
IT SHOULD.
http://www.gallup.com/businessjournal/152429/cost-bad-project-management.aspx
http://teamgantt.com/blog/2014/07/21/seven-shocking-project-management-statistics-and-lessons-we-should-learn/
2013 EDELMANTRUST BAROMETER
http://www.edelman.com/insights/intellectual-property/trust-2013/
https://hbr.org/resources/pdfs/tools/Halogen_Report_June2014.pdf
US Dept. of Labor statistics
http://www.bls.gov/ooh/management/
SOURCES:
Companieslose
$450-500millionayear
inbadmanagement.
-GALLUP-
REINFORCE THE
ORGANIZATON’S
CORE VALUES
HAVE THE
COURAGE
TO BE
VULNERABLE
LISTEN WITH
EMPATHY AND
WITHOUT
JUDGMENT
PEOPLE LIKE
WORKING
FOR THEM
ACT AS
TEACHERS AND
DEVELOPERS
NOT MICRO
MANAGERS