Research indicates that empowered employees are more engaged and consequently deliver superior performance, leading to higher productivity and reduced turnover. Companies with high employee engagement outperform others significantly, retaining more customers and enhancing business outcomes. Key empowerment enablers include in-the-moment feedback, open communication, and greater autonomy.

1. Does Empowerment Trigger
Superior Performance?
Research indicates that empowered employees are more engaged at work. An engaged employee
is functionally and emotionally connected to his or her organisation. Hence, it is expected that as a
consequence such employees deliver superior performance.
WHY EMPLOYEE ENGAGEMENT MATTERS
Highly engaged
employees are
more likely to have above-
average productivity
38%
Companies with
engaged employees
Outperform those
without by up to 2x
202%
$11BIs Lost Annually Due to
Employee Turnover
Every Year the Average company loses of its employee base.20%
Organisations that have over 50% employee engagement
RETAIN over 80%of their customers.
KEY EMPOWERMENT ENABLERS
1
2
3
Encourage in-the-moment Feedback
Foster Open Communication
Greater Autonomy & Ownership
VIRTUES OF EMPOWERMENT
Increase
Employee
Accountability
Inspire
Innovation
Induce
Superior
Performance
Talent
Retention
Improved
Business
Outcomes
Sources:
Gallup
Bureau of National Affairs
www.dalecarnegie.com/employee-engagement
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