SlideShare a Scribd company logo
Differentiation
• Differentiation can take many forms
• Prestige or brand image
• Technology
• Innovation
• Features
• Customer service
• Dealer network
Value-Chain
Activities:
Examples of
Differentiation
Source: Adapted from Competitive Advantage: Creating and Sustaining Superior Performance by Michael E. Porter.
Copyright © 1985 by Michael E. Porter.
Facilities that
promote firm
image
Superior MIS—To integrate
value-creating activities to
improve quality
Widely respected
CEO enhances
firm reputation
Provide training and
incentives to ensure a strong
customer service orientation
Programs to attract talented
engineers and scientists
Excellent applications
engineering support
Superior material handling
and sorting technology
Use of most prestigious outletsPurchase of high-quality
components to enhance
product image
Superior
material
handling
operations
to minimize
damage
Quick
transfer of
inputs to
manufactur-
ing process
Flexibility
and speed in
responding
to changes
in manu-
facturing
specs
Low defect
rates to
improve
quality
Accurate and
responsive
order
processing
Effective
product
replenish-
ment to
reduce
customer’s
inventory
Creative
and
innovative
advertising
programs
Fostering
of personal
relation-
ship with
key
customers
Rapid response
to customer
service
requests
Complete
inventory of
replacement
parts and
supplies
Firm
infrastructure
Human resource
management
Technology
development
Procurement
Inbound
logistics
Operations Outbound
logistics
Marketing
and sales
Service
Differentiation
• Firms may differentiate along several dimensions at once
• Firms achieve and sustain differentiation and above-average profits
when price premiums exceed extra costs of being unique
• Successful differentiation requires integration with all parts of a firm’s
value chain
• An important aspect of differentiation is speed or quick response
Differentiation: Improving Competitive
Position vis-à-vis the Five Forces
• Differentiation
• Creates higher entry barriers due to customer loyalty
• Provides higher margins that enable the firm to deal with
supplier power
• Reduces buyer power because buyers lack suitable
alternative
• Reduces supplier power due to prestige associated with
supplying to highly differentiated products
• Establishes customer loyalty and hence less threat from
substitutes
Potential Pitfalls of Differentiation Strategies
• Uniqueness that is not valuable
• Too much differentiation
• Too high a price premium
• Differentiation that is easily imitated
• Dilution of brand identification through product-line
extensions
• Perceptions of differentiation may vary between
buyers and sellers
Focus
• Focus is based on the choice of a narrow competitive scope within an
industry
• Firm selects a segment or group of segments (niche) and tailors its strategy to
serve them
• Firm achieves competitive advantages by dedicating itself to these segments
exclusively
• Two variants
• Cost focus
• Differentiation focus
Focus: Improving Competitive Position vis-
à-vis the Five Forces
• Focus
• Creates barriers of either cost leadership or
differentiation, or both
• Also focus is used to select niches that are least
vulnerable to substitutes or where competitors are
weakest
The U.S. Auto Industry’s Profit Pool

More Related Content

What's hot

Chap 4 Designing the Distribution Network in a Supply Chain
Chap 4 Designing the Distribution Network in a Supply ChainChap 4 Designing the Distribution Network in a Supply Chain
Chap 4 Designing the Distribution Network in a Supply Chain
sajidsharif2022
 
IT Sourcing
IT SourcingIT Sourcing
IT Sourcing
IT Benchmarking
 
Vertical and horizontal cooperation in a Supply Chain
Vertical and horizontal cooperation in a Supply ChainVertical and horizontal cooperation in a Supply Chain
Vertical and horizontal cooperation in a Supply Chain
uapippo
 
Sourcing and purchasing management overview
Sourcing and purchasing management overview   Sourcing and purchasing management overview
Sourcing and purchasing management overview
Tools4management.com
 
Pbm nt 1
Pbm nt 1Pbm nt 1
Pbm nt 1
agoyalamityedu
 
Product and brand management
Product and brand managementProduct and brand management
Product and brand management
Srinivas Reddy Dwarampudi
 
Market 1
Market 1Market 1
Chopra3 ppt ch14
Chopra3 ppt ch14Chopra3 ppt ch14
Chopra3 ppt ch14
karukone
 
Chap 2 purchasing decisions and business strategy
Chap 2 purchasing decisions and business strategyChap 2 purchasing decisions and business strategy
Chap 2 purchasing decisions and business strategy
Michael Alonzo
 
Marketing mix pricing
Marketing mix pricingMarketing mix pricing
Marketing mix pricing
Pankaj Mor
 
Scm
ScmScm
Porters Five Force Model Help With Assignment Com
Porters Five Force Model  Help With Assignment ComPorters Five Force Model  Help With Assignment Com
Porters Five Force Model Help With Assignment Com
HelpWithAssignment.com
 
Strategic Sourcing: Walking the Tightrope in Developing Sourcing Strategy
Strategic Sourcing: Walking the Tightrope in Developing Sourcing StrategyStrategic Sourcing: Walking the Tightrope in Developing Sourcing Strategy
Strategic Sourcing: Walking the Tightrope in Developing Sourcing Strategy
Thomas Tanel
 
Operations Management
Operations ManagementOperations Management
Operations Management
JOYAL SANDEEP
 
Lecture iii (september 2014)the information system and procurement
Lecture iii (september 2014)the information system and procurementLecture iii (september 2014)the information system and procurement
Lecture iii (september 2014)the information system and procurement
bosp1
 
Strategic Sourcing and B2B E Commerce Solutions For ASEAN Purchasing Professi...
Strategic Sourcing and B2B E Commerce Solutions For ASEAN Purchasing Professi...Strategic Sourcing and B2B E Commerce Solutions For ASEAN Purchasing Professi...
Strategic Sourcing and B2B E Commerce Solutions For ASEAN Purchasing Professi...
Bill Kohnen
 
Channel Management Decisions
Channel Management DecisionsChannel Management Decisions
Channel Management Decisions
Sameer Mathur
 
Design of supply chain networks
Design of supply chain networksDesign of supply chain networks
Design of supply chain networks
salagrama subrahmanya satya gopal
 
Misd chap 7 managing vendors
Misd chap 7 managing vendorsMisd chap 7 managing vendors
Misd chap 7 managing vendors
Ediey Smile
 

What's hot (19)

Chap 4 Designing the Distribution Network in a Supply Chain
Chap 4 Designing the Distribution Network in a Supply ChainChap 4 Designing the Distribution Network in a Supply Chain
Chap 4 Designing the Distribution Network in a Supply Chain
 
IT Sourcing
IT SourcingIT Sourcing
IT Sourcing
 
Vertical and horizontal cooperation in a Supply Chain
Vertical and horizontal cooperation in a Supply ChainVertical and horizontal cooperation in a Supply Chain
Vertical and horizontal cooperation in a Supply Chain
 
Sourcing and purchasing management overview
Sourcing and purchasing management overview   Sourcing and purchasing management overview
Sourcing and purchasing management overview
 
Pbm nt 1
Pbm nt 1Pbm nt 1
Pbm nt 1
 
Product and brand management
Product and brand managementProduct and brand management
Product and brand management
 
Market 1
Market 1Market 1
Market 1
 
Chopra3 ppt ch14
Chopra3 ppt ch14Chopra3 ppt ch14
Chopra3 ppt ch14
 
Chap 2 purchasing decisions and business strategy
Chap 2 purchasing decisions and business strategyChap 2 purchasing decisions and business strategy
Chap 2 purchasing decisions and business strategy
 
Marketing mix pricing
Marketing mix pricingMarketing mix pricing
Marketing mix pricing
 
Scm
ScmScm
Scm
 
Porters Five Force Model Help With Assignment Com
Porters Five Force Model  Help With Assignment ComPorters Five Force Model  Help With Assignment Com
Porters Five Force Model Help With Assignment Com
 
Strategic Sourcing: Walking the Tightrope in Developing Sourcing Strategy
Strategic Sourcing: Walking the Tightrope in Developing Sourcing StrategyStrategic Sourcing: Walking the Tightrope in Developing Sourcing Strategy
Strategic Sourcing: Walking the Tightrope in Developing Sourcing Strategy
 
Operations Management
Operations ManagementOperations Management
Operations Management
 
Lecture iii (september 2014)the information system and procurement
Lecture iii (september 2014)the information system and procurementLecture iii (september 2014)the information system and procurement
Lecture iii (september 2014)the information system and procurement
 
Strategic Sourcing and B2B E Commerce Solutions For ASEAN Purchasing Professi...
Strategic Sourcing and B2B E Commerce Solutions For ASEAN Purchasing Professi...Strategic Sourcing and B2B E Commerce Solutions For ASEAN Purchasing Professi...
Strategic Sourcing and B2B E Commerce Solutions For ASEAN Purchasing Professi...
 
Channel Management Decisions
Channel Management DecisionsChannel Management Decisions
Channel Management Decisions
 
Design of supply chain networks
Design of supply chain networksDesign of supply chain networks
Design of supply chain networks
 
Misd chap 7 managing vendors
Misd chap 7 managing vendorsMisd chap 7 managing vendors
Misd chap 7 managing vendors
 

Similar to Statergic mgmt.

strm05.ppt
strm05.pptstrm05.ppt
strm05.ppt
strm05.pptstrm05.ppt
Competitive advantage in service marketing by suman saha
Competitive advantage in service marketing by suman sahaCompetitive advantage in service marketing by suman saha
Competitive advantage in service marketing by suman saha
Jss Academy of Higher Education & Research
 
Competetive strategies
Competetive strategiesCompetetive strategies
Competetive strategies
Jyoti Kathwariya
 
7 generic strategies.pptx
7 generic strategies.pptx7 generic strategies.pptx
7 generic strategies.pptx
vidhiat
 
Topic3 Genrc Other Strtgs
Topic3 Genrc Other StrtgsTopic3 Genrc Other Strtgs
Topic3 Genrc Other Strtgs
guest8fdbdd
 
Documento 4.5 strategy and competitive advantage
Documento 4.5 strategy and competitive advantageDocumento 4.5 strategy and competitive advantage
Documento 4.5 strategy and competitive advantage
Christian Rivera
 
5. Strategic Management.pptx
5. Strategic Management.pptx5. Strategic Management.pptx
5. Strategic Management.pptx
AndriGinting5
 
L5
L5L5
Lecture 2_S.ppt
Lecture 2_S.pptLecture 2_S.ppt
Lecture 2_S.ppt
bard13
 
Chap 05
Chap 05Chap 05
Generic strategy.pptx
Generic strategy.pptxGeneric strategy.pptx
Generic strategy.pptx
kinfe7
 
Business-level Strategy.ppt
Business-level Strategy.pptBusiness-level Strategy.ppt
Business-level Strategy.ppt
Joan119647
 
BUSINESS LEVEL STRATEGY THERE USES...ppt
BUSINESS LEVEL STRATEGY THERE USES...pptBUSINESS LEVEL STRATEGY THERE USES...ppt
BUSINESS LEVEL STRATEGY THERE USES...ppt
SubhanAli78
 
Distinctive competency
Distinctive competencyDistinctive competency
Distinctive competency
sujianush
 
Marketing Management Series 06
Marketing Management Series 06Marketing Management Series 06
Marketing Management Series 06
Jared Offei
 
Competitivestrategies 120327095732-phpapp02
Competitivestrategies 120327095732-phpapp02Competitivestrategies 120327095732-phpapp02
Competitivestrategies 120327095732-phpapp02
shrund
 
Generic Strategies
Generic StrategiesGeneric Strategies
Generic Strategies
Cristin Howell-Vischer
 
BFBM(4-2016) Competitive advantage
 BFBM(4-2016) Competitive advantage BFBM(4-2016) Competitive advantage
BFBM(4-2016) Competitive advantage
Hub Myanmar Company Limited
 
Competitiveness in Supply Chain.ppt
Competitiveness in Supply Chain.pptCompetitiveness in Supply Chain.ppt
Competitiveness in Supply Chain.ppt
Mobin26
 

Similar to Statergic mgmt. (20)

strm05.ppt
strm05.pptstrm05.ppt
strm05.ppt
 
strm05.ppt
strm05.pptstrm05.ppt
strm05.ppt
 
Competitive advantage in service marketing by suman saha
Competitive advantage in service marketing by suman sahaCompetitive advantage in service marketing by suman saha
Competitive advantage in service marketing by suman saha
 
Competetive strategies
Competetive strategiesCompetetive strategies
Competetive strategies
 
7 generic strategies.pptx
7 generic strategies.pptx7 generic strategies.pptx
7 generic strategies.pptx
 
Topic3 Genrc Other Strtgs
Topic3 Genrc Other StrtgsTopic3 Genrc Other Strtgs
Topic3 Genrc Other Strtgs
 
Documento 4.5 strategy and competitive advantage
Documento 4.5 strategy and competitive advantageDocumento 4.5 strategy and competitive advantage
Documento 4.5 strategy and competitive advantage
 
5. Strategic Management.pptx
5. Strategic Management.pptx5. Strategic Management.pptx
5. Strategic Management.pptx
 
L5
L5L5
L5
 
Lecture 2_S.ppt
Lecture 2_S.pptLecture 2_S.ppt
Lecture 2_S.ppt
 
Chap 05
Chap 05Chap 05
Chap 05
 
Generic strategy.pptx
Generic strategy.pptxGeneric strategy.pptx
Generic strategy.pptx
 
Business-level Strategy.ppt
Business-level Strategy.pptBusiness-level Strategy.ppt
Business-level Strategy.ppt
 
BUSINESS LEVEL STRATEGY THERE USES...ppt
BUSINESS LEVEL STRATEGY THERE USES...pptBUSINESS LEVEL STRATEGY THERE USES...ppt
BUSINESS LEVEL STRATEGY THERE USES...ppt
 
Distinctive competency
Distinctive competencyDistinctive competency
Distinctive competency
 
Marketing Management Series 06
Marketing Management Series 06Marketing Management Series 06
Marketing Management Series 06
 
Competitivestrategies 120327095732-phpapp02
Competitivestrategies 120327095732-phpapp02Competitivestrategies 120327095732-phpapp02
Competitivestrategies 120327095732-phpapp02
 
Generic Strategies
Generic StrategiesGeneric Strategies
Generic Strategies
 
BFBM(4-2016) Competitive advantage
 BFBM(4-2016) Competitive advantage BFBM(4-2016) Competitive advantage
BFBM(4-2016) Competitive advantage
 
Competitiveness in Supply Chain.ppt
Competitiveness in Supply Chain.pptCompetitiveness in Supply Chain.ppt
Competitiveness in Supply Chain.ppt
 

More from Himadri Shekhar

Social work report.
Social work report.Social work report.
Social work report.
Himadri Shekhar
 
Renault motors Internship.
Renault motors Internship.Renault motors Internship.
Renault motors Internship.
Himadri Shekhar
 
Montreaux chocolate USA
Montreaux chocolate USAMontreaux chocolate USA
Montreaux chocolate USA
Himadri Shekhar
 
Operation Research
Operation ResearchOperation Research
Operation Research
Himadri Shekhar
 
Social & marketing research
Social & marketing researchSocial & marketing research
Social & marketing research
Himadri Shekhar
 
Unconventional media
Unconventional media Unconventional media
Unconventional media
Himadri Shekhar
 
SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT
SECURITY ANALYSIS AND PORTFOLIO MANAGEMENTSECURITY ANALYSIS AND PORTFOLIO MANAGEMENT
SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT
Himadri Shekhar
 
Indian Financial System
Indian Financial SystemIndian Financial System
Indian Financial System
Himadri Shekhar
 
Indian Financial System
Indian Financial SystemIndian Financial System
Indian Financial System
Himadri Shekhar
 
E commerce
E commerceE commerce
E commerce
Himadri Shekhar
 
Retail management- Unorganized sector
Retail management- Unorganized sectorRetail management- Unorganized sector
Retail management- Unorganized sector
Himadri Shekhar
 

More from Himadri Shekhar (11)

Social work report.
Social work report.Social work report.
Social work report.
 
Renault motors Internship.
Renault motors Internship.Renault motors Internship.
Renault motors Internship.
 
Montreaux chocolate USA
Montreaux chocolate USAMontreaux chocolate USA
Montreaux chocolate USA
 
Operation Research
Operation ResearchOperation Research
Operation Research
 
Social & marketing research
Social & marketing researchSocial & marketing research
Social & marketing research
 
Unconventional media
Unconventional media Unconventional media
Unconventional media
 
SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT
SECURITY ANALYSIS AND PORTFOLIO MANAGEMENTSECURITY ANALYSIS AND PORTFOLIO MANAGEMENT
SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT
 
Indian Financial System
Indian Financial SystemIndian Financial System
Indian Financial System
 
Indian Financial System
Indian Financial SystemIndian Financial System
Indian Financial System
 
E commerce
E commerceE commerce
E commerce
 
Retail management- Unorganized sector
Retail management- Unorganized sectorRetail management- Unorganized sector
Retail management- Unorganized sector
 

Recently uploaded

Google Ads Vs Social Media Ads-A comparative analysis
Google Ads Vs Social Media Ads-A comparative analysisGoogle Ads Vs Social Media Ads-A comparative analysis
Google Ads Vs Social Media Ads-A comparative analysis
akashrawdot
 
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel BussiusYour Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Global Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
Global Growth Starts With Translation - How To Unlock Global Markets - Tim KirbyGlobal Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
Global Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
How To Navigate AI - The Future is Yours to Define - Tim Hayden
How To Navigate AI - The Future is Yours to Define - Tim HaydenHow To Navigate AI - The Future is Yours to Define - Tim Hayden
How To Navigate AI - The Future is Yours to Define - Tim Hayden
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya KellyHow to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Top digital marketing institutein noida
Top digital marketing institutein noidaTop digital marketing institutein noida
Top digital marketing institutein noida
aditisingh6607
 
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny LeibrandtThe New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
AI Driven Emotional Recognition in Digital Ads - Tarun Gupta
AI Driven Emotional Recognition in Digital Ads - Tarun GuptaAI Driven Emotional Recognition in Digital Ads - Tarun Gupta
AI Driven Emotional Recognition in Digital Ads - Tarun Gupta
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Consumer Journey Mapping & Personalization Master Class - Sabrina Killgo
Consumer Journey Mapping & Personalization Master Class - Sabrina KillgoConsumer Journey Mapping & Personalization Master Class - Sabrina Killgo
Consumer Journey Mapping & Personalization Master Class - Sabrina Killgo
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Grow Your Business Online: Introduction to Digital Marketing
Grow Your Business Online: Introduction to Digital MarketingGrow Your Business Online: Introduction to Digital Marketing
Grow Your Business Online: Introduction to Digital Marketing
Digital Discovery Institute
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Smart Tools, Smarter Business -15 AI Tools to Optimize Your Workflows from Id...
Smart Tools, Smarter Business -15 AI Tools to Optimize Your Workflows from Id...Smart Tools, Smarter Business -15 AI Tools to Optimize Your Workflows from Id...
Smart Tools, Smarter Business -15 AI Tools to Optimize Your Workflows from Id...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
[Google March 2024 Update] How To Thrive: Content, Link Building & SEO
[Google March 2024 Update] How To Thrive: Content, Link Building & SEO[Google March 2024 Update] How To Thrive: Content, Link Building & SEO
[Google March 2024 Update] How To Thrive: Content, Link Building & SEO
Search Engine Journal
 
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Gokila digital marketing| consultant| Coimbatore
Gokila digital marketing| consultant| CoimbatoreGokila digital marketing| consultant| Coimbatore
Gokila digital marketing| consultant| Coimbatore
dmgokila
 
WTS-Berlin-2024-Veronika-Höller-Innovate-NextGEN-SEO-Merging-AI-Multimedia-an...
WTS-Berlin-2024-Veronika-Höller-Innovate-NextGEN-SEO-Merging-AI-Multimedia-an...WTS-Berlin-2024-Veronika-Höller-Innovate-NextGEN-SEO-Merging-AI-Multimedia-an...
WTS-Berlin-2024-Veronika-Höller-Innovate-NextGEN-SEO-Merging-AI-Multimedia-an...
Veronika Höller
 
Pillar-Based Marketing - Ryan Brock, DemandJump
Pillar-Based Marketing - Ryan Brock, DemandJumpPillar-Based Marketing - Ryan Brock, DemandJump
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdfLuxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
KiranRai75
 

Recently uploaded (20)

Google Ads Vs Social Media Ads-A comparative analysis
Google Ads Vs Social Media Ads-A comparative analysisGoogle Ads Vs Social Media Ads-A comparative analysis
Google Ads Vs Social Media Ads-A comparative analysis
 
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel BussiusYour Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
 
Global Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
Global Growth Starts With Translation - How To Unlock Global Markets - Tim KirbyGlobal Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
Global Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
 
Mastering Email Campaign Automation Strategies and Best Practices - Michelle...
Mastering Email Campaign Automation Strategies and Best Practices  - Michelle...Mastering Email Campaign Automation Strategies and Best Practices  - Michelle...
Mastering Email Campaign Automation Strategies and Best Practices - Michelle...
 
How To Navigate AI - The Future is Yours to Define - Tim Hayden
How To Navigate AI - The Future is Yours to Define - Tim HaydenHow To Navigate AI - The Future is Yours to Define - Tim Hayden
How To Navigate AI - The Future is Yours to Define - Tim Hayden
 
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya KellyHow to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
 
Top digital marketing institutein noida
Top digital marketing institutein noidaTop digital marketing institutein noida
Top digital marketing institutein noida
 
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny LeibrandtThe New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
 
AI Driven Emotional Recognition in Digital Ads - Tarun Gupta
AI Driven Emotional Recognition in Digital Ads - Tarun GuptaAI Driven Emotional Recognition in Digital Ads - Tarun Gupta
AI Driven Emotional Recognition in Digital Ads - Tarun Gupta
 
Consumer Journey Mapping & Personalization Master Class - Sabrina Killgo
Consumer Journey Mapping & Personalization Master Class - Sabrina KillgoConsumer Journey Mapping & Personalization Master Class - Sabrina Killgo
Consumer Journey Mapping & Personalization Master Class - Sabrina Killgo
 
Grow Your Business Online: Introduction to Digital Marketing
Grow Your Business Online: Introduction to Digital MarketingGrow Your Business Online: Introduction to Digital Marketing
Grow Your Business Online: Introduction to Digital Marketing
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis Yu
 
Smart Tools, Smarter Business -15 AI Tools to Optimize Your Workflows from Id...
Smart Tools, Smarter Business -15 AI Tools to Optimize Your Workflows from Id...Smart Tools, Smarter Business -15 AI Tools to Optimize Your Workflows from Id...
Smart Tools, Smarter Business -15 AI Tools to Optimize Your Workflows from Id...
 
[Google March 2024 Update] How To Thrive: Content, Link Building & SEO
[Google March 2024 Update] How To Thrive: Content, Link Building & SEO[Google March 2024 Update] How To Thrive: Content, Link Building & SEO
[Google March 2024 Update] How To Thrive: Content, Link Building & SEO
 
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis Yu
 
Gokila digital marketing| consultant| Coimbatore
Gokila digital marketing| consultant| CoimbatoreGokila digital marketing| consultant| Coimbatore
Gokila digital marketing| consultant| Coimbatore
 
WTS-Berlin-2024-Veronika-Höller-Innovate-NextGEN-SEO-Merging-AI-Multimedia-an...
WTS-Berlin-2024-Veronika-Höller-Innovate-NextGEN-SEO-Merging-AI-Multimedia-an...WTS-Berlin-2024-Veronika-Höller-Innovate-NextGEN-SEO-Merging-AI-Multimedia-an...
WTS-Berlin-2024-Veronika-Höller-Innovate-NextGEN-SEO-Merging-AI-Multimedia-an...
 
Pillar-Based Marketing - Ryan Brock, DemandJump
Pillar-Based Marketing - Ryan Brock, DemandJumpPillar-Based Marketing - Ryan Brock, DemandJump
Pillar-Based Marketing - Ryan Brock, DemandJump
 
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdfLuxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
 

Statergic mgmt.

  • 1. Differentiation • Differentiation can take many forms • Prestige or brand image • Technology • Innovation • Features • Customer service • Dealer network
  • 2. Value-Chain Activities: Examples of Differentiation Source: Adapted from Competitive Advantage: Creating and Sustaining Superior Performance by Michael E. Porter. Copyright © 1985 by Michael E. Porter. Facilities that promote firm image Superior MIS—To integrate value-creating activities to improve quality Widely respected CEO enhances firm reputation Provide training and incentives to ensure a strong customer service orientation Programs to attract talented engineers and scientists Excellent applications engineering support Superior material handling and sorting technology Use of most prestigious outletsPurchase of high-quality components to enhance product image Superior material handling operations to minimize damage Quick transfer of inputs to manufactur- ing process Flexibility and speed in responding to changes in manu- facturing specs Low defect rates to improve quality Accurate and responsive order processing Effective product replenish- ment to reduce customer’s inventory Creative and innovative advertising programs Fostering of personal relation- ship with key customers Rapid response to customer service requests Complete inventory of replacement parts and supplies Firm infrastructure Human resource management Technology development Procurement Inbound logistics Operations Outbound logistics Marketing and sales Service
  • 3. Differentiation • Firms may differentiate along several dimensions at once • Firms achieve and sustain differentiation and above-average profits when price premiums exceed extra costs of being unique • Successful differentiation requires integration with all parts of a firm’s value chain • An important aspect of differentiation is speed or quick response
  • 4. Differentiation: Improving Competitive Position vis-à-vis the Five Forces • Differentiation • Creates higher entry barriers due to customer loyalty • Provides higher margins that enable the firm to deal with supplier power • Reduces buyer power because buyers lack suitable alternative • Reduces supplier power due to prestige associated with supplying to highly differentiated products • Establishes customer loyalty and hence less threat from substitutes
  • 5. Potential Pitfalls of Differentiation Strategies • Uniqueness that is not valuable • Too much differentiation • Too high a price premium • Differentiation that is easily imitated • Dilution of brand identification through product-line extensions • Perceptions of differentiation may vary between buyers and sellers
  • 6. Focus • Focus is based on the choice of a narrow competitive scope within an industry • Firm selects a segment or group of segments (niche) and tailors its strategy to serve them • Firm achieves competitive advantages by dedicating itself to these segments exclusively • Two variants • Cost focus • Differentiation focus
  • 7. Focus: Improving Competitive Position vis- à-vis the Five Forces • Focus • Creates barriers of either cost leadership or differentiation, or both • Also focus is used to select niches that are least vulnerable to substitutes or where competitors are weakest
  • 8. The U.S. Auto Industry’s Profit Pool