State of the food tech industry

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This document summarizes Rob Grimes' presentation on the state of the food tech industry and the International Food and Beverage Technology Association (IFBTA). It discusses issues like labor regulations and changing business models, the impact on challenges like connectivity and new concepts like ghost kitchens. It focuses on using technology to improve engagement, convenience, digital experiences, operations, and sustainability. It emphasizes that operators now have more guest data and need to meet accelerated expectations through innovative technologies from other industries.

Retail

Rob Grimes
CEO
International Food and Beverage
Technology Association
State of the food tech industry

• Introductions
• Issues, Challenges, Impact & Change
• Technology Enablement
• Delivering Tech Success
• Q&A
Menu

• Non-Profit Industry Trade Association
• Food and Beverage Technology
• Promotion, Networking, and Education
• Membership
• Open to All - Operators & Suppliers
• “Equal Seat at the Table”
• Global Reach
• Regional & Local Chapters
• Industry Events
• CFTP Certification Program
• Certified Foodservice Technology Professional
• Industry Partnerships & Support
The IFBTA

Issues
Labor Regulations
Generating
Revenue
Expense
Reduction
Change to
Business Models
Technology
Acceleration

Impact
Challenges
• Labor
• Traditional Concepts
Dine-in
Events
Catering
• Service
• Connectivity
• Integration
• Security
Change
• Data Availability
• Guest Connections
• New Concepts
• Virtual Operations
Ghost Kitchens
Dark Kitchens
Cloud Kitchens
• Eco-System Alliances
Retail
Lodging
Travel
Healthcare

Key Focus Areas
Engagement Convenience
Digital Safety

Operations
Menu Staff Ordering
Drive-Thru Delivery

The Guest
Sustainability
Food Safety
Contactless
Self-Service
BYOD
Virtual Reality
Pickup & Delivery

Infrastructure
Data
Security
Geo Fencing 5G
IoT Blockchain Artificial
Intelligence

Delivering Tech
Success
Applying Bottom Line Thinking

• Foodservice Operators Have More Access to Guest Data
Then Ever Before – Take Advantage of It!
• Be Prepared for Accelerated Guest Expectations
• Leverage Technologies from Related Industries such as
Retail, Travel and Healthcare to find Innovation
Actionable Takeaways From This Session:

93% Of Retailers Are Transforming Their Supply Chain To Enable Real-Time Retailing! Retailers recognize the importance of offering customers a seamless shopping experience and they are focused on transforming their supply chain to meet the needs of a buy anywhere/anytime customer. According to BRP's 2014 Supply Chain Benchmark Survey, progressive retailers are shifting their business organization and supply chain away from distinct shopping channels into a seamless, unified, customer-facing experience to meet the expectations of today's consumer.

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State of the food tech industry

1. Rob Grimes CEO International Food and Beverage Technology Association State of the food tech industry

2. • Introductions • Issues, Challenges, Impact & Change • Technology Enablement • Delivering Tech Success • Q&A Menu

3. • Non-Profit Industry Trade Association • Food and Beverage Technology • Promotion, Networking, and Education • Membership • Open to All - Operators & Suppliers • “Equal Seat at the Table” • Global Reach • Regional & Local Chapters • Industry Events • CFTP Certification Program • Certified Foodservice Technology Professional • Industry Partnerships & Support The IFBTA

4. Issues, Challenges, Impact & Change

5. Issues Labor Regulations Generating Revenue Expense Reduction Change to Business Models Technology Acceleration

6. Impact Challenges • Labor • Traditional Concepts Dine-in Events Catering • Service • Connectivity • Integration • Security Change • Data Availability • Guest Connections • New Concepts • Virtual Operations Ghost Kitchens Dark Kitchens Cloud Kitchens • Eco-System Alliances Retail Lodging Travel Healthcare

7. Technology Enablement

8. Key Focus Areas Engagement Convenience Digital Safety

9. Operations Menu Staff Ordering Drive-Thru Delivery

10. The Guest Sustainability Food Safety Contactless Self-Service BYOD Virtual Reality Pickup & Delivery

11. Infrastructure Data Security Geo Fencing 5G IoT Blockchain Artificial Intelligence

12. Delivering Tech Success Applying Bottom Line Thinking

13. • Foodservice Operators Have More Access to Guest Data Then Ever Before – Take Advantage of It! • Be Prepared for Accelerated Guest Expectations • Leverage Technologies from Related Industries such as Retail, Travel and Healthcare to find Innovation Actionable Takeaways From This Session:

State of the food tech industry

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