Users and Algorithms: Incorporating User Centered Design and Advanced Algorithms into Agile Engineering - Atlassian Starter Day 2010
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Users and Algorithms: Incorporating User Centered Design and Advanced Algorithms into Agile Engineering Nathan Stoll, Co-Founder of Aardvark
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What are the challenges that smaller web teams face to produce great websites?
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Hands on Usability Testing (Jonathan Rubin)
Given at the UXPA-DC (User Experience Professionals Association) Feb. 27, 2013 User Experience Intensive, Washington, DC.
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GAHWNY Spring 2016 Digitization for Historians
This document provides an overview of digitization for historians, including why digitization should be done, things to consider, and tips. Key points include:
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- Copyright and rights issues must be addressed, and a takedown policy should be in place. Not everything needs to be digitized immediately.
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8 Seconds_Writing for Digital Communications.12.11
1. The document provides an overview of best practices for business communications in the digital age. It discusses the declining average attention span and importance of concise messaging.
2. The document outlines tips for developing effective communications, including using an inverted pyramid structure, writing engaging headlines, and testing materials for clarity. It also provides guidance on digital communication channels and formats.
3. The document discusses techniques for visual storytelling, such as using high-quality images and infographics to enhance reader engagement. It provides tips on image design and formatting to optimize scannability and comprehension.
5 minute talks for Reference at the Metcalfe
This document provides information about a library's roaming reference engagement program at Ryde Library. It discusses why the program was implemented, including to provide proactive customer service. It outlines that staff from different service points rotate through engagement activities. The document also shares engagement statistics from a two week period and examples of common customer requests. It poses questions and is signed off by the Programs Library Technician and Library Customer Services Coordinator.
Budget Usability without a Usability Budget
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Publishing Today The Problem
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Webinar: Measuring Program Outcomes: A Toolkit for Small Libraries-2016-05-04
Public libraries offer vital services to the community that provide opportunities for education, lifelong learning, literacy, digital skills, workforce development, and youth development. In order to gain and retain funding, libraries should have data to support their stories of success and positive impact on the lives of community members. Outcome measurement is a process which provides libraries with data that can be used for advocacy, programming decisions, and planning, so the library can communicate clearly and make improvements to programs and services. Outcome measurement can be a big undertaking, but a new toolkit has been developed to help libraries easily and effectively survey patrons to learn the true impact of their programs.
This free webinar provides an overview of outcome measurement from Project Outcome, a new program from the Public Library Association, that provides simple tools so libraries can measure programs across seven common service areas.
a11yTO-Enterprise-Accessibility-Round-Table-Discussion-17NOV2012
This document discusses accessibility initiatives within an enterprise. It covers three main topics: [1] Winning the business case for accessibility by understanding business objectives and championing the initiative; [2] Developing accessibility policies and processes through standards, stakeholder buy-in and integrating accessibility into product lifecycles; and [3] Training and testing through user-centered design, disability inclusion and continuous improvement.
0930 harding
1. The document discusses the benefits of tablet computing for students, including having notes, resources, and textbooks easily accessible for improved learning and retention.
2. It outlines digital workflows using various apps like Notability, Pocket Body, and Inkling that allow students to take notes, access information, and study more efficiently.
3. Barriers to students being fully digital include awareness, costs, and fragmentation of content across different platforms. Institutions need to support digital literacy and provide more consistent digital options.
NYC Open Data Meetup-- Thoughtworks chief data scientist talk
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2) Two case studies are described, including developing a machine learning model to improve matching of healthcare product data and using logistic regression for retail recommendation systems.
3) The origins and future of the field are discussed, noting that while not entirely new, data science has grown due to improvements in technology, programming languages, and libraries that have increased productivity and driven new career opportunities in the field.
Human computation, crowdsourcing and social: An industrial perspective
This document summarizes a talk on human computation and crowdsourcing from an industrial perspective. It discusses how crowdsourcing can provide large amounts of cheap labeled data through platforms like Mechanical Turk but that ensuring high quality labels requires careful task design, payments, quality control methods and addressing issues like worker experience and content. Current trends include algorithms for optimizing human-machine workflows and routing tasks between crowds based on their expertise.
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Career Services 101
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Campus Connect YourNextLeap - Modern College, Pune (B.Sc.)
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What Questions Are Worth Answering?
This document discusses Ask.com's challenge of determining which search queries deserve editorial answers. It presents Ask.com's hybrid approach which first filters out queries that are obviously not suitable for editorial answers. It then uses dedicated classifiers and machine learning to further filter queries, with any low confidence queries sent for human review. This reduces the workload for human reviewers by 97% compared to no filtering. The approach improves the machine learning model's accuracy by focusing its domain and allows it to gradually improve using human ratings as training data. Certain human rater biases are also discussed, showing how pre-filtering data can improve the reliability of human reviews.
Running Effective OER and Open Textbook Programs at Your Academic Library: AC...
This document summarizes a workshop on running effective open educational resource (OER) and open textbook initiatives in academic libraries. The workshop covered introducing OER and its benefits, developing advocacy strategies, and creating an action plan. Participants learned how to frame discussions around OER adoption, address common concerns, and develop SMART goals and tactics to advance OER on their campuses. The workshop emphasized sharing strategies and building connections to support OER efforts.
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Webinar: Measuring Program Outcomes: A Toolkit for Small Libraries-2016-05-04
a11yTO-Enterprise-Accessibility-Round-Table-Discussion-17NOV2012
a11yTO-Enterprise-Accessibility-Round-Table-Discussion-17NOV2012
NYC Open Data Meetup-- Thoughtworks chief data scientist talk
NYC Open Data Meetup-- Thoughtworks chief data scientist talk
Human computation, crowdsourcing and social: An industrial perspective
Human computation, crowdsourcing and social: An industrial perspective
Campus Connect YourNextLeap - Modern College, Pune (B.Sc.)
Campus Connect YourNextLeap - Modern College, Pune (B.Sc.)
Cultivating Content: Designing Wiki Solutions That Scale
Cultivating Content: Designing Wiki Solutions That Scale
Aardvark case study from #sllconf by Max Ventilla and Damon Horowitz
Aardvark case study from #sllconf by Max Ventilla and Damon Horowitz
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We aim to celebrate women every day, but we’re taking today to give special recognition to womxn at Atlassian continue who inspire and lead.
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Attendees will learn about the unique features of the Forge JavaScript Runtime, such as automatic authentication and tenant context management. Shorya will also cover the differences between the Runtime, conventional browser, and Node.js APIs.
Developers or attendees with some programming experience will get the most out of this session.
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Trusted by Default: The Forge Security & Privacy Model
Security and trust have become increasingly important requirements for our customers in Cloud. We’re working to make it easier for you to build and maintain secure apps for Atlassian products.
In this session, Engineering Team Lead Dugald Morrow and Principal Product Manager Joël Kalmanowicz will explain how security and trust have been baked into the Forge framework and the benefits the platform can offer you and your users. Learn how much less work it can be to build trusted apps customers will love on Forge by going deep on the safeguards we’re putting in place.
Developers or attendees with some software security experience will get the most out of this session.
Designing Forge UI: A Story of Designing an App UI System
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How do you stay on top of your work when it is scattered across multiple Atlassian products?
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Our designers work 3x quicker with the Atlassian Vendor Sketch Plugin — and now we’re unleashing these superpowers to the Atlassian Ecosystem. If you mockup screens for code or marketing, we’ll help you drag and drop your way to an Atlaskit design in less than 10 minutes. And if you’re a designer, you’ll want to hear about our pixel-perfect component library and suite of seamless Sketch integrations.
Join Atlassian’s resident Sketch aficionado, Huw Evans, to learn about:
Sketch Components: If it’s in Atlaskit, it’s now in Sketch. And introducing the Symbol Palette, the quickest way to find the right component for the job.
Product Templates: Spark inspiration by building your designs inside realistic screens from Jira & Confluence — or craft hero images for your Marketplace listing!
Color and Text Styles: Heard of N75? H400? If those mean nothing to you, we’ll run through how to make your users feel at home by using Atlassian colors & typography, right inside Sketch.
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Tear Up Your Roadmap and Get Out of the Building
The document discusses conducting customer research by tearing up existing roadmaps and getting out of the building. It recommends running a research spike with the team to define what needs to be learned. Tips are provided for recruiting participants through support, community, and sales teams. Conducting customer interviews is discussed, including roles for scribes and interviewers. Analyzing interviews by consolidating themes from transcripts is also covered. An example analysis identified themes around customer journeys, collaboration as a team sport, and overwhelming demand for participation. The document encourages being honest about whether a research spike could be run and why or why not.
Nailing Measurement: a Framework for Measuring Metrics that Matter
When it comes to designing apps and new features, we just can't get enough of metrics. In an age where we can collect data from almost anything, how can we cut through the noise and focus on the right metrics to measure the success and failures of the apps that we’re building?
Join Atlassian Product Manager Josephine Lee as she delves through what exactly makes a good metric. Throughout the talk, we’ll walk through real Atlassian examples of good and bad metrics. By exploring a framework for measurement, we’ll cover detailed features that showcase how best to measure and choose the right set of success, supportive, and counter metrics.
You'll walk away with tips and learnings from Atlassian’s approach to measuring success, and learn how to use data and metrics to inspire action in your apps.
Building Apps With Color Blind Users in Mind
Color-blind people are using your apps. 1 in 12 men is color blind. And for women, this is 1 in 200.
Building apps that work well for color blind people is not difficult. Some simple techniques help us with the design of our interface. And some tools help us see what color blind people see.
In this talk, Maarten Arts of Avisi will look at common varieties of color blindness. We will look at apps through the eyes of a color-blind person. And we will discover what color-blind people struggle with.
Regardless of whether you're a designer or developer, this talk will equip you with the skills and the tools you need to make sure that your app works for color-blind people.
Creating Inclusive Experiences: Balancing Personality and Accessibility in UX...
The words we choose have the power to include or alienate our users. The reality is that for many, English is spoken as a second language. And unless you're going to localize your product for those major non-English speaking markets, you'll need to thoughtfully create content that is accessible to a larger audience.
But how do we create products that maintain a sense of personality without isolating a wide audience of non-native speakers?
Join Atlassian Content Designer, Roana Bilia, as she walks you through why thoughtful, inclusive content, is key to creating well-designed user experiences. You'll walk away with foundational principles for good UX copy when optimizing your product UI, a few quick wins that you as creators and developers can incorporate into your next products, as well as a set of mistakes to avoid that companies—including Atlassian—have made, which prioritized native speakers but isolated non-native speakers.
Beyond Diversity: A Guide to Building Balanced Teams
We hear it all the time, and we get it. Diversity and inclusion are important! But isn't it an HR problem? HR may be able to help with diversity but inclusion or creating an inclusive environment is everyone's responsibility. So how do we create an inclusive environment that celebrates diversity and engages and supports everyone? Isabel Nyo will be sharing best practices and lessons she has learned along the way. She will also be sharing her experience as a minority, a female technical leader, in the technology industry.
The Road(map) to Las Vegas - The Story of an Emerging Self-Managed Team
In September 2018, K15t took its mission to go self-managed to the next-level when the entire company worked together to decide on the Next Big Thing™ to build for Atlassian users and present it at Summit in Las Vegas.
In this session, Anshuman Dash, an intern turned software engineer, turned product manager, shares his journey of professional self-discovery. In under five months, he joins a freshly assembled, self-managed team in building a new Atlassian Marketplace app.
Dash will give a quick intro to what it means for a team to be self-managed. Then, he'll share his observations and experiences on the team, as well as the best-practices, patterns, and processes K15t has discovered along the way.
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Building Apps With Enterprise in Mind
Designing for the enterprise comes with a unique set of challenges; ensuring readability and accessibility at scale, meeting the needs of multi-layered organizations, and building a trust when your software - used by dozens of thousands of employees - is considered mission-critical.
At Atlassian, we've spent countless hours digging deep into our enterprise customer's needs and we've gathered a vast repository of insights.
In this talk, Pawel Wodkowski, a senior designer on Jira Server, will share all that we've learned from our research (while not being shy about busting some of those wild admin myths!). You'll get a crash course in what it means to design for scale the Atlassian way.
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- 2. Our Product
- 3. Web search is great for objective questions, but subjective questions generate majority of revenues Queries Search quality X00B/yr RPMs Examples • What is Einstein’s birthday? 45% Great Low Objective • How much is the cheapest iPhone? • What’s a decent housekeeping service in 30% SF? How much should it cost for a small Research two bedroom place? • What’s a good book to read about 25% Ok High Romantic Poets? Opinion
- 5. Improving a familiar experience Friends already answer subjective questions, but... • Unreliability of a small number of friends available to you in the moment • Hard to keep up with what your extended network knows about • Social cost of asking for a favor Why Social Search? • Users want personalized responses to questions • Most content is still locked in peoples' heads • Each individual’s network is growing exponentially • Social intimacy makes information actionable • Questions about how to spend your time and money are subjective
- 6. Our Principles and Process
- 7. Minimize risk by maximizing trials Conception: • Picked a problem area • Prototyped in serial • Abandoned many attempts along the way Implementation: • User-centered agile engineering • Wizard-of-oz research leading algorithmic automation • Recruited a core team, contracted to fill gaps • Focused on continuous acceleration
- 10. Wizard-of-oz research leading algorithmic automation
- 11. Team and process learnings Experiment with process as much as with product • Assume you are wrong • Make continuous improvement the goal • Hire and indoctrinate to support process Exploit collective wisdom • Task people to collect and disseminate learnings • Set aside regular time for discussion • Make transparency the default
- 12. Additional Aardvark reading/viewing • White paper on Aardvark Social Search - ( http://vark.com/aardvarkfinalwww2010.pdf) • How we do qualitative user research at Aardvark ( http://blog.vark.com/?p=314) • Our approach to design and development processes ( http://blog.vark.com/?p=49) • Preaching User-Driven Design ( http://ventilla.posterous.com/preaching-user-driven-design) • Startup Lessons Learned Aardvark Case study ( http://www.justin.tv/startuplessonslearned/b/262666882) • Why Machines Need People ( http://blurkerlab.blogspot.com/2010/04/video-damon-horowitz-at- tedxsoma-why.html)