This document provides tips for writing effective emails like a professional. It recommends (1) including a meaningful subject line and appropriate greeting to provide context, (2) sticking to one idea per short paragraph and using transitions to make the email easy to use, and (3) considering the entire group audience, proofreading carefully, and avoiding insincerity when communicating to use resources wisely.

1. E-MAIL
LIKE A BOSS

2. GENERALLY
Provide context
Make it easy to use
Use resources wisely

3. PROVIDE CONTEXT
Meaningful subject line
• Report
• Report you requested
• Report on viewership shares
• Yesterday’s viewership shares

4. PROVIDE CONTEXT
Appropriate address
Can I send you a my draft of the final paper?
Best, Connor
Hi!
I just looked over your comments. I am
available all days directly after our class?
THank you!
C
Names I might go by:
Amanda, Mrs. Sturgill, Professor Sturgill, Dr. Sturgill

5. PROVIDE CONTEXT
If it is a cold e-mail, open with
identifying information
•I am arranging a meeting for analytics staff.
•I am your contact from VeriCorps.
•I am helping Maria Hill with the analysis you
requested.

6. MAKE IT EASY TO USE
Stick to the point
•Short paragraphs of 1 idea each
•Use subheads and transitions as is
useful for longer works

7. MAKE IT EASY TO USE
Prune e-mail chains
Re-order to answer questions
Did we break last week’s record?
•--No, overall we had 12 percent fewer
How did we do with 18-21
•--Better. Last week we had 1,500, and
this week we have 2,250.

8. GROUP MESSAGES
• Consider the whole group if
you need to provide context
• Lurk before you talk – make
sure you understand context
• Don’t reply to everyone if that
is not the best choice

9. USE RESOURCES WISELY
• Beginning = context; Middle =
explanation; End = action and
close
• Proofread. Carefully.
• The campaign factor – if you
would want it read in court, don’t
say it
• Don’t be fake nice.