This document discusses budget usability techniques that can be used to test a website or product with users in an informal and low-cost manner. It provides examples of participatory design, card sorting, and guerrilla testing techniques. For each technique, it outlines the participants involved, materials and costs, time required, and lessons learned. The goal of these budget techniques is to get quick feedback from users to improve a design, especially early in the design process. The document encourages testing often with these low-cost methods.
This document provides frequently asked questions (FAQ) for an online course. It addresses questions about student characteristics, online etiquette, course structure, assignments, communication tools, and technical requirements. Key details include emphasizing self-motivation, time management, and academic honesty. Communication will occur through email, discussion boards, and virtual office hours. Students should expect the same workload as a face-to-face class. No prior online experience or computer ownership is required, though basic computer skills are helpful.
Selfish Accessibility: a11y Camp Toronto 2014Adrian Roselli
- The document provides an overview of a presentation on accessibility given by Adrian Roselli. It discusses statistics on disabilities, techniques for making websites accessible, and ways to motivate accessibility work.
- Basic statistics are given on the prevalence of vision, hearing, mobility, and cognitive disabilities both in the US and worldwide. Over 10% of working-age US adults have some form of disability.
- Techniques for testing accessibility are covered, including checking label-field relationships, keyboard-only use, disabling images/CSS, high contrast mode, and ensuring captions and transcripts.
- Motivations discussed include the likelihood of developing a disability over time, accidents that could cause impairment, and how accessibility benefits future and injured
The presentation explored concepts for integrating ubiquitous computing into libraries to improve the experience of patrons searching for books, including an "Enlighten" system that uses guiding lights to help patrons locate physical resources on shelves. User research was conducted through interviews and prototyping ideas, with a light-based book finding system receiving overwhelmingly positive feedback. The proposed solutions aimed to make searching easier and more enjoyable while maintaining accessibility and privacy.
Innovation product design planning process style 4 powerpoint presentation te...SlideTeam.net
The document describes an innovation process with 4 main stages: understand the problem, design a solution, experiment with ideas, and implement the best solution. It includes boxes labeling each stage and arrows showing the process flow. The overall process encourages organizations to deeply understand an issue, brainstorm creative solutions, test options, and ultimately apply the most promising idea.
Getting Started With User Research, Presented at Agile2010Carol Smith
This document provides an overview of conducting user research within an Agile development process. It discusses quick and inexpensive research methods like interviews, observations, card sorting and usability testing that can be integrated into Sprints. The goal is to understand user needs and behaviors to effectively share information with the team. It emphasizes starting research by identifying primary and secondary user groups and their tasks, goals and environments. The document recommends iterative user research and testing of prototypes to help focus efforts and get to an 80% understanding of users.
Evaluation of first Year 2 Study Day on 12 NovemberJames Atherton
1. Evaluations were collected from 157 PGCE/Cert Ed students about the University of Bedfordshire Year 2 Study Day on November 12, 2011.
2. Based on the evaluations, most students found the topics covered during the day to be relevant to their work. Frank Coffield's keynote session was viewed as very stimulating by most attendees.
3. The question time session following Coffield's talk was also viewed positively, though some felt it could have been chaired more actively or allowed for more questions. Group work in the afternoon was found to be quite or very useful by most students.
The document discusses the idea of a "360° developer" and the speaker's journey to becoming a well-rounded developer. Some key points:
- The speaker struggled when changing jobs from C# to Ruby, lacking context for agile practices and dealing with personality conflicts.
- They realized they needed to develop knowledge, personal, and functional skills to effectively solve business problems. This led to the idea of a "360° developer" with a diverse set of skills.
- The talk outlines developing skills in SOLID principles, design patterns, conflict resolution, mentoring, and cross-domain problem solving to become a well-rounded developer.
The document advertises a slide design template called "Hourglass - Style 2" that can be used to create engaging presentation slides. The template includes an hourglass diagram that is fully editable in PowerPoint and allows users to add their own text and branding. It is meant to help users bring their presentations to life, capture their audience's attention, and convincingly pitch their ideas.
This document provides frequently asked questions (FAQ) for an online course. It addresses questions about student characteristics, online etiquette, course structure, assignments, communication tools, and technical requirements. Key details include emphasizing self-motivation, time management, and academic honesty. Communication will occur through email, discussion boards, and virtual office hours. Students should expect the same workload as a face-to-face class. No prior online experience or computer ownership is required, though basic computer skills are helpful.
Selfish Accessibility: a11y Camp Toronto 2014Adrian Roselli
- The document provides an overview of a presentation on accessibility given by Adrian Roselli. It discusses statistics on disabilities, techniques for making websites accessible, and ways to motivate accessibility work.
- Basic statistics are given on the prevalence of vision, hearing, mobility, and cognitive disabilities both in the US and worldwide. Over 10% of working-age US adults have some form of disability.
- Techniques for testing accessibility are covered, including checking label-field relationships, keyboard-only use, disabling images/CSS, high contrast mode, and ensuring captions and transcripts.
- Motivations discussed include the likelihood of developing a disability over time, accidents that could cause impairment, and how accessibility benefits future and injured
The presentation explored concepts for integrating ubiquitous computing into libraries to improve the experience of patrons searching for books, including an "Enlighten" system that uses guiding lights to help patrons locate physical resources on shelves. User research was conducted through interviews and prototyping ideas, with a light-based book finding system receiving overwhelmingly positive feedback. The proposed solutions aimed to make searching easier and more enjoyable while maintaining accessibility and privacy.
Innovation product design planning process style 4 powerpoint presentation te...SlideTeam.net
The document describes an innovation process with 4 main stages: understand the problem, design a solution, experiment with ideas, and implement the best solution. It includes boxes labeling each stage and arrows showing the process flow. The overall process encourages organizations to deeply understand an issue, brainstorm creative solutions, test options, and ultimately apply the most promising idea.
Getting Started With User Research, Presented at Agile2010Carol Smith
This document provides an overview of conducting user research within an Agile development process. It discusses quick and inexpensive research methods like interviews, observations, card sorting and usability testing that can be integrated into Sprints. The goal is to understand user needs and behaviors to effectively share information with the team. It emphasizes starting research by identifying primary and secondary user groups and their tasks, goals and environments. The document recommends iterative user research and testing of prototypes to help focus efforts and get to an 80% understanding of users.
Evaluation of first Year 2 Study Day on 12 NovemberJames Atherton
1. Evaluations were collected from 157 PGCE/Cert Ed students about the University of Bedfordshire Year 2 Study Day on November 12, 2011.
2. Based on the evaluations, most students found the topics covered during the day to be relevant to their work. Frank Coffield's keynote session was viewed as very stimulating by most attendees.
3. The question time session following Coffield's talk was also viewed positively, though some felt it could have been chaired more actively or allowed for more questions. Group work in the afternoon was found to be quite or very useful by most students.
The document discusses the idea of a "360° developer" and the speaker's journey to becoming a well-rounded developer. Some key points:
- The speaker struggled when changing jobs from C# to Ruby, lacking context for agile practices and dealing with personality conflicts.
- They realized they needed to develop knowledge, personal, and functional skills to effectively solve business problems. This led to the idea of a "360° developer" with a diverse set of skills.
- The talk outlines developing skills in SOLID principles, design patterns, conflict resolution, mentoring, and cross-domain problem solving to become a well-rounded developer.
The document advertises a slide design template called "Hourglass - Style 2" that can be used to create engaging presentation slides. The template includes an hourglass diagram that is fully editable in PowerPoint and allows users to add their own text and branding. It is meant to help users bring their presentations to life, capture their audience's attention, and convincingly pitch their ideas.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their colors. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their color. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their color. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The document presents a slide template called "Hourglass - Style 2" that can be used to create presentations. It contains instructions for customizing the template by changing text, downloading the diagram, and editing images in PowerPoint. All images are fully editable and can be modified by changing their color, size, orientation or grouping/ungrouping to suit the user's presentation needs.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their color. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The document presents a slide template called "Hourglass - Style 2" that can be used to create slides for presentations. It contains instructions for customizing the template by editing text, downloading the diagram, and modifying images using PowerPoint's editing tools. The template is meant to help users bring their presentations to life, capture audience attention, and convincingly pitch their ideas.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their color. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The fifth class of a 15 week course in Information Architecture taught at Parsons, the New School for Design. Topics include: Putting the Why before the what and the what before the how. The relationship of goals, requirements and features. How to deal with needed research and data as a requirement.
Recommender system algorithm and architectureLiang Xiang
1) The document discusses recommender system algorithms and architecture. It covers common recommendation techniques like collaborative filtering, content-based filtering, and graph-based recommendations.
2) It also discusses challenges like cold starts for new users and items. For new users, it recommends using demographic data or initial feedback to understand interests. For new items, it suggests using content information or initial user feedback.
3) The document proposes a feature-based recommendation framework that connects users, items, and latent features to address challenges like heterogeneous data and cold starts. This framework provides explanations but does not support user-based methods.
This document provides an overview and agenda for the NUvention Web Pre-Class session. It outlines the class structure, team assignments, tools, and pre-class assignment. Students will be assigned to teams focused on areas like mobile, ecommerce, or big data. The goals are to define customer segments, develop initial concepts, select tools, and conduct customer interviews prior to the first class.
The document provides branding style guidelines that emphasize implementing branding through appropriate internal and external venues using well-placed, audience-appropriate materials distributed at the right time to the right people in the right places. It stresses acting and living the brand. Templates are fully editable and aim to bring presentations to life while capturing audience attention.
This document discusses design research and its importance in creating valuable design concepts. It explains that design research involves learning about people by questioning, observing behavior and emotions to understand needs, concerns and goals. Various research methods are described for different stages, including literature reviews, interviews, prototyping and usability testing. The goal of design research is to gain insights that feed the design process and ensure solutions meet real user needs. It emphasizes applying a critical, questioning approach over rigid tools and starting research by understanding people rather than with predefined design goals.
WSO2Con ASIA 2016: Getting Started with App Cloud and API Cloud for SMEsWSO2
A lot of SMEs are willing to IT enable their businesses to attract more customers and also to reduce the amount of manual work. One of the challenges they face during this is the cost of IT infrastructure such as maintaining data centers, deployments and license fees among other things. WSO2 Cloud offers an app cloud and an API cloud that are hosted and maintained by the WSO2 Cloud Team.
In this session, Amila will show you how easily you can get started with the WSO2 App Cloud and API Cloud, what it offers and how it can make things easy for SMEs.
Do Screencasts Really Work? Assessing Student Learning through Instructional ...juliepia
This document discusses assessing student learning through instructional screencasts. It describes creating several 3-minute screencasts to replace a linear tutorial but realizing smaller "chunks" were needed. The authors conducted an assessment with 15 students to test the effectiveness of two screencasts on finding library databases and finding results quickly. Most students succeeded on post-tests after viewing the screencasts. Best practices for screencasts emphasized keeping them short, creating context, and meticulous scripting and editing for beginner researchers.
WSO2Con ASIA 2016: WSO2 Process Center: Processes as Friends, Not EnemiesWSO2
Business processes simply define how an organization operates, from hiring new staff to planning product launches. Properly documenting and systematically executing these processes is critical for achieving business goals. However, due to the effort required to maintain details about all relevant processes and the complexity of process automation, organizations tend not to pursue complete business process management (BPM) initiatives.
In this talk, we will discuss how WSO2 Process Center helps overcome barriers in BPM by allowing simpler ways of maintaining, sharing, analyzing and optimizing your business processes.
This document provides an analysis of robbery counts and rates across Oregon from 2005-2007. It finds that Salem accounted for the most robberies over this period (41.6% of the total), followed by Medford (14.7%). Most robberies occurred in the larger, southern cities of the state. Common associated crimes with robbery included burglary, vandalism, and drug violations. While robbery rates decreased slightly in some cities like Salem and Medford from 2005-2007, over half of robberies went unsolved over this period. The analysis aims to help allocate crime prevention funds to areas with the highest robbery rates and needs.
This document discusses various security standards and regulations for different industries including:
- Payment card industry standards like PCI-DSS and PA-DSS for payment security.
- General security standards like ISO/IEC 27001 for information security management and NIST standards.
- Critical infrastructure security standards for sectors like nuclear facilities, chemical facilities, pipelines, and electric grids.
- Telecommunications security standards from groups like 3GPP, ITU, and ISO/IEC for mobile networks and telecom organizations.
- ICS/SCADA security standards for industrial control systems covering areas such as manufacturing, chemicals, and energy.
Global cancer vaccines market & pipeline analysisKuicK Research
“Global Cancer Vaccine Market & Pipeline Analysis” Report Highlights:
Global Cancer Market Overview
Personalized Cancer Vaccines: Progress & Possibilities
Platforms for Cancer Vaccines Delivery
Cancer Vaccines: Mechanism & Innovations
Global Cancer Vaccines Clinical Pipeline by Phase, Indication, Company & Country
Global Cancer Vaccine Clinical Pipeline: 289 Vaccines
Marketed Cancer Vaccines: 12 Vaccines
Regulatory Framework for Cancer Vaccines Development & Marketing
WSO2Con EU 2016: Securing APIs: How, What, Why, WhenWSO2
Businesses today are rapidly moving from being service enabled to being API enabled. Moving into the world of APIs brings with it its own set of complexities and challenges that are tough to tackle. API security is a key area to be focusing your engineering efforts on. This talk will focus on various security protocols that are available and on leveraging the extensive feature set and extensible nature of the WSO2 platform to secure your APIs.
Hydrogen generation from water using nanoparticlesVaswar Basak
The document discusses developing an effective method to produce hydrogen gas from water using nano particles to enhance the production rate. It focuses on using nano-sized TiO2 photocatalytic water-splitting technology which has potential for low-cost solar hydrogen production. Metal ion implantation and dye sensitization are effective methods to extend the activating spectrum into the visible range, allowing visible light with wavelengths up to 600nm to be utilized by metal ion implanted TiO2 photocatalysts. Current research includes noble metal loading, dye sensitization, and ion doping to improve the visible light response.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their colors. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their color. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their color. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The document presents a slide template called "Hourglass - Style 2" that can be used to create presentations. It contains instructions for customizing the template by changing text, downloading the diagram, and editing images in PowerPoint. All images are fully editable and can be modified by changing their color, size, orientation or grouping/ungrouping to suit the user's presentation needs.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their color. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The document presents a slide template called "Hourglass - Style 2" that can be used to create slides for presentations. It contains instructions for customizing the template by editing text, downloading the diagram, and modifying images using PowerPoint's editing tools. The template is meant to help users bring their presentations to life, capture audience attention, and convincingly pitch their ideas.
The document describes a slide template called "Hourglass - Style 2" that can be used to create presentations. It states that all images in the template are 100% editable in PowerPoint, allowing the user to change properties like color, size and orientation. Instructions are provided on how to ungroup objects and edit their color. The purpose is to allow pitchers to customize the template to convincingly present their ideas.
The fifth class of a 15 week course in Information Architecture taught at Parsons, the New School for Design. Topics include: Putting the Why before the what and the what before the how. The relationship of goals, requirements and features. How to deal with needed research and data as a requirement.
Recommender system algorithm and architectureLiang Xiang
1) The document discusses recommender system algorithms and architecture. It covers common recommendation techniques like collaborative filtering, content-based filtering, and graph-based recommendations.
2) It also discusses challenges like cold starts for new users and items. For new users, it recommends using demographic data or initial feedback to understand interests. For new items, it suggests using content information or initial user feedback.
3) The document proposes a feature-based recommendation framework that connects users, items, and latent features to address challenges like heterogeneous data and cold starts. This framework provides explanations but does not support user-based methods.
This document provides an overview and agenda for the NUvention Web Pre-Class session. It outlines the class structure, team assignments, tools, and pre-class assignment. Students will be assigned to teams focused on areas like mobile, ecommerce, or big data. The goals are to define customer segments, develop initial concepts, select tools, and conduct customer interviews prior to the first class.
The document provides branding style guidelines that emphasize implementing branding through appropriate internal and external venues using well-placed, audience-appropriate materials distributed at the right time to the right people in the right places. It stresses acting and living the brand. Templates are fully editable and aim to bring presentations to life while capturing audience attention.
This document discusses design research and its importance in creating valuable design concepts. It explains that design research involves learning about people by questioning, observing behavior and emotions to understand needs, concerns and goals. Various research methods are described for different stages, including literature reviews, interviews, prototyping and usability testing. The goal of design research is to gain insights that feed the design process and ensure solutions meet real user needs. It emphasizes applying a critical, questioning approach over rigid tools and starting research by understanding people rather than with predefined design goals.
WSO2Con ASIA 2016: Getting Started with App Cloud and API Cloud for SMEsWSO2
A lot of SMEs are willing to IT enable their businesses to attract more customers and also to reduce the amount of manual work. One of the challenges they face during this is the cost of IT infrastructure such as maintaining data centers, deployments and license fees among other things. WSO2 Cloud offers an app cloud and an API cloud that are hosted and maintained by the WSO2 Cloud Team.
In this session, Amila will show you how easily you can get started with the WSO2 App Cloud and API Cloud, what it offers and how it can make things easy for SMEs.
Do Screencasts Really Work? Assessing Student Learning through Instructional ...juliepia
This document discusses assessing student learning through instructional screencasts. It describes creating several 3-minute screencasts to replace a linear tutorial but realizing smaller "chunks" were needed. The authors conducted an assessment with 15 students to test the effectiveness of two screencasts on finding library databases and finding results quickly. Most students succeeded on post-tests after viewing the screencasts. Best practices for screencasts emphasized keeping them short, creating context, and meticulous scripting and editing for beginner researchers.
WSO2Con ASIA 2016: WSO2 Process Center: Processes as Friends, Not EnemiesWSO2
Business processes simply define how an organization operates, from hiring new staff to planning product launches. Properly documenting and systematically executing these processes is critical for achieving business goals. However, due to the effort required to maintain details about all relevant processes and the complexity of process automation, organizations tend not to pursue complete business process management (BPM) initiatives.
In this talk, we will discuss how WSO2 Process Center helps overcome barriers in BPM by allowing simpler ways of maintaining, sharing, analyzing and optimizing your business processes.
This document provides an analysis of robbery counts and rates across Oregon from 2005-2007. It finds that Salem accounted for the most robberies over this period (41.6% of the total), followed by Medford (14.7%). Most robberies occurred in the larger, southern cities of the state. Common associated crimes with robbery included burglary, vandalism, and drug violations. While robbery rates decreased slightly in some cities like Salem and Medford from 2005-2007, over half of robberies went unsolved over this period. The analysis aims to help allocate crime prevention funds to areas with the highest robbery rates and needs.
This document discusses various security standards and regulations for different industries including:
- Payment card industry standards like PCI-DSS and PA-DSS for payment security.
- General security standards like ISO/IEC 27001 for information security management and NIST standards.
- Critical infrastructure security standards for sectors like nuclear facilities, chemical facilities, pipelines, and electric grids.
- Telecommunications security standards from groups like 3GPP, ITU, and ISO/IEC for mobile networks and telecom organizations.
- ICS/SCADA security standards for industrial control systems covering areas such as manufacturing, chemicals, and energy.
Global cancer vaccines market & pipeline analysisKuicK Research
“Global Cancer Vaccine Market & Pipeline Analysis” Report Highlights:
Global Cancer Market Overview
Personalized Cancer Vaccines: Progress & Possibilities
Platforms for Cancer Vaccines Delivery
Cancer Vaccines: Mechanism & Innovations
Global Cancer Vaccines Clinical Pipeline by Phase, Indication, Company & Country
Global Cancer Vaccine Clinical Pipeline: 289 Vaccines
Marketed Cancer Vaccines: 12 Vaccines
Regulatory Framework for Cancer Vaccines Development & Marketing
WSO2Con EU 2016: Securing APIs: How, What, Why, WhenWSO2
Businesses today are rapidly moving from being service enabled to being API enabled. Moving into the world of APIs brings with it its own set of complexities and challenges that are tough to tackle. API security is a key area to be focusing your engineering efforts on. This talk will focus on various security protocols that are available and on leveraging the extensive feature set and extensible nature of the WSO2 platform to secure your APIs.
Hydrogen generation from water using nanoparticlesVaswar Basak
The document discusses developing an effective method to produce hydrogen gas from water using nano particles to enhance the production rate. It focuses on using nano-sized TiO2 photocatalytic water-splitting technology which has potential for low-cost solar hydrogen production. Metal ion implantation and dye sensitization are effective methods to extend the activating spectrum into the visible range, allowing visible light with wavelengths up to 600nm to be utilized by metal ion implanted TiO2 photocatalysts. Current research includes noble metal loading, dye sensitization, and ion doping to improve the visible light response.
Like many libraries, the University of Michigan Library for a long time employed no one for the purpose of website usability. To address the gap, a Usability Group was formed. The structure and methodologies of the group have evolved over the last four years, producing an efficient organization with innovative and highly effective techniques. Twenty-eight staff members have contributed to this group. Six different systems have been evaluated, resulting in over 30 reports and hundreds of recommendations.
Although resources are evaluated using a wide range of traditional techniques (formal testing, focus groups, surveys, heuristic evaluations, prototype testing, etc.), the group strongly believes that usability doesn't have to be complicated and time-consuming, favoring more straightforward, "budget" techniques as means to the most interesting and useful results. The group also often employs an iterative approach to testing by repeating and refining tests to evaluate effectiveness of changes and to fine-tune techniques.
This presentation will describe the Usability Group's techniques and findings from our most recent projects to evaluate the library's recently launched website. Specifically, we will describe methodologies, present testing materials and results from "guerilla" testing, group card sorting, and participatory design sessions with undergraduates, graduates and faculty, and staff. Participants will be able to apply these methods in their own libraries.
Next up in our SlideShare series is "User Research." It will give you an insight into what user research is, types of approaches, why you need to do research in your users and much more.
Getting Started with User Research was created for the WebFWD weekly interactive seminar. WebFWD ("Web Forward") is Mozilla's Open Innovation program. They support Open Source projects which extend the Web; providing participants with mentorship from industry experts, access to the Mozilla global network, infrastructure and other world-class resources.
Ian Franklin from IdeaSmiths discussing fitting Usability Labs into Agile sprints.
Traditionally, usability labs took a long time to organise; often just a usability bug hunt and resulted in a lengthy report of recommendations that no one read and took weeks to produce.
This talk covers how to adapt the usability lab to include discovery and co-creation, yet still record results rigorously while completing analysis and reporting within a couple of days.
It also covers how to counter the common objections to user feedback (“its only 5 users”, “it’s just anecdotes”) and how to use the lab to get stakeholders on side.
Introduction to UX Research: Fundamentals of Contextual InquiryMarc Niola
Contextual inquiry is an important user research method that involves directly observing users in their natural environment to understand how they accomplish tasks. It helps identify user needs, constraints, and frustrations. The contextual inquiry process involves recruiting participants, planning a focus, observing users without interfering, analyzing patterns in the data, and iterating the findings with users. Conducting contextual inquiry at the beginning of a project establishes an essential feedback loop between users and developers to validate design decisions.
The document describes a workshop that demonstrates affinity mapping techniques for agile planning. It will show how to quickly generate, estimate, prioritize and evaluate a product backlog through affinity consensus. Attendees will learn techniques like dot voting, grouping and relative sizing. Exercises will guide participants in creating user stories, estimating effort and determining value through affinity facilitation. The goal is to reduce waste and allow for fast decision making through these visual and collaborative techniques.
Jeff Lopez Presentation for Agile Impact Conference 2018 Day 1.
"Learn speedy affinity facilitation techniques to eliminate waste and boost productivity in creating, prioritizing and estimating a backlog."
This document discusses validating design ideas through prototyping. It covers why prototyping is important to fail early and cheaply before investing significant time and money. It discusses different types of prototypes including interactive prototypes to test usability and narrative prototypes to convey stories. The document provides guidance on what to prototype including risky functionality, core interactions, content organization, and application patterns. It also discusses evaluating prototypes against design principles and criteria. The key messages are that prototyping allows testing concepts and ideas early, making multiple prototypes to test different concepts, and using prototypes to gather user feedback before refining designs.
The document provides an overview of usability testing and techniques. It discusses what usability is, when to conduct testing, and how different techniques like expert reviews, user testing, eye tracking, card sorting and paper prototyping work. The author is a senior user experience consultant who provides these services to help evaluate designs and ensure they meet users' needs.
Fast, Cheap, and Actionable: Creating an Affordable User Research Program (Th...Michael Powers
Done a usability study? Ready for the next step? Today we have an abundance of fast, affordable user research methods, many of which can be done remotely with real users. Learn about available user research options and how one university runs successful research projects that lead to actionable insights.
Crowdsourcing for HCI Research with Amazon Mechanical TurkEd Chi
Crowdsourcing allows researchers to access a large user pool and quickly collect data at low cost through online platforms like Mechanical Turk. However, careful task design is required to obtain good results. Experiment 1 on Mechanical Turk to rate Wikipedia articles only marginally correlated with expert ratings and had many invalid responses. Experiment 2 improved task design by adding verifiable questions, making malicious answers costly, and putting objective tasks before subjective ratings. This led to significantly higher correlation with experts and fewer invalid responses. While crowdsourcing has limitations, it can be useful for user studies with the right task design.
This document summarizes research from interviews and usability testing on the process of creating courses on the P2PU platform. Key findings include that users iterate a lot when developing courses, with over 70% visiting P2PU over 20 times. Collaborative tools like Etherpad are popular for drafting content. Recommendations focus on improving the in-platform editing and creation process to better support collaboration and iterative development. Next steps include additional user testing and integrating the findings with other platform initiatives.
The document summarizes a proposed asynchronous learning module called the Critically Studying Information (CSI) Boot Camp that aims to teach students how to critically evaluate information from web pages. It found students lacked skills in critically assessing validity of online sources. The module uses scenario-based activities and external websites for students to apply evaluation criteria from an investigative tool. Formative feedback and a summative assessment showed most students gained relevant knowledge and strategies, though some suggested improvements like reducing text on screens.
User Experience Design Fundamentals - Part 2: Talking with UsersLaura B
#2 in a 3-part series on UX Fundamentals: Talking with Users
Understand why you should talk to users to uncover, validate and/or understand their goals.
Learn how and when to talk with your users:
User research methods
Planning
Best practices for interviews
Get the most out of getting out of the buildingTodd Warren
This document discusses different types of user research techniques and provides guidance on conducting contextual design interviews. It outlines three main types of user research techniques: generative, evolutionary, and quantitative. Contextual design interviews are recommended for generating designs and finding latent needs. The document provides details on how to plan and conduct contextual design interviews, including defining the focus, selecting subjects, observing their work, gathering artifacts, and debriefing the interview with the team. It emphasizes watching users rather than asking questions and capturing a narrative of their workflow. The debrief involves consolidating facts, sequences, and work models using an affinity diagram technique to group findings across multiple interviews.
This document summarizes the key points in a discussion about web-scale discovery tools. It notes that integrated library systems are no longer fully integrated and libraries manage digital materials separately from print in inefficient workflows. It also notes that 0% of users start on a library website so discovery needs to be available elsewhere. Fulfillment of requests is as important as discovery. While some argue broad searches are unnecessary or that aggregated indexes are opaque, the document counters that discovery is only as good as its coverage and users generally do not care about the details of the search mechanisms as long as they are easy to use.
Ryan Buller from the University of Denver presented on simplifying emergency training for library staff. He discussed identifying the different audiences that would need training, such as librarians, full-time staff, part-time staff, student workers, and volunteers. Topics that would need to be addressed in the training were identified, such as what areas staff were unsure of and what administration was concerned about. Buller recommended using the library's existing emergency documentation as the framework for the training. He also discussed assessing what parts of the training worked well and what needed improvement.
This document provides guidance on starting and maintaining a successful company blog. It recommends focusing on education, entertainment and information rather than promotion. Key aspects to plan include the blog's purpose, target audience, topics, primary writer and participation. It also discusses establishing tone, discipline, best practices, content ideas, guest blogging and practicing what you preach through regular writing. Tools like an editorial calendar can help manage the process. Workshops can train writers on guidelines, workflows and tone. The goal is to create engaging, valuable content that readers will want to consume.
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Budget Usability without a Usability Budget
1. Budget Usability
without a
Usability Budget
Suzanne Chapman
User Experience
Department
Julie Piacentine
Reference Department
Image by flickr user alancleaver_2000
3. “The purpose isn’t to
What is Budget prove anything; it’s to get
Usability? insights that enable you
to improve what you’re
building”
aka "discount” or “informal” or
"do it yourself"
– Steve Krug
It’s not just about the money…
It's also about the time and
effort.
It’s qualitative, informal, and
unscientific.
Our definition:
Anything that you can do with
low overhead that involves
users interacting with a site.
Image by flickr user sarabc
4. Image by flickr user electrofantastic
Why Use Budget
Methods?
• Quick answers to simple
questions
• Faster
• Easier
• Cheaper
• Targeted
• More staff participation
5. When to Use Budget Techniques?
When you just want a
quick reaction to
something.
• Link label
• Placement of
something
• Findability of
some piece of
content
• Attitude
towards a
design
• Do users get it?
Image by flickr user s2photo
6. How to Use Budget
Techniques?
• Early and often
• Alongside usage
statistics & user
feedback
• In conjunction (or in
preparation for)
larger evaluations
• With a grain of salt
Image by flickr user sergesegal
7. Participants
• Anywhere from 6-100+
• Where & how to find
participants:
o "in the wild" &
on-the-fly!
o links from website
o emails sent to
departments via
Subject Specialist
Librarians
• Incentives:
candy, MLibrary
gadgets, or a few "blue
bucks" each by flickr user faultypixel
Image
8. Lessons Learned & Tips
• Test the test. Time spent piloting the test is time well
spent.
• Articulate your expectations but be flexible.
o Just want general feedback? Ask an open question.
o Want to solve a specific problem? Ask a direct
question.
• Iterate. Know when to admit that something didn't work
well. Refine and repeat.
9.
10. Participatory Description:
Design X/O & Ideal Design
Actively involve users in
the design process.
(inspired by Nancy Foster)
11. Participatory Design
X/O Instructions:
1. Circle the things
you find useful
2. Put an X through
the things you
don't find useful
3. Add a note for
anything that's
missing
20. Description:
Card Sorting Did a combination of
sessions with individual
participants and groups.
158 Participants:
• 18 Undergrads & Grads
• 140 Library Staff
Materials Cost: $0 / $125 for
online tool.
Incentives Cost: $90
Ask users to sort a series of Set up time: ~3hrs
cards, each labeled with a piece Test time: ~2hrs
of content, into groups that make
sense to them. Analysis: >10hrs
21. Card Sorting
- Services/Departments/Libraries
Group paper card sort
26. Description:
• Print out web page
Guerrilla Testing • Approach someone “in
the wild” & ask if they
can spare 5 min.
• Ask 1-2 short questions
Participants:
• 20 undergrad/grad
Materials Cost: $0
Incentives Cost: $0
Set up time: ~2hrs
Quick and short answers to quick
and short questions. Five minutes Test time: ~2hrs
is our goal!
Analysis: ~4hrs
27. Guerrilla Testing
Contents:
• Removed/added links
Labels:
• “Quick Links” is good
• Some link labels revised
Location:
• Not good! Needs to be
more prominent
28. Description:
Online Guerrilla “Survey” distributed via
Testing Subject Specialist Librarians,
news items, and directly from
access system interface.
Participants:
• In progress
Materials Cost: $0*
Incentives Cost: $0
Set up time: ~1hr
Automated version of paper
guerrilla test to reach a larger Test time: 0
audience.
Analysis: ~1hrs
29. Where would you click to find more information about the 1st
item in8. Where would you click to go
the list?
directly to an article?
Traditionally most usability work done through this committee but recently created UX department will now also be focusing on this type of research.Nice to mention that UTF members volunteer and rarely have prior experience so budget techniques are easy to learn and easy to take back to their departments to use for other purposes!
This is OUR definition and it’s pretty loose.
Ken – maybe you want the slide to just say “Faster” and fill in the bits in parens?Faster (less time investment for prep)Easier (less time designing evaluations, cut out time-consuming things like recruiting participants)Cheaper (don’t need fancy software or facilities)More targeted (have a question, answer it directly)More staff (with less expertise) can take it on. (and maybe just as reliable results)Doing a couple of budget tests is better than doing nothing. The ramp up to doing formal testing can be prohibitive to actually getting it done at all.
[this seems better at end, but I like the idea of the last slide being the online guerrilla.]Good example would be to describe our first attempt at guerrilla:We were looking to relabel the link to our various delivery services… we asked 9 people what they’d call it and got 9 different answers. It was still interesting and useful but we had to redesign and redo the test to get a solid answer.
Suz introask how many people have done “formal” vs. “informal”
Search language
talk about how we analyzed data (user groups, sep out areas) to identify trends
Group Paper Card Sort w. Students 18 participants: undergrads, grad students (divided into 4 groups) Organized 84 cards representing half of this content Allowed us to see interaction among students, hear thought processes, and better understand confusing labels Individual Online Card Sort w. Staff Purchased license to OptimalSort allowing us to place in front of many individuals140 staff completed exercise Provided more data, but didn't expose the thought process
Exploring the results can be tricky Task Force also came up with "unified" categories, based on the categories the participants created, as well as the comments they made during the card sort. Several similarities between categories surfaced across the various participant groups performing the card sort, whether performing a paper sort or using the online tool. Both the similar groupings across participant groups and the "unified" categories the Task Force came up with were suggested as bases for further tests. Implementing changes will be a large-scale change that would add significant complexities for users and staff.
Exploring the results can be tricky Task Force also came up with "unified" categories, based on the categories the participants created, as well as the comments they made during the card sort. Several similarities between categories surfaced across the various participant groups performing the card sort, whether performing a paper sort or using the online tool. Both the similar groupings across participant groups and the "unified" categories the Task Force came up with were suggested as bases for further tests. Implementing changes will be a large-scale change that would add significant complexities for users and staff.
Dark spot:#29 Scholarly Publishing Office + #30 UM PressLight spot:#Asia Library (15) & Area Programs (13): mediumSerials & Microforms Services (41) & Shapiro Undergraduate Library (20) & Askwith Media Library (16) = med dark
Two Questions, One TestAdvantage: Made good use of participants’ timeDisadvantage: Spent more time analyzing results
URL of survey is at http://umichlib.qualtrics.com/SE/?SID=SV_3rZvKvGPvIkS1msStill need to set up a TinyURL. And add URL to this slide.
Set up that we want them to do a hands-on handoutsInstructionsAsk them to compare with neighborAsk to raise hands if they had identical marks as neighbor
Now, part 2InstructionsRaise hands if they marked the “Books” link (with screenshot)Those who didn’t, where did they click?-say something interesting about % who got it rightBroader discussion about applying this methodSo, what’s something on your library website that you think users might have a hard time finding?
Now, part 2InstructionsRaise hands if they marked the “Books” link (with screenshot)Those who didn’t, where did they click?-say something interesting about % who got it rightBroader discussion about applying this methodSo, what’s something on your library website that you think users might have a hard time finding?