Learn ways to use remote hosting, improve reporting and eliminate third-party software issues

1. Customer Testimonial
Stanly Regional Medical Center
Albemarle, N.C. • Paragon HIS
Brian Freeman
Vice President
of Operations
Jason Skeen
Director of
Information Systems
Stanly Regional Medical Center Looks to Reduce “Our doctors, nurses and other
Complexity with Paragon® HIS staff see the end product,
how easy it is to access patient
data and how natural the
workflow is. But on the IT side,
we really see and understand
how the single database takes
“When it came right down to it, Paragon and McKesson were complexity out of the system
a natural fit for what we were looking to do. Our clinicians and because everything is in one
front office staff are excited. Our IT department is excited. And our place.”
executives are excited to have a vendor who really cares about us.”
-Jason Skeen
-Brian Freeman

2. Remote Hosting, Improved
Reporting and Eliminating
Third-Party Software Promises
to Make Life Easier
Executives at Stanly Regional As the frustration mounted and
Medical Center had come to the Stanly executives considered
point of no return. The hospital the future, they recognized that
information system they had used eliminating complexity in the IT
since the early 1990s was showing environment would be the key to
its age. success. By doing so, they could
improve information access and
Perhaps most troubling, the hospital patient care while simultaneously
struggled to support an increasing reducing costs.
number of third-party add-on
products required to support real Reducing Complexity
business demands that were not In reality, no one was happy with
addressed by their aging hospital how complicated life had become
information system. Software to at Stanly. The hospital’s clinicians,
manage medication reconciliation as a matter of fact, had become
and medical necessity verification, especially vocal as they kept
At a Glance: for example, added unwanted demanding more simplicity. End
complexity and cost. users were frustrated by a system
that lacked the ease of use and
Organization “Every time there’s a workaround, intuitiveness that they had come
the staff member is using another to take for granted on their home
Stanly Regional Medical Center, piece of software. They are computers. They wanted a clinical
Albemarle, N. C pulling data out of one system, system that would be easy to use
manipulating it in another and and have a familiar Windows® feel.
- 119 beds potentially bringing it back
into the original system,” says “The doctors and nurses didn’t want
- 97 general acute beds, Brian Freeman, vice president of to have to remember how to use a
10 rehabilitation beds and operations. “Not only are there bunch of function keys, arrow keys
12 behavioral health beds inefficiencies and software costs, and all that. They wanted to jump
but we also then have to develop on a system that would be as easy
- Programs in cancer treatment, an interface. And, we are also to use as the Windows systems that
imaging, rehabilitation and creating another point in the process they had at home,” Freeman says.
women’s services that could fail—which introduces
even more complications.” Faced with all this frustration, Stanly
Critical Issues leaders decided they needed an
In addition, the hospital information entirely new approach. They opted
system (HIS) stored data in a manner to completely overhaul the hospital’s
- Clinician adoption of
information technology that made it particularly difficult to information technology platform
corral into a usable format. “For and set their sights on finding a
the most part, the data is all there new system that would significantly
- Information system complexity but everything’s got its own little remove complexity for all system
for users and IT staff
silo database which crosswalks or users at the 119-bed hospital.
communicates with each other,”
- Meeting meaningful use says Jason Skeen, director of After a formal, systematic search of
requirements information systems. “Reporting leading systems, Stanly executives
can be a real pain, particularly if you concluded that McKesson’s
- Costs associated with add want a customized report or you Paragon® HIS was the solution that
on systems need to pull data from a number of could achieve their objectives.
sources.”

3. Certainly, the new technology is More streamlined reporting is one
expected to bring a smile to the benefit that Stanly users expect to
faces of Stanly staff members. To enjoy from the get-go. “One thing
start, the Microsoft-based platform we heard about over and over “We expect to save more than
offers clinicians the user-friendliness again when we talked with existing half a million dollars per year
they longed for. Paragon customers was the ease in fees by eliminating nearly
of reporting,” says Skeen. “The
“When our physicians saw the data is much more accessible and 20 third-party solutions and
Paragon product they immediately departments are able to create and workarounds that are no
responded that it had the Windows run their own reports without IT longer necessary with Paragon
look and feel and the ease of involvement. That will make their
navigation they were looking for,” lives easier and help IT focus on in place.”
Freeman says. higher priority needs.”
-Jason Skeen
Stanly leaders decided to use Eliminating third-party solutions
McKesson’s managed services to also offers significant efficiency
remotely host the application and through workflow improvements.
further reduce complexity. “Having “By selecting McKesson, we were
McKesson host the system does partnering with a single vendor who
a number of things for us. First, could help us eliminate the need for
having our system maintained and a number of third-party solutions. In
managed offsite can offer a better fact, we expect to save more than
redundancy and recovery than half a million dollars per year in fees
we could alone,” Freeman says. by eliminating nearly 20 third-party
“Secondly, it frees up our IT staff to solutions and workarounds that are
work on other projects.” no longer necessary with Paragon in
place,” Skeen reports.
Improving Organizational
Efficiency “When it came right down to it,
With Paragon in place, Stanly Paragon and McKesson were a
leaders also will realize a number natural fit for what we were looking Paragon HIS
of efficiency improvements to do. Our clinicians and front office 5995 Winward Parkway
throughout the organization. In staff are excited. Our IT department
Alpharetta, GA 30005
addition to being easy to use, the is excited. And our executives are
single-database solution is easy to excited to have a vendor who really
maintain, according to Skeen. cares about us,” says Freeman. http://www.mckesson.com/paragon
“Our doctors, nurses and other staff
see the end product, how easy it
is to access patient data and how
natural the workflow is,” Skeen
says. “But on the IT side, we really
see and understand how the single Copyright © 2011 McKesson Corporation
and/or one of its subsidiaries. All rights
database takes complexity out of reserved. Paragon is a registered trademark
the system because everything is in of McKesson Corporation and/or one of
one place.” its subsidiaries. Microsoft and Windows
are registered trademarks of Microsoft
Corporation. All other product or company
names mentioned may be trademarks,
service marks or registered trademarks of
their respective companies. PRT464-05/11