How to increase healthcare efficiency with Dell\'s Mobile Clinical Computing solution

1. Healthcare facility in
Italy reduces energy use
by around 10 per cent, • Data consolidation and management
• Green efficiency
enabling mobile healthcare • Mobility
• Virtualization
“Staff will be able to use
the Dell Latitude laptops
to work from patients’
bedsides. They will
assess treatments more
effectively by having
instant access to patient
information during
examinations.”
Francesco Camisa, Deputy General
Managing Director, Policlinico San Marco
Customer profile
Company: Policlinico San Marco
Industry: Healthcare
Country: Italy
Founded: 1957 Benefits
Employees: 200 • torage productivity increases by
S
Website: www.policlinicosanmarco.it approximately 50 per cent with
virtualization
• T consolidates server environment by
I
Business need
around 30 per cent
Policlinico San Marco wanted to increase healthcare efficiency and roll
out new clients at Campolongo Hospital to enable mobile access to • nergy use lowered by around 10 per
E
patient data. cent with blade servers
• anagement simplified as server
M
Solution cabling is reduced by approximately
The organisation deployed virtualized Dell™ blade servers with Intel® 60 per cent
Xeon® processors and Dell EqualLogic storage. It also rolled out with
• atients gain better services due
P
Dell OptiPlex™ and Dell Latitude™ clients to deliver more efficient,
mobile patient care. to high-performance desktops
and laptops

2. Policlinico San Marco, headquartered in Veneto
in northern Italy, runs healthcare and outpatient
facilities that provide a wide range of medical
care. Services – covering diagnosis, treatment and
rehabilitation – are delivered by specialist healthcare
workers, who are experts in their respective fields.
The organisation operates in a highly competitive
industry, where the cost of patient services is
carefully controlled by the Italian government.
The firm’s strategy is to provide we have direct contact so that any
better patient services through IT, questions are quickly answered and
using solutions to digitise patient deployments stay on schedule,” he
information and enable mobile says.
healthcare. As part of a company-
“With Dell PowerEdge wide programme, it wanted to Design phase is simplified thanks
blade servers, we virtualize storage and increase server to enhanced collaboration
capacity at its Campolongo Hospital Camisa discussed his plans at one of his
consolidated our in Eboli, southern Italy. The existing regular meetings with his Dell account
environment by rack servers – which were virtualized manager. “It wasn’t long before we had
using Red Hat Enterprise Virtualization a comprehensive design for the new
around 30 per cent. software – couldn’t support infrastructure,” says Camisa. “Our IT
And, by choosing continued data growth. Plus, its fibre- team prepared a list of solutions and
channel based storage area network
power-efficient servers, (SAN) was becoming more time-
we have reduced consuming and complex to manage.
The organisation also wanted to roll
energy use by around out new desktops and laptops to give
Technology in practice
10 per cent.” healthcare workers easier access Services
to patient information. Francesco
Francesco Camisa, Deputy General Dell Support Services
Camisa, Deputy General Managing – Dell ProSupport
Managing Director, Policlinico
San Marco Director at Policlinico San Marco,
– Mission Critical
says: “In line with our strategy for
– Next Business Day Onsite
better patient services, we planned to
Service
enhance IT at Campolongo Hospital.
We wanted to become more efficient Hardware
and improve healthcare.” Dell™ PowerEdge™ M610 blade
servers with Intel® Xeon®
Customer gains tried-and-tested processors 5530
virtualized solutions
Dell PowerEdge M1000e modular
Policlinico San Marco spoke to
blade enclosure
Dell about increasing datacentre
efficiency, as well as deploying Dell EqualLogic PS6000E storage
desktop and laptop solutions at the area network
hospital. “We have a long-standing Dell Latitude™ E6400 laptops
relationship with Dell, which helped featuring Intel® Core™ i5-560
us successfully virtualize solutions at processors
our other locations,” says Camisa. The
Dell OptiPlex™ 980 desktops with
Deputy General Managing Director
Intel Core i5-650 processors
appreciates the direct relationship
that the organisation has with the IT
solutions provider. “Intermediaries
simply add a layer of complexity to
projects, causing delays. With Dell,

3. presented it to Dell.” Next, a team of According to the IT team’s estimates,
Dell technicians reviewed the proposed the storage solution will meet the
list and confirmed the solution − which healthcare facility’s requirements
included storage, servers, desktops and for the next few years. However,
laptops − would be fit for purpose. “I had when the organisation needs more
“In line with our strategy
complete confidence in our solution capacity, it can simply add another for better patient
because it was based on the expertise of Dell EqualLogic SAN to the solution.
our IT team and had the backing of Dell’s Camisa says: “Because of the Dell
services, we planned
consultants,” says Camisa. EqualLogic modular design, we to enhance IT at
have gained highly scalable storage,
Storage productivity increases promoting healthcare efficiency.” The
Campolongo Hospital.
by around 50 per cent with team also uses its Dell EqualLogic SAN We wanted to become
virtualized solution for data snapshots as part of its
From this point, things moved quickly. overall backing up process.
more efficient and
Dell delivered a Dell EqualLogic “Our Dell EqualLogic storage is improve healthcare.”
PS6000E storage area network to the more cost effective than other
Francesco Camisa, Deputy General
Campolongo Hospital site, and the in- SAN solutions. The built-in storage
Managing Director, Policlinico
house IT team got ready to replace the features enable snapshots straight San Marco
existing SAN with the Dell EqualLogic out of the box,” he says.
solution. Camisa says: “In a hospital
environment where access to patient Energy consumption lowered
data is vital, we couldn’t afford delays by around 10 per cent with
or downtime. That’s why the simplicity blade servers
of the Dell EqualLogic SAN was so Next, the IT team consolidated the
important – it meant we could deploy server environment – ensuring
the solution quickly.” The team was lower energy consumption and
able to virtualize storage immediately greater capacity – by replacing its
using the device’s built-in virtualization virtualized rack servers with five
features. virtualized Dell™ PowerEdge™ M610
blade servers, featuring Intel® Xeon®
Camisa adds: “The great advantage
processors 5530. The blade servers
of the Dell EqualLogic SAN is its
are also running Red Hat Enterprise
simplicity. We had our array up and
Virtualization software. “With Dell
running in minutes.”
PowerEdge blade servers, we
IT personnel can now dynamically consolidated our environment by
scale virtual pools of storage to around 30 per cent,” says Camisa.
meet constant increases in demand. “And, by choosing power-efficient
“The Dell EqualLogic virtualized servers, we have reduced energy use
storage solution has improved by around 10 per cent.”
our productivity by around 80 per
The IT infrastructure at Campolongo
cent,” comments Camisa. “This
Hospital can continue to support
compensates for our increasing
expansion due to the blade servers’
workloads, and allows the business to
increased capacity. There are
grow without expanding the IT team.”
around 20 virtual machines running
on the blade servers, delivering

4. multiple open-source applications, offices, taking advantage of the good life – so they can move around the
including the picture archiving and performance and small design. “Space hospital treating patients throughout
communications system (PACS). “We is at a premium at the hospital,” says their shifts.” In addition, the Dell
are using just 20 per cent of the Dell Camisa. “We chose Dell OptiPlex Control Point Connection Manager
blade servers’ power, so we have 980 desktops with Intel Core i5-650 enables fast and easy connectivity.
plenty of capacity for new services to processors because they deliver high “Employees can focus on their work
deliver better healthcare,” says Camisa. performance and energy efficiency instead of worrying about accessing
from a relatively small footprint.” the network,” adds Camisa.
Simplified management and Furthermore, the desktops make very
server cabling is reduced by little noise, so they’re ideal for shared Smoother maintenance processes
around 60 per cent work environments. Camisa adds: thanks to expert support
The healthcare facility can easily “The processing performance of the Apart from the performance of Dell
scale the server environment owing Dell OptiPlex desktop also ensures solutions, Policlinico selects Dell
to the design of its Dell PowerEdge that personnel can quickly access because of the Support services. The
M1000e modular blade enclosure. patient data and see scans and images organisation chose Dell ProSupport
The enclosure can host up to 16 Dell in detail, helping improve treatment.” Mission Critical with four-hour onsite
PowerEdge M610 blade servers with support for its virtualized solution and
Intel Xeon processors 5530, giving the Mobile laptops deliver instant Next Business Day Onsite Service for
hospital space for 11 more machines. access to patient information its desktops and laptops. Camisa says:
“We can scale this environment during examinations “One of the reasons for standardising
incredibly quickly,” says Camisa. “We The deployment of Dell Latitude™ on Dell was Dell ProSupport. It’s a
have decreased deployment time E6400 laptops featuring Intel® Core™ good service with which to work –
from hours to minutes with our Dell i5-560 processors is going to have responsive, reliable and staffed by
blade servers.” a major impact on service delivery. experts.” Policlinico San Marco’s IT
Around 30 members of staff will personnel can rely on the next-day
According to Camisa, IT personnel
receive Dell laptops, but this number support from Dell and often speak
have also reduced cabling by
will increase once the healthcare to its technicians before completing
adopting a blade server solution. With
facility has finished installing its Wi-Fi important maintenance operations.
less cabling, there are fewer failure
network. “Staff will be able to use the “We turned to Dell ProSupport when
points and resolving issues is much
Dell Latitude laptops to work from we upgraded the firmware on our Dell
quicker. He says: “Our Dell PowerEdge
patients’ bedsides. They will assess EqualLogic SAN. There seemed to be
M1000e modular blade enclosure
treatments more effectively by having a problem and we needed assistance,”
has simplified server management
instant access to patient information says Camisa. “With the help of Dell
because it has reduced cabling by
during examinations,” says Camisa. ProSupport, we clarified the upgrade
approximately 60 per cent.”
process and completed the operation
Mobile healthcare through without any loss of data. This
Improved patient services
extended battery life and highlighted the value of the service.”
with high-performance
simple connectivity
desktops and laptops
Connectivity and battery life are two
With Dell desktops and laptops,
of the most outstanding features on
hospital personnel can deliver For more information go to:
the Dell Latitude laptops. Camisa says:
more effective healthcare services dell.com/casestudies/emea
“With our Dell Latitude E6400 laptops
to patients. Many are using Dell
featuring Intel Core i5-560 processors,
OptiPlex™ 980 desktops with Intel®
healthcare personnel get great battery
Core™ i5-650 processors in their
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Reference number: 10007794