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Standard iSites Migration
FAS IT Stakeholders Meeting
October 26, 2015
The value of iSites
Course iSites are typically recreated each
year. Not so with standard iSites.
iSites are important administrative tools,
used for:
• Public facing communication
• Administrative functions
• Private collaborations
• And so on – iSites can do everything!
But the iSites platform is built on old
technology and is no longer sustainable.
2
What does this mean for you?
Migrating your iSite is not always a simple process. It
might require you to:
• Review and confirm your business requirements
• Find a platform that meets those requirements
• Check that you have access to that platform
• Learn how to use the new platform
• Get buy-in from your stakeholders
• Inventory your site
• Migrate navigation, content, images, video and files
• Launch a new site, with a new domain name
But we are here to help.
3
It’s not just retiring the platform
4
We are working towards these outcomes:
• Sustainable web platforms that meet key
website owner needs
• Improved overall user experiences
• Strategic solutions to issues identified
during discovery process
• Comprehensive, accurate reporting
• Repository of website data for future
• Informed and satisfied customers
• Retirement of the iSites platform
We have a process
5
With over 1100 iSites in FAS and no easy way to identify the owners or their
department, we have to be efficient. Our process is:
• Empty sites - Make Inactive
• Affiliation – Match administrators to departments using Midas
• Liaisons – Find someone to help manage the iSites in departments
• Emails – Send to liaisons with list of iSites and status updates
• Survey – Collect metadata for each iSite that will migrate to other platforms
• Support – Partner with you to help with migrations
• Tracking – Update iSite status in Salesforce
We planned on two phases
The plan:
• Phase One – FY15
– Identify all iSites that will NOT migrate
and retire them (make them inactive)
• Phase Two – FY16
– Migrate all remaining iSites to a new
platform
The reality:
– It’s not that simple…
6
Web platforms - not available to everyone
• OpenScholar – anyone with a Harvard ID
• Harvard Wikis –anyone with a Harvard ID
• Harvard Blog – academic content only
• Harvard SharePoint – for CA, HDS, HSPH, FAS,
GSE, GSD, and Radcliffe
• Harvard Google Sites – for FAS
• Harvard Qualtrics –anyone with a Harvard ID
except HMS, Dental, and HBS
• Canvas –informal learning experiences only
7
There are feature gaps
Retiring the iSites platform leaves some gaps in our
web service delivery, especially around:
– Permissions
– Signup tools
– Granular access
– Video publishing
This process has also raised other issues:
– Accessibility standards
– Confidentiality (Level 3) standards
– Collecting metadata for tracking and reporting
– Redirects and domain naming processes
– Replacing applications
8
Any room on your roadmap?
We are talking to other teams in HUIT about:
– A central permission management system to replace the current
iCommons API
– A video solution that will meet the needs of non-course websites
– Accessibility compliance for web platforms to the WCAG 2 AA standard
– Confidentiality (Level 3) compliance for web platforms
– An archive solution for those iSites that require retention or preservation
– A redirect and domain naming solution for iSites that have migrated to
other platforms
– A signup tool for recurring events
9
FAS iSites – where are we now?
10
Remaining iSites ownership
11
12
Remaining iSites Ownership
Remaining iSites permission needs - FAS
13
Website with Salesforce dashboard
14
The good news is…
15
• HLS has retired or migrated 97% (272/281)
• HKS has retired or migrated 90% (146/162)
• CA has retired or migrated 90% (934/1,039)
• HSPH has retired or migrated 82% (494/604)
• HUIT has retired or migrated 85% (470/553)
• GSD has retired or migrated 81% (175/215)
• HDS has retired or migrated 76% (66/87)
• GSE has retired or migrated 74% (743/999)
• FAS has retired or migrated 71% (849/1,196)
• DCE has retired or migrated 13% (13/104)
But we still have a long way to go…1,145 iSites
16
We will continue to plan, adjust, communicate, partner, and push until we get
there.
Thank You!
17
Please contact me at kathleen_stuart@harvard.edu or visit our website
http://standardisites.harvard.edu for more information. You can see
progress reports from other schools at
http://standardisites.harvard.edu/dashboard.
If you have an iSite and want help with your next steps:
• Submit a ticket to ithelp@harvard.edu or
• Complete the form on our website
http://standardisites.harvard.edu/support-form or
• Contact your IT support team at your school or department or
• Contact me directly

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Standard i sites migration

  • 1. Standard iSites Migration FAS IT Stakeholders Meeting October 26, 2015
  • 2. The value of iSites Course iSites are typically recreated each year. Not so with standard iSites. iSites are important administrative tools, used for: • Public facing communication • Administrative functions • Private collaborations • And so on – iSites can do everything! But the iSites platform is built on old technology and is no longer sustainable. 2
  • 3. What does this mean for you? Migrating your iSite is not always a simple process. It might require you to: • Review and confirm your business requirements • Find a platform that meets those requirements • Check that you have access to that platform • Learn how to use the new platform • Get buy-in from your stakeholders • Inventory your site • Migrate navigation, content, images, video and files • Launch a new site, with a new domain name But we are here to help. 3
  • 4. It’s not just retiring the platform 4 We are working towards these outcomes: • Sustainable web platforms that meet key website owner needs • Improved overall user experiences • Strategic solutions to issues identified during discovery process • Comprehensive, accurate reporting • Repository of website data for future • Informed and satisfied customers • Retirement of the iSites platform
  • 5. We have a process 5 With over 1100 iSites in FAS and no easy way to identify the owners or their department, we have to be efficient. Our process is: • Empty sites - Make Inactive • Affiliation – Match administrators to departments using Midas • Liaisons – Find someone to help manage the iSites in departments • Emails – Send to liaisons with list of iSites and status updates • Survey – Collect metadata for each iSite that will migrate to other platforms • Support – Partner with you to help with migrations • Tracking – Update iSite status in Salesforce
  • 6. We planned on two phases The plan: • Phase One – FY15 – Identify all iSites that will NOT migrate and retire them (make them inactive) • Phase Two – FY16 – Migrate all remaining iSites to a new platform The reality: – It’s not that simple… 6
  • 7. Web platforms - not available to everyone • OpenScholar – anyone with a Harvard ID • Harvard Wikis –anyone with a Harvard ID • Harvard Blog – academic content only • Harvard SharePoint – for CA, HDS, HSPH, FAS, GSE, GSD, and Radcliffe • Harvard Google Sites – for FAS • Harvard Qualtrics –anyone with a Harvard ID except HMS, Dental, and HBS • Canvas –informal learning experiences only 7
  • 8. There are feature gaps Retiring the iSites platform leaves some gaps in our web service delivery, especially around: – Permissions – Signup tools – Granular access – Video publishing This process has also raised other issues: – Accessibility standards – Confidentiality (Level 3) standards – Collecting metadata for tracking and reporting – Redirects and domain naming processes – Replacing applications 8
  • 9. Any room on your roadmap? We are talking to other teams in HUIT about: – A central permission management system to replace the current iCommons API – A video solution that will meet the needs of non-course websites – Accessibility compliance for web platforms to the WCAG 2 AA standard – Confidentiality (Level 3) compliance for web platforms – An archive solution for those iSites that require retention or preservation – A redirect and domain naming solution for iSites that have migrated to other platforms – A signup tool for recurring events 9
  • 10. FAS iSites – where are we now? 10
  • 13. Remaining iSites permission needs - FAS 13
  • 14. Website with Salesforce dashboard 14
  • 15. The good news is… 15 • HLS has retired or migrated 97% (272/281) • HKS has retired or migrated 90% (146/162) • CA has retired or migrated 90% (934/1,039) • HSPH has retired or migrated 82% (494/604) • HUIT has retired or migrated 85% (470/553) • GSD has retired or migrated 81% (175/215) • HDS has retired or migrated 76% (66/87) • GSE has retired or migrated 74% (743/999) • FAS has retired or migrated 71% (849/1,196) • DCE has retired or migrated 13% (13/104)
  • 16. But we still have a long way to go…1,145 iSites 16 We will continue to plan, adjust, communicate, partner, and push until we get there.
  • 17. Thank You! 17 Please contact me at kathleen_stuart@harvard.edu or visit our website http://standardisites.harvard.edu for more information. You can see progress reports from other schools at http://standardisites.harvard.edu/dashboard. If you have an iSite and want help with your next steps: • Submit a ticket to ithelp@harvard.edu or • Complete the form on our website http://standardisites.harvard.edu/support-form or • Contact your IT support team at your school or department or • Contact me directly