SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
5 Keys to Better than Best Customer Service - Telephone Skills and EtiquetteAndre Hannemann Harris
5 Keys - Telephone Skills and Etiquette
1. Provide a Warm Welcome
2. Connect with Your Customer
3. Understand Customer Needs and Priorities
4. Take Action
5. Deliver a Memorable Close
This document contains useful phrases for telephoning in English as well as the NATO phonetic alphabet.
Read the Berlitz Tip about "How to start an English conversation on the phone" here: http://www.berlitz.com/Press/Berlitz-Tips/How-to-start-an-English-conversation-on-the-phone/231/
SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
5 Keys to Better than Best Customer Service - Telephone Skills and EtiquetteAndre Hannemann Harris
5 Keys - Telephone Skills and Etiquette
1. Provide a Warm Welcome
2. Connect with Your Customer
3. Understand Customer Needs and Priorities
4. Take Action
5. Deliver a Memorable Close
This document contains useful phrases for telephoning in English as well as the NATO phonetic alphabet.
Read the Berlitz Tip about "How to start an English conversation on the phone" here: http://www.berlitz.com/Press/Berlitz-Tips/How-to-start-an-English-conversation-on-the-phone/231/
This is a Training PowerPoint I created for effective telephone skills. I created this document in an Advanced Public Speaking course focused on training.
Basic phrases for business negotiation in English.
Read the Berlitz Tip about "How to negotiate in English" here: http://www.berlitz.com/berlitz-tips/How-to-negotiate-in-English/235/