Sprinklr and Salesforce's social media platforms were compared based on reviews. 93% of customers evaluating both chose Sprinklr over Salesforce. Reviews noted a lack of social channels and integration between Salesforce's Radian6 and Social Studio. Analytics were also reported as lacking for Salesforce's Buddy Media compared to other vendors. A Forrester report found Salesforce's platforms like Buddy Media and Radian6 were not fully integrated, while listing Sprinklr as having the most powerful technology.