6 individuals railed around Taylor & prominent in
scientific management
1860 - 1939
Bor n in Nor way
Pr ofile

Hor ten Technical School
1881 emigr ated to Amer ica
a mathematical genius
appr enticeship as a machinist in Horten Navy Yar d
chief machine designer at William Seller s
Company of Philadelphia

Car eer

instr uctor at Ethical Cultur e Day School
in New Yor k City
joined Taylor in Betlehem
lectur er on scientific management at
Univer sity of Chicago (1914-1916) and
Har var d (1911-1916 and 1919-1922)

The M ost Orthodox : Carl Barth
Lenny Mar tini - 29006014

Part II The Scientific M anagement Era
Ch. 8 - Spreading The Gospel of Efficiency

Tabor Manufactur ing Company

Henr y Gantt began under Taylor 's guidance, contr ibuted significantly,
developed some notions in his later year s
Gilbr eth added motion study, study of fatigue, emphasized study of
psychology of scientific management

solution : a combination of a cr ude or embr yonic
logar ithmic slide r ule & set of table that allowed
instant solution for any machine feed & speed pr oblem

help Henr y L. Gannt with speed & feed
pr oblems at Betlehem

Car l Bar th as a faithful executioner of Taylor's Or thodoxy

Pr ojects

assisted Taylor in fir st installation of
scientific management

Link-Belt Company
Fair bank Scale
Yale and Towne

Summary

Water town Ar senal

Har r ington Emer son polished notion of efficiency, developed gener al staff concept

assisted Geor ge Babcock installing scientific management in
Fr anklin Motor Car Company (1908 - 1912)

Mor r is Cooke br ought scientific management to educational & municipal or ganizations
1872-1960

basic for moving assembly line
better ment in the company : higher pr oduction r ate, higher
wages, less labor tur nover and higher pr ofit

gained mechanical engineer ing degr ee fr om Leigh Univer sity (1895)
1861-1919

1911 : dir ector of public wor ks in gover nment of Philadelphia

bor n in Mar yland

1916 : opened consulting fir m
contr ibuted to War Depar tment dur ing WW I

gr aduated with distinction fr om John
Hopkins Univer sity in 1880

Pr ofile & Car eer

adviser of pr esident of Amer ican Feder ation of Labor
Pr ofile

adviser of pr esident of Amer ican Feder ation of Labor
administr ator of the Rur al Electr ification Administr ation

vice pr esident of ASME in 1914

adviser for Pr esident Har r y S. Tr uman

patented mor e than a dozen inventions

extending gospel of efficiency to educational & municipal or ganization

lectur er at Stevens, Columbia, Har var d and Yale

economic study of administr ation in educational or ganizations : Car negie Foundation

teacher of natur al science & mechanics
at McDonagh (1880-1883)

measur e the cost of input effor ts & r esulting output in teaching & r esear ch
inbr eeding
management pr actices in education wer e wor se than industr ial pr actice

assistant in engineer ing depar tment of
Midvale Steel Company in 1887

his findings

committee management was a cur se
Car eer

depar tments enjoyed excessive autonomy
seeds of SKS system

gained mechanical engineer ing degr ee
fr om Stevens Institute of Technology
(1886-1887)
published over 150, including 3 major books

New Yor k State Power Author ity

a studen t h our

The Gospel in NonIndustrial
Organization : M orris Cooke

life tenur e for pr ofessor s should be scr apped & unfit teacher s r etir ed

joined Taylor at Midvale
super intendent at Simonds Rolling
Machine Company
joined Taylor again at Betlehem Steel
consultant of Industr ial Engineer ing after
1901, ser ved mor e than 50 clients

pr ofessor should spend mor e time in teaching & r esear ch
administr ation handled by specialist

mutually inter est between labor & management

r ecommendations

assistant should be used mor e widely

scientific selection of wor ker s

pr ofessional pay should based on mer it not longevity
Concepts

salar y incr eased should be based on mer it or efficiency
cost of teaching & r esear ch should be mor e closely contr olled by the
central administration

incentive r ate to stimulate per for mance
detail instr uction on wor k
efficient utilization of labor thr ough
scientific investigation

saved gar bage-collection costs

har monious cooper ation between labor & management

r eduction in utility r ates

incentive system

organized labor as antagonist

fir ed inefficient wor ker s
established pension & benefit funds

The Task & Bonus System

contr ibution to municipal of Philadelphia

bonus if wor ker completed job in the
allowed time or less

opened channels of communication for wor ker s & manager s
wr ote Our Cities Aw ake

adapted idea of E.P. Ear le to give bonus
for fir st-line super visor

task & bonus system

concept of par ticipation in management decision making

shift r ole of first-line super visor fr om
dr iver to a teacher and helper for
subor dinate

concept of a dministrative leadership
develop har monious cooper ation between labor & management

ear ly landmar k of human behavior thought
1853-1931

encounter ed r esistance fr om the super visor

Spreading The
Gospel of Efficiency

educated in Eur ope
wor ked at Bur lington Railr oad

did scientific investigation of the task, analysis and study of time and
motions, standar dization of conditions, winning wor ker cooper ation

consultant to the Atchison, Topeka & Santa Fe Railr oad

unsuppor ted management & str ike by wor ker s

case of Sayles Bleacher ies

r equir e intensive tr aining & development of
employees as par t of his consulting wor k

founder of Emer son Consultant
Pr ofile & Car eer

testified on Taylor 's system & other efficiency systems

habits of industr y : mor e involvement of super visor
in incr easing wor ker 's skill and knowledge

exper t in Hoover Committee
published Elimin ation of Waste in I n dustry

industr iousness & cooper ation, would facilitate the
acquisition of other knowledge

The M ost Unorthodox : H.L. Gantt

found Efficien cy Society (1912)

policy of the futur e will be to teach & lead

for ming Association of Con sultin g Man agemen t Engineers

The Habits of Industr y

Th e High Priest of Efficiency
installed better methods & equipment
centr alized the manufactur e of mater ial & tools

1904

habit to be taught to wor ker s is doing pr omptly & to
the best of his ability the wor k set befor e him
pr ide that comes fr om quality & quantity of wor k

Contr ibution

management have to cr eate pr oper atmospher e of
cooper ation with and confidence in the employees

individual r ewar d system

inefficiency found in r ailr oad, manufactur ing, agr icultur e & education

lower cost & gr eater pr oductivity for the employer

Ideas

har monious cooper ation between labor &
management ar e vital to success

one of the gr eatest pr oblems was the lack of or ganization

fixing of habits of industr y thr ough hor izontal bar s

gener al staff

illustr ating the pr ogr ess of wor ker towar d meeting the task standar d

each subject vital to militar y effor ts was studied to per fection by a
separ ate staff specialist

gr aph r ecor d and help decide who get and not get the bonus

the specialists for med a supr eme gener al staff to advise the commander
plan, dir ect, and advise ever ything about well-being of employees
advise str uctur e, machines, tools, equipment

management can pinpoint deficiencies & pr ovide
feedback to the wor ker s

Line & Staff Or ganization

char ting for getting better per for mance

4 subgr ouping

pur chase & handling of mater ials

daily pr oduction balance

Efficiency Through Organization :
Harrington Emerson

make standar ds, r ecor ds, and accounting
super vision & author ity left to the line, basis on planning, advice by staff

other implementations

not using ter m objectives

expense of idle machiner y

Gr aphic Aids to Management

cost accounting

case at Fr ankford Ar senal

r atio of standar ds divided by actual cost
20% bonus for 100% efficiency

cost contr ol
quantity of wor k per machine

advantage : special knowledge, facilitated coor dination without splitting chain of command
distinct histor ical & planned cost accounting

higher wages, incr eased skill, gr eater pleasur e & pr ide for wor ker s

impact

waste&efficiency as the evils of US industr ial system

Gener al William Cr ozier developed pr ogr ess &
per for mance char ts

incentive system

scheduling pr oblems
case at Depar tment of Ar my dur ing WW I

1. clear ly defines ideal

seeds of CBHRM

3. competen t counsel

foundation of other 11 pr inciples

management can take cor r ective actions befor e completion date
1-5 , concer ned with people

ear ned him Distinguished Ser vice Medal fr om the gover nment
Wallace Clar k popular ized idea of Gantt Char t

4. discipline

management establish system of justice & fair ness in all dealings with wor ker s

management lack of infor mation to contr ol &
coor dinate pr ivate contr actor s
Gantt's solution : bar char t of planning & contr olling wor k

2. common sense

5. fair deal

basic for moder n for m of PERT

infor mation & accounting system

6. r eliable, immediate, accur ate & per manent r ecor ds
planning & r outing of wor k
methods & time for task

Pr inciples of Efficiency

based on fact
Leader ship concept

12 Prin ciples of Efficien cy

inspir e fr om Char les Fer guson
1916 : New Machine

8. standar ds & schedule
9. standar dized condition

influenced by wor ld events
business leader s had alr eady emphasized pr ofits,
sought monopolies, and for gotten to give ser vice to
the community

11. wr itten standar d pr actice instr uctions
the incentive plan

acquir e political and economic power
engineer s would for m ar istocr acy of the capable

Gantt : The Later Year s

6-12 , concer ned with methods, institutions & systems

10. standar dized oper ations
seeds of SOP

industr ial engineer as leader
str essing pr oductive efficiency

7. dispatching

12. efficiency r ewar d

opinion

business system must accept its social r esponsibility
and devote itself to community ser vice
the engineer should be accor ded the economic leader ship

Pr ofile & Car eer

Fr ank Bunker Gilbr eth (1868-1924)
Lilian Moller Gilbr eth (1878-1972)

Systematizing the Constr uction Industr y
Extending Motion and Fatigue Study
par ticipated in coining the phr ase
"scientific management"

Partners for Life : The Gilbreths
Suppor t for The Scientific Management Movement

wr ote Pr imer of Scientific Management
pr ovide the philosophy & pr actice of
scientific management
for m Society to Pr omote the Science of Management
later become Taylor Society
time & motion study wer e fundamentally complementar y

The Psychology of Management
Other contr ibution of The Gilbr eth

8- Spreading Gospel of Efficiency - Lenny 29006014.mmap - 24/09/2006 -

Spreading Gospel of Efficiency

  • 1.
    6 individuals railedaround Taylor & prominent in scientific management 1860 - 1939 Bor n in Nor way Pr ofile Hor ten Technical School 1881 emigr ated to Amer ica a mathematical genius appr enticeship as a machinist in Horten Navy Yar d chief machine designer at William Seller s Company of Philadelphia Car eer instr uctor at Ethical Cultur e Day School in New Yor k City joined Taylor in Betlehem lectur er on scientific management at Univer sity of Chicago (1914-1916) and Har var d (1911-1916 and 1919-1922) The M ost Orthodox : Carl Barth Lenny Mar tini - 29006014 Part II The Scientific M anagement Era Ch. 8 - Spreading The Gospel of Efficiency Tabor Manufactur ing Company Henr y Gantt began under Taylor 's guidance, contr ibuted significantly, developed some notions in his later year s Gilbr eth added motion study, study of fatigue, emphasized study of psychology of scientific management solution : a combination of a cr ude or embr yonic logar ithmic slide r ule & set of table that allowed instant solution for any machine feed & speed pr oblem help Henr y L. Gannt with speed & feed pr oblems at Betlehem Car l Bar th as a faithful executioner of Taylor's Or thodoxy Pr ojects assisted Taylor in fir st installation of scientific management Link-Belt Company Fair bank Scale Yale and Towne Summary Water town Ar senal Har r ington Emer son polished notion of efficiency, developed gener al staff concept assisted Geor ge Babcock installing scientific management in Fr anklin Motor Car Company (1908 - 1912) Mor r is Cooke br ought scientific management to educational & municipal or ganizations 1872-1960 basic for moving assembly line better ment in the company : higher pr oduction r ate, higher wages, less labor tur nover and higher pr ofit gained mechanical engineer ing degr ee fr om Leigh Univer sity (1895) 1861-1919 1911 : dir ector of public wor ks in gover nment of Philadelphia bor n in Mar yland 1916 : opened consulting fir m contr ibuted to War Depar tment dur ing WW I gr aduated with distinction fr om John Hopkins Univer sity in 1880 Pr ofile & Car eer adviser of pr esident of Amer ican Feder ation of Labor Pr ofile adviser of pr esident of Amer ican Feder ation of Labor administr ator of the Rur al Electr ification Administr ation vice pr esident of ASME in 1914 adviser for Pr esident Har r y S. Tr uman patented mor e than a dozen inventions extending gospel of efficiency to educational & municipal or ganization lectur er at Stevens, Columbia, Har var d and Yale economic study of administr ation in educational or ganizations : Car negie Foundation teacher of natur al science & mechanics at McDonagh (1880-1883) measur e the cost of input effor ts & r esulting output in teaching & r esear ch inbr eeding management pr actices in education wer e wor se than industr ial pr actice assistant in engineer ing depar tment of Midvale Steel Company in 1887 his findings committee management was a cur se Car eer depar tments enjoyed excessive autonomy seeds of SKS system gained mechanical engineer ing degr ee fr om Stevens Institute of Technology (1886-1887) published over 150, including 3 major books New Yor k State Power Author ity a studen t h our The Gospel in NonIndustrial Organization : M orris Cooke life tenur e for pr ofessor s should be scr apped & unfit teacher s r etir ed joined Taylor at Midvale super intendent at Simonds Rolling Machine Company joined Taylor again at Betlehem Steel consultant of Industr ial Engineer ing after 1901, ser ved mor e than 50 clients pr ofessor should spend mor e time in teaching & r esear ch administr ation handled by specialist mutually inter est between labor & management r ecommendations assistant should be used mor e widely scientific selection of wor ker s pr ofessional pay should based on mer it not longevity Concepts salar y incr eased should be based on mer it or efficiency cost of teaching & r esear ch should be mor e closely contr olled by the central administration incentive r ate to stimulate per for mance detail instr uction on wor k efficient utilization of labor thr ough scientific investigation saved gar bage-collection costs har monious cooper ation between labor & management r eduction in utility r ates incentive system organized labor as antagonist fir ed inefficient wor ker s established pension & benefit funds The Task & Bonus System contr ibution to municipal of Philadelphia bonus if wor ker completed job in the allowed time or less opened channels of communication for wor ker s & manager s wr ote Our Cities Aw ake adapted idea of E.P. Ear le to give bonus for fir st-line super visor task & bonus system concept of par ticipation in management decision making shift r ole of first-line super visor fr om dr iver to a teacher and helper for subor dinate concept of a dministrative leadership develop har monious cooper ation between labor & management ear ly landmar k of human behavior thought 1853-1931 encounter ed r esistance fr om the super visor Spreading The Gospel of Efficiency educated in Eur ope wor ked at Bur lington Railr oad did scientific investigation of the task, analysis and study of time and motions, standar dization of conditions, winning wor ker cooper ation consultant to the Atchison, Topeka & Santa Fe Railr oad unsuppor ted management & str ike by wor ker s case of Sayles Bleacher ies r equir e intensive tr aining & development of employees as par t of his consulting wor k founder of Emer son Consultant Pr ofile & Car eer testified on Taylor 's system & other efficiency systems habits of industr y : mor e involvement of super visor in incr easing wor ker 's skill and knowledge exper t in Hoover Committee published Elimin ation of Waste in I n dustry industr iousness & cooper ation, would facilitate the acquisition of other knowledge The M ost Unorthodox : H.L. Gantt found Efficien cy Society (1912) policy of the futur e will be to teach & lead for ming Association of Con sultin g Man agemen t Engineers The Habits of Industr y Th e High Priest of Efficiency installed better methods & equipment centr alized the manufactur e of mater ial & tools 1904 habit to be taught to wor ker s is doing pr omptly & to the best of his ability the wor k set befor e him pr ide that comes fr om quality & quantity of wor k Contr ibution management have to cr eate pr oper atmospher e of cooper ation with and confidence in the employees individual r ewar d system inefficiency found in r ailr oad, manufactur ing, agr icultur e & education lower cost & gr eater pr oductivity for the employer Ideas har monious cooper ation between labor & management ar e vital to success one of the gr eatest pr oblems was the lack of or ganization fixing of habits of industr y thr ough hor izontal bar s gener al staff illustr ating the pr ogr ess of wor ker towar d meeting the task standar d each subject vital to militar y effor ts was studied to per fection by a separ ate staff specialist gr aph r ecor d and help decide who get and not get the bonus the specialists for med a supr eme gener al staff to advise the commander plan, dir ect, and advise ever ything about well-being of employees advise str uctur e, machines, tools, equipment management can pinpoint deficiencies & pr ovide feedback to the wor ker s Line & Staff Or ganization char ting for getting better per for mance 4 subgr ouping pur chase & handling of mater ials daily pr oduction balance Efficiency Through Organization : Harrington Emerson make standar ds, r ecor ds, and accounting super vision & author ity left to the line, basis on planning, advice by staff other implementations not using ter m objectives expense of idle machiner y Gr aphic Aids to Management cost accounting case at Fr ankford Ar senal r atio of standar ds divided by actual cost 20% bonus for 100% efficiency cost contr ol quantity of wor k per machine advantage : special knowledge, facilitated coor dination without splitting chain of command distinct histor ical & planned cost accounting higher wages, incr eased skill, gr eater pleasur e & pr ide for wor ker s impact waste&efficiency as the evils of US industr ial system Gener al William Cr ozier developed pr ogr ess & per for mance char ts incentive system scheduling pr oblems case at Depar tment of Ar my dur ing WW I 1. clear ly defines ideal seeds of CBHRM 3. competen t counsel foundation of other 11 pr inciples management can take cor r ective actions befor e completion date 1-5 , concer ned with people ear ned him Distinguished Ser vice Medal fr om the gover nment Wallace Clar k popular ized idea of Gantt Char t 4. discipline management establish system of justice & fair ness in all dealings with wor ker s management lack of infor mation to contr ol & coor dinate pr ivate contr actor s Gantt's solution : bar char t of planning & contr olling wor k 2. common sense 5. fair deal basic for moder n for m of PERT infor mation & accounting system 6. r eliable, immediate, accur ate & per manent r ecor ds planning & r outing of wor k methods & time for task Pr inciples of Efficiency based on fact Leader ship concept 12 Prin ciples of Efficien cy inspir e fr om Char les Fer guson 1916 : New Machine 8. standar ds & schedule 9. standar dized condition influenced by wor ld events business leader s had alr eady emphasized pr ofits, sought monopolies, and for gotten to give ser vice to the community 11. wr itten standar d pr actice instr uctions the incentive plan acquir e political and economic power engineer s would for m ar istocr acy of the capable Gantt : The Later Year s 6-12 , concer ned with methods, institutions & systems 10. standar dized oper ations seeds of SOP industr ial engineer as leader str essing pr oductive efficiency 7. dispatching 12. efficiency r ewar d opinion business system must accept its social r esponsibility and devote itself to community ser vice the engineer should be accor ded the economic leader ship Pr ofile & Car eer Fr ank Bunker Gilbr eth (1868-1924) Lilian Moller Gilbr eth (1878-1972) Systematizing the Constr uction Industr y Extending Motion and Fatigue Study par ticipated in coining the phr ase "scientific management" Partners for Life : The Gilbreths Suppor t for The Scientific Management Movement wr ote Pr imer of Scientific Management pr ovide the philosophy & pr actice of scientific management for m Society to Pr omote the Science of Management later become Taylor Society time & motion study wer e fundamentally complementar y The Psychology of Management Other contr ibution of The Gilbr eth 8- Spreading Gospel of Efficiency - Lenny 29006014.mmap - 24/09/2006 -