In this talk at SpeechTEK 2009 in New York City, Dan York, discussed:
As voice and self-service applications move increasingly into the cloud and to IP communications, what do you need to be concerned about with regard to the security of hosted solutions? If you grow to trust the cloud, how can you be sure it will be there for you? What protections can you put in place? What backup plans can you establish? What questions should you ask potential hosted/cloud vendors? In this session, security professional Dan York will walk you through the basic risk areas of voice-over-IP security, explain how those relate to both hosted and hybrid configurations and leave you with a concrete list of questions to consider in considering hosted/cloud options.
As you know we promoting the Open Source so in sequence now we have implemented the VOIP in college with the help of Open Source Softwares. You can also do this on your space. We personally ready to assist you.
respond_to :voice - the convergence of voice and web interfaces with Rails an...jpalley
Presented at RailsConf 2007, this presentation introduces the Telegraph plugin for briding Asterisk and Rails.
Telegraph brings the beauty of Rails programming to the VoIP world. It reshapes the mess of the Asterisk API into MVC cleanliness allowing the rapid development of Rails based voice and web applications.
As you know we promoting the Open Source so in sequence now we have implemented the VOIP in college with the help of Open Source Softwares. You can also do this on your space. We personally ready to assist you.
respond_to :voice - the convergence of voice and web interfaces with Rails an...jpalley
Presented at RailsConf 2007, this presentation introduces the Telegraph plugin for briding Asterisk and Rails.
Telegraph brings the beauty of Rails programming to the VoIP world. It reshapes the mess of the Asterisk API into MVC cleanliness allowing the rapid development of Rails based voice and web applications.
Microsoft Lync & Acme Packet Session Management SolutionsMUCUGL
Geraint Evans, a guest speaker from Acme Packet, presents on how Acme Packet achieves SIP session management within the SME up to carrier-grade environments.
Verimatrix - Multi-network Solutions in the Real World - CSTB 2012Verimatrix
Featured Speaker: Alexandre Guitine, Sr. Director, Russia/CIS and Eastern Europe.
Alexandre's presentation, “Converging IPTV & OTT: Creating a Multi-Network Security Solution,” focused on unifying the consumer’s multi-screen experience across networks and devices. Among the obstacles to overcome is the typical silo approach, with different security systems for different networks, making pay-TV operations cumbersome and expensive while confusing the consumers.
Based on his experience with advanced operator deployments, Alexandre presented an approach that addresses these problems through a unified multi-network security operation and transparent user experience, to the benefit of operators and consumers alike.
MAF ICIMS™ Monitoring, Analytics & Reporting for Microsoft Teams and UC - glo...MAF InfoCom
MAF ICIMS™ is a reporting and analytics solution for Unified Communication and Collaboration (UC&C) platforms and other data sources such as Session Border Controllers (SBC’s), Gateways, Trading Platforms, Turrents & Dealer Boards. It allows you to gain valuable business and technical insights through its reports, daily dashboards and historical trend monitors. Its flexible, user defined nature means you tell the software what you want to see instead of the software dictating to you what you will see.
Join us for an introductory webinar on VoIP and learn:
- The fundamental principles of VoIP including RTP and SIP
- What voice metrics to measure and why they matter
- The different methods to monitor and troubleshoot VoIP
Microsoft Lync & Acme Packet Session Management SolutionsMUCUGL
Geraint Evans, a guest speaker from Acme Packet, presents on how Acme Packet achieves SIP session management within the SME up to carrier-grade environments.
Verimatrix - Multi-network Solutions in the Real World - CSTB 2012Verimatrix
Featured Speaker: Alexandre Guitine, Sr. Director, Russia/CIS and Eastern Europe.
Alexandre's presentation, “Converging IPTV & OTT: Creating a Multi-Network Security Solution,” focused on unifying the consumer’s multi-screen experience across networks and devices. Among the obstacles to overcome is the typical silo approach, with different security systems for different networks, making pay-TV operations cumbersome and expensive while confusing the consumers.
Based on his experience with advanced operator deployments, Alexandre presented an approach that addresses these problems through a unified multi-network security operation and transparent user experience, to the benefit of operators and consumers alike.
MAF ICIMS™ Monitoring, Analytics & Reporting for Microsoft Teams and UC - glo...MAF InfoCom
MAF ICIMS™ is a reporting and analytics solution for Unified Communication and Collaboration (UC&C) platforms and other data sources such as Session Border Controllers (SBC’s), Gateways, Trading Platforms, Turrents & Dealer Boards. It allows you to gain valuable business and technical insights through its reports, daily dashboards and historical trend monitors. Its flexible, user defined nature means you tell the software what you want to see instead of the software dictating to you what you will see.
Join us for an introductory webinar on VoIP and learn:
- The fundamental principles of VoIP including RTP and SIP
- What voice metrics to measure and why they matter
- The different methods to monitor and troubleshoot VoIP
Web 2.0 and Enterprise Communications: Fad or the Future - VoiceCon SF 2009Voxeo Corp
http://blogs.voxeo.com/events/voicecon-san-francisco/
This presentation is one part of a 2-hour "deep dive" by Dan York and Irwin Lazar in to social media and web 2.0 in the enterprise. The abstract was:
-------
Improved collaboration is one of the key benefits of next-generation communications technology. The range of systems and tools available for next-gen collaboration is vast—from ad hoc, Web-based social networking to large enterprise platforms for information sharing, integrated with communications platforms. In this session, we’ll look at social networking and enterprise collaboration—where the two intersect, where they diverge, and what it means for the systems you’ll deploy to help your workers collaborate more effectively and securely.
openBoM presentation at Boston #Hardware #Startup meetup at BoltVC. OpenBoM is a new kind of BOM management tools. Allows to manage BOM and collaborated in engineering, manufacturing and supply chain.
At Voxeo's Customer Summit 2010, Matthew Bookspan, Director of Product Managment, explains why there is increased interest in using real-time text channels for communication such as texting/SMS, instant messaging (IM), Twitter and more. He goes on to explain how Voxeo's platform lets you build multi-channel applications and provides a demo.
More information at:
http://www.voxeo.com/
http://www.voxeo.com/summit2010
Developing Voice Applications in the CloudVoxeo Corp
Now that we can distribute computing across \"the cloud\", what does this mean for voice application developers? What kind of apps can you create in the cloud? How do you do it? What kind of clouds are out there? What do you need to worry about. A presentation by Dan York at the Communications Developer Conference / ITEXPO about developing voice applications \"in the cloud\" given on September 18, 2008
SIP Trunking & Security in an Enterprise NetworkDan York
How secure are your VoIP systems as you deploy SIP-based systems in an enterprise environment? In this slide deck presented by VOIPSA Best Practices Chair Dan York at the Ingate SIP Trunking Seminars at ITEXPO September 17, 2008, Dan York walks through the security issues related to VoIP (with a focus on SIP trunking), the tools out there to attack/test VoIP systems, best practices and resources. (An audio recording of this session was made and will be available.)
Hacking and Attacking VoIP Systems - What You Need To KnowDan York
Presentation by Dan York at AstriCon 2007 about how to secure VoIP systems with a focus on the Asterisk open source PBX. The presentation outlines the issues involved with VoIP security, the tools out there to attack/test VoIP systems, best practices to defend against attacks and ends with some specific security recommendations for Asterisk. Audio will soon be available at http://www.blueboxpodcast.com/ (and will be synced to this presentation).
Positive Hack Days. Gritsai. VOIP insecurities workshopPositive Hack Days
Участник получит представление об основе IP-телефонии, а также базовые навыки поиска уязвимостей на примере распространенных IP-PBX и абонентских устройств. Рассматриваются как типовые сетевые уязвимости, так и сложные случаи, обнаруживаемые в ходе анализа защищенности реальных сетей.
The Transmission Control Protocol (TCP) is used by the vast majority of applications to transport their data reliably across the Internet and in the cloud. TCP was designed in the 1970s and has slowly evolved since then. Today's networks are multipath: mobile devices have multiple wireless interfaces, datacenters have many redundant paths between servers, and multihoming has become the norm for big server farms. Meanwhile, TCP is essentially a single-path protocol: when a TCP connection is established, the connection is bound to the IP addresses of the two communicating hosts and these cannot change. Multipath TCP (MPTCP) is a major modification to TCP that allows multiple paths to be used simultaneously by a single transport connection. Multipath TCP circumvents the issues mentioned above and several others that affect TCP. The IETF is currently finalising the Multipath TCP RFC and an implementation in the Linux kernel is available today.
This tutorial will present in details the design of Multipath TCP and the role that it could play in cloud environments. We will start with a presentation of the current Internet landscape and explain how various types of middleboxes have influenced the design of Multipath TCP. Second we will describe in details the connection establishment and release procedures as well as the data transfer mechanisms that are specific to Multipath TCP. We will then discuss several use cases for the deployment of Multipath TCP including improving the performance of datacenters and
mobile WiFi offloading on smartphones. All these use cases are key when both accessing cloud-based services or when providing them. We will end the tutorial with some open research issues.
This tutorial was given at the IEEE Cloud'Net 2012 conference in novembrer 2012.
The pptx version containing animations that are not shown here is available from http://www.multipath-tcp.org
Similar to SpeechTEK 2009: Securing Cloud Telephony Aug2009 (20)
Voxeo Summit Day 1 - Lessons learned from large scale deploymentsVoxeo Corp
Danté Vitulano, Sr. Solutions Architect
Jeremy Richmond, Customer Obsession Readiness Lead
The Voxeo University team discusses best practices and lessons learned from large-scale deployments: sample architectures, multi-site data centers, multi-tenancy, SIP Proxies, SBCs, and more.
Voxeo Jam Session: What's New in Prophecy 11 and VoiceObjects 11?Voxeo Corp
In this developer jam session, Dan York, Director of Conversations at Voxeo, walks through the changes in each of Voxeo's core products, Prophecy and VoiceObjects, and explains what they mean to developers and how those new change can enable you to build even more powerful communications applications.
http://blogs.voxeo.com/jamsessions/
IPv6 and How It Impacts Communication ApplicationsVoxeo Corp
What is all the IPv6 buzz about? And how will it impact your communications applications? In February 2011, the last IPv4 addresses were allocated to the global registries. While IPv4 addresses will be available for some time, the reality is that IPv6 addresses will be required in the future. Service providers, enterprises and integrators need to understand how IPv6 works and what impacts it may or may not have on applications. In this session, Dan York provides an overview of IPv6, how it impacts the SIP protocol and potential future action. Along the way he provides links for more information. This was part of a webinar found at http://blogs.voxeo.com/jamsessions/
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
SpeechTEK 2009: Securing Cloud Telephony Aug2009
1. SpeechTEK 2009
Securing Cloud Telephony
Dan York, CISSP
Director of Conversations, Voxeo
Best Practices Chair, VoIP Security Alliance (VOIPSA)
dyork@voxeo.com
2.
3. Security concerns in telephony are not new…
Image courtesy of the Computer History Museum
4. Nor are our attempts to protect against threats…
Image courtesy of Mike Sandman – http://www.sandman.com/
5. Privacy Availability
Compliance Confidence
Mobility Cost Avoidance
Business Continuity
11. VoIP security is more complex
Operating Desktop PSTN
E-mail
Systems PCs Gateways
Systems
Network Web
Firewalls
Switches Servers
Standards
Voice over IVR
Wireless
Instant IP Devices
Messaging
Directories
Internet
Databases
Physical
Voicemail
Wiring
13. Voice Application Diagram
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
14. Voice Transport
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
15. Voice Transport
Voice
Phone Browser
PSTN
(on svr)
Voice
Phone PBX Browser
PSTN TDM
(on svr)
Voice
Phone IP-PBX Browser
PSTN SIP
(on svr)
SIP Voice
Phone Service Browser
PSTN Internet/WAN
Provider (on svr)
SIP
Voice
Phone Browser
Internet/WAN
(on svr)
SIP
16. Voice Transport - SIP
Voice
Phone Browser
PSTN
(on svr)
Voice
Phone PBX Browser
PSTN TDM
(on svr)
Voice
Phone IP-PBX Browser
PSTN SIP
(on svr)
SIP Voice
Phone Service Browser
PSTN Internet/WAN
Provider (on svr)
SIP
Voice
Phone Browser
Internet/WAN
(on svr)
SIP
17. Voice Authentication
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
Who are you talking to?
18. Voice Biometrics
Voice Auth
Biometrics Svr
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
19. Web Transport
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
20. App/DB Server Transport
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
21. Server Security
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
22. Management Interfaces
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
23. APIs
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
24. Local Storage / Logging
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
25. Call Recording
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
26. Web Interaction - Authentication
Web
Svr
HTTP
Voice App/DB
Web
Phone Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
27. Web Interaction - XSS/Injection
Web Input validation?
Svr
HTTP
Voice App/DB
Web
Phone Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
28. External Interaction
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
? Java
XML ???
App/DB
Svr
30. Location - Single network/server
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
31. Location - Distributed
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or
CCXML
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or
CCXML
32. Location - Distributed
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or
CCXML
33. Location - Into the cloud
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or PHP
perl python
CCXML ruby
servlets
Java
XML ???
34. Location - Distributed/Cloud
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or
CCXML
HTTP
Voice App/DB
Web
Phone Audio Browser ?
(on svr) Svr Svr
VoiceXML
or
CCXML
38. Location/network questions
• What level of network connectivity do you have available?
• What kind of availability guarantees / Service Level Agreements (SLAs) do
you have in place?
• What kind of geographic redundancy is built into your underlying network?
• What kind of network redundancy is built into your underlying network?
• What kind of physical redundancy is built into your data centers?
• What kind of monitoring do you perform?
• What kind of scalability is in the cloud computing platform?
• What kind of security, both network and physical, is part of the platform?
• What kind of security policies and procedures are in place?
• What kind of patch management plans?
• Will firewall traversal be necessary (for instance, for a SIP trunk) and if so,
how?
• How scalable is the solution?
• Do you have appropriately-trained and available staff?
39. Distributed Architectures
Web App/DB
Svr Svr
Web App/DB
Voice Svr Svr
Browser
(on svr)
Phone Audio
App/DB
Voice Svr
Browser
(on svr)
MR
CP
ASR