The role of the labour welfare officer evolved in 1931 from a royal commission to protect workers. The officer aims to eliminate jobbery and indebtedness, develop and improve labour administration, and serve as a liaison between workers and the state labour commission.
Factory and mines acts from 1948 and 1952 require factories with 500+ workers to have one welfare officer, and those with 2500+ to have additional officers. The duties of a labour welfare officer include supervising health, safety and welfare programs; advising managers on policies and statutory obligations; and liaising between workers, management, and inspectors to enforce acts and resolve disputes. Counselling workers on workplace stress has also become an important role of the labour welfare officer.