Nick talks about the product they're trying to solve. Integrations to streamline product process. They've opened up the point of sale and their goal is to be a universal integration platform. Nick is frames the talk around how they sprint now with a focus on problem to vision (qualifying the problem space, user journeys, jobs to be done).

1. Solving problems fast
Nick Gill - UX Researcher @ Flyt.io

2. Intro
● What we do at Flyt
● Problem to vision
○ Qualify the Problem Space
○ Personas and User Journeys
○ Jobs to be Done
○ Design Sprint

3. Problem to vision in one week
● Support development with speed
● Minimise lag from insights to scope
● Keeping research fresh

4. Sprints
● Google Ventures model
○ Agree on the problem to solve
○ Empathise with the user
○ Test the concepts
○ Feedback
○ Iterate

5. Sprints
● Traditional problems
○ Long planning process
○ Teams are siloed
○ Over the wall briefs

6. Sprint faster
Friday PM - Problem scope + planning

7. Sprint faster
Friday PM - Problem scope + planning
Monday - Ask the expert + user journeys

8. Sprint faster
Friday PM - Problem scope + planning
Monday - Ask the expert + user journeys
Tuesday - J/P/G, Crazy8’s, lo-fi proto

9. Sprint faster
Friday PM - Problem scope + planning
Monday - Ask the expert + user journeys
Tuesday - J/P/G, Crazy8’s, lo-fi proto
Wednesday - Internal tests, proto v2

10. Sprint faster
Friday PM - Problem scope + planning
Monday - Ask the expert + user journeys
Tuesday - J/P/G, Crazy8’s, lo-fi proto
Wednesday - Internal tests, proto v2
Thursday - External tests, iterate on the fly

11. Sprint faster
Friday PM - Problem scope + planning
Monday - Ask the expert + user journeys
Tuesday - J/P/G, Crazy8’s, lo-fi proto
Wednesday - Internal tests, proto v2
Thursday - External tests, iterate on the fly
Friday AM - Present findings, open forum

12. Sprint faster
Friday PM - Problem scope + planning
Monday - Ask the expert + user journeys
Tuesday - J/P/G, Crazy8’s, lo-fi proto
Wednesday - Internal tests, proto v2
Thursday - External tests, iterate on the fly
Friday AM - Present findings, open forum
● Document publicly, continuously
● Seek out feedback
● Realistic goals

13. Keeping research fresh
● Prioritisation
● Saying no
● UX consulting

14. Iterating the process
● Not perfect
● Time to adopt
● Evolving with the teams