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Low Adoption
Adoption
utilizing their
Social Business
Look Familiar
So how do the   …
..knock these obstacles
Let‟s Get
Adoption obstacle

               “No one is using
              SharePoint so why
              should I waste my
                time using it?”
Did you know?
SharePoint is used in over 80% of
the Fortune 1000
Solution
               IN ADOPTION




“Run internal SharePoint marketing
campaigns to complete out user profiles.”
Solution
                   IN ADOPTION




“This singlehandedly is one of the best adoption strategies and is
a leading indicator of user adoption success.”
Solution
                          ADOPTION



“Build incentives for creating profiles. Colliers will automatically add a
Broker‟s external profile to the colliers.com site if their SharePoint
profile is completed.
Adoption obstacle

               “We‟re distracted
                   by too many
              applications already.
               I don‟t want to use
                  SharePoint”
Solution
                       To share documents




“With harmon.ie one can use SharePoint in context inside of Outlook or
Notes where people spend the majority of their day.”
Solution
                     SharePoint Usage




“Integrate as much information into one spot as possible (Docs, email,
social activity, etc.) Also, the more in context the better.”
Adoption Obstacle

              “Our SharePoint site
                looks like it was
                 designed by a
                  committee”
Did you know?
Most of the experts we talked to
believe „design by committee‟ to be
counterproductive
Solution
                        By Committee




“What we found is better than trying to get 10 people in a room and mold
the perfect world, it‟s faster and way more efficient to get three people in a room,
design something, build it, get it out there, start using it and then evolve it.”
Solution
                    Shouldn‟t build cars




“I do think in order to be able to make the decisions and move
 forward you need to have one belly button, in my Southern terminology,
to be held accountable to push it forward.”
Adoption Obstacle

                “Why should I
              share my years of
               experience with
               everyone else?”
Did you know?
NewsGator was recognized as
Microsoft‟s 2011 Country Partner
of the Year for the United States
Solution
                Avg Q&A answer time in „Hello‟




“Set up a Questions and Answers area using Newsgator to
give people an additional incentive to use SharePoint.”
Solution
                       Avg Q&A answer time in „Hello‟




“Most of our SharePoint questions go to our SharePoint community of practices in
“Hello”. There‟s 800 people that answer questions and on average there are 6-7
questions that are asked and answered within 15 minutes.”
Adoption Obstacle

               “SharePoint is
              just not for me. I
              am not technical
              enough to use it”
Did you know?
The Yammer for SharePoint 3.0 Web Part adds a real-
time social layer to SharePoint platform, making it more
social, mobile, and engaging.
Solution
                 Increase in social adoption




“Using Yammer in SharePoint and soon harmon.ie - is an easy
Social onramp for the non-tech savvy elite.”
Solution
                  Increase in social adoption




“You‟ll soon turn your even the most tech averse users into
content contributing employees.”
Adoption Obstacle

                 “For sharing
              documents, email
              is so much easier
                  to use than
                 SharePoint.”
Did you know?
ABB increased its number of SharePoint users by 43%,
doubled SharePoint team spaces within first months of
their harmon.ie deployment.
Solution
                      AMWAY: email reduction




“harmon.ie transforms Outlook and Notes into a document
collaboration console and social activity feed. No need to leave email.”
Solution
                            Instead of 11



“In our SharePoint Challenge testing, we found you can eliminate 10 SharePoint
steps with one click in harmon.ie”
Adoption Obstacle

              “I have no idea how
               effective we are
               using information
              in SharePoint. And
                  who cares?”
Did you know?
Sometimes you need to combine a strategy with a tool because as
Peter Drucker once said, “Neither Technology or People determines
the other, but each shapes the other.”
Solution
                    progress bars are motivating




“Publish stats about the percentage of your organization
That have completed profiles, lists, blogs, etc.”
Solution
                     Provides better results




“Using FAST in SharePoint will corral all of your data and
provide answers quickly. No data living in the wild.”
Adoption Obstacle

                  “I don‟t feel
              motivated enough to
                 contribute to
                 SharePoint”
Did you know?
Accenture is working with NewsGator to define a next
generation game mechanics solution
Solution
                   Can be highly motivating




“Use game dynamics and badging to motivate and reward users
for contributing to the site.”
Adoption Obstacle

              “So why are we using
              SharePoint for this?”
Did you know?
Most employees don‟t understand how and why
SharePoint can help them with their responsibilities
Solution
                 # of Collier pilot users




“Pilot SharePoint with a small group of early adopters.
Those using Twitter, Google Plus, Facebook for business…”
Solution
                 No one has time




“Use internal marketing campaigns centered around
awareness of information on SharePoint – before crunch mode”
Adoption Obstacle

              “Social Business
                      is
                BullSh*t!”
Did you know?
     “It's always fascinating to me that those very orgs that are
'mainstream'/ conservative (basically, not early adopters) have the
most meaningful usage scenarios and value points coming out of social
software, be that for customer or employee interaction”
Solution
                    The naysayers




Sita likes to say to naysayers,“You don‟t qualify to use
SharePoint. You can‟t use it”
Solution
                  The naysayers




And guess what, those same people come back
A few months later and demand to use it…
How can you tell if you
  have high adoption?

“When everyone in the company
is saying put it on SharePoint or
(insert Social Platform name)”
EASY DRAG & DROP FILES
All your social feeds in
     One spot - in email
On Social Business
1. Make sure the strategy fits your company
On Social Business
1. Make sure the strategy fits your company
2. As                       once said , “I don't think tools or
strategy are more valid than the other. Rather it highlights the
importance of designing solutions that fit the needs of users
and take into account the particular circumstances of each
organisation.
On Social Business
1. Make sure the strategy fits your company
2. As Peter Drucker once said , “I don't think tools or
strategy are more valid than the other. Rather it highlights the
importance of designing solutions that fit the needs of users
and take into account the particular circumstances of each
organisation.
 3. Unfortunately, there is no single right fit or approach. And
 both Strategy and solutions can be executed badly. Use
 the advice herein as an
One more   …
WERE YOU PAYING
I‟m giving away
To the first person that
             the       and
 him                    in this presentation

Fine Print: You must Tweet “Hey @Teamharmonie” along with the twitter names or
full names of the 4 individuals & Also must include a link to this presentation.
DOWNLOAD THE PRESENTATION AT
Slide             Sources                                                                Notes
 1, 68             Image courtesy of http://mtspknwildcat.deviantart.com/                 Deviant Art


 7                 Image Courtesy of http://abstract.desktopnexus.com/wallpaper/19411/


 15                Image courtesy of AKM Designs

 73                Courtesy of Rovio - Copyright

 19,20,26,31,      Courtesy of CocHawk: http://cochawk.deviantart.com/art/CityScape-      Deviant Art
 36,41,46,51,56,   63176475?q=sort%3Atime+gallery%3Acochawk&qo=3
 60,65
 8                 Courtesy of http://www.freehdwallpapers.com/images/wmwallpapers/Big-
                   City-Life-1.jpeg




THE ORIGINAL PRESENTATION IS                                                                            .
YOU WILL HAVE TO WATCH ME LIVE TO SEE IT!

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The Angry Birds Guide to Can’t Fail Social Business Adoption

  • 2.
  • 5.
  • 6.
  • 7.
  • 8.
  • 10.
  • 11. So how do the …
  • 13.
  • 14.
  • 15.
  • 17. Adoption obstacle “No one is using SharePoint so why should I waste my time using it?”
  • 18.
  • 19. Did you know? SharePoint is used in over 80% of the Fortune 1000
  • 20.
  • 21. Solution IN ADOPTION “Run internal SharePoint marketing campaigns to complete out user profiles.”
  • 22. Solution IN ADOPTION “This singlehandedly is one of the best adoption strategies and is a leading indicator of user adoption success.”
  • 23. Solution ADOPTION “Build incentives for creating profiles. Colliers will automatically add a Broker‟s external profile to the colliers.com site if their SharePoint profile is completed.
  • 24. Adoption obstacle “We‟re distracted by too many applications already. I don‟t want to use SharePoint”
  • 25.
  • 26.
  • 27. Solution To share documents “With harmon.ie one can use SharePoint in context inside of Outlook or Notes where people spend the majority of their day.”
  • 28. Solution SharePoint Usage “Integrate as much information into one spot as possible (Docs, email, social activity, etc.) Also, the more in context the better.”
  • 29. Adoption Obstacle “Our SharePoint site looks like it was designed by a committee”
  • 30.
  • 31. Did you know? Most of the experts we talked to believe „design by committee‟ to be counterproductive
  • 32. Solution By Committee “What we found is better than trying to get 10 people in a room and mold the perfect world, it‟s faster and way more efficient to get three people in a room, design something, build it, get it out there, start using it and then evolve it.”
  • 33. Solution Shouldn‟t build cars “I do think in order to be able to make the decisions and move forward you need to have one belly button, in my Southern terminology, to be held accountable to push it forward.”
  • 34. Adoption Obstacle “Why should I share my years of experience with everyone else?”
  • 35.
  • 36. Did you know? NewsGator was recognized as Microsoft‟s 2011 Country Partner of the Year for the United States
  • 37. Solution Avg Q&A answer time in „Hello‟ “Set up a Questions and Answers area using Newsgator to give people an additional incentive to use SharePoint.”
  • 38. Solution Avg Q&A answer time in „Hello‟ “Most of our SharePoint questions go to our SharePoint community of practices in “Hello”. There‟s 800 people that answer questions and on average there are 6-7 questions that are asked and answered within 15 minutes.”
  • 39. Adoption Obstacle “SharePoint is just not for me. I am not technical enough to use it”
  • 40.
  • 41. Did you know? The Yammer for SharePoint 3.0 Web Part adds a real- time social layer to SharePoint platform, making it more social, mobile, and engaging.
  • 42. Solution Increase in social adoption “Using Yammer in SharePoint and soon harmon.ie - is an easy Social onramp for the non-tech savvy elite.”
  • 43. Solution Increase in social adoption “You‟ll soon turn your even the most tech averse users into content contributing employees.”
  • 44. Adoption Obstacle “For sharing documents, email is so much easier to use than SharePoint.”
  • 45.
  • 46. Did you know? ABB increased its number of SharePoint users by 43%, doubled SharePoint team spaces within first months of their harmon.ie deployment.
  • 47. Solution AMWAY: email reduction “harmon.ie transforms Outlook and Notes into a document collaboration console and social activity feed. No need to leave email.”
  • 48. Solution Instead of 11 “In our SharePoint Challenge testing, we found you can eliminate 10 SharePoint steps with one click in harmon.ie”
  • 49. Adoption Obstacle “I have no idea how effective we are using information in SharePoint. And who cares?”
  • 50.
  • 51. Did you know? Sometimes you need to combine a strategy with a tool because as Peter Drucker once said, “Neither Technology or People determines the other, but each shapes the other.”
  • 52. Solution progress bars are motivating “Publish stats about the percentage of your organization That have completed profiles, lists, blogs, etc.”
  • 53. Solution Provides better results “Using FAST in SharePoint will corral all of your data and provide answers quickly. No data living in the wild.”
  • 54. Adoption Obstacle “I don‟t feel motivated enough to contribute to SharePoint”
  • 55.
  • 56. Did you know? Accenture is working with NewsGator to define a next generation game mechanics solution
  • 57. Solution Can be highly motivating “Use game dynamics and badging to motivate and reward users for contributing to the site.”
  • 58. Adoption Obstacle “So why are we using SharePoint for this?”
  • 59.
  • 60. Did you know? Most employees don‟t understand how and why SharePoint can help them with their responsibilities
  • 61. Solution # of Collier pilot users “Pilot SharePoint with a small group of early adopters. Those using Twitter, Google Plus, Facebook for business…”
  • 62. Solution No one has time “Use internal marketing campaigns centered around awareness of information on SharePoint – before crunch mode”
  • 63. Adoption Obstacle “Social Business is BullSh*t!”
  • 64.
  • 65. Did you know? “It's always fascinating to me that those very orgs that are 'mainstream'/ conservative (basically, not early adopters) have the most meaningful usage scenarios and value points coming out of social software, be that for customer or employee interaction”
  • 66. Solution The naysayers Sita likes to say to naysayers,“You don‟t qualify to use SharePoint. You can‟t use it”
  • 67. Solution The naysayers And guess what, those same people come back A few months later and demand to use it…
  • 68. How can you tell if you have high adoption? “When everyone in the company is saying put it on SharePoint or (insert Social Platform name)”
  • 69. EASY DRAG & DROP FILES
  • 70. All your social feeds in One spot - in email
  • 71.
  • 72. On Social Business 1. Make sure the strategy fits your company
  • 73. On Social Business 1. Make sure the strategy fits your company 2. As once said , “I don't think tools or strategy are more valid than the other. Rather it highlights the importance of designing solutions that fit the needs of users and take into account the particular circumstances of each organisation.
  • 74. On Social Business 1. Make sure the strategy fits your company 2. As Peter Drucker once said , “I don't think tools or strategy are more valid than the other. Rather it highlights the importance of designing solutions that fit the needs of users and take into account the particular circumstances of each organisation. 3. Unfortunately, there is no single right fit or approach. And both Strategy and solutions can be executed badly. Use the advice herein as an
  • 75. One more
  • 78. To the first person that the and him in this presentation Fine Print: You must Tweet “Hey @Teamharmonie” along with the twitter names or full names of the 4 individuals & Also must include a link to this presentation.
  • 80. Slide Sources Notes 1, 68 Image courtesy of http://mtspknwildcat.deviantart.com/ Deviant Art 7 Image Courtesy of http://abstract.desktopnexus.com/wallpaper/19411/ 15 Image courtesy of AKM Designs 73 Courtesy of Rovio - Copyright 19,20,26,31, Courtesy of CocHawk: http://cochawk.deviantart.com/art/CityScape- Deviant Art 36,41,46,51,56, 63176475?q=sort%3Atime+gallery%3Acochawk&qo=3 60,65 8 Courtesy of http://www.freehdwallpapers.com/images/wmwallpapers/Big- City-Life-1.jpeg THE ORIGINAL PRESENTATION IS . YOU WILL HAVE TO WATCH ME LIVE TO SEE IT!