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Social Networking Implications in Enterprise Portals  By Michael Porter March 2010
About Perficient Perficient is a leading information technology consulting firm serving clients throughout North America.  We help clients implement business-driven technology solutions that integrate business processes, improve worker productivity, increase customer loyalty and create a more agile enterprise to better respond to new business opportunities.
Fast Facts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Solutions
Communication Barriers Abound There exists many different communications and information avenues Source: IBM
Market Trends
McKinsey Web 2.0 Study
What is Social Software If only HP knew what HP knows, we would be three times more productive by Lew Platt, former CEO of HP Enterprise 2.0 is the use of emergent social software platforms by organizations in pursuit of their goals  By Andrew McAffe, Harvard and coiner of Enterprise 2.0 The more social view of KM puts a great deal more emphasis on finding people with unexpected insights, creating a manageable way to keep up with many people and multiple perspectives By Debra Logan, Gartner
Components of Social Software
Components of Social Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The portal promise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Portal Evolution Web Page Mobile Feed Reader REST Client Application Other Web Page Content Mgmt  Services Google Gadgets Widgets RSS/ATOM PHP Ruby Remote Portlets REST Portal People Processes Transactions Content
How these technologies share
How these technologies share http:// http://www.youtube.com/watch?v=6xKSJfQh89k
How these technologies share /atom/mv/theboard/entries.do
Portal Types and Options How do I get Social capabilities in the portal
Portal Types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Option 1 – Use Portal Capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Portal Provided Architecture
Option 1 Pros and Cons ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Option 2 – Integrate a Social Suite ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Suite Architecture Portal + Enterprise 2.0
Option 2 Pros and Cons ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Option 3 – Social Software as Portal? ,[object Object],[object Object],[object Object],[object Object],[object Object],“ What if I just used Social Software product x as my employee portal?” IT Director at a large high tech manufacturing company
Option 3 Cons ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
My Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What About Implementation? Do I just build it and they will come?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],You should address key tasks
Social Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object]
Rollout: Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Your people need to be aware of new social capabilities and how to use them.
Rollout Governance
Rollout Governance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rollout Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions and Contact Michael Porter Principal for Portal and Collaboration Email:   [email_address] Mobile:  801-310-4669 Blog:  http://blogs.perficient.com/portals/
Connect with Perficient Online ,[object Object],[object Object],[object Object],[object Object],Watch a live audio &  video recording of this webinar at: Perficient.com/webinars
Download Perficient mobile apps ,[object Object],[object Object],[object Object]

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Social Networking Implications On Enterprise Portal Initiatives

  • 1. Social Networking Implications in Enterprise Portals By Michael Porter March 2010
  • 2. About Perficient Perficient is a leading information technology consulting firm serving clients throughout North America. We help clients implement business-driven technology solutions that integrate business processes, improve worker productivity, increase customer loyalty and create a more agile enterprise to better respond to new business opportunities.
  • 3.
  • 5. Communication Barriers Abound There exists many different communications and information avenues Source: IBM
  • 8. What is Social Software If only HP knew what HP knows, we would be three times more productive by Lew Platt, former CEO of HP Enterprise 2.0 is the use of emergent social software platforms by organizations in pursuit of their goals By Andrew McAffe, Harvard and coiner of Enterprise 2.0 The more social view of KM puts a great deal more emphasis on finding people with unexpected insights, creating a manageable way to keep up with many people and multiple perspectives By Debra Logan, Gartner
  • 10.
  • 11.
  • 12. Portal Evolution Web Page Mobile Feed Reader REST Client Application Other Web Page Content Mgmt Services Google Gadgets Widgets RSS/ATOM PHP Ruby Remote Portlets REST Portal People Processes Transactions Content
  • 14. How these technologies share http:// http://www.youtube.com/watch?v=6xKSJfQh89k
  • 15. How these technologies share /atom/mv/theboard/entries.do
  • 16. Portal Types and Options How do I get Social capabilities in the portal
  • 17.
  • 18.
  • 20.
  • 21.
  • 22. Social Suite Architecture Portal + Enterprise 2.0
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. What About Implementation? Do I just build it and they will come?
  • 28.
  • 29.
  • 30.
  • 32.
  • 33.
  • 34. Questions and Contact Michael Porter Principal for Portal and Collaboration Email: [email_address] Mobile: 801-310-4669 Blog: http://blogs.perficient.com/portals/
  • 35.
  • 36.

Editor's Notes

  1. This is essentially our Mission Statement for customer-facing communications. It speaks first to our positioning as an IT consulting firm and second to our mission to “help clients implement business-driven IT solutions” that deliver business value in the form of integrated business processes, etc.
  2. … the fast facts about Perficient that help position us as a rapidly growing, successful IT services firm with sufficient scale to handle large projects while being more flexible and responsive, based on our size relative to the large players. This slide is to provide “the facts” which are typically required in many “first meetings” and to help position our competitive differentiation, which is addressed directly in the next slide.
  3. http://www.cio.com.au/index.php/id;1127599955
  4. We expect the toolbox to expand over time