Social Media Advanced Practice
Strategy Recap Set Goals Listen Find Communities Find Influencers Content Strategy Pick Tools Deliver Content Engage Facilitate Measure
What we will cover today Social Media Press Releases Social Media Sites Syndicating content with RSS Feeds Facebook Blogger Relations Twitter Video Social Media Newsrooms
Who is your audience for news? News Engines Search Engines Journalists Bloggers The Public
Google Universal
How To Optimize Your Releases Firstly,  key word research  needs to be done. Tool: Nichebot
Sample of Keyword Research
Keywords You need to choose one  main keyword or phrase  and  one or two minor keywords  or phrases Write the release with these words in mind. Focus  on the main keyword or phrase.
Headlines Google indexes  65 characters  of the headline Yahoo News indexed  85 characters  with spaces
Headline Example “ Dry Skin  Study On  Shielding Lotion  Takes Beauty Beyond Skin Deep For Healthy, Youthful Skin”
Headline Example Seventh Generation, the Environmental Working Group and Dr. Alan Greene Conduct Educational Event about Chemicals and Our Children   130 characters
How   Harmful Chemicals Are Affecting Our Children  50  characters Seventh Generation, Environmental Working Group and Dr. Alan Greene address the issue of harmful chemicals in consumer products
 
 
Add Social Elements on Your Site
Syndicate the content The Social Power of RSS
Publisher creates the RSS file and places it online Internet end-users Other sites and systems Search engines and directories Content consumers subscribe to the feed and retrieve its content whenever they want
Publisher creates the RSS file and places it online Internet end-users Other sites and systems Search engines and directories Content consumers subscribe to the feed and retrieve its content whenever they want
Publisher creates the RSS file and places it online Internet end-users Other sites and systems Search engines and directories Content consumers subscribe to the feed and retrieve its content whenever they want
Digg
Stumble Upon
Kirtsy
Newsvine
Propeller
Hugg
C2NN
 
FaceBook Forrester predicted FB would achieve the same number of registered users as MySpace in Q4 of 2008, or early 2009  More of a lifestyle play
FB demographics * Over 55,000 regional, work-related, collegiate, and high school networks * More than half of Facebook users are outside of college * The fastest growing demographic is those 25 years old and older * Maintain 85 percent market share of 4-year U.S. universities
User Engagement Sixth-most trafficked site in the United States (comScore) * More than 65 billion page views per month * More than half of active users return daily * People spend an average of 20 minutes on the site daily (comScore)
What You Can Do with Facebook Increase awareness and reach Target distinct markets Test market Forge relationships
Applications No. 1 photo sharing application on the Web (comScore) * Photo application draws more than twice as much traffic as the next three sites combined (comScore) * More than 14 million photos uploaded daily * More than 6 million active user groups on the site
International Use * Canada has the most users outside of the United States, with more than 7 million active users * The U.K. is the third largest country with more than 7 million active users * Remaining top 10 countries in order of active users (outside of the U.S., Canada and UK): Australia, Turkey, Sweden, Norway, South Africa, France, Hong Kong
How to Use Facebook 1.  Put up a strong profile Reach out to others in your space Build your relationships through common friends Create a page Start a group Use notes and photos Hold a Facebook Event
Jeep Page
85 000 fans Almost 4000 fan photos More than 80 fan videos 650 discussion topics in the forums
Victoria Secret page
An engaged and active community Over I million fans 12,000 wall posts 1200 discussion topics
Crest campaign
P.& G. invited Facebook members in 20 college campus networks to become “fans”  It attracted 14,000 fans
Vancouver Dine Around 2008  6604 members 2009  Starts in Feb  already 5500 members Created an active community that is very engaged Got excellent insights into their demographic Have an engaged audince to market to
Small Business - Photography Wedding photography Portraits of graduating seniors Targets families with upper income bracket Uses the birthday feature to email gift cards for a portrait Reaches seniors directly
 
Results over 6 months 75% of students are introduced via Facebook No ads or direct mail anymore
Lessons Know your audience -  Facebook does not make sense for every business Be a member of the community – not an advertiser Use the tools to maximum advantage. Use the apps to best forward your goals and allow others to promote your work easily Engage – create a community around your page
Campaign for Target  Back to School “ Our attitude had to be that we were taking advantage of  an environment that already exists ; we aren’t there so much to tell a story, but to put on a party,  giving the students a platform for social interaction .”  Mauro Cavalletti, Creative Directory at AKQA.
Campaign Don’ts Infringe on copyright or intellectual property Pretend to be someone you’re not Violate users privacy Flout the accepted rules of user engagement
MySpace The largest Social Network in North America It’s media site, primarily aimed at youth, giving them the opportunity to relate to brands and bands, as well as self-express.  Expect to see more TV and video networks to integrate and work with MySpace This is the new generation that Generation X was to MTV.
Stats MySpace has more than 110 million monthly active users around the globe · 85% of MySpace users are of voting age (18 or older) · 1 in 4 Americans is on MySpace in the UK it’s as common to have a MySpace as it is to own a dog
 
Jeep Campaign MySpace is known for promoting emerging musical artists One of the top selling points of the new Compass -- a powerful stereo system 300 live musical concerts were set up throughout the country Data could only be found on the MySpace page
Fans could track the tour, listen to artists, and find out more about each artist via the MySpace page Artists performed out of the Jeep Compass by folding down the seats and hooking up their guitars to sound systems  This resulted in over 12,000 friends, over 258 comments, over 12 forums, and over 1.3M clicks There was also significant traffic driven to the main Jeep Compass site
Blogger Relations
Blogger Relations - Wrong Not every public relations firm is an expert in dealing with bloggers.  Some are waking up to the blogging phenomenon but just guessing at the influencers They’re simply adding blogger e-mail addresses to their distribution lists, without taking the time needed to see what it is each blogger covers, learning their focus areas, or personalizing an angle.
Who to  “Relate” to and With  Others are  aggressively hustling the top two to five names  and ignoring the second layer - which creates stress for those pursued, and resentment for those who are ignored. Find the right bloggers
Finding Bloggers Paid tools – Radian 6, Ecairn Conversation, Buzz Logic Free tools – Google Blogsearch, Ice Rocket, Technorati, BlogPulse
Identify the influencers Google Blog Search(keyword/brand names) Find posts Also check Ice Rocket Check ranking in Technorati Check Authority Check back links in Yahoo Site Explorer Check traffic in Alexa and Compete
 
 
 
Create a ranked list
Read Their Blogs!!!!!!!! Do  your homework Find a post that is relevant Leave a comment – a pertinent comment Repeat See if they are on Twitter Follow them Reply to tweets
 
Build relationships
Then… Offer them some content that is useful for their blog  Don’t always make it about your client  Be a resource for them
Face time Meet in person if possible.
Twitter
Presence Application There is a killer on the loose under the covers of instant messaging, and no, it isn't malicious;  It's a killer application that has the potential to revolutionize the way companies collaborate and communicate.  The killer app is  presence
"In the future, presence will be the underlying [network] capability, and IM will just be one of the apps that takes advantage of that.“ Source: Nemertes Research .
Top Ten PR Tips Be a good Twitter Citizen Send Direct Messages Faster Twitter Karma –follow status Gauge topic traction – Tweetscan Stats and Data Mining – TweetStats Fast News Alert – subscribe to feeds Put your Twitter stream on your blog.
 
Get Started Set up account Look at top 100 Find top PR people   Decide who to follow Start tweeting regularly
Something of Value What has my attention  What am I thinking about What interesting article have I just read Rather than - what am I doing
Case Studies Zappos Wine Library Whole Foods Dell Jet Blue ComCast HRBlock
Video
Online video has continued to grow Jan 2008 saw YouTube’s  traffic up to 31.3% of all online video’s viewed in the United States, up from 28.3% in September 2007
2nd largest search engine YouTube runs neck and neck with Yahoo as the second largest search engine People go to YouTube and search for videos on the subject they are interested in
YouTube Channel
 
 
 
YouTube Channels are an excellent way to create a branded online entity for video content   Take advantage of the YouTube traffic (estimated 200 million video clips shown every day)
 
Custom Design Custom design the channel so it interfaces seamlessly with your existing web presence
Host on Your Own Site You want your own look and feel in the player With  YouTube player there is no way to auto start or do a URL redirect to your sales page There is no way to do tracking links so you can track from where your visitors are coming YouTube puts search boxes in the video that takes visitors away from your website You have no control over the video you produced.
 
 
Veeple Advantages Currently free Host your video No cost per view charges You can add interactivity Measurement – analytics provided
Social Media Newsroom Aggregate all your social media content  in one place
 

Social Media Training: Advanced practice bootcamp

  • 1.
  • 2.
    Strategy Recap SetGoals Listen Find Communities Find Influencers Content Strategy Pick Tools Deliver Content Engage Facilitate Measure
  • 3.
    What we willcover today Social Media Press Releases Social Media Sites Syndicating content with RSS Feeds Facebook Blogger Relations Twitter Video Social Media Newsrooms
  • 4.
    Who is youraudience for news? News Engines Search Engines Journalists Bloggers The Public
  • 5.
  • 6.
    How To OptimizeYour Releases Firstly, key word research needs to be done. Tool: Nichebot
  • 7.
  • 8.
    Keywords You needto choose one main keyword or phrase and one or two minor keywords or phrases Write the release with these words in mind. Focus on the main keyword or phrase.
  • 9.
    Headlines Google indexes 65 characters of the headline Yahoo News indexed 85 characters with spaces
  • 10.
    Headline Example “Dry Skin Study On Shielding Lotion Takes Beauty Beyond Skin Deep For Healthy, Youthful Skin”
  • 11.
    Headline Example SeventhGeneration, the Environmental Working Group and Dr. Alan Greene Conduct Educational Event about Chemicals and Our Children 130 characters
  • 12.
    How Harmful Chemicals Are Affecting Our Children 50 characters Seventh Generation, Environmental Working Group and Dr. Alan Greene address the issue of harmful chemicals in consumer products
  • 13.
  • 14.
  • 15.
    Add Social Elementson Your Site
  • 16.
    Syndicate the contentThe Social Power of RSS
  • 17.
    Publisher creates theRSS file and places it online Internet end-users Other sites and systems Search engines and directories Content consumers subscribe to the feed and retrieve its content whenever they want
  • 18.
    Publisher creates theRSS file and places it online Internet end-users Other sites and systems Search engines and directories Content consumers subscribe to the feed and retrieve its content whenever they want
  • 19.
    Publisher creates theRSS file and places it online Internet end-users Other sites and systems Search engines and directories Content consumers subscribe to the feed and retrieve its content whenever they want
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
    FaceBook Forrester predictedFB would achieve the same number of registered users as MySpace in Q4 of 2008, or early 2009 More of a lifestyle play
  • 29.
    FB demographics *Over 55,000 regional, work-related, collegiate, and high school networks * More than half of Facebook users are outside of college * The fastest growing demographic is those 25 years old and older * Maintain 85 percent market share of 4-year U.S. universities
  • 30.
    User Engagement Sixth-mosttrafficked site in the United States (comScore) * More than 65 billion page views per month * More than half of active users return daily * People spend an average of 20 minutes on the site daily (comScore)
  • 31.
    What You CanDo with Facebook Increase awareness and reach Target distinct markets Test market Forge relationships
  • 32.
    Applications No. 1photo sharing application on the Web (comScore) * Photo application draws more than twice as much traffic as the next three sites combined (comScore) * More than 14 million photos uploaded daily * More than 6 million active user groups on the site
  • 33.
    International Use *Canada has the most users outside of the United States, with more than 7 million active users * The U.K. is the third largest country with more than 7 million active users * Remaining top 10 countries in order of active users (outside of the U.S., Canada and UK): Australia, Turkey, Sweden, Norway, South Africa, France, Hong Kong
  • 34.
    How to UseFacebook 1. Put up a strong profile Reach out to others in your space Build your relationships through common friends Create a page Start a group Use notes and photos Hold a Facebook Event
  • 35.
  • 36.
    85 000 fansAlmost 4000 fan photos More than 80 fan videos 650 discussion topics in the forums
  • 37.
  • 38.
    An engaged andactive community Over I million fans 12,000 wall posts 1200 discussion topics
  • 39.
  • 40.
    P.& G. invitedFacebook members in 20 college campus networks to become “fans” It attracted 14,000 fans
  • 41.
    Vancouver Dine Around2008 6604 members 2009 Starts in Feb already 5500 members Created an active community that is very engaged Got excellent insights into their demographic Have an engaged audince to market to
  • 42.
    Small Business -Photography Wedding photography Portraits of graduating seniors Targets families with upper income bracket Uses the birthday feature to email gift cards for a portrait Reaches seniors directly
  • 43.
  • 44.
    Results over 6months 75% of students are introduced via Facebook No ads or direct mail anymore
  • 45.
    Lessons Know youraudience - Facebook does not make sense for every business Be a member of the community – not an advertiser Use the tools to maximum advantage. Use the apps to best forward your goals and allow others to promote your work easily Engage – create a community around your page
  • 46.
    Campaign for Target Back to School “ Our attitude had to be that we were taking advantage of an environment that already exists ; we aren’t there so much to tell a story, but to put on a party, giving the students a platform for social interaction .” Mauro Cavalletti, Creative Directory at AKQA.
  • 47.
    Campaign Don’ts Infringeon copyright or intellectual property Pretend to be someone you’re not Violate users privacy Flout the accepted rules of user engagement
  • 48.
    MySpace The largestSocial Network in North America It’s media site, primarily aimed at youth, giving them the opportunity to relate to brands and bands, as well as self-express. Expect to see more TV and video networks to integrate and work with MySpace This is the new generation that Generation X was to MTV.
  • 49.
    Stats MySpace hasmore than 110 million monthly active users around the globe · 85% of MySpace users are of voting age (18 or older) · 1 in 4 Americans is on MySpace in the UK it’s as common to have a MySpace as it is to own a dog
  • 50.
  • 51.
    Jeep Campaign MySpaceis known for promoting emerging musical artists One of the top selling points of the new Compass -- a powerful stereo system 300 live musical concerts were set up throughout the country Data could only be found on the MySpace page
  • 52.
    Fans could trackthe tour, listen to artists, and find out more about each artist via the MySpace page Artists performed out of the Jeep Compass by folding down the seats and hooking up their guitars to sound systems This resulted in over 12,000 friends, over 258 comments, over 12 forums, and over 1.3M clicks There was also significant traffic driven to the main Jeep Compass site
  • 53.
  • 54.
    Blogger Relations -Wrong Not every public relations firm is an expert in dealing with bloggers. Some are waking up to the blogging phenomenon but just guessing at the influencers They’re simply adding blogger e-mail addresses to their distribution lists, without taking the time needed to see what it is each blogger covers, learning their focus areas, or personalizing an angle.
  • 55.
    Who to “Relate” to and With Others are aggressively hustling the top two to five names and ignoring the second layer - which creates stress for those pursued, and resentment for those who are ignored. Find the right bloggers
  • 56.
    Finding Bloggers Paidtools – Radian 6, Ecairn Conversation, Buzz Logic Free tools – Google Blogsearch, Ice Rocket, Technorati, BlogPulse
  • 57.
    Identify the influencersGoogle Blog Search(keyword/brand names) Find posts Also check Ice Rocket Check ranking in Technorati Check Authority Check back links in Yahoo Site Explorer Check traffic in Alexa and Compete
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
    Read Their Blogs!!!!!!!!Do your homework Find a post that is relevant Leave a comment – a pertinent comment Repeat See if they are on Twitter Follow them Reply to tweets
  • 63.
  • 64.
  • 65.
    Then… Offer themsome content that is useful for their blog Don’t always make it about your client Be a resource for them
  • 66.
    Face time Meetin person if possible.
  • 67.
  • 68.
    Presence Application Thereis a killer on the loose under the covers of instant messaging, and no, it isn't malicious; It's a killer application that has the potential to revolutionize the way companies collaborate and communicate. The killer app is  presence
  • 69.
    "In the future,presence will be the underlying [network] capability, and IM will just be one of the apps that takes advantage of that.“ Source: Nemertes Research .
  • 70.
    Top Ten PRTips Be a good Twitter Citizen Send Direct Messages Faster Twitter Karma –follow status Gauge topic traction – Tweetscan Stats and Data Mining – TweetStats Fast News Alert – subscribe to feeds Put your Twitter stream on your blog.
  • 71.
  • 72.
    Get Started Setup account Look at top 100 Find top PR people Decide who to follow Start tweeting regularly
  • 73.
    Something of ValueWhat has my attention What am I thinking about What interesting article have I just read Rather than - what am I doing
  • 74.
    Case Studies ZapposWine Library Whole Foods Dell Jet Blue ComCast HRBlock
  • 75.
  • 76.
    Online video hascontinued to grow Jan 2008 saw YouTube’s traffic up to 31.3% of all online video’s viewed in the United States, up from 28.3% in September 2007
  • 77.
    2nd largest searchengine YouTube runs neck and neck with Yahoo as the second largest search engine People go to YouTube and search for videos on the subject they are interested in
  • 78.
  • 79.
  • 80.
  • 81.
  • 82.
    YouTube Channels arean excellent way to create a branded online entity for video content Take advantage of the YouTube traffic (estimated 200 million video clips shown every day)
  • 83.
  • 84.
    Custom Design Customdesign the channel so it interfaces seamlessly with your existing web presence
  • 85.
    Host on YourOwn Site You want your own look and feel in the player With YouTube player there is no way to auto start or do a URL redirect to your sales page There is no way to do tracking links so you can track from where your visitors are coming YouTube puts search boxes in the video that takes visitors away from your website You have no control over the video you produced.
  • 86.
  • 87.
  • 88.
    Veeple Advantages Currentlyfree Host your video No cost per view charges You can add interactivity Measurement – analytics provided
  • 89.
    Social Media NewsroomAggregate all your social media content in one place
  • 90.