SlideShare a Scribd company logo
The big question

What is the optimal time and
frequency at which my brand
   should share material to
     maximize my ROI?
Good vs. Bad examples




    57 million fans




    Tuesday 12:10 pm    Sunday 7 pm
Good vs. Bad examples




                    Friday at 12:27 pm



620,000 followers



                    Saturday at 5:14 am
The personification of brands


Brands want you
    to be their
   friends, then
they should learn
 to communicate
      like one
Timing – on Facebook

Weekends are optimal for consumers
Timing – on Facebook & Tumblr

  8 pm – 7 am = 17% higher interaction for FB
7 pm – 1 am = maximum interaction for Tumblr
Timing – on Twitter

19% of brand tweets occur on weekend
Timing – on Blogs

     Blog readers are early risers
Timing – Balancing platforms

Fine balance between tweets and posts
Frequency – Facebook
1-2 posts generate 32% more “likes” and
         73% more “comments”
Frequency – Twitter
Beyond 4 tweets a day, brands experience
       law of diminishing returns
Size matters

Smaller the better


80 characters


No limit

140 characters
Managerial Implications

#1: You cannot just post content for the
sake of it, you have to understand your
audiences consumption pattern.

#2: Tools such as Hoot suite & Tweet
O’clock can help one perfect their
content sharing
Discussion Question


        The motive behind ideal
time/size/frequency is to maximize the
         reach of ones content.

 What other ways do you feel brands
use or should be using to get the most
      out of their tweets/posts?
Appendix - Tactics to max. reach

• Twitter - If you ask followers to “RT,” you’ll get a 12X
  higher retweet rate than if you don’t. But if you spell out
  the word “retweet,” that figure jumps to 23X

• Facebook - It’s also a good idea to run photos — photo
  posts get 39% higher interaction rates than average

• Fill in the blank posts get 9 times more comments

• Tweet O’Clock, a twitter app allows you to find out when
  it’s best to tweet someone.Just enter their Twitter
  username, select the timezone to display the results in..
  then click on <Find>

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Social Media - Time, Frequency, Size

  • 1.
  • 2. The big question What is the optimal time and frequency at which my brand should share material to maximize my ROI?
  • 3. Good vs. Bad examples 57 million fans Tuesday 12:10 pm Sunday 7 pm
  • 4. Good vs. Bad examples Friday at 12:27 pm 620,000 followers Saturday at 5:14 am
  • 5. The personification of brands Brands want you to be their friends, then they should learn to communicate like one
  • 6. Timing – on Facebook Weekends are optimal for consumers
  • 7. Timing – on Facebook & Tumblr 8 pm – 7 am = 17% higher interaction for FB 7 pm – 1 am = maximum interaction for Tumblr
  • 8. Timing – on Twitter 19% of brand tweets occur on weekend
  • 9. Timing – on Blogs Blog readers are early risers
  • 10. Timing – Balancing platforms Fine balance between tweets and posts
  • 11. Frequency – Facebook 1-2 posts generate 32% more “likes” and 73% more “comments”
  • 12. Frequency – Twitter Beyond 4 tweets a day, brands experience law of diminishing returns
  • 13. Size matters Smaller the better 80 characters No limit 140 characters
  • 14. Managerial Implications #1: You cannot just post content for the sake of it, you have to understand your audiences consumption pattern. #2: Tools such as Hoot suite & Tweet O’clock can help one perfect their content sharing
  • 15. Discussion Question The motive behind ideal time/size/frequency is to maximize the reach of ones content. What other ways do you feel brands use or should be using to get the most out of their tweets/posts?
  • 16.
  • 17. Appendix - Tactics to max. reach • Twitter - If you ask followers to “RT,” you’ll get a 12X higher retweet rate than if you don’t. But if you spell out the word “retweet,” that figure jumps to 23X • Facebook - It’s also a good idea to run photos — photo posts get 39% higher interaction rates than average • Fill in the blank posts get 9 times more comments • Tweet O’Clock, a twitter app allows you to find out when it’s best to tweet someone.Just enter their Twitter username, select the timezone to display the results in.. then click on <Find>