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Social Media
Presence and
Competitive Analysis
Topics
• Doing brand discovery and competitive analysis
• Using discovery and analysis for strategic planning
Doing brand discovery and competitive
analysis
We’re here right now
Listen and
Observe
Set Goals for
Social Media
Identify
Audience
Personas and
Brand Voice
Develop Tactical
Strategies and
Objectives
Select
Platforms
and Tools
Plan and Create
Communication
Measure and
Report on
Activities
Learn
and
Adjust
Social media presence of a brand at a
moment in time
Strengths and weaknesses are in your
control to change
Opportunities and threats are external
factors and influences
Using discovery and analysis for
strategic planning
SWOT-based strategic planning options
W-O Strategy
Try to overcome organization
weakness in current social media to
follow relevant opportunities on the
social web
S-O Strategy
Leverage organization strengths on
the social web to take advantage of
related social media opportunities
W-T Strategy
Create a protective strategy that
reduces chances the organization
social media weaknesses will make
it vulnerable to external threats
S-T Strategy
Try to use organization social media
strengths to reduce its vulnerability
to external competitive threats or
new technologies on the social web
My brand’s
advantage
Exploit strongest sources of advantage
My Brand
story
benefit
strength
Our Category
industry
insight
ah-ha’s
The Audience
need
(emotional >
rational)
Social Media Presence and Competitive Analysis

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Social Media Presence and Competitive Analysis

  • 2.
  • 3. Topics • Doing brand discovery and competitive analysis • Using discovery and analysis for strategic planning
  • 4. Doing brand discovery and competitive analysis
  • 5. We’re here right now Listen and Observe Set Goals for Social Media Identify Audience Personas and Brand Voice Develop Tactical Strategies and Objectives Select Platforms and Tools Plan and Create Communication Measure and Report on Activities Learn and Adjust
  • 6. Social media presence of a brand at a moment in time
  • 7. Strengths and weaknesses are in your control to change
  • 8. Opportunities and threats are external factors and influences
  • 9. Using discovery and analysis for strategic planning
  • 10. SWOT-based strategic planning options W-O Strategy Try to overcome organization weakness in current social media to follow relevant opportunities on the social web S-O Strategy Leverage organization strengths on the social web to take advantage of related social media opportunities W-T Strategy Create a protective strategy that reduces chances the organization social media weaknesses will make it vulnerable to external threats S-T Strategy Try to use organization social media strengths to reduce its vulnerability to external competitive threats or new technologies on the social web
  • 11. My brand’s advantage Exploit strongest sources of advantage My Brand story benefit strength Our Category industry insight ah-ha’s The Audience need (emotional > rational)