1) Social media monitoring tools and web analytics can provide real-time intelligence on conversations and trends on the internet. 2) A study of 3 million tweets found that the frequency and content of tweets about movies like Avatar could accurately predict their box office takings. 3) Consent and engagement with stakeholders is gained through discovery, consumption, interaction and connection on social platforms and with real-time feedback.

1. How Social media has redefined intelligence and research#socializedyvr

2. Business Intelligence The top sources for real-time intelligence on the web Free or nearly free social media and web monitoring tools you can use The 5 steps of gaining consent to market/communicate to your stakeholders and online

3. Marketing is a conversation.- @brandcowboy

5. Tweets tell the future Computer scientists studied 3 million tweets 25 movies (including Avatar) Tweet frequency could be used to accurately predict the box office takings Content of the messages predict ongoing success. "Our predictions were incredibly close," Bernardo Huberman, head of the social computing lab at HP

6. Blog.suggestionbox.com

7. Real-Time Feedback

9. Consent Discovery Consumption Interaction Connection Consent == Full Engagement

11. http://Google.com/alerts

12. http://Blogsearch.google.com

13. http://facebook.com/search

14. http://www.linkedin.com/signal/

15. http://twazzup.com

16. http://tweetreach.com

19. Tweets tell the future Computer scientists studied 3 million tweets 25 movies (including Avatar) Tweet frequency could be used to accurately predict the box office takings Content of the messages predict ongoing success. "Our predictions were incredibly close," Bernardo Huberman, head of the social computing lab at HP

23. Sysomos – Media Analyst

24. Sysomos Heartbeat

25. #SCRM = Smart Engagement SCRM Social email Values Preferences Data Relationship History Business Intel Personal Intel 360 view SCRM

27. How to win Realize that marketing and branding is a conversation Monitor and respond in real-time Get self-organized or use a tool like Sysomos Socialize your entire business and get ready for Web 3.0 and Citizen 3.0

28. Resources http://closingbigger.net http://socialized.me/misabc http://twitter.com/shanegibson