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Social Media
What Is Social Media?


                   People using tools
                (like blogs and video)
                         & sites
           (like Facebook and LinkedIn)
                    to share content
          and have conversations online
The Big Reveal


 Social Media requires a lot of time and effort.
 Social media takes time to yield results.
 Not every business will benefit equally from investing
 in Social Media.
Which Types of Business get the
Most out of Social Media
Join the conversation
You've got to have answers to
these questions?
   Who are you?
   Why are you in business?
   Why do (should) your customers love you?
   What do you believe in?
   What makes you unique?
   What is your story?
But how do we
 get started?
Take a baseline measurement

 Visitors and sources of traffic
 Network size (followers, fans, members)
 Quantity of commentary about brand or product?
Listen
Engage – Join the conversation
What's next?
Company Blog –
Why your business needs one
 Keeps your clients/customers informed
 Blogging gets you noticed and referenced in your
  industry’s conversation
 Blog content used by Facebook and eNewsletter
 Great for improving your search engine ranking
Blogging Tips

 http://bit.ly/100examples
 Blog should be part of your domain -
  www.yourcompany.co.nz/blog
 Be focused – content should pertain to your mission,
  embody your values, be targeted & illustrate USPs
 Write with passion and sincerity. A blog is no place
  for a press release.
More… Blogging Tips

   Encourage conversation – comments
   Encourage guest blogging
   Be consistent
   Make sure your writing skills are up to snuff
   Share the love – be generous with your links
   Make sharing easy
Reviewing a great blog


www.socialmediaexaminer.com/
Facebook Page vs Profile

                 Profiles are for People
                Pages are for Businesses

 Against the rules for businesses to have profiles
 Can include a “like” box on their blog or website to promote
  their facebook page
 Pages can have unlimited fans
Facebook Welcome Page

   Branding
   'Like'
   Calls to action
   Links back to website
Engage Your Fans

  Sweepstakes
  User generated contests
  Coupons
  Group deals
  Favourite Picks
  Trivia
http://www.wildfireapp.com/
Measure Results
www.google.com/analytics
YouTube Analytics
Facebook Analytics
  Standard Reporting
                                                 Facebook Enhanced Reporting




                                           Engagement report                  Page report




                                      Lexicon measures ‘buzz’ and   Pulse Data reports the interests of
 Standard Impression, Clicks, Video     sentiment on Facebook                   your fans
              Plays

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Social Media Master Class

  • 2. What Is Social Media? People using tools (like blogs and video) & sites (like Facebook and LinkedIn) to share content and have conversations online
  • 3. The Big Reveal Social Media requires a lot of time and effort. Social media takes time to yield results. Not every business will benefit equally from investing in Social Media.
  • 4. Which Types of Business get the Most out of Social Media
  • 6.
  • 7. You've got to have answers to these questions?  Who are you?  Why are you in business?  Why do (should) your customers love you?  What do you believe in?  What makes you unique?  What is your story?
  • 8. But how do we get started?
  • 9. Take a baseline measurement  Visitors and sources of traffic  Network size (followers, fans, members)  Quantity of commentary about brand or product?
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Engage – Join the conversation
  • 16.
  • 18.
  • 19.
  • 20.
  • 21. Company Blog – Why your business needs one  Keeps your clients/customers informed  Blogging gets you noticed and referenced in your industry’s conversation  Blog content used by Facebook and eNewsletter  Great for improving your search engine ranking
  • 22. Blogging Tips  http://bit.ly/100examples  Blog should be part of your domain - www.yourcompany.co.nz/blog  Be focused – content should pertain to your mission, embody your values, be targeted & illustrate USPs  Write with passion and sincerity. A blog is no place for a press release.
  • 23. More… Blogging Tips  Encourage conversation – comments  Encourage guest blogging  Be consistent  Make sure your writing skills are up to snuff  Share the love – be generous with your links  Make sharing easy
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  • 25. Reviewing a great blog www.socialmediaexaminer.com/
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  • 27. Facebook Page vs Profile Profiles are for People Pages are for Businesses  Against the rules for businesses to have profiles  Can include a “like” box on their blog or website to promote their facebook page  Pages can have unlimited fans
  • 28. Facebook Welcome Page  Branding  'Like'  Calls to action  Links back to website
  • 29. Engage Your Fans  Sweepstakes  User generated contests  Coupons  Group deals  Favourite Picks  Trivia http://www.wildfireapp.com/
  • 33. Facebook Analytics Standard Reporting Facebook Enhanced Reporting Engagement report Page report Lexicon measures ‘buzz’ and Pulse Data reports the interests of Standard Impression, Clicks, Video sentiment on Facebook your fans Plays