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Social Media 101
Tools, Tricks, DIY (and make it not suck)
#SM101Cha
Kristy Graves, @kg
www.about.me/kristygraves
cc: Frau Hölle - https://www.flickr.com/photos/36154286@N03
Disclaimer
Gazillion social media platforms
cc: The Daring Librarian - https://www.flickr.com/photos/43666171@N07
Key Channels for #SM101Cha
• Facebook
• Twitter
• Instagram
• LinkedIn
• Snapchat
• Pinterest & YouTube
cc: Jason A. Howie - https://www.flickr.com/photos/40493340@N00
Facebook
cc: iLifeinicity - https://www.flickr.com/photos/36222488@N02
Why Facebook
• 1.59 Billion users (Dec 2015)
• Brand awareness
• Insights
• Groups
• Facebook Live
• Events
• Pro Tip: Overlay video with text!
cc: niallkennedy - https://www.flickr.com/photos/35034351734@N01
FB monthly
active mobile
users, 1.4
billion in Q4
2015
4,175
members
Twitter
cc: cobalt123 - https://www.flickr.com/photos/66606673@N00
Why Twitter
• 320 million users (March 2016)
• 79% outside U.S.
• New audience
• Customer support, engagement, fans
• Influencer engagement
• Real-time news & trends
• Conversation, Tweet chats
• Fun fact: #Hashtag originated in 2007
cc: shawncampbell - https://www.flickr.com/photos/59077136@N00
#original
Personal
touch goes a
long way
@Skype got it
right
Instagram
cc: LoKan Sardari - https://www.flickr.com/photos/30013612@N03
Why Instagram
• 400 million users (Sept 2015)
• Visual content
• Storytelling
• All the hashtags
• Niche communities
• Pro tip: IG recently changed to
algorithm based feed
Hipster Barbia aka
@socalitybarbie
Of course, shout out to
@garyvee
Passion to hired. @rachelryle
LinkedIn
cc: nan palmero - https://www.flickr.com/photos/97402086@N00
Why LinkedIn
• 400 million users (Jan 2016)
• Social selling
• Recruiting
• Build personal & brand reputation
• Still piece of social media (for
professionals) ecosystem
• Fun fact: Microsoft bought LinkedIn for
$26.2 billion
cc: For Inspiration Only - https://www.flickr.com/photos/33603523@N00
78% of social sellers outsell
peers who don't use social
media
Google's CFO,
"the Lady CFO"
Snapchat
cc: programwitch - https://www.flickr.com/photos/56661936@N00
Why Snapchat
• 110 million users (Dec 2015)
• Designed for "young people"
• 1:1 and very intentional following
• Best for personal brands, musicians, artists
• Fun to use! (Once you figure it out; it's not
just you)
• Pro tip: Download snaps and repost to
other channels
cc: yukop - https://www.flickr.com/photos/22322135@N00
Custom overlays & add fun images
Sponsored Superbowl Gatorade
Lens! ($450K - $750K)
Grubhub
contest
Pinterest & Youtube
cc: Thomas Hawk - https://www.flickr.com/photos/51035555243@N01
Why Pinterest & YouTube
• Pinterest, 100 million (Sept 2015)
• Pinterest - number one online social
network for shoppers
• YouTube, 1 billion+ users
• 80% outside US
• Fun fact: 1 million businesses on
Pinterest
93% pinners use to plan or
make purchases
Education with personality!
1M views in 3 days
Big picture
cc: vyxle - https://www.flickr.com/photos/89843448@N00
When starting out
1. Listen, listen, listen
2. Participate
3. Share story or promote ("12:1
rule")
4. Build community
cc: meolog - https://www.flickr.com/photos/123648128@N07
Keep in Mind
• What are your 3 main content buckets?
• Why does your content/product have value?
• What are your competitors doing?
• What are you measuring?
• Can you scale it?
• Are you engaging your audience?
• What can you learn?
• Are you taking risks? Being authentic?
cc: designsbykari - https://www.flickr.com/photos/43726999@N06
Beyond "marketing"
• Social listening
• Build brand authority
• Make people's lives better
• Drive answers (customer support)
• Build relationships, identify
partners/collaborators
• Improve efficiency & transparency
cc: michael.heiss - https://www.flickr.com/photos/15748454@N00
How to Rock It
• Take advantage of timely events
• Get creative
• Follow interesting brands & people
• Engage employees
• Give credit
• Have fun with it!
cc: N1NJ4 - https://www.flickr.com/photos/61343210@N00
Tools
• Canva.com
• ManageFlitter.com
• Simply Measured
• Tweetdeck, Hootsuite
• Bufferapp.com
• Animoto
• SomeEcards
• Excel, Smartsheet
• Slack, Trello, Asana
cc: Emily Barney - https://www.flickr.com/photos/60162443@N00
cc: kdonovangaddy - https://www.flickr.com/photos/36801167@N02

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Social Media 101 - Tools, Tricks, DIY & make it not suck

  • 1. Social Media 101 Tools, Tricks, DIY (and make it not suck) #SM101Cha Kristy Graves, @kg www.about.me/kristygraves cc: Frau Hölle - https://www.flickr.com/photos/36154286@N03
  • 2.
  • 4.
  • 5. Gazillion social media platforms cc: The Daring Librarian - https://www.flickr.com/photos/43666171@N07
  • 6. Key Channels for #SM101Cha • Facebook • Twitter • Instagram • LinkedIn • Snapchat • Pinterest & YouTube cc: Jason A. Howie - https://www.flickr.com/photos/40493340@N00
  • 7. Facebook cc: iLifeinicity - https://www.flickr.com/photos/36222488@N02
  • 8. Why Facebook • 1.59 Billion users (Dec 2015) • Brand awareness • Insights • Groups • Facebook Live • Events • Pro Tip: Overlay video with text! cc: niallkennedy - https://www.flickr.com/photos/35034351734@N01
  • 9. FB monthly active mobile users, 1.4 billion in Q4 2015
  • 11. Twitter cc: cobalt123 - https://www.flickr.com/photos/66606673@N00
  • 12. Why Twitter • 320 million users (March 2016) • 79% outside U.S. • New audience • Customer support, engagement, fans • Influencer engagement • Real-time news & trends • Conversation, Tweet chats • Fun fact: #Hashtag originated in 2007 cc: shawncampbell - https://www.flickr.com/photos/59077136@N00
  • 15.
  • 17. Instagram cc: LoKan Sardari - https://www.flickr.com/photos/30013612@N03
  • 18. Why Instagram • 400 million users (Sept 2015) • Visual content • Storytelling • All the hashtags • Niche communities • Pro tip: IG recently changed to algorithm based feed
  • 20. Of course, shout out to @garyvee
  • 21. Passion to hired. @rachelryle
  • 22. LinkedIn cc: nan palmero - https://www.flickr.com/photos/97402086@N00
  • 23. Why LinkedIn • 400 million users (Jan 2016) • Social selling • Recruiting • Build personal & brand reputation • Still piece of social media (for professionals) ecosystem • Fun fact: Microsoft bought LinkedIn for $26.2 billion cc: For Inspiration Only - https://www.flickr.com/photos/33603523@N00
  • 24. 78% of social sellers outsell peers who don't use social media
  • 26. Snapchat cc: programwitch - https://www.flickr.com/photos/56661936@N00
  • 27. Why Snapchat • 110 million users (Dec 2015) • Designed for "young people" • 1:1 and very intentional following • Best for personal brands, musicians, artists • Fun to use! (Once you figure it out; it's not just you) • Pro tip: Download snaps and repost to other channels cc: yukop - https://www.flickr.com/photos/22322135@N00
  • 28. Custom overlays & add fun images
  • 31. Pinterest & Youtube cc: Thomas Hawk - https://www.flickr.com/photos/51035555243@N01
  • 32. Why Pinterest & YouTube • Pinterest, 100 million (Sept 2015) • Pinterest - number one online social network for shoppers • YouTube, 1 billion+ users • 80% outside US • Fun fact: 1 million businesses on Pinterest
  • 33. 93% pinners use to plan or make purchases
  • 35. Big picture cc: vyxle - https://www.flickr.com/photos/89843448@N00
  • 36. When starting out 1. Listen, listen, listen 2. Participate 3. Share story or promote ("12:1 rule") 4. Build community cc: meolog - https://www.flickr.com/photos/123648128@N07
  • 37. Keep in Mind • What are your 3 main content buckets? • Why does your content/product have value? • What are your competitors doing? • What are you measuring? • Can you scale it? • Are you engaging your audience? • What can you learn? • Are you taking risks? Being authentic? cc: designsbykari - https://www.flickr.com/photos/43726999@N06
  • 38. Beyond "marketing" • Social listening • Build brand authority • Make people's lives better • Drive answers (customer support) • Build relationships, identify partners/collaborators • Improve efficiency & transparency cc: michael.heiss - https://www.flickr.com/photos/15748454@N00
  • 39. How to Rock It • Take advantage of timely events • Get creative • Follow interesting brands & people • Engage employees • Give credit • Have fun with it! cc: N1NJ4 - https://www.flickr.com/photos/61343210@N00
  • 40. Tools • Canva.com • ManageFlitter.com • Simply Measured • Tweetdeck, Hootsuite • Bufferapp.com • Animoto • SomeEcards • Excel, Smartsheet • Slack, Trello, Asana cc: Emily Barney - https://www.flickr.com/photos/60162443@N00
  • 41. cc: kdonovangaddy - https://www.flickr.com/photos/36801167@N02