Social Media 101 For PR
By: Erin Richards-Kunkel
TAKEAWAYS:
• SOCIAL MEDIA IS CHANGING HOW JOURNALISTS
RESEARCH, REPORT AND BREAK NEWS
• JOURNALISTS/WRITERS/INFLUENCERS ARE BRANDING
THEMSELVES ONLINE THROUGH SOCIAL MEDIA
• PUBLIC RELATIONS JOB DESCRIPTION HAS CHANGED;
SOCIAL MEDIA AND DIGITAL MARKETING SAVVY IS OFTEN
REQUIRED
• THINK LIKE A JOURNALIST/PUBLISHER =THINK LIKE A
MARKETER
CHANGE IN THE NEWS CYCLE:
JOURNALISTS AS BRANDS:
• INVEST IN PLACES TO CREATE RELATIONSHIPS WITH WRITERS
• TWITTER
• LINKEDIN
• MUCKRACK
THE CHANGING REQUIREMENTS OF PR:
• PUBLIC REALATIONS PROFESSIONALS
NEED TO DEMONSTRATE CORE SOCIAL
MEDIA SKILLS
THE CHANGING REQUIREMENTS OF PR:
• PUBLIC REALATIONS PROFESSIONALS
OFTEN NEED TO DEMONSTRATE CORE
SOCIAL MEDIA SKILLS
• DEVELOPING SOCIAL MEDIA STRATEGIES
• SOCIAL MEDIA COMPONENTS FOR PR CAMPAIGNS
• COMMUNITY AND CRISIS MANAGEMENT
• SOCIAL MEDIA ANALYTICS
THINK LIKE A JOURNALIST =THINK LIKE A MARKETER
• STRUGGLES FOR
JOURNALISTS/PUBLISHERS
• EYES ON CONTENT
• GOOD HEADLINES
• ACCURACY
• VIEWS
• ADVERTISERS
• COMPETITON
THINK LIKE A JOURNALIST = THINK LIKE A MARKETER
• STRUGGLES FOR MARKETERS
• EYES ON CONTENT
• ENGAGING
• BRAND AWARENESS
• CUSTOMERS
• COMPETITON
TIPS FOR PR PROS (USING SOCIAL MEDIA)
• START WITH “SOCIAL LISTENING”
• TRACK CRITICAL KEYWORDS ACROSS WEB TO SEE WHAT USERS ARE
SAYING ABOUT YOUR BRAND AND ANALYZE “SENTIMENT”
• TOOLS:
• GOOGLE ALERTS
• SOCIAL MENTION
• TOPSY.COM
• MUCKRACK
• TRACKUR
TIPS FOR PR PROS (USING SOCIAL MEDIA)
• KEEP AN EYE ON POTENTIAL OPPORTUNITIES FOR
YOUR BRAND
• HARO (HELP A REPORTER OUT)
• BLOGS AND GUEST BLOGS
TIPS FOR PR PROS (USING SOCIAL MEDIA)
• CREATE SOCIAL MEDIA TIE-INS FOR MEDIA AND PRESS
• TWEETABLE AND SHAREABLE INFO (ALWAYS)
• BEHIND- THE- SCENES FOR INTERVIEWS
• TEASERS AND TUNE-INS FOR SOCIAL MEDIA
• VINE
• INSTAGRAM
CASE STUDY: INFLUENCER CAMPAIGN
• Goals: Generate buzz around brand, drive targeted followers on
Instagram, increase engagement
• Week-long campaign (4 posts)
• Generated +1,200 new targeted users
• + 280% increase in continued engagement
• ~ 200 comments/entries into contest
• Numerous buying signals consumer interest for follow-up
SOCIAL MEDIA OPPORTUNITIES (RIGHT NOW!)
• DEVELOPING PERSONAL SOCIAL MEDIA OUTLETS
• BLOGS AND BLOGGING
• INTERNSHIPS
• FREELANCE SOCIAL MEDIA
• TIPS:
• SOCIAL MEDIA MANAGEMENT DASHBOARDS (HOOTSUITE, TWEETDECK,
SPROUT SOCIAL)
• INDUSTRY TRENDS AND MAJOR SOURCES (MASHABLE, TECHCRUNCH,
BUSINESS INSIDER, JEFF BULLAS BLOG)
• WEBINARS
PERSONAL BRANDING AND SOCIAL MEDIA:
• Use social media profiles as professional outlets
• Brand your social media and engage in “thought-leader
activities”
• Twitter
• LinkedIn
• Blogs, vlogs and contributor content
• THINK BEFORE YOU POST/TWEET/UPDATE
PERSONAL BRANDING AND SOCIAL MEDIA:
WHAT NOT TO DO:
GOOD READS
• The New Normal For News
• The Dos and Don’ts of Pitching Journalists on Social Media (Mashable)
• The Rise of the Journalist as a Publisher
About Me:
Erin Richards-Kunkel is the Director of Social Media at
Excelerate Media, a social media marketing firm helping
businesses from startups to established brands take their
social media to the next level. Richards-Kunkel develops
dynamic and fully integrated social media presences that
connect and engage with audiences while telling the story
behind the brand. She is also a journalist covering social
media, business, leadership, culture, food, fashion and
local stories.
Connect with me:
Twitter @ErinSRichards
FB: FB.com/ErinRichardsKunkel
Website: exceleratemedia.com
Email: erin@exceleratemedia.com

Social Media 101 for Public Relations Professionals

  • 1.
    Social Media 101For PR By: Erin Richards-Kunkel
  • 2.
    TAKEAWAYS: • SOCIAL MEDIAIS CHANGING HOW JOURNALISTS RESEARCH, REPORT AND BREAK NEWS • JOURNALISTS/WRITERS/INFLUENCERS ARE BRANDING THEMSELVES ONLINE THROUGH SOCIAL MEDIA • PUBLIC RELATIONS JOB DESCRIPTION HAS CHANGED; SOCIAL MEDIA AND DIGITAL MARKETING SAVVY IS OFTEN REQUIRED • THINK LIKE A JOURNALIST/PUBLISHER =THINK LIKE A MARKETER
  • 3.
    CHANGE IN THENEWS CYCLE:
  • 4.
    JOURNALISTS AS BRANDS: •INVEST IN PLACES TO CREATE RELATIONSHIPS WITH WRITERS • TWITTER • LINKEDIN • MUCKRACK
  • 5.
    THE CHANGING REQUIREMENTSOF PR: • PUBLIC REALATIONS PROFESSIONALS NEED TO DEMONSTRATE CORE SOCIAL MEDIA SKILLS
  • 6.
    THE CHANGING REQUIREMENTSOF PR: • PUBLIC REALATIONS PROFESSIONALS OFTEN NEED TO DEMONSTRATE CORE SOCIAL MEDIA SKILLS • DEVELOPING SOCIAL MEDIA STRATEGIES • SOCIAL MEDIA COMPONENTS FOR PR CAMPAIGNS • COMMUNITY AND CRISIS MANAGEMENT • SOCIAL MEDIA ANALYTICS
  • 7.
    THINK LIKE AJOURNALIST =THINK LIKE A MARKETER
  • 8.
    • STRUGGLES FOR JOURNALISTS/PUBLISHERS •EYES ON CONTENT • GOOD HEADLINES • ACCURACY • VIEWS • ADVERTISERS • COMPETITON THINK LIKE A JOURNALIST = THINK LIKE A MARKETER • STRUGGLES FOR MARKETERS • EYES ON CONTENT • ENGAGING • BRAND AWARENESS • CUSTOMERS • COMPETITON
  • 9.
    TIPS FOR PRPROS (USING SOCIAL MEDIA) • START WITH “SOCIAL LISTENING” • TRACK CRITICAL KEYWORDS ACROSS WEB TO SEE WHAT USERS ARE SAYING ABOUT YOUR BRAND AND ANALYZE “SENTIMENT” • TOOLS: • GOOGLE ALERTS • SOCIAL MENTION • TOPSY.COM • MUCKRACK • TRACKUR
  • 10.
    TIPS FOR PRPROS (USING SOCIAL MEDIA) • KEEP AN EYE ON POTENTIAL OPPORTUNITIES FOR YOUR BRAND • HARO (HELP A REPORTER OUT) • BLOGS AND GUEST BLOGS
  • 11.
    TIPS FOR PRPROS (USING SOCIAL MEDIA) • CREATE SOCIAL MEDIA TIE-INS FOR MEDIA AND PRESS • TWEETABLE AND SHAREABLE INFO (ALWAYS) • BEHIND- THE- SCENES FOR INTERVIEWS • TEASERS AND TUNE-INS FOR SOCIAL MEDIA • VINE • INSTAGRAM
  • 12.
    CASE STUDY: INFLUENCERCAMPAIGN • Goals: Generate buzz around brand, drive targeted followers on Instagram, increase engagement • Week-long campaign (4 posts) • Generated +1,200 new targeted users • + 280% increase in continued engagement • ~ 200 comments/entries into contest • Numerous buying signals consumer interest for follow-up
  • 13.
    SOCIAL MEDIA OPPORTUNITIES(RIGHT NOW!) • DEVELOPING PERSONAL SOCIAL MEDIA OUTLETS • BLOGS AND BLOGGING • INTERNSHIPS • FREELANCE SOCIAL MEDIA • TIPS: • SOCIAL MEDIA MANAGEMENT DASHBOARDS (HOOTSUITE, TWEETDECK, SPROUT SOCIAL) • INDUSTRY TRENDS AND MAJOR SOURCES (MASHABLE, TECHCRUNCH, BUSINESS INSIDER, JEFF BULLAS BLOG) • WEBINARS
  • 14.
    PERSONAL BRANDING ANDSOCIAL MEDIA: • Use social media profiles as professional outlets • Brand your social media and engage in “thought-leader activities” • Twitter • LinkedIn • Blogs, vlogs and contributor content • THINK BEFORE YOU POST/TWEET/UPDATE
  • 15.
    PERSONAL BRANDING ANDSOCIAL MEDIA: WHAT NOT TO DO:
  • 17.
    GOOD READS • TheNew Normal For News • The Dos and Don’ts of Pitching Journalists on Social Media (Mashable) • The Rise of the Journalist as a Publisher
  • 18.
    About Me: Erin Richards-Kunkelis the Director of Social Media at Excelerate Media, a social media marketing firm helping businesses from startups to established brands take their social media to the next level. Richards-Kunkel develops dynamic and fully integrated social media presences that connect and engage with audiences while telling the story behind the brand. She is also a journalist covering social media, business, leadership, culture, food, fashion and local stories. Connect with me: Twitter @ErinSRichards FB: FB.com/ErinRichardsKunkel Website: exceleratemedia.com Email: erin@exceleratemedia.com