The way people learn is dramatically changing to “point of need” as the trend of social media continues to influence access to information. As SharePoint and social media adoption grows within your organization the ability to assign value to knowledge transfer becomes increasing acute. Learning processes must be deployed that can respond to decreasing product and service cycle times with higher quality. Informal Social Learning is complementary to the effort of your Learning and Development organization’s use of a Learning Management System (LMS) for structured course offerings. Informal learning is the unofficial, unscheduled, impromptu way most people learn to do their jobs. Informal learning is like riding a bicycle: the rider chooses the destination and the route

1. Measuring Knowledge is
Power

2. Leveraging SharePoint 2013 &
Yammer for Social Learning

3. About Joel Oleson
First SharePoint Admin
Top social media influencer
Community builder
Global Traveller
http://www.collabshow.com
http://travelingepic.com
Twitter @joeloleson

4. Intralearn Software
• Pioneers in eLearning
• Significant industry first including: on-line testing, integrated
collaboration, use of single learning objects, certified Microsoft
application
• 20 Years Experience gained from elearning
• NanoLearn (Informal Learning Solution)
• Adopter of Microsoft Technology
• Lync, Exchange, SharePoint, SQL, Windows Server, Visual
Studio, WCF Services, etc.

5. • Adoption Challenges
• Learning & Gamification Strategies
• Informal learning & Social learning
• Intralearn NanoLearn Solution
About the Webinar

6. NON-ROUTINE UNENGAGING UIPOOR ADOPTION
THE CHALLENGE
Despite over $1B spent yearly on SharePoint,
challenges remain
Only 40% of LOBs
regularly use
54% don’t like the
experience
41% of users prefer other
tools, such as email
Source: AIIM, Forrester (Rob Koplowitz)

7. Understanding SharePoint Adoption
“Too often, IT provides the latest and greatest
SharePoint release only to watch many users turn
their backs on the solution”
Forrester “SharePoint Enters It’s Awkward Teen Years” by Koplowitz and Rymer,
Feb 2013
Confidential7

8. Evaluating Adoption
Confidential8
• Engagement – It’s not just about getting people to use the
solution. If that was the need you just put the time keeping app
on the homepage.
• Community – The users need information, training, help
and assistance. Building community increases knowledge
sharing. Start in house SP User Group!
• Loyalty & Expertise - Your SP team won’t scale. Reward
and Recognize the successful efforts of the power users and
champions in business.

9. History Lesson on Corporate Learning

10. Introducing Social Learning
• Align requirements and goals with the business
• Define clear business roles, responsibilities and user rewards
• Establish approach and process definition for implementation and
support
• Establish baseline and then monitor and evaluate social learning and
benefits
• Capture “user stories” to help stakeholders imagine and see “how it
looks in action”
http://www.learningsolutionsmag.com/articles/591/get-serious-about-social-learning-by-focusing-on-what-matters

11. Align Requirements and Goals
with the Business

12. Establish Approach and Process Definition
for Implementation and Support

13. Establish Baseline and Then Monitor and
Evaluate Social Learning and Benefits

14. Capture “User Stories” to Help Stakeholders
Imagine and See “How It Looks in Action”

15. Define Clear Business Roles,
Responsibilities and User Rewards

16. Gamification is…
“Game mechanics in a non-game context
to engage users and solve problems…”
Why do we collect frequent flier points?
Because occasionally we get a free flight!

17. Use in Profile

18. Collecting Badges…

19. Reputation in SharePoint 2013

20. Top Contributors SP2013

21. Leaderboard Example on Yammer

22. Introducing NanoLearn

23. Value Proposition
We empower our clients with a solution which
allows them to effectively educate their employees
by consuming small nuggets of information from
different sources that can be consolidated and
measured, providing valuable metrics which
highlight the impact of learning on organizational
performance.

24. Industry Studies
• More than half (51%) of the learning within organizations is unstructured.1
• Enterprises no longer need to rely solely on instructors, handbooks and
large classroom environments. Multiple alternative resources exist for
advanced learning including video, gamification and social networking
tools. 1
• Enterprise Social Collaboration as an organizational initiative where
employees or partner organizations work together to accomplish business-
related tasks via user-generated (social) content creation and sharing. 1
• Millenials will be 46% of workforce by 2020 2
• Want to learn and grow with you
• Tech savvy multi-taskers
• Social media megaphone for your company
1. Various 2014 Aberdeen research briefs

25. So Much Training, So Little to Show for It
• U.S. firms spent about $156 billion on employee learning in 2011.
(ASTD)
• With little practical follow-up or meaningful assessments, some
90% of new skills are lost within a year; many organizations don't
evaluate how well employees have learned.
• Companies need to teach employees how and where to access
facts. If you are inundated with facts and concepts, you will forget
90% of it.
Dr. Eduardo Salas
Professor of organizational psychology at the University of Central Florida

26. Satisfies Market Requirements
• Corporate “sized” structure around emerging style of informal
learning
• Permissions, roles, groups, collections of items, dashboard, etc
• SharePoint add-on extending knowledge base with outside resources
• Provides ability to create a reward system such as “badging”
• Includes social Learning, crowd sourcing, gamification, content reuse
• API to integrate with line of business/mission critical applications
• Puts a “familiar” tool into the hands of next generation employees
• Instant access to point/moment of need information
NanoLearn

27. Demo NanoLearn

28. Thank you - Next Steps
• Bill Fistori - EVP
508-393-2277 x239
info@intralearn.com
• Corporate information:
www.intralearn.com
• NanoLearn information:
www.nanolearn.com
NanoLearn
We would like to hear from you!
• Joel Oleson
@joeloleson
http://collabshow.com
LinkedIn
http://linkedin.com/in/joeloleson