The document outlines several challenges facing the implementation of smart schools in Malaysia, including heavy upfront investment needs, lack of customization for student needs, insufficient technical support and infrastructure issues especially in rural areas. It also notes underutilization of hardware, software and courseware due to lack of teacher ICT skills and preference for traditional teaching methods. However, it points to some progress, including improved academic performance on national exams since 2009 and over 75% of schools achieving at least a 3-star rating under the Smart School Qualification Standards framework.