S.M.A.R.T. Communications
 Erase the guess work of communicating Project SEARCH
What is a communications plan?


 A roadmap for
 communicating your
 key messages

   What?

   Who?

   How?
Why do you need a
communications plan?
Why do you need a
communications plan?

 To reach your goals
Why do you need a
communications plan?

 To reach your goals

 To reach ALL stakeholders
Why do you need a
communications plan?

 To reach your goals

 To reach ALL stakeholders

 To communicate a
 consistent message
Why do you need a
communications plan?

 To reach your goals

 To reach ALL stakeholders

 To communicate a
 consistent message

 To create opportunity for
 action and feedback
Why do you need a
communications plan?

 To reach your goals

 To reach ALL stakeholders

 To communicate a
 consistent message

 To create opportunity for
 action and feedback
Why do you need a
communications plan?
Why do you need a
communications plan?
Consistency is KEY!
What is a S.M.A.R.T.
communications plan?

  Specific

  Measurable

  Attainable

  Results Oriented

  Time Conscious
Specific Communication Goals

 Who?

 What?

 Where/How?

 When?

 Why?
Specific Communication Goals

 Who?          Stakeholders

 What?

 Where/How?

 When?

 Why?
Specific Communication Goals

 Who?          Stakeholders

 What?         Goals/Messages

 Where/How?

 When?

 Why?
Specific Communication Goals

 Who?          Stakeholders

 What?         Goals/Messages

 Where/How?    Vehicles/Tactics

 When?

 Why?
Specific Communication Goals

 Who?          Stakeholders

 What?         Goals/Messages

 Where/How?    Vehicles/Tactics

 When?         Time Frame

 Why?
Specific Communication Goals

 Who?          Stakeholders

 What?         Goals/Messages

 Where/How?    Vehicles/Tactics

 When?         Time Frame

 Why?          Benefits
A time when SPECIFICS DON’T MATTER!
A time when SPECIFICS DO MATTER!
BE SPECIFIC in communicating Project SEARCH!
Stakeholders
 Current Students/Parents
 Potential Students/Parents
     Associate Schools
    Partnering Agencies
    Potential Employers
Goals &
Messages
     News and Updates
        Recruitment
     Job Development
    Disability Awareness
Transition Services Awareness
  Celebrate Student Success
Vehicles &
 Tactics
        Face-to-Face
         Newsletters
Presentations and Open Houses
          Website
           Video
        Social Media
Time Frame
 Daily/Weekly/Monthly
     Time of year
      Frequency
Benefits
        Reach your goals
     Reach a$ stakeholders
Communicate a consistent message
    Create action & feedback
Measurable communications
 Establish criteria to
 measure your
 communication
 progress

 Surveys and Polls

 Online Analytics

 Analyze Feedback
Attainable communications

 Establish
 communication goals
 that are realistic

 Look at how you
 communicate now

 Quality vs. Quantity
Results oriented communications
 Establish criteria to
 determine if your
 objectives & tactics are
 meeting your goals

 Analyze the quality of
 your communications
 based on response

 Fix it - don’t defend it!
Time conscious communications
 Stick to your timeline
                           Be ready to devote
 Give it time for you to   time and energy to
 get good at               communications
 communicating

 Give it time for your
 audience to
 understand your
 efforts and provide
 feedback
S.M.A.R.T. communications

  Specific

  Measurable

  Attainable

  Results Oriented

  Time Conscious
Questions?

                     AJ Huff
   Coordinator of School-Community Relations
         Madison Local School District
               Middletown, Ohio

         aj.huff@madisonmohawks.org

SMART Communication Plans

  • 1.
    S.M.A.R.T. Communications Erasethe guess work of communicating Project SEARCH
  • 2.
    What is acommunications plan? A roadmap for communicating your key messages What? Who? How?
  • 3.
    Why do youneed a communications plan?
  • 4.
    Why do youneed a communications plan? To reach your goals
  • 5.
    Why do youneed a communications plan? To reach your goals To reach ALL stakeholders
  • 6.
    Why do youneed a communications plan? To reach your goals To reach ALL stakeholders To communicate a consistent message
  • 7.
    Why do youneed a communications plan? To reach your goals To reach ALL stakeholders To communicate a consistent message To create opportunity for action and feedback
  • 8.
    Why do youneed a communications plan? To reach your goals To reach ALL stakeholders To communicate a consistent message To create opportunity for action and feedback
  • 9.
    Why do youneed a communications plan?
  • 10.
    Why do youneed a communications plan?
  • 11.
  • 12.
    What is aS.M.A.R.T. communications plan? Specific Measurable Attainable Results Oriented Time Conscious
  • 13.
    Specific Communication Goals Who? What? Where/How? When? Why?
  • 14.
    Specific Communication Goals Who? Stakeholders What? Where/How? When? Why?
  • 15.
    Specific Communication Goals Who? Stakeholders What? Goals/Messages Where/How? When? Why?
  • 16.
    Specific Communication Goals Who? Stakeholders What? Goals/Messages Where/How? Vehicles/Tactics When? Why?
  • 17.
    Specific Communication Goals Who? Stakeholders What? Goals/Messages Where/How? Vehicles/Tactics When? Time Frame Why?
  • 18.
    Specific Communication Goals Who? Stakeholders What? Goals/Messages Where/How? Vehicles/Tactics When? Time Frame Why? Benefits
  • 19.
    A time whenSPECIFICS DON’T MATTER!
  • 20.
    A time whenSPECIFICS DO MATTER!
  • 21.
    BE SPECIFIC incommunicating Project SEARCH!
  • 22.
    Stakeholders Current Students/Parents Potential Students/Parents Associate Schools Partnering Agencies Potential Employers
  • 23.
    Goals & Messages News and Updates Recruitment Job Development Disability Awareness Transition Services Awareness Celebrate Student Success
  • 24.
    Vehicles & Tactics Face-to-Face Newsletters Presentations and Open Houses Website Video Social Media
  • 25.
    Time Frame Daily/Weekly/Monthly Time of year Frequency
  • 26.
    Benefits Reach your goals Reach a$ stakeholders Communicate a consistent message Create action & feedback
  • 27.
    Measurable communications Establishcriteria to measure your communication progress Surveys and Polls Online Analytics Analyze Feedback
  • 28.
    Attainable communications Establish communication goals that are realistic Look at how you communicate now Quality vs. Quantity
  • 29.
    Results oriented communications Establish criteria to determine if your objectives & tactics are meeting your goals Analyze the quality of your communications based on response Fix it - don’t defend it!
  • 30.
    Time conscious communications Stick to your timeline Be ready to devote Give it time for you to time and energy to get good at communications communicating Give it time for your audience to understand your efforts and provide feedback
  • 31.
    S.M.A.R.T. communications Specific Measurable Attainable Results Oriented Time Conscious
  • 32.
    Questions? AJ Huff Coordinator of School-Community Relations Madison Local School District Middletown, Ohio aj.huff@madisonmohawks.org