Download the complete (free) guide on the same topic here: http://bit.ly/2MeXmXX
Change is now business as usual at organizations. And today internal communicators need to move from ‘managing’ change to leading and enabling change.
Presentation takeaways:
- The essential role of internal communication during change management
- The questions to ask when building a strategy
- Understanding the 7 key drivers of change
- How to gain insight and measurement into your campaigns
- The value of sharing results with stakeholders
- Change management is an approach to any project or organizational change that addresses the less visible and often emotional resistance and risks that oppose a change.
We present "How Internal Communications can drive Organizational Change" - a 7 minute must-read deck for every IC professional.
---
We know that every organization faces different communication challenges. Call us now if you’d like to discuss yours with one of our IC experts.
Intl. +353 21 242 7277
UK 0800 904 7955
US 781 443 7600
or visit Poppulo.com
How to help Line Managers be Better CommunicatorsPoppulo
Download our free How to Guide on the same topic here: http://bit.ly/2VNVV3I
Line managers play a crucial role in articulating company communications and providing feedback to senior management. As the workplace changes radically – driven by a range of inter-linking factors such as technological advancements, talent shortages, remote working, and sky-high urban property prices – the role of the line manager in this context is going to become even more critical.
Yet, rightly or wrongly, they are consistently seen as being poor communicators.
This presentation includes some wonderful insight from several IC professionals and covers:
- Capability building
- Capacity building
- Cascade management
- Leadership support
- Process support
- Data to the rescue
---
We know that every organization faces different communication challenges. Call us now if you’d like to discuss yours with one of our IC experts.
Intl. +353 21 242 7277
UK 0800 904 7955
US 781 443 7600
or visit Poppulo.com
Taking internal communication out of its comfort zoneCIPR Inside
A webinar presented to members on 2 November 2016, Laura Jameson and Nick Leonard presented some top details from the recent research conducted by Ruder Finn
Presenting this set of slides with name - Change Management Fundamentals Powerpoint Presentation Slides. This PPT deck displays twenty three slides with in depth research. Our topic oriented Change Management Fundamentals Powerpoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Change Management Fundamentals Powerpoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
21 Critical Questions to Ask before Change ManagementCatherine Adenle
This presentation contains 21 critical questions to ask before change management. Before implementing a major change in an organization, to have clarity and a water-tight road map for change, certain critical questions must be asked and answered first. For change to be successful and for it to take hold, rushing into a major change without answering these 21 critical questions to ask before change management will certainly derail the change. These 21 critical questions will help all change agents, experienced and inexperienced, to plan a change in a well structured manner.
Internal Communication Ideas - 10 Simple Secrets to Totally Rock Your Interna...Axero Solutions
A good internal communication strategy makes good business sense.
If your employees are communicating effectively, you’ll have a highly-committed and well-performing workforce. Effective communication also creates a can-do culture and leads to a learning organization.
If you want to totally rock how your management team and employees communicate, here are 10 internal communication ideas to get you started.
We’ve come up with a list of common business communication questions and how their solutions will fit into your internal communication strategy.
How to help Line Managers be Better CommunicatorsPoppulo
Download our free How to Guide on the same topic here: http://bit.ly/2VNVV3I
Line managers play a crucial role in articulating company communications and providing feedback to senior management. As the workplace changes radically – driven by a range of inter-linking factors such as technological advancements, talent shortages, remote working, and sky-high urban property prices – the role of the line manager in this context is going to become even more critical.
Yet, rightly or wrongly, they are consistently seen as being poor communicators.
This presentation includes some wonderful insight from several IC professionals and covers:
- Capability building
- Capacity building
- Cascade management
- Leadership support
- Process support
- Data to the rescue
---
We know that every organization faces different communication challenges. Call us now if you’d like to discuss yours with one of our IC experts.
Intl. +353 21 242 7277
UK 0800 904 7955
US 781 443 7600
or visit Poppulo.com
Taking internal communication out of its comfort zoneCIPR Inside
A webinar presented to members on 2 November 2016, Laura Jameson and Nick Leonard presented some top details from the recent research conducted by Ruder Finn
Presenting this set of slides with name - Change Management Fundamentals Powerpoint Presentation Slides. This PPT deck displays twenty three slides with in depth research. Our topic oriented Change Management Fundamentals Powerpoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Change Management Fundamentals Powerpoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
21 Critical Questions to Ask before Change ManagementCatherine Adenle
This presentation contains 21 critical questions to ask before change management. Before implementing a major change in an organization, to have clarity and a water-tight road map for change, certain critical questions must be asked and answered first. For change to be successful and for it to take hold, rushing into a major change without answering these 21 critical questions to ask before change management will certainly derail the change. These 21 critical questions will help all change agents, experienced and inexperienced, to plan a change in a well structured manner.
Internal Communication Ideas - 10 Simple Secrets to Totally Rock Your Interna...Axero Solutions
A good internal communication strategy makes good business sense.
If your employees are communicating effectively, you’ll have a highly-committed and well-performing workforce. Effective communication also creates a can-do culture and leads to a learning organization.
If you want to totally rock how your management team and employees communicate, here are 10 internal communication ideas to get you started.
We’ve come up with a list of common business communication questions and how their solutions will fit into your internal communication strategy.
10 Ways to Improve Internal CommunicationWeekdone.com
10 ways to improve internal communication. Practical tips to increase employee engagement, improve company competitiveness and build stronger teams. Presented by Weekdone (https://weekdone.com/) internal communication tool for leaders and managers. Try it for free in your team.
Create a compelling vision, communicate that vision and how to translate it into reality. People who cannot invent and reinvent themselves must be content with borrowed postures, secondhand ideas, fitting in instead of standing out.
Change Management Toolkit including Models, Plans, Frameworks & ToolsAurelien Domont, MBA
Toolkit Downloadable at www.slidebooks.com | Created By ex-Deloitte Change Consultants | Download and Reuse Now a Change Management Toolkit including 10+ Models, Plans, Frameworks & Tools.
This is a communication plan explaining the organizational change for the organization in the UPOX AET 560 Organizational Change Process Learning Team project
[En] Kotter's 8 Step Change Models (Transformation)Abdi Januar Putra
This is a very brief of 8 Step Change Model from John P. Kotter. Yes, this model can be used to transform an organization or company.
For further information, very recommended to visit here:
https://www.kotterinc.com/8-steps-process-for-leading-change/
These words From mind tools:
"Change is the only constant."
– Heraclitus, Greek philosopher
What was true more than 2,000 years ago is just as true today. We live in a world where "business as usual" is change. New initiatives, project-based working, technology improvements, staying ahead of the competition – these things come together to drive ongoing changes to the way we work.
Whether you're considering a small change to one or two processes, or a system wide change to an organization, it's common to feel uneasy and intimidated by the scale of the challenge.
Organizational Change Management for IT ProjectsDavid Solis
Final project of the Certificate in Innovation and Design Thinking.
Management organizational change framework to ensure the complete success of IT projects
Best Practices in Internal Communication Using Your Hospital IntranetAnne Sweeney
Is your intranet the "go-to" place for your staff, physicians, board members and stakeholders?
An intranet should serve as the centralized communication hub for your staff, physicians, board members and stakeholders. Whether it be for distributing vital information, providing a team workspace to collaborate or sharing news with upper level management, your intranet should be the "go to" place. And just like with any other website, internal or external-facing, how you market your intranet will play a big part in the success of this initiative.
This educational webinar will focus on internal communications. We will be co-presenting with Angela Novak, Client Services Director at H2M in Fargo, North Dakota. Angela knows firsthand how to unify the power of internal healthcare communications. With 15 years of professional healthcare experience, Angela offers seasoned leadership, thinking, planning, and execution approaches to healthcare marketing, strategy, and communication needs.
We are excited to be partnering with H2M to deliver this webinar on utilizing your intranet to foster better communication and engagement within your organization.
What you will learn:
• Key tips for publishing relevant content on your Intranet
• How to better distribute and present vital information to your staff
• Ways to engage your employees with your content
• How to encourage collaboration among staff
• Tools for providing leadership with valuable staff feedback
Target Audience: chief executive officer, chief operating officer, chief financial officer, chief information officer, marketing director, and other healthcare executives that handle internal communications
Presenters:
Angela Novak, Client Services Director
H2M Marketing
Anne La Francis, Director of Sales and Marketing
HospitalPortal.net
The purpose of this research paper is to identify why Human Resources (HR) is a change agent in any organization to drive organizational excellence. HR practitioners, as change agents, are responsible for easing the impact of changes in their organization and to empower employees against the consequences of these inevitable changes. Sometimes, the change helps to produce a significant increase in performance excellence and the company can boost sales and production without major additional cost.
Several vital competencies that are reviewed in this paper include how HR practitioners are path creators amongst the path breakers of organizational culture, by being change drivers and business focused. HR practitioners who are unable to function as change agents will inevitably create a barrier against their becoming a well-integrated strategic partner. Therefore, the role of change agent also mediates the relationship between certain HR competencies and organizational performance. This involves monitoring employee engagement and keeping levels high, developing strategies to retain top performers, and continuing to provide value-added services to employees.
10 Ways to Improve Internal CommunicationWeekdone.com
10 ways to improve internal communication. Practical tips to increase employee engagement, improve company competitiveness and build stronger teams. Presented by Weekdone (https://weekdone.com/) internal communication tool for leaders and managers. Try it for free in your team.
Create a compelling vision, communicate that vision and how to translate it into reality. People who cannot invent and reinvent themselves must be content with borrowed postures, secondhand ideas, fitting in instead of standing out.
Change Management Toolkit including Models, Plans, Frameworks & ToolsAurelien Domont, MBA
Toolkit Downloadable at www.slidebooks.com | Created By ex-Deloitte Change Consultants | Download and Reuse Now a Change Management Toolkit including 10+ Models, Plans, Frameworks & Tools.
This is a communication plan explaining the organizational change for the organization in the UPOX AET 560 Organizational Change Process Learning Team project
[En] Kotter's 8 Step Change Models (Transformation)Abdi Januar Putra
This is a very brief of 8 Step Change Model from John P. Kotter. Yes, this model can be used to transform an organization or company.
For further information, very recommended to visit here:
https://www.kotterinc.com/8-steps-process-for-leading-change/
These words From mind tools:
"Change is the only constant."
– Heraclitus, Greek philosopher
What was true more than 2,000 years ago is just as true today. We live in a world where "business as usual" is change. New initiatives, project-based working, technology improvements, staying ahead of the competition – these things come together to drive ongoing changes to the way we work.
Whether you're considering a small change to one or two processes, or a system wide change to an organization, it's common to feel uneasy and intimidated by the scale of the challenge.
Organizational Change Management for IT ProjectsDavid Solis
Final project of the Certificate in Innovation and Design Thinking.
Management organizational change framework to ensure the complete success of IT projects
Best Practices in Internal Communication Using Your Hospital IntranetAnne Sweeney
Is your intranet the "go-to" place for your staff, physicians, board members and stakeholders?
An intranet should serve as the centralized communication hub for your staff, physicians, board members and stakeholders. Whether it be for distributing vital information, providing a team workspace to collaborate or sharing news with upper level management, your intranet should be the "go to" place. And just like with any other website, internal or external-facing, how you market your intranet will play a big part in the success of this initiative.
This educational webinar will focus on internal communications. We will be co-presenting with Angela Novak, Client Services Director at H2M in Fargo, North Dakota. Angela knows firsthand how to unify the power of internal healthcare communications. With 15 years of professional healthcare experience, Angela offers seasoned leadership, thinking, planning, and execution approaches to healthcare marketing, strategy, and communication needs.
We are excited to be partnering with H2M to deliver this webinar on utilizing your intranet to foster better communication and engagement within your organization.
What you will learn:
• Key tips for publishing relevant content on your Intranet
• How to better distribute and present vital information to your staff
• Ways to engage your employees with your content
• How to encourage collaboration among staff
• Tools for providing leadership with valuable staff feedback
Target Audience: chief executive officer, chief operating officer, chief financial officer, chief information officer, marketing director, and other healthcare executives that handle internal communications
Presenters:
Angela Novak, Client Services Director
H2M Marketing
Anne La Francis, Director of Sales and Marketing
HospitalPortal.net
The purpose of this research paper is to identify why Human Resources (HR) is a change agent in any organization to drive organizational excellence. HR practitioners, as change agents, are responsible for easing the impact of changes in their organization and to empower employees against the consequences of these inevitable changes. Sometimes, the change helps to produce a significant increase in performance excellence and the company can boost sales and production without major additional cost.
Several vital competencies that are reviewed in this paper include how HR practitioners are path creators amongst the path breakers of organizational culture, by being change drivers and business focused. HR practitioners who are unable to function as change agents will inevitably create a barrier against their becoming a well-integrated strategic partner. Therefore, the role of change agent also mediates the relationship between certain HR competencies and organizational performance. This involves monitoring employee engagement and keeping levels high, developing strategies to retain top performers, and continuing to provide value-added services to employees.
Capabilities we need now in change managementLena Ross
Titled 'The High 5 of Change Mastery' this presentation is a guide for change leaders and practitioners to future-pace their capabilities with these skills for change mastery. These emerging capabilities will help us optimise our relevance and effectiveness in a disruptive business environment.
Good communication starts from within - workshop giving an introduction to ch...Ann Pilkington
This session was an introduction to managing communication on change projects. It was delivered on the second day of Apeiron Communication's conference "Good communication starts from within"
o become a successful, thriving social organization, you have to address the mental (business), physical (technology), and emotional (people) aspects of the change social brings, and then build healthy habits over time that help you realize benefits faster. Here are 10 tips we think will help any organization succeed.
The communication and training resource book is actually over 700 pages. I’d like to eventually make it all available online. The book preview is 106 pages and illustrates the use of web-based technology for engaging real-time measures, contribution, and delegated results. The book showcases EmployeeTalk Technology in the process, and examples dialogs and concepts in the application of methods, techniques, and tools. I focus on development in over forty core competencies that can help anyone wanting to grow with their organization. One of the main focuses is on follow-through actions, exercises, and other book readings to help performance growth.
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/we-are-the-change-champions/
Queen sang …
We are the champions, my friends, and we’ll keep on fighting ’til the end. We are the champions, we are the champions, no time for losers, ’cause…
A fitting anthem for Change Champions I think which is what this article is about… Change Champions as a network of individuals who are appointed to help with the execution and delivery of a change initiative.
I believe the use of Change Champions to help support and implement change in organisations is a critical success factor because they will help to manage the inevitable ambiguity, uncertainty and resistance associated with implementing change.
A network of Change Champions should ideally be launched in the early stages of any change initiative to ensure that they get up to speed and start to support the project team as quickly as possible.
Identifying Change Champions in each area affected by the change is an approach that can prove highly successful for embedding and sustaining change within an organisation.
I have split this article is into two parts:
1. What others say about the use of Change Champions.
2. Examples of how I have used Change Champions in some previous assignments.
Starting with …
Part 1. “What others say about the use of Change Champions”
Let’s first deal with how do you actually set up a network of Change Champions. The Change Source suggests the following 8-steps:
Seems to make sense to me!
Here are some examples from others related to Steps 1 and 2.
20 Management ServicesSummer 2012 Change Management
Effective Change Management:
The Simple Truth
I
n a previous life I remember
walking into my new boss's
office for my induction talk
- it was my first day of my first
people management job and
I was full of excitement and
anticipation. Then he sat me
down and said: "Your job is
to get the unwilling to do the
impossible for the ungrateful."
I nearly turned around
and walked back out the
door! If we put our hands
on our hearts how many of
us would admit that change
management sometimes
feels like this? A recent
change management study
by Towers Watson surveyed
over 600 organisations that
have recently gone through
significant change and
unearthed the practices that
are at the heart of effective
change management. They are
simple truths and can make
the difference between success
and failure in many cases, but
evidence suggests that they
are often forgotten when in
the midst of a challenging
change project.
It is a fact that change is
a constant reality for any
organisation looking to
survive and thrive in these
turbulent and uncertain
times. When you boil it
up, change is about doing
things differently or doing
different things. Whether
you have to change, help
others change or define what
the change is, we all have a
vested interest in getting it
right. Our recently published
research shines a light on
what those organisations
that are effective at change
management have in common
when it comes to managing
change. So bearing this in
mind, the first issue to put to
bed is what do we mean here
when we say 'effective change
management'? In a nutshell,
if change programmes
achieve their stated goals on
time and within budget and
deliver sustainable benefit
then that would fit most
people's definition. We used
this definition to classify
organisations that are really
good at change management
and then looked at what they
did well in comparison with
their peers.
Significantly and perhaps
not surprisingly, we also
found that those businesses
that plan and execute change
well are also the ones that
are outperforming their
peers when it comes to
bottom line performance.
Companies highly effective
at both communication and
other change management
activities are 2.5 times as likely
to outperform their peers that
are not highly effective in
either area.
So considering the
prevalence of change -
and the effect of change
management on bottom-line
performance - there are plenty
of reasons to take a hard look
at how those organisations
are approaching change
management and to learn the
lessons.
From our research we
found that the following
are self-evidently true
Effective change management
is a little bit art and a little
bit science. The best change
practitioners balance rational,
data driven approaches with
a deep understanding of
emotional drivers. It's about
understanding the unique
needs of the business and its
people and then applying
insight and the right tools
to deliver the change. It is.
Running head DQE PREP PAGE 1DQE PREP PAGE 47.docxjeanettehully
Running head: DQE PREP PAGE 1
DQE PREP PAGE 47
DQE Prep
Student’s Name:
University
DQE PART 1
Introduction
The concern of the Year 1 DBA year course primarily touches on many issues that connects with the customer welfare in a bid to retain the firm for business. The customer retention values will include embracing and driving change through innovation, creating fun and exemplary experiences for consumers, to be open-minded and creative, to build honest and open relationships through communication, team spirit and to work with passion and integrity. These values will guide employees to work with passion and integrity in the process of creating new products. These employees will also be required to communicate honestly with each other and with clients.
The industry entails the inculcation of latest communication methods for instance the application and use of data connectivity as well as mobile devices. The firms that operate under the telecommunication industry as such offer services in relation to internet and related issues. The firms however, have a unilateral or rather single internet provider as they only serve as resellers in the market ( Cohen, 2018). The firms also offer wireless communication service alongside the bulky purchase of the internet service. The firms in the industry have in all ways observed the policies as stipulated by the business all to ensure smooth running of their businesses.
Customer loyalty is the likelihood that the current customers will continue buying from a specific seller. Most of these customers will go a long way to recommending the company’s products to their friends to the advantage of the company. Because it is quite expensive trying to lure new customers to buy a certain product from a specific seller, most of the businesses will try much they can to retain the existing customers. This is achieved through provision of quality services and extensive advertising. Giving customers the reason to be loyal is key, most customers’ value being given great services with create quality and therefore they will go an extra mile even to send more with the current seller than trying to switch from one seller to the other. Customers will start thinking otherwise if the brand of the goods provided does not meet their needs.
Customer satisfaction in the case of the business in question would only possible to get its derivation from the responses through the questionnaires and survey carried out by the researchers in the field. Customer satisfaction by all incidences forms a primary pillar in as far as rating the firm is concerned and as such is the main arsenal for use by the business in keeping the clientele loyalty. It takes the firm a stepwise process in ensuring that the customers get what they really are in need of all the time. The degree of satisfaction as recorded by the customers offers a platform for the business in question outline the best way out in as far making busines ...
Webinar presentation about five emerging trends in employee engagement and internal communications. For more information, please visit http://www.mslworldwide.com
This presentation describes the challenges faced during Change Programmes and how Social Media strategies can be used to massively improve communications within an organisation during Change
Organizational Change Management: Game Changer or Flavor of the day?Deepak Babbar
This abstract reflects some of the practical challenges organizations undergoing business and information technology (IT) transformations face in today’s rapidly changing environment. When organizations embark on these large-scale initiatives, increasingly they are adding organizational change management (OCM) to the mix. This is, perhaps, an acknowledgement that previous initiatives have not met the mark because the people side of change was underestimated or not factored in.
Change management and Managing Change as a ProcessRajlaxmi Bhosale
The process of causing a function , practice, or thing to become different somehow compared to what it is at present or what it was in the past.Types of Changes Understanding Change Management.Understanding,Planning and Implementing Change
Similar to How Internal Communications can drive Organizational Change (20)
How to Create a Corporate Culture and Get Great ResultsPoppulo
Download the complete (free) guide on the same topic here: http://bit.ly/2V6obAX
Internal communication is not something an organization can afford to ignore. In a void of communication, a culture will form – good or bad – with or without you. That’s why putting some thought into how to create a corporate culture is crucial.
In this guide, we’ve provided expert insight into how you can create a successful internal communications culture within your own organization – which will lead to increased employee engagement.
Key takeaways:
- How to get an accurate read on current communications
- 3 common factors where IC can directly impact employee engagement
- 6 steps to building a solid communications infrastructure
---
We know that every organization faces different communication challenges. Call us now if you’d like to discuss yours with one of our IC experts.
Intl. +353 21 242 7277
UK 0800 904 7955
US 781 443 7600
or visit Poppulo.com
10 Steps to Position Communications as a Core HR ObjectivePoppulo
Download our free How to Guide on the same topic here: http://bit.ly/2QRQY6B
All too often, when reviewing critical objectives, employee communications is not one of them from the C-suite’s point of view. This is a serious oversight, and there is an abundance of data, and real-life case studies that support both the value and need for an effective communications strategy.
HR executives, then, must ensure that a well-thought-out employee communications plan is given the importance it deserves. How then to ensure employee communications is not only a core HR objective but that it is embedded in the overall business plan?
We present "10 Steps to Position Communications as a Core HR Objective" - a 5 minute must-read deck for every HR professional.
---
We know that every organization faces different communication challenges. Call us now if you’d like to discuss yours with one of our IC experts.
Intl. +353 21 242 7277
UK 0800 904 7955
US 781 443 7600
or visit Poppulo.com
Reaching non desk-based employees: case studyPoppulo
Download the full case study on the same topic here: http://bit.ly/2WtHWAd
One of the biggest challenges facing many companies is to ensure they have effective communication systems in place to reach and engage employees right across the organization, whether they are desk-based in HQ, at regional locations, or not as digitally connected as some of their colleagues.
Reaching the latter was the challenge Laura Barbour faced when she joined Formica Group Europe as European Employee Engagement Manager in 2015. The task she faced was daunting:
* The company was in financial trouble and morale was on the floor
* The latest employee engagement scores were terrible
* Confidence in the company leadership was very low
* She was the sole internal communicator
* It was very difficult to reach employees as most were shop floor workers who were not digitally connected and weren’t allowed have phones while on duty.
This presentation takes you through the fascinating story of how Laura and her Formica colleagues tackled and overcame these challenges.
---
We know that every organization faces different communication challenges. Call us now if you’d like to discuss yours with one of our IC experts.
Intl. +353 21 242 7277
UK 0800 904 7955
US 781 443 7600
or visit Poppulo.com
HR internal Communications Strategy: 3 steps to Increasing Employee EngagementPoppulo
Download our free How to Guide on the same topic here: http://bit.ly/2HJUaBj
According to a recent Global Workplace Report by Gallup, organizations with more engaged employees produce better results. But almost everywhere in the world, two out of three people are disengaged from the work they do! HR leaders are uniquely placed within organisations to create genuine dialogue and personalize communications with their workforce through their internal communications strategy.
We present "3 Crucial Steps to Increasing Employee Engagement" - a 5 minute must-read deck for every HR professional.
---
We know that every organization faces different communication challenges. Call us now if you’d like to discuss yours with one of our IC experts.
Intl. +353 21 242 7277
UK 0800 904 7955
US 781 443 7600
or visit Poppulo.com
Infographic the Ultimate Guide to Internal Communications StrategyPoppulo
Measurement and strategy. They were the two subjects that really jumped out of Poppulo’s Inside IC Global Survey last year, for all the wrong reasons.
We expected measurement to be an issue, a consistently stubborn problem, for internal communicators because it always has been. However, now more than ever it’s an absolutely critical element of any effective communicators job.
But it’s so often perceived as being too difficult. And that ill-founded perception exists despite the emergence of powerful and easy-to-use software developed specifically for the internal communications industry by Poppulo, which not only measures and analyzes communication outputs, but also outcomes.
[Webinar] Elevating Internal Communications: From Tactical Function to Strate...Poppulo
In this webinar industry expert Andrew Blacknell takes you through the full results from internal communications practitioners in a range of industries and organization sizes around the world. He highlights the stand out statistics and reveals the factors that influence how much budget, tools and resources are allocated to the internal communication function.
Webinar here, https://goo.gl/tT7m2u.
Survey Results here, https://goo.gl/3i8xNj.
For more IC resources visit https:www.poppulo.com
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This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition:12th Global Edition
author:by Hoffer
ISBN:ISBN 10: 0133544613 / ISBN 13: 9780133544619
type:solution manual
format:word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
2. Change is now business-as-
usual for organizations
everywhere.
Internal Communication must move from
“managing” change to leading and enabling
change.
We asked Andrew Blacknell to discuss how
Internal Communication can drive organizational
change.
4. Change management
is a strategic approach to
any type of organizational
change.
It addresses the invisible, often
emotional resistance and risks that
oppose a change.
6. Change leaders thrive on
change and get bored without it.
Almost everyone else fears change—and
therefore resists it!
7. Change leaders plan for push-
back and ask:
• What resistance might we encounter in
introducing this new technology, system,
structure, or merger?
• What loss might an employee fear?
If you can identify these
issues and create dialogue
around them, you can lead
and manage the change.
8. Change management works!
Organizations with effective change and communication
practices are 3½ times as likely to significantly
outperform their peers in financial terms.
Source: Willis Towers Watson’s Change
and Communication ROI Study
9. Is change management the
responsibility of IC?
During our Poppulo webinar on
this topic, 98% of 200 respondents
said that it was!
These capabilities have often lay in
different parts of the business … even
though responsibility for them rests
with line managers.
10. How can IC drive change?
There are 7distinct drivers
1
2
3
4
5
6
7
11. Poppulo offers a tailored solution for line manager communications.
Find out more here!
Leading
IC leads by helping line managers
communicate strategy via events,
stories, and other media.
But IC can’t lead if the Board is
unclear about strategy or lacks
confidence in it.
Driver
1
12. Poppulo offers a tailored solution for line manager communications.
Find out more here!
Leading
IC should start a change project
by measuring leaders’ clarity and
confidence in the strategy.
Think you don’t have time
for this critical step?
Driver
1
Leadership’s
lack of clarity will
be magnified in the
message you send
to the rest of the
organization.
It’s hard to
recover from
that kind of
misstep!
13. Involving
Involving employees in decision-
making is a huge driver of their
engagement, and your success.
When people weigh in, they buy
in even if the final outcome is
different from their suggestion.
Driver
2
The best-in-class IC platform used by communicators is the Poppulo
Platform. Find out more here!
14. Tip: Technology makes
this involvement easier
than ever. You can
embed polling, liking, and
commenting in emails, on
intranets, and in
collaboration platforms.
The best-in-class IC platform used by communicators is the Poppulo
Platform. Find out more here!
Driver
2
Involving
IC should provide the platform
and channels for line managers to
easily involve and gather
feedback from their teams.
Make sure that any change involves
rather than tells those whose
behavior needs to change.
15. Communicating
There’s a huge difference between effective and ineffective organizations
and how they communicate change.
To be effective, you must:
• Clearly articulate what individuals need to do differently to be successful
• Understand the impact of potential changes on different employee segments—
and cater your communications accordingly
• Communicate what the change means to individual employees
Driver
3
16. Instead, raise
issues only with
the country or
group affected.
Don’t send
blanket
communications
Communicating
Be sure to communicate with
surgical accuracy.
Poppulo Technology makes it
easy to:
• Segment your audience
• Target communications
• Survey your audience
• Measure results
Driver
3
17. Driver
4
Managing the project
Careful program management is
essential to success.
• Significant transformation has a
complex, wide-ranging impact…
• Dependencies between different
functions are difficult to identify,
and new processes are difficult to
establish.
18. Driver
4
Managing the project
Program Management Offices
should be established and,
ideally, led by IC.
IC can create high-level project
plans and identify risks, decisions,
and actions
Remember, communication is often
the PMOs’ core activity
19. Driver
5
Measuring
IC must plan a measurement
strategy right from the start.
For a transformation to be
successful, we need to ask:
• What will people be doing
differently?
• What might change?
• How can we measure that?
IC must be involved right from
the start to ask these
questions and build a
measurement strategy. When
setting measurement goals,
know what you want
employees to “think, feel and
do” so you know what needs
to be measured for success.
20. Driver
5
Measuring
IC can also clarify results by
making engagement and culture
surveys visual.
The spider web circumplex,
for example, conveys culture
in one simple picture.
See how Poppulo’s reporting gives you insight into and measurement
on your change campaigns.
21. Driver
6
Learning
People learn in different ways, but
they always need the opportunity
to try something new in a safe
environment, where failure is OK.
Tip: Learners need
repetition, feedback,
and reinforcement, over
multiple weeks. Be
persistent. It takes
18 to 254 days for
people to form
a new habit!
22. Driver
6
Learning
One way IC can make learning more
visible and trackable is via Open Badges.
You can use Open Badges to:
• Recognize any kind of achievement in
any setting, across the different stages of
an individual’s career
• Build pathways toward specific learning
goals
23. Driver
7
Using the right technology
IC has an important role in securing the
right technology for communication.
• Don’t wait around until the need arises
• With a high-profile, high-risk change,
leaders want to use established, proven
technology
OMG fact:
Poppulo’s Inside IC Global
Survey found that 50% of
communicators agreed or
strongly agreed that they do
not have the right tools and
resources to do their job.
24. Driver
7
Using the right technology
Poppulo offers effective, easy-to-use platforms.
Poppulo Email: Transform your employee
communications with attractive, engaging emails
that are highly personalized, interactive, and can
be targeted to specific audiences.
Poppulo Insights: With quick and easy
measurement across all your internal digital
channels, you can understand and improve the
impact of your employee communications and
prove value to senior management.
These tools empower
communicators to
provide campaign results
to stakeholders that
prove engagement—and
prove their business
value.
25. Driver
7
Using the right technology
Poppulo offers effective, easy-to-use platforms.
Poppulo Mobile: Reach all your employees
anytime, anyplace, anywhere. With Poppulo
Mobile, connect all employees to company news,
wherever they work.
These tools empower
communicators to
provide campaign results
to stakeholders that
prove engagement—and
prove their business
value.
27. 4
3
2
1
Ask these questions before
starting any change project.
The answers will help you:
1. Clarify the link to the business strategy
2. Identify the behavioral and any other
changes that are desired
3. Define success
4. Identify other business units, like Learning
and HR, that can support the effort
28. These critical questions fall into 5 groups
Leadership driver
• How clear are leaders about the change? How confident?
• What are we expecting from them?
• What’s in this for leaders? What might they lose or gain?
• Who are other significant stakeholders?
Involvement driver
• How do we expect people to react? What are the risks?
• Do we have any insights?
• Could we create a sample group and test our ideas and approach with them?
Measurement driver
• How will we measure the success of the change (numerically, behavior, opportunities)?
• What different behaviors are we expecting if this is successful?
• How can we measure them?
Learning driver
• How will we develop our people to do this (new behavior)? Will we provide learning or training?
• Can all our people make this change?
• Will HR change our personal development process to support this change?
• Do we have a role profile or description of someone doing this well?
Supporting systems driver
• How will we support and reward people over the long term who support this change?
• Should this be reflected in our people plan?
29. Asking these questions makes
you more than just a
“communicator”
… you’re now a
“strategic planner”
at driving change.
30. About the author
Andrew Blacknell is an independent consultant and author of the
Leaders’ Journal. Andy’s passion is engaging people at work.
His clients include Willis Towers Watson, an investment bank, an
NHS trust and the Church of England.
Up until 2012, he led the UK Communication & Change
Management practice at Willis Towers Watson in Atlanta and then
London, having previously worked for Woolworths and Deloitte.
31. Contact us today
Poppulo Mobile
Reach all your employees anytime, anyplace, anywhere. With Poppulo Mobile connect all employees to
company news, wherever they work.
Poppulo Email
Transform your employee communications with attractive, engaging emails that are highly personalized,
interactive, and can be targeted to specific audiences.
Poppulo Insights
With quick and easy measurement across all your internal digital channels, you can understand and
improve the impact of your employee communications and prove value to senior management.
Poppulo Platform
Poppulo is the complete one-stop
solution for engaging employee
communications. To solve the
challenges of the rapidly changing
workplace, we’ve created a multi-
channel solution on one powerful
platform. Interactive and targeted
email, instant mobile app connection,
video, social and intranet. Plus, of
course, the smartest performance
insights in the business.
Poppulo is the global leader in employee communications
software. We work with many of the world’s most successful
corporations.