Slides bij webinar 7 stappen om jouw organisatie toekomstgericht te maken. Met Geert Martens (Duval Union Consulting) en Eveline Borgermans (VLAIO)

3. 7. CHANGE
CULTURE
RE
THINK
RE
WIRE1. UNDERSTAND 6. DEFINE
ECOSYSTEM
2. DETERMINE
IMPACT
4. BUILD
ROADMAP
3. DESIGN
VISION TRANSFORMATION
5. BUILD
CAPABILITIES

4. 1. UNDERSTAND TRANSFORMATION

6. DIGITIZATION
TRANSFORMATION

7. F R O M
T O
DIGITIZATION
TRANSFORMATION

8. F R O M DIGITIZATION

9. T O TRANSFORMATION
F R O M DIGITIZATION

18. 7. CHANGE
CULTURE
6. DEFINE
2. DETERMINE
4. BUILD
3. DESIGN
RE
THINK
RE
WIRE1. UNDERSTAND
ECOSYSTEM
IMPACT
ROADMAP
VISION TRANSFORMATION
5. BUILD
CAPABILITIES

19. 2. DETERMINE IMPACT

22. Slicing the
Elephant
creates x
Frog
Gatekeeper
Participant
PackageCyborg
Traveller
Glass House

23. MEDIA
Glass House
Package
Frog
GatekeeperTraveller
Participant
Cyborg

24. BANKING
Glass House
Package
Frog
GatekeeperTraveller
Participant
Cyborg

25. Glass House
Package
Frog
GatekeeperTraveller
Participant
Cyborg
HEALTH

26. Glass House
Package
Frog
GatekeeperTraveller
Participant
Cyborg
AUTOMOTIVE

27. versus
Glass House
Package
Frog
GatekeeperTraveller
Participant
Cyborg
RETAIL

28. Slicing the
Elephant
creates x
Frog
Gatekeeper
Participant
PackageCyborg
Traveller
Glass House

29. 7. CHANGE
CULTURE
6. DEFINE
2. DETERMINE
4. BUILD
3. DESIGN
RE
THINK
RE
WIRE1. UNDERSTAND
ECOSYSTEM
IMPACT
ROADMAP
VISION TRANSFORMATION
5. BUILD
CAPABILITIES

30. 3. DESIGN VISION

33. Desired
Future State

34. OUR NORTH STAR VISION

35. DEFINE YOUR NORTH STAR
THE 45° THAT MATTER
DEFINE THE FLEETCOURSE

38. Private Bank XXX

39. GUIDING PRINCIPLES

40. Private Bank XXX

43. SO HOW
ABOUT
VIRTUAL
REALITY?
Stop looking at technology
WHAT CAN WE
DO WITH
BEACONS?
SHOULDN’T
WE
INVEST IN
DRONES?
DON’T WE
NEED A
MOBILE APP?

44. Stop looking for ideas

45. Start solving problems

46. 46

50. 7. CHANGE
CULTURE
6. DEFINE
2. DETERMINE
4. BUILD
3. DESIGN
RE
THINK
RE
WIRE1. UNDERSTAND
ECOSYSTEM
IMPACT
ROADMAP
VISION TRANSFORMATION
5. BUILD
CAPABILITIES

51. 4. BUILD ROADMAP

54. done.

56. 7. CHANGE
CULTURE
6. DEFINE
2. DETERMINE
4. BUILD
3. DESIGN
RE
THINK
RE
WIRE1. UNDERSTAND
ECOSYSTEM
IMPACT
ROADMAP
VISION TRANSFORMATION
5. BUILD
CAPABILITIES

57. 5. BUILD CAPABILITIES

59. MANANALOG EMOTION PHYSICAL
MACHINEONLINE DIGITAL
OFFLINE
VIRTUALREASON

60. LOCATION PRODUCT
RANGE
PRODUCT
ADVICE TAKE HOME LOYALTY
PROGRAMBUY IN STORE
AWARENESS INSPIRATION DELIVERYADVICE LOYALTYPURCHASE
SEARCH CONTENT ONLINE
ASSISTANCE
HOME
DELIVERYBUY ONLINE SMART
TARGETING
ONLINE
OFFLINE

61. LOCATION PRODUCT
RANGE
PRODUCT
ADVICE TAKE HOME LOYALTY
PROGRAMBUY IN STORE
AWARENESS INSPIRATION DELIVERYADVICE LOYALTYPURCHASE
SEARCH CONTENT ONLINE
ASSISTANCE
HOME
DELIVERYBUY ONLINE SMART
TARGETING
ONLINE
OFFLINE

62. LOCATION PRODUCT
RANGE
PRODUCT
ADVICE TAKE HOME LOYALTY
PROGRAMBUY IN STORE
AWARENESS INSPIRATION DELIVERYADVICE LOYALTYPURCHASE
SEARCH CONTENT ONLINE
ASSISTANCE
HOME
DELIVERYBUY ONLINE SMART
TARGETING
ONLINE
OFFLINE

63. LOCATION PRODUCT
RANGE
PRODUCT
ADVICE TAKE HOME LOYALTY
PROGRAMBUY IN STORE
AWARENESS INSPIRATION DELIVERYADVICE LOYALTYPURCHASE
SEARCH CONTENT ONLINE
ASSISTANCE
HOME
DELIVERYBUY ONLINE SMART
TARGETING
ONLINE
OFFLINE

64. LOCATION PRODUCT
RANGE
PRODUCT
ADVICE TAKE HOME LOYALTY
PROGRAMBUY IN STORE
AWARENESS DELIVERYINSPIRATION ADVICE LOYALTYPURCHASE
SEARCH CONTENT ONLINE
ASSISTANCE
HOME
DELIVERYBUY ONLINE SMART
TARGETING
ONLINE
OFFLINE

66. LOCATION PRODUCT
RANGE
PRODUCT
ADVICE
LOYALTY
PROGRAMBUY IN STORE
AWARENESS INSPIRATION ADVICE LOYALTYPURCHASE
SEARCH CONTENT ONLINE
ASSISTANCE BUY ONLINE SMART
TARGETING
ONLINE
OFFLINE
TAKE HOME
DELIVERY
HOME
DELIVERY

67. LOCATION PRODUCT
RANGE
PRODUCT
ADVICE TAKE HOME LOYALTY
PROGRAMBUY IN STORE
AWARENESS INSPIRATION DELIVERYADVICE LOYALTYPURCHASE
SEARCH CONTENT ONLINE
ASSISTANCE
HOME
DELIVERYBUY ONLINE SMART
TARGETING
ONLINE
OFFLINE

68. MANANALOG EMOTION PHYSICAL
MACHINEONLINE DIGITAL
OFFLINE
VIRTUALREASON

69. MAN
MACHINE

70. MAN
MACHINE
COLLABORATION

71. Time
Automation
0
5
100% manual
100% automated
1Dumb tool
2Recommendation
3Preparation
4Validation

72. 0
1
2
3
4
5
100% manual
Dumb tool
Recommendation
Preparation
Validation
100% automated
Notes by hand
Notes in Ms Word
Ms Word checks spelling
Automated speech to text conversion
Meeting minutes drafted: chapters, paragraphs, conclusions & to dos
Meeting minutes sent out, to dos uploaded and next meeting scheduled

73. Time
Necessary Trusted Service Level
Automation
0
5
100% manual
100% automated
1
2
3
4
Dumb tool
Recommendation
Preparation
Validation

76. Time
0
1
2
3
4
5 Routine tasks
Data crunching &
extraction
Pattern recognition
Risky & heavy work
Creativity
Empathy
Entrepreneurship
Negotiation
Persuasion
Social interaction
MAN
MACHINE
Operating the machine
Contextualizing data
Quality control
Automation
100% manual
100% automated
Dumb tool
Recommendation
Preparation
Validation
Necessary Trusted Service Level

77. 7. CHANGE
CULTURE
6. DEFINE
2. DETERMINE
4. BUILD
3. DESIGN
RE
THINK
RE
WIRE1. UNDERSTAND
ECOSYSTEM
IMPACT
ROADMAP
VISION TRANSFORMATION
5. BUILD
CAPABILITIES

78. 6. DEFINE ECOSYSTEM

80. A STABLE BUT SLOW

81. Agile speedboats
Upgrade the Mothership

84. 7. CHANGE
CULTURE
6. DEFINE
2. DETERMINE
4. BUILD
3. DESIGN
RE
THINK
RE
WIRE1. UNDERSTAND
ECOSYSTEM
IMPACT
ROADMAP
VISION TRANSFORMATION
5. BUILD
CAPABILITIES

85. 7. CHANGE CULTURE

87. @jcaudron
A WORLD OF
UNCERTAINTY

88. Case Courage
MINDSET
MEANS MANDATE
“license to win”
“license to operate” “license to change”
Capital
BE BRAVE & CHANGE

89. Experiment with technology