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The Power of Conversation · By Alvaro Gonzalez Alorda

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In a society constantly reliant on virtual channels of communication, it’s easy to underestimate the importance of effective face to face communication. Álvaro González Alorda, an educator for FT | IE Corporate Learning Alliance, discusses the power of conversation in the workplace and how to inspire people to take action at an exclusive FT Talks event at the Financial Times.

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The Power of Conversation · By Alvaro Gonzalez Alorda

  1. 1. THE POWER OF CONVERSATION BY ÁLVARO GONZÁLEZ ALORDA
  2. 2. @agalorda
  3. 3. @agalorda
  4. 4. @agalorda
  5. 5. @agalorda You belong to the #BrigdeGeneration that crossed from the analogue world to the digital one.
  6. 6. THE RIGHT STRATEGY HIGH COMPETITION LOW COMPETITION UNSTABLESTABLE @agalorda
  7. 7. THE RIGHT STRATEGY HIGH COMPETITION LOW COMPETITION UNSTABLESTABLE @agalorda
  8. 8. RESULTS THE RIGHT STRATEGY HIGH COMPETITION LOW COMPETITION UNSTABLESTABLE @agalorda
  9. 9. RESULTS COSTS THE RIGHT STRATEGY HIGH COMPETITION LOW COMPETITION UNSTABLESTABLE @agalorda
  10. 10. RESULTS PROCESSESCOSTS THE RIGHT STRATEGY HIGH COMPETITION LOW COMPETITION UNSTABLESTABLE @agalorda
  11. 11. RESULTS PROCESSESCOSTS INNOVATION THE RIGHT STRATEGY HIGH COMPETITION LOW COMPETITION UNSTABLESTABLE @agalorda
  12. 12. CONTEXT LEADERSHIP @agalorda KEYS TO WEATHERING THE STORM
  13. 13. @agalorda Nowadays there is no lack of managers but lack of leaders with the capacity to #transform.
  14. 14. COLLABORATION @agalorda
  15. 15. Hey, your side of the boat is sinking! @agalorda
  16. 16. TYPES OF COLLABORATION DISCIPLINE TRUST @agalorda
  17. 17. DEFENSIVE TYPES OF COLLABORATION DISCIPLINE TRUST @agalorda
  18. 18. TECHNICALDEFENSIVE TYPES OF COLLABORATION DISCIPLINE TRUST @agalorda
  19. 19. GOOD VIBRATIONS TECHNICALDEFENSIVE TYPES OF COLLABORATION DISCIPLINE TRUST @agalorda
  20. 20. GOOD VIBRATIONS TECHNICALDEFENSIVE FLOW TYPES OF COLLABORATION DISCIPLINE TRUST @agalorda
  21. 21. @agalorda
  22. 22. @agalorda
  23. 23. @agalorda
  24. 24. @agalorda
  25. 25. @agalorda
  26. 26. THERE IS NO HUMAN RELATIONSHIP THAT WORKS WITHOUT TRUST, WHETHER IT IS A MARRIAGE, A FRIENDSHIP OR A COMPANY. JIM BURKE, FOMER CEO JOHNSON & JOHNSON @agalorda
  27. 27. EVERY 60’ @agalorda
  28. 28. EVERY 60’ @agalorda
  29. 29. @agalorda FACE-TO-FACE CONVERSATIONS
  30. 30. @agalorda HIDING
  31. 31. STABBING 2.0 @agalorda
  32. 32. INEFFICIENCY @agalorda
  33. 33. @agalorda Less email and more #conversations.
  34. 34. @agalorda The quality of your #leadership depends on the quality of your conversations.
  35. 35. @agalorda
  36. 36. THE EFFECTS OF CONVERSATION @agalorda EMPATHY THE ARGUMENT
  37. 37. THE EFFECTS OF CONVERSATION @agalorda FRUSTRATION EMPATHY THE ARGUMENT
  38. 38. THE EFFECTS OF CONVERSATION @agalorda REJECTION FRUSTRATION EMPATHY THE ARGUMENT
  39. 39. THE EFFECTS OF CONVERSATION @agalorda REJECTION EXPLOSIONFRUSTRATION EMPATHY THE ARGUMENT
  40. 40. THE EFFECTS OF CONVERSATION @agalorda REJECTION EXPLOSIONFRUSTRATION INSPIRATION EMPATHY THE ARGUMENT
  41. 41. @agalorda To be inspiring is not to occasionally dazzle someone, like a deer caught in the headlights.
  42. 42. @agalorda Someone inspires you when that person moves you to change your habits and transforms who you are.
  43. 43. @agalorda 1) Identify the real purpose of the conversation. 2) Design the key messages. Few and convincing. 3) And back them up with facts and data.
  44. 44. @agalorda 1) Change your inner conversation. 2) Avoid interruptions and listen ‘with your eyes’. 3) Advance for as long as possible on common ground.
  45. 45. @agalorda
  46. 46. @agalorda Choose a #pending conversation… and transform it into an i#nspiring one.
  47. 47. @agalorda Choose a #pending conversation… and transform it into an #inspiring one.
  48. 48. alvaro@emergap.com THANKS. ÁLVARO GONZÁLEZ ALORDA

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