Siebel Crm is a complete package of Customer Relationship Management tools including sales, marketing, loyalty, user experience among many others.
It is very easy to modify and can be tailored to specific needs of different businesses with little effort making it a very flexible CRM solution.
Siebel CRM is highly scalable and flexible CRM solution
The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses how Oracle sales reps have a complete view of their customer information within Siebel CRM.
What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses how Oracle sales reps have a complete view of their customer information within Siebel CRM.
What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
You’ve heard the word “Salesforce” being thrown around by small and big enterprises, but you have no idea if your business needs it? If you’re running a business that’s growing just the way you want it to, you will probably need Salesforce CRM sooner than later. But first things first—learn what Salesforce CRM is, how it works and how you should use it to support your day to day operations.
Read the blog in detail
http://suyati.com/how-salesforce-crm-works-and-uses/
For any information on our Salesforce capabilities, email services@suyati.com.
http://suyati.com/
Know more about expanded capabilities & benefits of Dynamics 365 for customer services to manage and track customer service activity in your organization.
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
Salesforce Training will cover salesforce development training and salesforce administration training by Keylabs.
http://www.keylabstraining.com/salesforce-online-training-hyderabad-bangalore
Salesforce is a world leader on demand customer relationship management tool. Salesforce.com is also known as Customer Relationship Management (CRM).
salesforce training,
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Resume-Vivek Mohan (BI & Analytics Enterprise Architect) - Looking for an opp...Vivek Mohan
Resume-Vivek Mohan (BI & Analytics Enterprise Architect) - Looking for an opportunity.
Digital transformation Leader with an insightful career of 16.5 years. Over the years, I have built up expertise in Business Analysis, Enterprise Architecture, Enterprise Business Intelligence, Data Visualization, Data Warehouse Management, Big Data Analytics, Advanced Analytics, Machine Learning, Artificial Intelligence, IoT Analytics, Big Data Processing, Data Cataloguing and Journey Analytics. During my corporate career, I have been associated with reputed industry leaders like British Telecom, Accenture, ZS Associates, Infosys, Goldman Sachs, Tesco and Wipro Technology.
Possess verifiable track record of heading multi-million dollar complex software/application development projects and Strategy & Architecture Groups of organizations, setting up CoEs (Center of Excellence), designing BI solutions, project/program management (SDLC), vendor management, capability building, coaching and mentoring team members and stakeholder management. I specialize in driving innovation, capitalizing on an analytical and 'big picture' perspective to exceed objectives and deliver results. I am known for developing sustainable growth and expansion plans, forming strategic partnerships and maintaining strong relationships.
With strong clarity of purpose and objective analytical approach, I have gained exceptionally consistent and committed track-record of excelling in all assignments undertaken. I am driven by strong personal values of honesty, integrity & sincerity and I can perform in demanding work environments utilizing strong work ethics.
Active speaker at various events. Currently heading the COE - BI & Analytics, Enterprise Architecture & Data Exploitation - Data & Analytics in BT.
Technical proficiency –
SAP BO, MicroStrategy, OBIEE, ODV, Qlikview, Xcelsius, SAS, SPSS, RoamBI, BIG DATA, Hadoop, Tableau, Spotfire, Pentaho, SAP Lumira, Informatica, Alteryx, ZoomData, IBM Watson , Thoughtspot, AtScale, Trifacta, Alation, Dataiku, Rapidminer, H20, Datameer, Clickfox, Adobe Analytics, Zaloni, Alpine data labs, Kvyos Insights & Stratifyd.
You’ve heard the word “Salesforce” being thrown around by small and big enterprises, but you have no idea if your business needs it? If you’re running a business that’s growing just the way you want it to, you will probably need Salesforce CRM sooner than later. But first things first—learn what Salesforce CRM is, how it works and how you should use it to support your day to day operations.
Read the blog in detail
http://suyati.com/how-salesforce-crm-works-and-uses/
For any information on our Salesforce capabilities, email services@suyati.com.
http://suyati.com/
Know more about expanded capabilities & benefits of Dynamics 365 for customer services to manage and track customer service activity in your organization.
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
Salesforce Training will cover salesforce development training and salesforce administration training by Keylabs.
http://www.keylabstraining.com/salesforce-online-training-hyderabad-bangalore
Salesforce is a world leader on demand customer relationship management tool. Salesforce.com is also known as Customer Relationship Management (CRM).
salesforce training,
salesforce online training,
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Resume-Vivek Mohan (BI & Analytics Enterprise Architect) - Looking for an opp...Vivek Mohan
Resume-Vivek Mohan (BI & Analytics Enterprise Architect) - Looking for an opportunity.
Digital transformation Leader with an insightful career of 16.5 years. Over the years, I have built up expertise in Business Analysis, Enterprise Architecture, Enterprise Business Intelligence, Data Visualization, Data Warehouse Management, Big Data Analytics, Advanced Analytics, Machine Learning, Artificial Intelligence, IoT Analytics, Big Data Processing, Data Cataloguing and Journey Analytics. During my corporate career, I have been associated with reputed industry leaders like British Telecom, Accenture, ZS Associates, Infosys, Goldman Sachs, Tesco and Wipro Technology.
Possess verifiable track record of heading multi-million dollar complex software/application development projects and Strategy & Architecture Groups of organizations, setting up CoEs (Center of Excellence), designing BI solutions, project/program management (SDLC), vendor management, capability building, coaching and mentoring team members and stakeholder management. I specialize in driving innovation, capitalizing on an analytical and 'big picture' perspective to exceed objectives and deliver results. I am known for developing sustainable growth and expansion plans, forming strategic partnerships and maintaining strong relationships.
With strong clarity of purpose and objective analytical approach, I have gained exceptionally consistent and committed track-record of excelling in all assignments undertaken. I am driven by strong personal values of honesty, integrity & sincerity and I can perform in demanding work environments utilizing strong work ethics.
Active speaker at various events. Currently heading the COE - BI & Analytics, Enterprise Architecture & Data Exploitation - Data & Analytics in BT.
Technical proficiency –
SAP BO, MicroStrategy, OBIEE, ODV, Qlikview, Xcelsius, SAS, SPSS, RoamBI, BIG DATA, Hadoop, Tableau, Spotfire, Pentaho, SAP Lumira, Informatica, Alteryx, ZoomData, IBM Watson , Thoughtspot, AtScale, Trifacta, Alation, Dataiku, Rapidminer, H20, Datameer, Clickfox, Adobe Analytics, Zaloni, Alpine data labs, Kvyos Insights & Stratifyd.
Top cloud CRM overview. Part 1 - Choosing the right CRM solutionEugene Zozulya
Cloud CRM is a software as a service, hosted in a public or private cloud, that allows users to access application and their data remotely. Hosted CRM software can be either single- or multi-tenant. Single-tenant means that each of the vendor’s servers contains one organization’s data. Multi-tenant means that computing resources (servers, databases, etc.) are shared among many different organizations.
Choosing the right CRM solution always a challenge, especially for enterprises. For many small and medium-sized businesses always costs associated with purchasing, installing and implementing a CRM system can greatly overshadow the benefits.
Cloud CRM with free trial can be an easy way to try out you key CRM processes without upfront investments
What Are the Various Solutions Provided by Microsoft Dynamics 365?Business Experts Gulf
Microsoft Dynamics 365 Dubai is a comprehensive suite of cloud-based business applications that help organizations streamline their operations, enhance customer engagement, and drive growth. Microsoft Dynamics 365 offers a unified platform that integrates various business functions, including sales, marketing, customer service, finance, operations, and more. Learn More!
Website - https://www.bemea.com/microsoft-dynamics-365-dubai/
From Nimble Nurturing to Copper’s Customer Magic: Meet the CRM All-Stars of 2023 and uncover the secrets behind seamless sales and personalized experiences.
Microsoft dynamics 365 eliminates the need for separate sales and marketing functions as it is fully capable of efficiently connecting, prioritizing, and converting leads into customers.
Microsoft Dynamics 365 Empowering employees with accurate data which is key to success; Microsoft's software gives businesses the tools they need to succeed in today's competitive marketplace.
It is tough for businesses. Particularly small businesses, to survive in the current hyper-competitive digital environment. As a small business owner, you must juggle many responsibilities. Be it acquiring and managing leads or handling contracts and deals. There is a lot that you have to get done on a day-to-day basis.
https://dreamcyberinfoway.com/blog/crm-software-types-benefits-features-the-1-alternative/
Today’s CRM market offers a significant number of solutions and software alternatives. Some fit larger enterprises (which typically require on-premise hosting) while others apply more to the needs of SME’s (commonly utilizing a cloud-hosted solution).
When it comes to CRM solutions, providers must adapt their product to fit a constantly changing business landscape. For example, more and more CRM solutions are now becoming available for mobile. This is a crucial advantage for modern companies and brings versatility to their CRM usage. Being able to maintain your customer relationships directly from your phone or tablet changes the way you operate and manage your sales activities.
Today’s CRM market offers a significant number of solutions and software alternatives. Some fit larger enterprises (which typically require on-premise hosting) while others apply more to the needs of SME’s (commonly utilizing a cloud-hosted solution).
When it comes to CRM solutions, providers must adapt their product to fit a constantly changing business landscape. For example, more and more CRM solutions are now becoming available for mobile. This is a crucial advantage for modern companies and brings versatility to their CRM usage. Being able to maintain your customer relationships directly from your phone or tablet changes the way you operate and manage your sales activities.
Raybiztech helps your organization’s digital transformation with Dynamics 365 to bring growth, velocity & transformation. We are one of the leading Microsoft Partners for you to capture new opportunities across your organization.
Dynamics365 for Marketing is integrated with other units of the CRM System such as Customer Service and Sales for better collaboration among functional units of the entire marketing department... http://bit.ly/2IvqnKu
However, I am also aware that different CRM softwares and apps are running on top. It is all because they are highly advanced when it comes to their functionality. Yet being a freelance mobile app developer, building CRM software and apps is quite a smooth process. It mainly stays ahead of me because I have worked to develop CRM for many industries.
Microsoft dynamics 365 implementations shreyGupta87
Microsoft Dynamics 365 is a suite of Intelligent Business Applications from Microsoft that enable organizations run all aspects of their operations, and deliver ever improving results through predictive AI drive insights. Dynamics 365 covers the traditional scope of ERP and CRM, and stretches far beyond covering areas that were not conceived of until a couple of years ago.
Similar to SIEBEL Customer Relationship Management (20)
Tally Solutions Pvt. Ltd., is an Indian multinational company, co-founded by Shyam Sunder Goenka and his son Bharat Goenka that provides an enterprise resource planning software, headquartered in Bangalore, Karnataka India.
Founded in 1986.
The company reports that its software is used by more than 1.8 Million customers across the globe.
Striven is still relatively new to the market
Currently they're serving about 100 companies, mainly in the US.
Suitable for small, medium and large enterprises
Data transparency
Unite divisions and remote teams
Develop reports
Predict and analyze
User-friendly
Customizable
Survey Monkey is an online survey development software as a service (SaaS) that helps run professional surveys, create quizzes, and polls to get feedback for any type of audience; customers, employees, and different markets.
Cloud-based suite of products and solutions helping organizations get answers and feedbacks that drive growth.
SAP Lumira is a reporting data visualization and business intelligence software used to manipulate and visualize data.
Translates data and metrics into charts and graphs to help companies track business metrics and key performance indicators (KPIs) in real time so they can better understand performance and goals.
Developed and marketed by SAP Business Objects
Users can build analytics reports and interactive dashboards that are tailored to their specific needs.
Fedena is a free, Cloud based & opensource school management software that has more features than a student information system.
Fedena is used to efficiently manage students, teachers, employees, courses & all the system & process related to the institution.
(https://projectfedena.org/)
It is a fully web-based school ERP software provides 100+ excellent modules, 24/7 customer support, and data security.
" A great project. Fit the needs of students, professors and institutions
With more than 1,400 customers around the world, Ellucian Banner is the world’s leading higher education enterprise resource planning (ERP) system.
Today’s students have high expectations for service and performance at their institutions. So higher education leaders around the world are thinking more creatively about how their people, processes, and technology can work together more efficiently to meet and exceed those expectation
Banner is delivered in multiple languages, including various English dialects, Arabic, French, Spanish, and Portuguese—just one reason why it’s the premier global solution used around the world, from North and Latin America to the Middle East, Europe, Australia, and Asia.
Priority Software is a single integrated ERP software for enterprise resource planning and management. for small, medium and large enterprises. Priority business management software and its various modules offer solutions for all of the organization's ERP operational needs. Priority's targeted solutions for commercial and manufacturing businesses across a broad spectrum of industries make ERP significantly easier and more cost-effective than complex, cumbersome market alternatives.
Successfully implemented in more than 8,500 sites worldwide and supporting 200,000 users.
NetSuite’s fully integrated
“all-in-the-box” solution provides customers with all the capabilities needed to run their business processes entirely on the platform.
A completely integrated ERP solution for government agencies and schools of all sizes
the powerful ERP solution designed to encompass a wide range of public sector needs.
This integrated ERP system manages all your core functions, including financials, procurement, HR, payroll, and revenues.
Munis breaks down departmental data silos, streamlines processes, and eliminates duplicate data entry.
The company has focused primarily on developing and licensing an ERP software package to manufacturing and distribution clients. Deacom currently has more than 165 employees spread throughout its three offices in Pennsylvania , Colorado, and Germany
Enterprise application software providers CDC Software Corporation and Consona Corporation, with a total of 1,500 employees and 5,000 customers, merged in August 2012 to form Aptean Corporation
Applane is a business software suite that helps service organizations manage their business challenges better and helps them realize their goals, year on year.
Win team Enterprise Resource Planning SystemFahad Saleem
Originated in Early 80’s officially started in 1989
Its H.Q is in Omaha, Nebraska U.S.A
Janitorial & Security industries
Small to medium size organizations
Employees 101-250 average
Estimated Annual revenue is 3.8 Million
Sap business by design Cloud ERP SystemFahad Saleem
19 September 2007 - New York
Quarterly releases.
Small and Medium Sized Organizations
Employees 50 – 200 average
Revenue from 20 Million to less than or equal to 350 Million
144 Countries in 12 Languages.
Acumatica is a cloud and Browser-based ERP software that has been designed for improving the management capabilities of small and medium sized businesses.
Origin:
Private Company
Computer Software Industry
EQT AB Group
Founded in Bethesda, Maryland (2008)
Headquarters are located in Bellevue, Washington, USA
ORION ERP from 3i Infotech is an integrated, cost-effective and cloud enabled industry solution for growing and mid-sized enterprises. Built on full ready technology stack, it empowers organizations to optimize business processes and make informed decisions through anytime access to dashboards and analytics. Backed by robust service support ORION ERP is a globally trusted partner across multiple verticals with 800+ Customers, 1000+ installations, 50000+ Users, 50+ Countries.
Odoo is a full suite of business app (ERP).
It is available in different editions depending on what is right for you.
It can be used for a LOT of different industries, not specified to one.
You can use as much or as little of Odoo as you want – some use just 1 app other use all
Timely including more apps – puzzles that everyone needs.
More than 1 million satisfied users
MARG” refers to “Path” in Sanskrit & “Way” in English
Originated in Delhi, India
Commenced its operation in June,1992
India’s leading integrated providers in Pharmaceutical Industry
Technical Architecture
Client Tier: Customers have access to multiple types
of interfaces to interact with Kronos applications.
Application Tier: Implements major parts of application,
application logic, performing the real work of the application.
Database Tier: Stores and retrieves all application data.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
2. Introduction
Siebel Crm is a complete package of Customer
Relationship Management tools including sales,
marketing, loyalty, user experience among many others.
It is very easy to modify and can be tailored to specific
needs of different businesses with little effort making it a
very flexible CRM solution.
Siebel CRM is highly scalable and flexible CRM solution.
3. Modules
Siebel Crm has 39 different modules.
Important modules include Customer Service, Campaign
Management, Email Marketing, Loyalty Management,
Siebel Analytics, User Experience, Social Services, Help
Desk, Events Management, Resource Management,
Web Marketing, Partner Analytics and Partner
Management.
4. Oracle CX Suite
Oracle Siebel CRM is a part of Oracle CX Suite.
Oracle CX Suite, also called Oracle Advertising and
Customer Experience is a connected suite of applications
that help in creating, managing, serving and nurturing
lasting customer relationships.
It includes applications specializing in Advertising,
Marketing, Sales and Services.
5. Sales Module
The Sales Module of Siebel CRM is designed to improve
pipeline visibility, sales effectiveness and bottom-line
results.
Its key features include sales team collaboration support,
problem identification for coaching, 360 degree view of
customer interactions, collaboration support with other
organizations and real time view of all sales data and
statistics.
7. Campaign Management Module
The Campaign Management Module streamlines the
planning, execution, and budgeting of personalized,
permission-based campaigns.
Its key features include efficient planning and
development cycles, personalized campaigns across
channels, targeted email campaigns, profitable
interaction centers, field conversion rates and joint
marketing with partners.
9. Loyalty Management Module
The Loyalty Management Module enables organizations
to create loyalty campaigns without the help of IT staff. It
delivers a full range of analytics, marketing, and service
capabilities that help you better understand each
customer’s lifetime value and design service levels and
promotions that maximize the potential of all your
customer relationships.
Its key features include automatic rewarding of right
customer behaviors, automated loyalty management
processes and integration of loyalty programs.
11. Partner Management Module
Partner Relationship Management is a comprehensive
channel management solution that allows brand owners to
achieve their channel business objectives. This solution
enables you to collaborate and share information with
partners and brand owners and optimize your operations
with streamlined sales, service, commerce, and marketing
processes.
Its key features include industry specific channel
management solutions, partner analytics, integration with
other CRM processes and embedded channel
methodologies.
13. Siebel CRM Pros
Medium-sized to large enterprises stand to gain a lot of
benefits once they start using Oracle Siebel CRM. The
system has solutions applicable to 20 different industries,
and tools that can be used for transactions, analysis, and
engagement. It can help companies manage their
customer-facing operations.
14. Siebel CRM Pros
Oracle Siebel CRM not only helps out with sales force
automation. It also helps out in other business processes
as well. These processes include performing sales
collaboration, rolling out loyalty programs, managing
marketing campaigns and tickets, handling events,
capturing quotes and orders, offering customer self-
service, and setting up a help desk. Other Oracle
business apps can also easily integrate with the platform.
15. Siebel CRM Pros
There is also no need to change or modify any setups or
processes the company may already have in place once
they decide to use Oracle Siebel CRM. This is because it
can be deployed either on-demand or on-premise, giving
businesses the option to incorporate the software based
on their requirements.
16. Siebel CRM Pros
Oracle Siebel CRM is multi-awarded and widely
recognized, with analyst firm IDC calling it a leader in
customer service, marketing, and sales force automation
(SFA). Another research and analysis agency,
Datamonitor, considers Oracle Siebel CRM as one of the
top solutions when it comes to different aspects of CRM
technology.
17. Siebel CRM Cons
The Siebel CRM is very bulky solution and can put a lot
of pressure on hardware infrastructure making the costs
higher.
The UI of Siebel CRM is not very modern and user
friendly.
The documentation is not very great.
Mobile platform of Siebel CRM doesn’t have a lot of
options.
18. Siebel Cloud Solution
The cloud version of Siebel CRM is also available.
It is hosted on Oracle Cloud.
Oracle Cloud is a cloud platform service provided by
Oracle.
The Siebel CRM can be used on Oracle Cloud in the
form of Software As A Service (SaaS).