Munis is a comprehensive ERP solution specifically designed for government agencies and schools, enabling efficient management of core functions such as financials, procurement, and HR. The software helps eliminate data silos and streamline processes, offering customizable features for diverse public sector needs. Despite its strengths, Munis faces challenges, including a steep learning curve and slow customer support.

1. MUNIS

2. MUNIS
• A completely integrated ERP solution for government agencies and
schools of all sizes
• the powerful ERP solution designed to encompass a wide range of public
sector needs.
• This integrated ERP system manages all your core functions, including
financials, procurement, HR, payroll, and revenues.
• Munis breaks down departmental data silos, streamlines processes, and
eliminates duplicate data entry.
https://www.tylertech.com/products/munis

3. TYLER TECHNOLOGIES AND MUNIS:
• Tyler Technologies, Inc., based in Plano, Texas, is the largest provider of software to
the United States public sector. Tyler Technologies has offices in 17 states and one
in Toronto, Ontario, Canada.
• Since 1998, the company has acquired, Process Incorporated Computer Center
Software (Munis) in Falmouth, ME.
https://en.wikipedia.org/wiki/Tyler_Technologies

4. USERS OF MUNIS
• City of Victorville california
• City of Hartford connecticut
• Mobile Alabama (port city US)
• St. louis county (Misouri, Missisipi)
• Clermont county ohio (US)
• City of Plant city, (Florida)
https://www.tylertech.com/products/munis

6. TEA WINNER, 2018: DES MOINES, IA
• wanted a solution that provided electronic workflow to authorize projects, status updates,
and faster communication. One that was able to track labor, costs of parts, inventory used,
and at the end of the day, use less paper. Munis Work Orders met these needs.
• Within just a few months of transitioning to electronic work orders and streamlined
workflow, more than 20 departments were onboarded and able to their own work orders,
monitor requests, and receive service notifications.
• This city of 215,000 used Munis mobile apps and integrated applications to streamline ERP
processes and integrate data.

7. BRISTOL WATER DEPARTMENT, BRISTOL,
CONNECTICUT
• Had a catastrophic server failure. The department was faced with a systematic hardware
failure
• Once the new servers were installed and configured, Longo, his team and Tyler support
staff worked together to transfer daily operations back to the in-house servers in
Connecticut. Tyler restored the data to the day before the server failures and included
all data transactions from the five days on Tyler’s servers.

8. CITY OF HARTFORD, CONNECTICUT
• Like many municipalities, the City of Hartford’s primary concern is their budget deficit. To
help resolve this concern they knew they needed to streamline costs and decided that they
could do that by reducing the number of checks they produced. This prompted the city to
look at alternative payment options, including e-payables and procurement cards (P-Cards)
• The city implemented processes to expand their current P-Card usage and increase
efficiencies. Drawing on their experience with Munis, they began using P-Card statements
within the Munis Accounts Payable application.
• Today, usage of P-Card statements has allowed the city to: reduce the number of checks
produced resulting in reduced bank fees, import the P-Card invoice, process invoices through
pre-determined workflow, and track all vendor payments for reporting purposes.

9. ONE SOLUTION FOR ALL YOUR OPERATIONS
• Munis is designed specifically to help the public sector handle all aspects
of government operations with accuracy, transparency, and efficiency.
We know that every jurisdiction is different, that's why Munis is fully
customizable for your needs. Extend Munis with solution add-ons that
bring greater power and flexibility to your ERP platform.
https://www.tylertech.com/products/munis

10. KEY FEATURES
• Financial Management
• Human Capital Management
• ERP for Schools
• Procurement
• Revenue Management
• Tax Billing & Collection
• Utility Billing
• Civic Services
https://www.tylertech.com/products/munis

11. FINANCIAL
MANAGEMENT
• Designed specifically for the public sector as a true
multi-fund accounting system, our Munis Financial
Management™ suite of applications can handle every
aspect of your accounting, budgeting, and project
performance needs.

12. HUMAN
CAPITAL
MANAGEMENT
• Munis Human Capital Management™ helps you easily
manage personnel and payroll data and processes,
handling employee recruitment, development, and
performance management in one integrated system.

13. ERP FOR
SCHOOLS
• Munis has an array of modules designed specifically to
work in a school environment, from student activity
tracking to state reporting.

14. PROCUREMENT
• Munis Procurement™ provides the tools to effectively
manage public sector procurement processes,
automate bid processes and provide vendor access.

15. REVENUE
MANAGEMENT
• Munis Revenue™ applications help you streamline a broad
range of revenue and collection services, providing your
citizens with 24/7 access to their billing information.

16. TAX BILLING &
COLLECTION
• With Munis Tax Billing & Collection™ you can
streamline your tax billing and collection departments
from CAMA imports and bill generation to collections,
all state-specific.

17. UTILITY BILLING
• Munis Utility Billing CIS™ provides billing and customer
information management for municipal and
independent utility authorities for electricity, gas,
sewer, and water operations.

18. CIVIC SERVICES
• From planning, permitting, and licensing to asset
management and citizen requests, our Civic Services
solutions automate and connect critical processes,
streamline workflow, improve communication, and increase
productivity from desk to field.

19. MUNIS
INTERFACE

20. MUNIS
INTERFACE

21. PROS
USER FRIENDLY:
• With Munis, you'll benefit from a public sector-focused solution that's designed and tested
through a working partnership between our usability-trained developers and Munis users
alike. Our evergreen approach to perpetual licensing means that clients receive upgrades
and updates without paying additional licensing fees.
• User-friendly HTML5 and web-based applications
• Mobile apps to increase work productivity
• GIS integration to simplify property and asset management
https://www.tylertech.com/products/munis

22. BUSINESS INTELLIGENT:
• Munis helps you work more efficiently by providing the business intelligence tools
you need to be more responsive to your stakeholders. Powered
by Tyler Hub™, the preconfigured cards in your Munis dashboard help you
monitor key processes, quickly execute routine tasks, and eliminate time-
consuming data searches.
• Drag-and-drop functionality for easy data organization
• Simple and advanced search options
• Ability to export data to Microsoft Excel®
• Easy navigation to connected Tyler applications
• Technology that evolves with you
https://www.tylertech.com/products/munis

23. TRANSPARENCY:
• Implement transparency for Your Organization
• Open Finance™ provides unparalleled data access and analysis tools to
help you implement principles of transparency, participation, and
collaboration. Provide transparency to your constituents to educate,
inform, and engage the public and staff around financial data.
https://www.tylertech.com/products/munis

24. APPLICATION
INTEGRATION WITH
API TOOLKITS AND
API CONNECTORS:

25. • API Toolkits and API Connectors enable you to create your own
integrations to share data between Tyler and non-Tyler applications.
• makes accessing Tyler application data and processes through Toolkits
and Connectors easy and intuitive.
https://www.tylertech.com/products/munis

26. PERFECT FIT
FOR
POPULATED
CITIES
• From cities with a population of 450 to counties
serving more than 2 million, Munis is the perfect fit.
• Munis scales to your organization with its modular
design. Whether you're trying to corral finances at a
major metropolis or streamline operations at a small
town, Munis can adapt to your circumstances.
https://www.tylertech.com/products/munis

27. LIMITATIONS
• The following limitations are currently known:
• Munis has a steep learning curve and it slows down browsers.
• Implementation and maintenance are not easy. To be usable, it takes a lot of
modifications.
• The search function is not intuitive.
• Customer support can be slow to respond.
• The payroll side could use more fine tuning. You have to manipulate some things
to get them to work properly.
(https://www.trustradius.com/products/munis/reviews)
https://www.selecthub.com/erp-software/munis/

28. TECHNOLOGY PARTNERS
• Amazon Web Services (AWS)
• Cloud Security Alliance
• Esri
• International Association of Privacy Professionals (IAPP)
• Microsoft
https://www.tylertech.com/about-us/partners/technology-partners

29. https://www.tylertech.com/about-us/partners/technology-partners
PARTNERS:

30. COMPETITORS:
https://www.trustradius.com/products/munis/competitors
• SAP ERP
• Oracle Cloud ERP
• Workday Financial Management
• Ellucian Banner
• PeopleSoft
• Sage Intacct
• Microsoft Dynamics GP

31. COMPETITORS:
https://www.trustradius.com/products/munis/competitors

32. COMPETITORS:
https://www.trustradius.com/products/munis/competitors