The document outlines Oracle's CRM and Siebel integration strategies, highlighting their commitment to optimize global marketing processes. It details Oracle's extensive capabilities and resources, with a focus on efficient campaign management and integration with various marketing applications. Additionally, it emphasizes the development timeline and strategic direction for implementing Oracle's CRM solutions.

1. CRM@Oracle – Siebel Integration with Oracle.com Deepak Gupta Roger RichVice President, CRM Systems Senior Director, Marketing SystemsApplications IT Applications IT

2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

3. Oracle CorporationSolutions OfferingsOracle Database

4. Oracle Fusion Middleware

5. Oracle Applications

6. Oracle ServicesInformation TechnologyFour major IT Functions ApplicationsDevelopment Traditional On DemandAbout OracleUS$23.3 billion in revenue for fiscal year 2009

7. More than 345,000 customers worldwide

8. More than 21,000 partners

9. 100,000+ employees, including:

10. 35,000 sales & marketing

11. 7,500 supportGlobal CRM (GCM) Single Instance1.5M Accounts

12. 18M Contacts

13. 24M Prospects

14. 47M Marketing Responses

15. 17M Sales Activities

16. 18M Marketplace AccountsPartner Portal145 Countries10 Languages35,000 Internal users100,000Territory Lookup users200,000 Partner users

17. Oracle’s Global CRM ImplementationOptimizing Our Go-To-MarketObjectiveGlobal, consistent, streamlined, and scalable campaign to opportunity to quote processesApproachGo Native – 90% vanilla

18. Go Fast – 1 year to rollout

19. Consolidation/Centralization

20. Start Clean, Stay Clean

21. Standards based Integration

22. Drive value with BIEngagementIntegrationAnalytics

23. Global CRM Single Instance EcosystemImplementation planned