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MOBILE
RESEARCH
We’ll let you in on a few secrets and you’ll be smirking too.
Methodologies We Use:
 Mobile usability testing
 Mobile qualitative studies
 Mobile quantitative surveys
Mobile research methodologies are relatively new and relatively
unknown. Which is surprising due to the fact that everyone seems
to be talking about mobile.
We utilize turnkey solutions for mobile research. You get
immediate feedback in the shape of heatmaps, clickstream
analysis and real-time data/reporting.
We’re going to be blunt here. No one has any patience for a website
or app that doesn’t work on their phone or tablet. A situation where
your user is trying to access something remotely is typically a
situation with limited time. It just has to work.
What Mobile Looks Like
What Mobile Surveys Look Like
Engaging
Continue
Smart
Continue
Features Include:
 Qualitative and quantitative uses
 Real-time reporting and analysis
 Use on any device
 Closed and open-ended questions
 Customized branding and flexible design
 Graphic and visual interface
 Better user experience
 Lack of participant boredom and fatigue
What Mobile Usability Looks Like
Features Include:
 Real-time reporting and analysis
 Setup a project with tasks and questions
in minutes
 Use on any device (Android, iPhone, iPad,
etc.)
 No software to download
 Reporting features include clickstream
analysis, heatmaps and video playback
 Lack of participant boredom and fatigue
Headlines from Recent News
(aka, why you can’t afford NOT to do mobile research)
• 68 percent of smartphone and tablet owners have attempted to make
purchases on their devices. However, 66 percent abandoned purchases
because of issues at checkout.
– Read More
• Attracting the most marketing dollars, mobile media advertising is
credited with having the biggest sales impact -- driving $73.8 billion in
incremental sales in the economy in 2012.
– Read More
Recruiting
What is the most important part of market research? Asking the right people the
right questions. We help you find these people in new, innovative and cost-
effective ways.
Our team includes people who pioneered the use of social media to find
qualified and engaging respondents. No panels. No "professional" research
participants. We recruit fresh respondents on a project basis.
Our recruiting methods have several advantages: 50% less per respondent than
traditional methods, obtain a ready-to-participate sample within 48hrs, qualified
people screened twice, use to find niche and “hard to reach” people.
What Recruiting Looks Like
Advantages:
 Less expensive than traditional methods - 50% less
 Fast – as fast as 48hrs
 Qualified – multi-step screening process
 Niche and "hard to reach" are easy for us
 Use with any of our research methods – online,
offline, qualitative, quantitative
Cycling Enthusiasts
Baby Boomers in KC
Teens NOT on Facebook
Online Grocery Shoppers
Organic Dog Food Purchasers
Contact us with questions or to request pricing/proposal:
research@sidesmirk.com
646.370.5957
www.sidesmirk.com

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Side Smirk Mobile Research

  • 1. MOBILE RESEARCH We’ll let you in on a few secrets and you’ll be smirking too.
  • 2. Methodologies We Use:  Mobile usability testing  Mobile qualitative studies  Mobile quantitative surveys Mobile research methodologies are relatively new and relatively unknown. Which is surprising due to the fact that everyone seems to be talking about mobile. We utilize turnkey solutions for mobile research. You get immediate feedback in the shape of heatmaps, clickstream analysis and real-time data/reporting. We’re going to be blunt here. No one has any patience for a website or app that doesn’t work on their phone or tablet. A situation where your user is trying to access something remotely is typically a situation with limited time. It just has to work. What Mobile Looks Like
  • 3. What Mobile Surveys Look Like Engaging Continue Smart Continue Features Include:  Qualitative and quantitative uses  Real-time reporting and analysis  Use on any device  Closed and open-ended questions  Customized branding and flexible design  Graphic and visual interface  Better user experience  Lack of participant boredom and fatigue
  • 4. What Mobile Usability Looks Like Features Include:  Real-time reporting and analysis  Setup a project with tasks and questions in minutes  Use on any device (Android, iPhone, iPad, etc.)  No software to download  Reporting features include clickstream analysis, heatmaps and video playback  Lack of participant boredom and fatigue
  • 5. Headlines from Recent News (aka, why you can’t afford NOT to do mobile research) • 68 percent of smartphone and tablet owners have attempted to make purchases on their devices. However, 66 percent abandoned purchases because of issues at checkout. – Read More • Attracting the most marketing dollars, mobile media advertising is credited with having the biggest sales impact -- driving $73.8 billion in incremental sales in the economy in 2012. – Read More
  • 6. Recruiting What is the most important part of market research? Asking the right people the right questions. We help you find these people in new, innovative and cost- effective ways. Our team includes people who pioneered the use of social media to find qualified and engaging respondents. No panels. No "professional" research participants. We recruit fresh respondents on a project basis. Our recruiting methods have several advantages: 50% less per respondent than traditional methods, obtain a ready-to-participate sample within 48hrs, qualified people screened twice, use to find niche and “hard to reach” people.
  • 7. What Recruiting Looks Like Advantages:  Less expensive than traditional methods - 50% less  Fast – as fast as 48hrs  Qualified – multi-step screening process  Niche and "hard to reach" are easy for us  Use with any of our research methods – online, offline, qualitative, quantitative Cycling Enthusiasts Baby Boomers in KC Teens NOT on Facebook Online Grocery Shoppers Organic Dog Food Purchasers
  • 8. Contact us with questions or to request pricing/proposal: research@sidesmirk.com 646.370.5957 www.sidesmirk.com